Addictions Counselors' Credibility: The Impact of Interactional Style,Recovery Status,and Nonverbal Behavior

The impact of addictions counselors' interactional style (confrontational vs. motivational), recovery status (recovering vs. nonrecovering), and nonverbal behavior (facilitative vs. neutral) on 116 clients' perceptions of addictions counselor credibility was examined in a fully crossed factorial design. Significant results were found, and implications are discussed.     

A Qualitative Study of Recovering and Nonrecovering Substance Abuse Counselors' Belief Systems

This study investigated recovering and nonrecovering substance abuse counselors' beliefs about the etiology and treatment of substance abuse disorders. Qualitative methods were used to investigate these variables. Analysis of the data revealed several key findings with implications for future research.     

Conceptual and Moral Development of Substance Abuse Counselors: Implications for Training

The relationship among substance abuse counselors' education, experience, recovery status, and cognitive development (conceptual complexity and moral reasoning levels) was examined in a simultaneous multiple regression. Significant relationships were found between counselors' level of conceptual complexity and moral reasoning and their education. Implications for counselor training are presented.     

The Supervisory Working Alliance,Trainee Self-Efficacy,and Satisfaction

Theoretically, when the supervisory working alliance is strong, the trainee and supervisor share a strong emotional bond and agree on the goals and tasks of supervision. Tested was Bordin's (1983) proposition that changes in counselor trainees' perceptions of the supervisory alliance over the course of supervision would predict supervisory outcomes. A national sample of beginning practicum- to intern-level trainees were assessed at the beginning and end of an academic semester. Contrary to predictions, changes in the alliance were not predictive of changes in trainees' self-efficacy. However, improvements in the emotional bond between the trainees and supervisors were associated with greater satisfaction.     

The Effects of Supervisor's Race and Level of Support on Perceptions of Supervision

The effects of supervision support and supervisor race were examined in a 2 × 2 factorial design (high vs. low support × African American vs. Caucasian supervisor), with the inclusion of a no-supervision control condition. Sixty Caucasian women served as counselors in two counseling sessions with a confederate client. They were supervised by 1 of 6 experienced supervisors—3 African American and 3 Caucasian. Dependent variables included measures of counselor anxiety, perceived performance, satisfaction, and perceptions of the supervisory relationship. Results revealed a significant main effect for supervisor level of support but no significant effects for supervisor race. Implications of the findings and directions for future research are discussed.     

Lesbians With Physical Disabilities: A Qualitative Study of Their Experiences With Counseling

The authors interviewed 25 lesbians with physical disabilities about their counseling experiences. Using a phenomenological qualitative approach, the authors identified 9 themes. Five themes addressed participants' perceptions of their counselors: general satisfaction or dissatisfaction, counselors' general effectiveness, counselors' awareness and education regarding sexual orientation and/or disability, discrimination and bias, and counselor identity. Three themes related to the participants' attempts to negotiate the counseling process: coming out or self‐disclosure, self‐advocacy, and accessibility/accommodations. The final theme related to depression.     

Job Satisfaction and Effective Performance of School Counselors

This study examines the relationships between job satisfaction and the effectiveness of the performance of first-year school counselors. Co-workers and administrators rated the counselors' effectiveness in 6 job activities, and clients rated the counselors in 3 aspects of the counseling interview. The performance ratings were correlated with the counselors' job satisfaction in 8 areas. Several job satisfaction dimensions were related to effective performance of selected activities by the co-workers, administrators, and clients. Satisfaction with their future and security in the job, relations with associates, involvement in the job, and training for the job were the dimensions most frequently related to job satisfaction. The nature of the relationships among the criteria of effective performance indicated that 3 groups had different perceptions of the counselor.     

The Effects of Leader Fairness and Pay Outcomes on Superior/Subordinate Relations1

This study assessed the effects of procedurally fair leadership and payment outcomes on subordinate reactions to the supervisor in a pay-for-performance task. Procedurally fair leadership was operationalized by the extent to which supervisors enacted three specific behaviors: facilitation of voice, accuracy, and adherence to formal policies and procedures. The payment outcomes were high and low cash payments for performance evaluated as above or below average. Subordinate reactions to these treatments focused on perceptions of supervisory fairness (both procedural and distributive) and the subordinate's relationship with his or her supervisor (in terms of both satisfaction and commitment). Procedurally fair leadership showed a main effect on subordinate perceptions of leader fairness and on their relationship with the leader. No other effects were noted. Implications are discussed.     

The Relationship of the Racial Identity Attitudes of Black Men to Perceptions of “Parallel” Counseling Dyads

The perceptions that Black men (N = 52) have of “parallel” dyads involving a Black male client and a White male counselor were examined in a vicarious participation analogue design. As defined by Helms (1984b), parallel dyad involves a client and counselor who share similar racial identity attitudes (i.e., attitudes about themselves relative to Blacks and Whites as reference groups). Multiple regression analyses were used to investigate whether racial identity attitudes predicted participants' reactions to the session and their perceptions of the counselors' cross-cultural competence and credibility. The results of the study indicated that racial identity attitudes significantly predicted participants' immediate reactions to the counselor. We used Helms's (1984b) interaction model to discuss the results and their implications for counseling practice and research.     

Personal Versus Vocational Focus in Career Counseling: A Retrospective Outcome Study

In this archival study the authors sought to determine the relationship, if any, between counseling outcomes and the topical focus in career counseling. Twenty-two counselors saw 46 adult clients at a community-based clinic for an average of eight sessions. Counseling outcome and topical focus (the extent to which the actual content of counseling sessions reflected relatively more vocationally or personally focused topics) were assessed from follow-up questionnaires to former career clients and from trained raters' evaluations of the counselors' written progress notes. Results showed that, from the counselors' perspective, outcomes were better when the focus of the sessions was relatively more vocational than personal and when relatively more interviews were held. Client satisfaction, on the other hand, was predictable only from the counselor's level of experience. Satisfaction with occupational status was not associated with any of the client, counselor, or treatment factors. Discussion focuses on the contribution of the results to career counseling practice and on the feasibility and validity of retrospective, archival research.     

Dimensions of Support Among Abused Women in the Workplace

The authors draw on social support theory to examine supervisor support match (support wanted and received), support mismatch (support not wanted and received) and work outcomes for abused low‐wage working women, and to determine if supervisor support match and mismatch are more strongly associated with work outcomes than global supervisor support Face‐to‐face interviews were conducted with a community sample of abused, employed women who have experienced intimate partner violence (IPV) in the past year (N = 163). Using hierarchical regression, we found, after accounting for global supervisor support; a higher level of supervisor support match was associated with greater job satisfaction, fewer job reprimands and less job termination. Findings from the study inform theories of social support and have practical implications for workplace interventions for IPV.     

Effects of Role Expectations on Clients' Perceptions of Disclosing and Nondisclosing Counselors

The authors tested the hypothesis that regardless of whether a counselor self-discloses, a client's perceptions will be more favorable when the counselor's behavior is congruent with the client's precounseling expectations than when the client's expectations and the counselor's behavior are incongruent. Before listening to an excerpted interview, participants (a) were led to expect that counselors self-disclose, (b) were led to expect that counselors do not self-disclose, or (c) were given no expectation regarding counselor self-disclosure. Participants then listened to stimulus audiotapes in which the counselor did or did not reveal personal information. Dependent variables were participants' perceptions of the counselor on three social influence dimensions and two therapeutic relationship dimensions. Results indicated that the disclosing counselor was viewed more favorably than was the nondisclosing counselor, participants' expectations notwithstanding.     

Student Counselors' Perceptions of Ethical Client Referrals

The 2014 ACA Code of Ethics (American Counseling Association, 2014 ) distinguishes between competence‐based and value‐based referrals. This phenomenological research explored student counselors' (N = 10) perceptions of client referrals across a range of cognitive developmental positions. Findings indicated nuanced understandings of competence, values, referral processes, responsibilities of supervisors, and learning environments. Implications for counselor education and supervision are discussed.     

Substance Abuse Counselors and Moral Reasoning: Hypothetical and Authentic Dilemmas

This exploratory study examined the assumption that the level of moral reasoning (Defining Issues Test; J. R. Rest, 1986) used in solving hypothetical and authentic dilemmas is similar for substance abuse counselors (N = 188). The statistical analyses used were paired‐sample t tests, Pearson product‐moment correlation, and simultaneous multiple regression. This study found that when solving dilemmas of a personal nature (authentic dilemmas), substance abuse counselors' level of moral reasoning was lower. Implications for counselor education are presented.     

Comparison of Job Satisfaction,Life Satisfaction,and Performance of Overeducated and Other Workers

Abstract

It is becoming increasingly necessary for college graduates in the United States to take jobs requiring only a high school diploma. In the present study, the effects of employing such overeducated workers were assessed for a sample of city and county government workers. The sample included both overeducated workers and a cohort matched on job, sex, age, tenure, and supervisor. The hypotheses predicted lower job satisfaction over the six dimensions for the overeducated workers, and also that various worker perceptions would influence the predictions of the job satisfactions. None of the direct correlations between education and the six dimensions of job satisfaction were significant. The relationships between workers' perception variables and aspects of job satisfaction, however, were significant. There were no differences between the overeducated and their cohorts in general life satisfaction. On supervisory ratings, overeducated workers' performance was only slightly different from other workers.     

The Relationship Among Substance Abuse Counselors' Spiritual Well‐Being,Values, and Self‐Actualizing Characteristics and the Impact on Clients' Spiritual Well‐Being

This study explored the relationship between scores on the Spiritual Well‐Being Scale and subscales from the Rokeach Value Survey and the Personal Orientation Inventory of substance abuse counselors in the Commonwealth of Virginia. This study also examined the impact of counselors' spiritual well‐being on the spiritual well‐being of patients in their clinical care. The results indicated that the values of wisdom and loving from the Rokeach Value Survey and self‐acceptance from the Personal Orientation Inventory accounted for approximately half of the spiritual well‐being variance. These variables could be used as indicators in the supervisory process, could help promote substance abuse counselors' spiritual well‐being, and could educate counselors on burnout prevention. Follow‐up findings indicated a statistically significant change score on patients' pretest and posttest scores on the Spiritual Well‐Being Scale, indicating an increase in patients' spiritual wellbeing while in inpatient addiction treatment.     

Examination of supervisory satisfaction in traditional and nontraditional gender-based reporting relationships

Supervisory Satisfaction relates to satisfaction with supervision rather than other conditions or agents in the work place. The supervisor-subordinate relationship is becoming increasingly important given the shift from managing work to managing people. Six variables were theorized as influencing satisfaction. Developing a parsimonious model to predict the variance in supervisor satisfaction, this empirical study examined 202 traditional supervisory relationships (subordinate reporting to a male supervisor) and 48 nontraditional supervisory relationships (subordinates reporting to a female supervisor). The sample was predominantly whites. Four of the five variables theorized, predicted a high level of variance in supervisory satisfaction in both traditional and nontraditional relationships. However the predictors were not different for the two groups.     

The Effect of Client Demeanor Upon the Verbal Responses of School Counselors

In a study of counselor verbal behavior as a function of client stimulus input, a counseling paradigm was employed using 4 client-actors and 30 counselors. Independent variables were hostile or friendly client behavior, amount of counseling experience, counselor sex and client sex. The dependent variable of counselor verbal behavior was measured by a revision of the Bales Interaction Process Analysis Categories. Analysis of variance led to the finding that all of the independent variables had a statistically significant effect upon the counselors' verbal responses, but the number of response categories affected varied from 1 to 7 depending on the variable involved. Significant interaction effects were also found. From the data, it was concluded that client demeanor and client sex significantly influenced counselors' verbal responses, but counselor experience and counselor sex were relatively unimportant in their effect upon the counselors' behavior.     

Effects of Supervisor Style and Empathy on Counselor Perceptions in Simulated Counseling

Effects of supervisor style (techniques type and counseling type) and supervisor empathy upon counselor perceptions in a supervision analogue were examined. Three groups of 14 students heard two sets of recorded client statements and responded as counselors. The two experimental (E) groups had 20-minute conferences with supervisors between the first and second sets. Controls (C) received no supervision. Counselor perceptions were measured by questionnaire responses. Although subjects supervised by an emphasis on techniques rated themselves less relaxed and less confident about the meaning of empathy than those with an emphasis on counseling, their performance on the criterion of empathy was higher. Both E groups perceived themselves as higher than C's in amount learned, but they were no higher on the performance measure. No differences were found for reactions to supervision (items given E's only) or reactions to participation in the experiment. Empathy of supervisors did not appreciably affect counselor perceptions.     

Do similar patient and spouse perceptions of myocardial infarction predict recovery?

The present study examines whether the degree of congruence between the patient's and the partner's perceptions of myocardial infarction (MI) has an influence on a range of recovery outcomes in the patient. The MI perceptions of 70 Portuguese couples in which the male had suffered a first heart attack were assessed at 3 months after discharge from hospital, using the Illness Perception Questionnaire (IPQ). Several dimensions of patient recovery were assessed at 3, 6 and 12 months post-MI, using standardised measures of psychological well-being, return to work, disability, social functioning, sexual functioning, and indices of lifestyle changes. The degree of congruence in each couple's illness perceptions was assessed and related to each outcome measure. The results suggest that the degree of congruence between patients and partners in their illness perceptions was related to different dimensions of recovery at 3, 6 and 12 months. The results revealed that in couples who had similar positive perceptions of the identity and consequences of the MI, patients showed (a) better physical and psychological functioning, (b) better sexual functioning, and (c) less impact of MI on social and recreational activities. Also, similar positive perceptions of timeline were associated with lower levels of disability, and similar positive cure/control beliefs were linked with greater dietary changes. Separate analyses showed that these effects were not confounded with marital functioning. This study provides clear evidence that the degree of match/mismatch between the patient's and partner's perceptions of the MI is associated with a range of recovery outcomes.