中学教师职业倦怠状况及影响因素的研究

职业倦怠是职业压力的一种,指在职业环境中,对长期的情绪紧张源和人际关系紧张源的应激反应而表现出的一系列心理、生理综合征.教师是职业倦怠感的高发人群.教师身上表现出的职业倦怠感对学生的成长和发展有巨大的消极影响.以中学教师为被试,采用问卷调查的方法考察教师的职业倦怠状况和影响因素.研究发现中学教师的职业倦怠整体上并不严重;教龄6-10年是教师职业倦怠最严重的阶段;职称是影响教师职业倦怠的重要因素;性别、所在学校是否重点以及是否班主任对教师职业倦怠没有显著影响.     

Relationships between Teachers' Occupational Stress and Their Burnout and Distress: Roles of Coping and Negative Mood Regulation Expectancies

Teaching school is a highly stressful occupation. Consequences of this stress are burnout, physical and emotional distress, and choosing to leave the profession. Research on teacher stress and burnout has largely focused on environmental and contextual factors while ignoring personality characteristics of teachers that may have an impact on relationships between job stress and its consequences. The current study has a cross-sectional self-report design, focusing on teachers' negative mood regulation (NMR) expectancies as predictors of their coping, burnout and distress, in response to occupational stress. NMR expectancies are people's beliefs that they can control the negative moods they experience. Participants were 86 primary and secondary school teachers, who filled out questionnaire measures of teacher stress, NMR expectancies, coping, burnout, and distress. Simultaneous regression analyses showed that higher stress on the job did indeed predict greater burnout and distress. Additionally, stronger NMR expectancies predicted more active coping. NMR expectancies also predicted less burnout and distress, independent of stress level and coping. Believing one could control one's negative moods was associated with more adaptive outcomes for teachers. Results argue for the value of examining individual difference variables in research on occupational stress, in particular negative mood regulation expectancies.     

Explaining the protective effect of trait emotional intelligence regarding occupational stress: Exploration of emotional labour processes

This paper aims at understanding the processes explaining the protective effect of trait emotional intelligence (trait EI) regarding occupational stress. The present study focuses on a widespread occupational stressor: emotional labour (EL). EL refers to the act of managing emotions and emotional expressions in order to be consistent with organizational ‘display rules’, defined as the organizationally required emotions during interpersonal service transactions. As these display rules interact with employees spontaneous feelings, they regularly induce a clash between inner/real and required feelings. Different strategies exist to cope with this dissonance, with either beneficial or deleterious outcomes regarding psychological and physical health. The hypothesis underlying this study was that individuals varying in the level of trait EI would use different EL strategies, with different outcomes in terms of burnout and somatic complaints. Globally, the results showed that, when confronted with emotional labour, high trait EI individuals experience lower levels of burnout and somatic complaints, and this effect was found to be mediated by the choice of emotional labour strategies. Implications of these results for research, theory and practice are discussed.     

中小学教师职业倦怠的现状及相关因素研究

采用修订的Maslach教师职业倦怠问卷对647名中小学教师进行了调查,结果表明: (1)我国教师的职业倦怠整体程度不高,但与我国护士和美国教师相比,其个人成就感明显偏低。(2)男女教师的情绪衰竭和非人性化程度无显著差异,女教师成就感显著高于男教师。 (3)中专学历的教师的情绪衰竭感显著低于大专和本科学历的教师。 (4)小学教师的个人成就感显著高于中学教师,而非人性化程度明显比中学教师低,高中教师比小学和初中教师具有更强的情绪衰竭感。 (5)教龄为5-10年的小学教师和教龄为11-20年的中学教师,最易出现情绪衰竭感。(6)教龄在5年内的初中男教师和教龄在11-20年的初中女教师,可能是职业倦怠的高发人群。     

教师组织公民行为:结构与影响因素的研究

文章采用自编教师组织公民行为问卷对796名中小学教师进行了测查。研究结果表明:教师组织公民行为由学校认同、利他行为、责任意识、人际和谐和资源保护等五个因素构成;职称和学校等级对教师的组织公民行为有显著影响;高级职称教师的组织公民行为高于低级职称教师;省一级学校教师的组织公民行为高于市一级学校教师,而市一级学校教师的组织公民行为高于区一级学校教师。     

A loss of status and a sense of defeat: an evolutionary perspective on professional burnout

This longitudinal study among Spanish teachers (N = 558) examined burnout from an evolutionary social rank perspective. The types of stress differed among various school levels, and a sense of defeat was highest among teachers in primary schools. A low status, a loss of status and a sense of defeat were independent cross‐sectional predictors of burnout. Longitudinally a sense of defeat predicted an increase in burnout over time, especially among males and teachers in high schools. The status related variables were in general more important predictors of burnout than stressors that are usually associated with burnout. Copyright © 2007 John Wiley & Sons, Ltd.     

工作特征对农村中学教师职业倦怠的影响

对20例农村中学教师的深度访谈进行内容分析,发现人际消耗以及社会偏见对职业倦怠起着重要的影响作用。根据访谈的结果编制了教师工作特征的本地化测量工具,对266名被试的测量结果进行因素分析,显示4个因素：缺乏支持和公平感,忙碌感,人际消耗,社会偏见。人际消耗和社会偏见在预测职业倦怠总分和热情枯竭有大于5%的增益方差。人际消耗通过影响精力枯竭造成职业倦怠,社会偏见则通过所有三条路径造成职业倦怠。本研究揭示了影响中国农村中学教师职业倦怠的重要因素——人际消耗和社会偏见     

The Ecology of Teachers’ Experiences with Violence and Lack of Administrative Support

Teacher‐directed violence is a common, yet understudied, phenomenon. Perpetrators of violence against teachers include not just students, but also administrators, parents, and colleagues. Administrators are key stakeholders when it comes to shaping school climate and safety that can reduce or increase the negative impact of violence against teachers. In this study, 237 teachers’ qualitative responses from a larger sample of 2,431 anonymous, online survey responses were examined to better understand their experiences with incidents of violence and how administrators played a role in these experiences. Results reveal that lack of administrator support negatively impacts teachers at multiple levels, including teachers’ feelings (individual); challenges associated with addressing issues related to students, parents, and other perpetrators (interpersonal); and school systems and policies (organizational). This study highlights the importance of administrative support and illustrates how administrators’ actions and inactions can have ripple effects at each level of the school microcosm. Implications for research, practice, and policy are discussed.     

Profiles of middle school teacher stress and coping: Concurrent and prospective correlates

This study examined the stress and coping patterns of middle school teachers. A final teacher sample of 102 and student sample of 1450 agreed to participate in the study. We conducted a latent profile analysis of the teachers' self-reported levels of stress and coping at the beginning of the school year and used the resulting profiles to predict teacher practices and student outcomes over time. Nearly all teachers were characterized by high stress and high coping (66%) or high stress and low coping (28%). Based on concurrent ratings and observations, the High Stress/Low Coping profile had higher burnout and lower self-efficacy, higher rates of observed reprimands, and higher student-reported depression in comparison to the other classes. The most adaptive profile, Low Stress/High Coping (6% of sample), had lower burnout, greater parent involvement and higher student prosocial skills in comparison to the other groups. Profiles also predicted the maintenance of most of these effects and the increase of some effects over the school year. Examining stress and coping in combination can inform efforts to improve teacher well-being and have a positive influence on student learning environments.     

PAY SATISFACTION AND ORGANIZATIONAL OUTCOMES

Using multi level and multi method data, we investigated the relationship between pay satisfaction and outcomes at the organizational level of analysis. Individual-level survey data on pay satisfaction (including satisfaction with pay level, satisfaction with pay structure, satisfaction with pay raises, and benefits) were collected from 6,394 public school teachers. Organizational-level outcome data, both survey and archival, were collected from the 117 public school districts employing these teachers. With respect to its influence on organizational outcomes, pay satisfaction was positively related to school district-level academic performance and negatively related to average teacher intention to quit. We also explored the relationship between district-level union satisfaction and pay satisfaction, which was found to be positive. We discuss implications of our findings for for-profit companies that are knowledge based and human capital intensive (e.g., the service sector) and address possible future directions for research on pay satisfaction.     

Inequity,burnout and psychological withdrawal among teachers: a dynamic exchange model

This study examined the relations among inequity, psychological wellbeing and organizational commitment among a longitudinal sample of 920 Dutch teachers. Equity theory provided hypotheses on the mutual effects of inequity experienced in interpersonal and organizational exchange relationships on the one hand, and strain and psychological withdrawal on the other. Further, we expected that distincing oneself from an inequitable exchange relationship would lead to a more equitable balance between investments in and benefits gained from the corresponding exchange relationships. Covariance structure modelling supported the distinction among three types of exchange relationships, as well as the distinction between different sets of outcome variables associated with these relationships. Inequity was related to the expected negative work outcomes within but not across time points. Withdrawal from an inequitable relationship seemed to increase, rather than to decrease the inequity of particular exchange relationships.     

Burnout in School Psychology

This study examined levels of bumout and relationships between burnout and selected personality characteristics and role expectations in a sample of school psychologists employed as practitioners in school settings. The results indicated that personality variables related significantly to burnout over and above demographic and work condition variables. Higher levels of burnout were associated with tendencies to be high in competitiveness and egocentricity and low in conscientiousness and extraversion. Professionals who reported higher levels of burnout indicated greater dissatisfaction with their professional roles, preferring to devote more time to consultation and counseling activities. The implications for research and practice are discussed.     

Job Conditions and Wellness/Health Outcomes in Dutch Secondary School Teachers

The aim of the present study is to compare the work situation of Dutch secondary school teachers to job conditions of European teachers and to test the Job Demand-Control-Social Support model (JDCS model, Karasek and Theorell, <citeref rid="bib24">1990</citeref>) on burnout, job satisfaction and somatic symptoms. The Dutch data (N = 304) were gathered in seven secondary schools from across the country. The remaining European group consisted of 1878 upper secondary school teachers originating from 10 countries. Additive and interactive effects in the JDCS model could be identified for emotional exhaustion only. Furthermore, a curvilinear (U-shaped) relationship was found between control and emotional exhaustion. In addition to the JDCS model, the contribution of coping in the explanation of the outcomes was tested. Attempts have been made to deal with criticisms, which are frequently leveled at the implementation of the JDCS model. Dutch teachers do not differ on job conditions from the European sample except for two working conditions where the Dutch indicate less physical exertion and environmental risks than the European reference sample. The Dutch report lower levels of coping than the reference group, they are more depersonalised and are less satisfied than teachers of the European reference group. On the other hand, the Dutch teachers had fewer somatic complaints and reported higher levels of personal accomplishment than their European colleagues.     

The relation of organizational process orientation to effectiveness and efficiency in elementary public schools

Organizational psychology has identified four recurrent organizational models (rational goal, open systems, human relations, and internal processes), each placing different emphases on internal and external organizational processes. Using a sample of 122 elementary schools in a large suburban school district located outside a metropolitan area, the present study examined the relation of school emphases on internal and external processes to school effectiveness and efficiency. Consistent with hypotheses, inefficient schools (lower-than-average student achievement test scores, adjusted by the percentage of students enrolled in the free and reduced-price meal program and per-pupil expenditures) were identified by the human relations model or as inward-directed with emphasis on the quality of student-school staff interpersonal relationships, by higher levels of student enjoyment, and by smaller student enrollments and smaller student-faculty ratios. Contrary to expectation, results showed that effective schools (higher-than-average student achievement test scores) were best described in terms of the rational goal model or as outward-directed, with emphasis on involving and empowering parents and on internal structure, control, and inflexibility (i.e., more school order and discipline). Results are discussed in terms of the broader organizational literature, specifically, competing organizational value orientations, effects of organizational structure and member characteristics on organizational process orientation, and the use of organizational process orientation as means to achieve organizational effectiveness and efficiency.     

Constructive Thinking and Burnout among Secondary School Teachers

The present study investigated the relationship between Epstein’s (1998, Constructive thinking: The key to emotional intelligence. London: Praeger publisher.) components of constructive thinking and burnout as experienced by a sample of Dutch secondary school teachers. A postal questionnaire was sent to teachers from randomly selected secondary schools. The response rate was 54.1% (N=433). Four components of constructive thinking significantly contributed to the explained variance in emotional exhaustion (17%), depersonalization (21%), and personal accomplishment (20%). The results of the study suggest that secondary school teachers’ maladaptive thinking processes prevent them from rational thinking during their work, which significantly contributes to the onset of burnout. Burnout intervention programs for teachers are likely to be more effective when the participator’s maladaptive thinking system is taken into consideration. This stems from the idea that personality factors are a probably easier point of departure to tackle burnout symptoms than organizational factors.     

Leader Arrogance and Subordinate Outcomes: the Role of Feedback Processes

Purpose

The purpose of this study was to investigate the association between leader arrogance on subordinate outcomes of feedback seeking, morale, and burnout through its relationships with subordinate feedback environment perceptions. Additionally, perceived organizational support and subordinate feedback orientation are examined as moderators that influence the degree to which leader arrogance exerts its effects on these outcomes.

Design/Methodology/Approach

Survey data were obtained from 302 participants on Amazon’s Mechanical Turk website and analyzed using Hayes’ (2013) PROCESS in SPSS.

Findings

Subordinates with more arrogant supervisors reported less favorable feedback environment perceptions, and subsequently, lower levels of feedback seeking, morale, and higher levels of burnout. Perceived organizational support and feedback orientation were identified as significant moderators in these relationships. Subordinates were less vulnerable to the negative outcomes of leader arrogance when they experienced higher levels of perceived organizational support. Finally, subordinates with favorable feedback orientations exhibited lower levels of feedback seeking in the face of the unfavorable feedback environments associated with arrogant leaders.

Implications

Given these findings, leader arrogance should be of great concern to organizations, as subordinates exposed to arrogant leaders are likely to experience adverse outcomes. Supplementing perceptions of organizational support may help alleviate some of these effects. Additionally, subordinates with favorable feedback orientations may be particularly vulnerable to the effects of leader arrogance on outcomes of feedback seeking and morale.

Originality/Value

This study is the first to demonstrate the interpersonal implications of leader arrogance for subordinates, as well as explore mediators that play a role in these relationships.

     

One size doesn’t fit all: the influence of supervisors’ power tactics and subordinates’ need for cognitive closure on burnout and stress

The present research investigated the notion of fit between supervisors’ power tactics and subordinates’ need for cognitive closure (NFCC) on subordinates’ burnout and stress. Subordinates who tend to avoid ambiguity (high NFCC) were expected to experience relatively less burnout (Study 1) and stress (Study 2) if their supervisors utilize harsh (controlling and unequivocal) power tactics and more burnout and stress if their supervisors utilize soft (autonomy-supportive and equivocal) power tactics. In contrast, it was expected that subordinates who avoid firm and binding conclusions (low NFCC) would experience relatively less burnout and stress if their supervisors use soft power tactics and more burnout and stress if they use harsh power tactics. Two studies conducted in diverse organizational settings supported these hypotheses. Collectively, these results support the conclusion that soft (vs. harsh) power tactics are not always associated with better (vs. worse) organizational outcomes. Theoretical and practical implications for organizations are discussed.     

A time-lagged analysis of the effect of authentic leadership on workplace bullying,burnout, and occupational turnover intentions

Destructive interpersonal experiences at work result in negative feelings among employees and negative work outcomes. Understanding the mechanisms through which bullying can lead to burnout and subsequent turnover is important for preventing and managing this problem. Leaders play a key role in shaping positive work environments by discouraging negative interpersonal experiences and behaviours. The aim of this study is twofold. Specifically we aim to examine the relationship between authentic leadership and new graduate nurses experiences of workplace bullying and burnout over a 1-year timeframe in Canadian healthcare settings. Furthermore we aim to examine the process from workplace bullying to subsequent burnout dimensions, and to job and career turnover intentions. Results of structural equation models on new graduate nurses working in acute care settings in Ontario (N = 205) provide support for the hypothesized model linking supervisor's authentic leadership, subsequent work-related bullying, and burnout, and these in turn to job and career turnover intentions. Thus, the more leaders were perceived to be authentic the less likely nurses’ were to experience subsequent work-related bullying and burnout and to want to leave their job and profession. The results highlight the important role of leadership in preventing negative employee and organizational outcomes.     

Inching Toward Inclusiveness: Diversity Climate,Interpersonal Conflict and Well-Being in Women Nurses

Interpersonal conflict is a type of mistreatment acknowledged to be a serious problem in the United States workplace, particularly for women. This interpersonal conflict is related to negative outcomes in women, as well as the exclusion of women in the workplace, which highlights the importance of investigating ways to reduce this conflict. There is reason to believe that features of the social work environment may impact the prevalence of interpersonal conflict targeted at women. In particular, the extent to which a workplace includes social norms prohibiting mistreatment based on differences—a diversity climate—should be associated with lower levels of interpersonal conflict for women. As such, the goal of the current study was to examine the impact of diversity climate on the experience of interpersonal conflict in women. Additionally, well-being outcomes—burnout and engagement—were assessed as part of a model of diversity climate, interpersonal conflict, and outcomes. In a sample of 172 White women nurses from the northwestern U.S., three sources of conflict (physicians, manager and coworker) were found to relate negatively with diversity climate perceptions. Diversity climate perceptions were also associated with higher work engagement, and indirectly related to both engagement and burnout through conflict. The findings indicate that cultivating a diversity climate might be an important strategy to reduce interpersonal conflict experienced by women in the workplace.     

Burnout Contagion Processes Among Teachers1

This study of 154 Dutch high school teachers examined processes by which occupational burnout may transfer from one person to another. Two conditions that may increase the probability of burnout contagion were investigated; namely, individual teachers' susceptibility to emotional contagion, and the frequency with which teachers are exposed to colleagues with student‐ and work‐related problems. Consistent with hypotheses derived from theories about emotional contagion, the results suggest that bumout contagion was most pronounced under these 2 high‐risk conditions. Specifically, the prevalence of perceived burnout among participants' colleagues was most strongly related to individual teachers' burnout (i. e., emotional exhaustion and depersonalization), when the teachers were highly susceptible to the emotions of others and when they frequently communicated with each other about work‐related problems.