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1.
监狱警察是维护社会安定的重要力量,因此提高监狱警察素质,改善监狱警察心理健康状况具有极大的现实意义。本文借鉴国内外胜任特征模型理论的相关应用成果,并结合我国员工帮助计划(EAP)的应用现状进行分析。总结基于胜任特征模型的EAP在警察管理体系中的应用,进而为其在监狱警察这一特殊群体中的实证研究和实践指导提供理论依据。  相似文献   

2.
什么样的人具有资格担当心理健康服务人员, 这方面的研究属于心理健康服务人员胜任特征的问题。国外有关心理健康服务人员胜任特征的研究主要涉及: 核心胜任特征与特殊胜任特征、能力与胜任特征评估、胜任特征模型及其开发、心理健康服务不同具体领域的胜任特征研究, 这些研究对于改进心理健康服务人员的教育与培训、录用与管理有着重要指导作用。目前该领域研究的局限在于很少关注如何运用已确认的胜任特征去评价心理健康服务领域的学生以及从业人员。  相似文献   

3.
胜任特征模型理论在企业人力资源管理过程中应用越来越广泛。尤其是在人才招聘与选拔过程中的作用更为重要。本文以胜任特征模型为切入点,分析该模型的基本理论和特点、模型的构建过程以及在实际人才聘任与选拔过程中的应用,为企业人力资源管理者更好地实现人职匹配提供方法和依据,有助于企业人力资源得到合理配置,提高组织绩效,赢得竞争优势。  相似文献   

4.
中小学教师工作胜任特征模型的初步建构   总被引:3,自引:1,他引:2  
借助人力资源管理中的胜任特征理论和研究方法,提出中小学教师工作胜任特征的理论结构,编制了中小学教师工作胜任特征问卷,通过分层对比专家、熟手及新手教师,根据统计分析结果建构了中小学教师工作胜任特征模型,包括业务知识、认知能力、教学监控能力、职业动机、职业发展、沟通合作、学生观、个人修养和个性特质.  相似文献   

5.
基于胜任特征的人才测评   总被引:12,自引:0,他引:12  
该文总结了国内外有关胜任特征与测评方面的文献,阐述了胜任特征作为人才测评的标准的内涵,进而总结了胜任特征应用于人才测评的作用与意义,最后简要介绍了基于胜任特征的人才测评的技术方法。本文有助于胜任特征与人才测评课题的进一步研究,对于人才测评的实践具有很强的指导意义。  相似文献   

6.
国有中型制造业中层管理者胜任特征模型的构建研究   总被引:1,自引:0,他引:1  
王莉 《心理学探新》2009,29(3):89-94
研究采用质性研究和量化研究相结合的方法,对国有中型制造业中层管理者的胜任特征进行了系统、深入的研究,由3个部分构成。研究1采用行为事件访谈技术、德尔菲法、核检表法初步建立起包含17项胜任特征,聚为6个胜任特征群的模型;研究2对模型的内部结构探索验证,发现七因素模型比六因素模型更稳定;研究3采用聚类和层次分析法获得模型的系统权重。研究为胜任特征模型的研究提供了理论支持和应用指导。  相似文献   

7.
基于胜任特征的结构化面试初探   总被引:2,自引:0,他引:2  
基于胜任特征的结构化面试是对传统结构化面试的优化,有很高的信度和效度。本文从基于胜任特征的结构化面试的内涵、特点、程序以及实施过程中需要注意的问题几个方面进行了深入探讨,对于改善结构化面试的测评功能和深化胜任特征的应用有一定价值。  相似文献   

8.
工作分析研究的新趋势   总被引:19,自引:1,他引:18  
社会和组织环境的变化对工作性质的影响及法律制度的规范,给传统工作分析带来了重大挑战。文章首先介绍了未来导向的工作分析和战略性工作分析对工作未来需求和组织特定需求的关注;接着对有关工作分析和胜任特征关系的研究进行了介绍,并提出了将胜任特征和工作分析结合的观点;之后文章回顾了工作分析结果影响因素研究的新进展及新测量理论在该领域的应用。最后文章简要介绍了该领域最新的O*NET工作分析系统,并指出了未来工作分析研究的几个发展方向  相似文献   

9.
为了探索团体心理咨询与治疗师的胜任力模型,本研究用行为事件访谈法对13位团体心理咨询与治疗师进行访谈,分析文献提取并整理成编码词表,并对访谈数据进行编码,统计各词条在访谈资料里的出现频次并排序。最终提炼出了团体心理咨询与治疗师的基准性胜任特征和鉴别性胜任特征,并整理得到了团体心理咨询与治疗师的胜任特征模型。研究表明,基准性胜任特征的存在表明团体心理咨询与治疗师具有共同的胜任特征,如专业知识、变化觉察、把握环境、判断力等;鉴别性胜任特征则反映了不同水平的团体心理咨询与治疗师在胜任特征上的差异,如专业知识、洞察力、观察力、分析性思维等。  相似文献   

10.
高级营销经理胜任特征的实证研究   总被引:2,自引:0,他引:2  
该研究采用胜任特征研究技术,对国内12个行业、20家企业的136名高级营销经理进行了研究,结果表明:1)我国高级营销经理胜任特征模型由成就导向、主动性、顾客服务导向、影响力、团队合作、团队领导、分析式思考、自信心、灵活性、组织承诺、关系建立等11项胜任特征组成。2)所建构的胜任特征模型对于我国的高级营销经理具有较好的通用性。3)《高级营销经理胜任特征调查问卷》与被试的工作业绩具有高相关,可预测其工作绩效,且具有较好的信度和效度。  相似文献   

11.
BOOK REVIEWS     
《Personnel Psychology》1989,42(3):613-613
  相似文献   

12.
《Personnel Psychology》1991,44(1):149-229
  相似文献   

13.
BOOK REVIEWS     
《Personnel Psychology》1984,37(4):733-817
Book Reviewed in this article: DUNHAM, RANDALL B. Organizational Behavior. LARWOOD, LAURIE. Organizational Behavior and Management. STEERS, RICHARD M. Introduction to Organizational Behavior. SASHKIN, MARSHALL AND MORRIS, WILLIAM C. Organizational Behavior: Concepts and Experiences. DU BRIN, ANDREW J. Foundations of Organizational Behavior: An Applied Perspective. BAZERMAN, MAX H. AND LEWICKI, ROY J. (Editors) Negotiating in Organizations. DAWIS, RENÉ V. AND LOFQUIST, LLOYD H. A Psychological Theory of Work Adjustment: an Individual-Differences Model and Its Applications. FORISHA-KOVACH, BARBARA. The Flexible Organization: A Unique New System for Organizational Effectiveness and Success. LANDY, FRANK, ZEDECK, SHELDON AND CLEVELAND, JEANETTE. (Editors) Performance Measurement and Theory. KING, PATRICIA. Performance Planning and Appraisal: A How-To Book for Managers. GERALD A. VASTANO Management Consultant Professional Training & Development Corona del Mar. BAILEY, CATHERINE T. The Measurement of Job Performance. COOPER, CARY L. AND DAVIDSON, MARILYN J. High Pressure: Working Lives of Women Managers. DAVIDSON, MARILYN AND COOPER, CARY Stress and the Woman Manager. RAE, LESLIE. The Skills of Training: A Guide for Managers and Practitioners. VAN MENTS, MORRY. The Effective Use of Role-Play: A Handbook for Teachers and Trainers. LA BELLE, CHARLES D. ET AL. Finding, Selecting, Developing, and Retaining Data Processing Professionals through Effective Human Resources Management. BYARS, LLOYD L. AND RUE, LESLIE W. Human Resource and Personnel Management. BRADFORD, DAVID L. AND COHEN, ALLAN R. Managing for Excellence: The Guide to Developing High Performance in Contemporary Organizations. SRTVASTVA, SURESH AND ASSOCIATES. The Executive Mind: New Insights on Managerial Thought and Action. KAKABADSE, ANDREW. The Politics of Management. BEMIS, STEPHEN E., BELENKY, ANN HOLT AND SODER, DEE ANN. Job Analysis: An Effective Management Tool. DU BR.IN, ANDREW J. Human Relations: A Job Oriented Approach. BACHARACH, SAMUEL B. (Editor) Research in the Sociology of Organizations: A Research Annual. DONAGHY, WILLIAM C. The Interview: Skills and Applications. FEAR, RICHARD A. The Evaluation Interview. DOYLE, ROBERT J. Gainsharing and Productivity: A Guide to Planning, Implementation and Development. SCHLEH, EDWARD C. How to Boost Your Return on Management.  相似文献   

14.
Book Review     
《Personnel Psychology》2004,57(1):214-269
Books reviewed in this article:
Robert R. McCrae and Juri Allik (Editors). The Five-Factor Model of Personality Across Cultures.
Erich P. Prien, Jeffrey S. Schippmann, and Kristin O. Prien. Individual Assessment: As Practiced in Industry and Consulting.
Philippe Rosinski. Coaching Across Cultures: New Tools for Leveraging National, Corporate, and Professional Differences.
Merom Klein and Rod Napier. The Courage to Act: 5 Factors of Courage to Ransfom Business.
Susan E. Jackson, Michael A. Hitt, and Angelo S. DeNisi (Editors). Managing Knowledge for Sustained Competitive Advantage: Designing Strategies for Effective Human Resource Management. San Francisco: Jossey-Bass, 2003, 452 pages, 50.00.
Gerald R. Ferris and Joseph J. Martocchio (Editors). Research in Personnel and Human Resource Management.
Randy L. DeSimone, Jon L. Werner, and David M. Harris. Human Resource Development, Third Edition.
Mark Ackerman, Volkmar Pipek, and Volker Wulf (Editors). Sharing Expertise: Beyond Knowledge Management.
Pamela Hinds and Sara Kiesler (Editors). Distributed Work.
Cristina B. Gibson and Susan G. Cohen (Editors). Virtual Teams That Work Creating Conditions for Virtual Team Effectiveness.
Gerald Matthews, Moshe Zeidner, and Richard Roberts. Emotional Intelligence: Science and Myth.
Charles C. Manz. Emotional Discipline: The Power to Choose How You Feel.
Robert C. Roberts. Emotions: An Essay in Aid of Moral Psychology.
Michelle Brown and John S. Heywood (Editors). Paying for Performance: An International Comparison.
Judy Cameron and W. David Pierce. Rewards and Intrinsic Motivation: Resolving the Controversy.
Aaron Cohen. Multiple Commitments in the Workplace: An Integrative Approach.
Walter C. Borman, Daniel R. Ilgen, and Richard J. Klimoski (Editors).  相似文献   

15.
《Personnel Psychology》1982,35(3):687-776
Book reviewed in this article: Wieland , George F. (Editor) Improving Health Care Management: Organization Development and Organization Change. Bass , Bernard M. Stogdill's Handbook of Leadership: A Survey of Theory and Research. (Revised and Expanded Ed.) Maccoby , Michael . The Leader: A New Face for American Management. Lippitt , Gordon L. Organization Renewal: A Holistic Approach to Organization Development. (Second Edition) Fleenor , C. Patrick and Scontrino , M. PETER. Performance Appraisal: A Manager's Guide. Christie , Bruce . Face to File Communication: A Psychological Approach to Information Systems. Nollen , Stanley D. New Work Schedules in Practice: Managing Time in a Changing Society. Johnson , Laverne C, Tepas , Donald I., Colquhoun , W. P. and Colligan , Michael J. (Editors) Biological Rhythms, Sleep and Shift Work. Ellig , Bruce R. Executive Compensation–A Total Pay Perspective. Hunt , James G., Sekaran , Uma and Schriesheim , CHESTER A. (Editors) Leadership: Beyond Establishment Views. Meister , David . Behavioral Research and Government Policy: Civilian and Military R &D. Van De Ven , Andrew H. and Joyce , William F. (Editors) Perspectives on Organization Design and Behavior. Buehler , Vernon M. and Shetty , Y. Krishna . (Editors) Productivity Improvement: Case Studies of Proven Practice. Katz , Ralph . (Editor) Career Issues in Human Resource Management. Williams , Richard . Career Management and Career Planning: A Study of North American Practice. Kahn , Robert L. Work and Health. Veninga , Robert L. and Spradley , James P. The Work Stress Connection: How to Cope with Job Burnout. Appelbaum , Steven H. Stress Management for Health Care Professionals. Marshall , Judi and Cooper , Cary L. (Editors) Coping with Stress at Work: Case Studies from Industry. Belbin , R. Meredith . Management Teams: Why They Succeed or Fail. Nixon , Bruce . (Editor) New Approaches to Management Development. Cummings , Thomas G. (Editor) Systems Theory for Organization Development. Boydell , Tom and Pedler , Mike . (Editors) Management Self-Development: Concepts and Practices. Pati , Gopal C. and Adkins , John I., Jr . with Glenn Morrison. Managing and Employing the Handicapped: The Untapped Potential. Barton , Paul E. Worklife Transitions: The Adult Learning Connection. Hackett , Penny . Interview Skills Training: Practice Packs for Trainers. Hersey , Paul and Blanchard , Ken . Management of Organizational Behavior: Utilizing Human Resources. (Fourth Edition) Carby , Keith and Robinson , Shelagh . (Editors) Personnel File. Siegel , Laurence and Lane , Irving M. Personnel and Organizational Psychology. Foulkes , Fred K. and Livernash , E. Robert . Human Resources Management: Text and Cases. Heneman , Robert G., Ill and Schwab , Donald P. (Editors) Perspectives on Personnel/Human Resource Management. (Revised Edition) Thomason , George . A Textbook of Personnel Management. (Fourth Edition) London, England: Institute of Personnel Management, 1981. Kaumeyer , Richard A., Jr . Planning and Using a Total Personnel System. Blasingame , Margaret C. A Selected Bibliography on Employee Attitude Surveys. Blasingame , Margaret C, Schneider , Katie R. and Hawk , Donald L. Performance Appraisal Bibliography of Recent Publications (1981 Edition). Schneider , Katie R. Human Resource Accounting: A Comprehensive Bibliography. Rosenzweig , Mark R. and Porter , Lyman W. (Editors) Annual Review of Psychology, Volume 33 (1982).  相似文献   

16.
《Personnel Psychology》1981,34(4):835-918
Book reviews in this article: Walker , James W. Human Resource Planning. Morse , Dean W. and Gray , Susan H. Early Retirement–Boon or Bane? A Study of Three Large Corporations. Levinson , Harry . Executive: The Guide to Responsive Managment. Yukl , Gary A. Leadership in Organizations. Karlins , Marvin . The Human Use of Human Resources. Marchington , Mick . Responses to Participation at Work: A Study of the Attitudes and Behaviour of Employees, Shop Stewards and Managers in a Manufacturing Industry. Assistant Professor, Business Administration The Pennsylvania State University, Capitol Campus Middletown, PA Patten , Thomas H., Jr . Organizational Development through Teambuilding. Roseman , Edward . Managing Employee Turnover: A Positive Approach. Devries , David L., Morrison , Ann M., Shullman , Sandra L. and Gerlach , Michael L. Performance Appraisal on the Line. Staw , Barry M. and Cummings , Larry L. (Editors) Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews. Kilgour , John G. Preventive Labor Relations. Cole , Donald W. Professional Suicide: A Survival Kit for You and Your Job. Backhouse , Constance and Cohen , Leah . Sexual Harrassment on the Job: How to Avoid the Working Woman's Nightmare. Ray , Maurice . Recruitment Advertising: A Means of Communication. Doeringer , Peter B. (Editor) Workplace Perspectives on Education and Training. Klingner , Donald E. (Editor) Public Personnel Management: Readings in Contexts and Strategies. Bradshaw , Pete . The Management of Self-Esteem: How People Can Feel Good About Themselves and Better About Their Organizations. Pines , Ayala M. and Aronson , Elliot with Ditsa Kafry . Burnout: From Tedium to Personal Growth. Myers , M. Scott . Every Employee a Manager. Evered , James F. Shirt-Sleeves Management. Pigors , Paul and Myers , Charles A. Personnel Administration: A Point of View and a Method. Cummings , Paul W. Open Management: Guides to Successful Practice. Biddle , Derek and Evenden , Robin . Human Aspects of Management. Schuler , Randall S. Personnel and Human Resource Management. Schuler , Randall S., Mcfillen , James M. and Dalton , Dan R. (Eds.) Applied Readings in Personnel and Human Resource Management. Watman , Margaret M., Schuler , Randall S. and Dalton , Dan R. Instructor's Manual to Accompany Schuler's Personnel and Human Resource Management. Herbert , Theodore T. Dimensions of Organizational Behavior. Aldag , Ramon J. and Brief , Arthur P. Managing Organizational Behavior. Darrow , Arthur L. Instructor's Manual to Accompany Aldag and Briefs Managing Organizational Behavior. Davis , Keith and Newstrom , John W. (Editors) Organizational Behavior: Readings and Exercises. White , Stephen L. Managing Health and Human Service Programs: A Guide for Managers. …BRIEFLY MENTIONED BOOKS AND MATERIALS RECEIVED  相似文献   

17.
Book Reviews     
Book reviewed in this article: The Handbook of Psychological Testing, by Paul Kline. International Dimensions of Human Resource Management, by Peter J. Dowling, Randall S. Schuler and Denice E. Welch. The Culture Factor: Corporate and International Perspectives, by the Institute of Personnel and Development (research and analysis by Angela Baron and Mike Walters). Leadership in Organizations, by Gary Yukl. Employee Relations in Europe, by Jeff Bridgford and John Stirling. Communication — Rewarding People; The Skill of Responding Positively, by D. Dickson, C. Saunders and M. Stringer. Management Skills: Making the Most of People, by Robin Evenden and Gordon Anderson. Human Resource Management – Issues and Strategies, by Rosemary Harrison.  相似文献   

18.
BOOK REVIEWS     
《Personnel Psychology》1985,38(1):153-269
Book Reviewed in this article: CRONBACH, LEE J. Essentials of Psychological Testing (4th edition). PARSONS, DAVID. Employment and Manpower Surveys: A Practitioner's Guide. BERNARDIN, H. JOHN and BEATTY, RICHARD W. Performance Appraisal: Assessing Human Behavior at Work. TUNG, ROSALIE L. Key to Japan's Economic Strength: Human Power. PINDER, CRAIG C. Work Motivation: Theory, Issues, and Applications. BRIEF, ARTHUR P. (Editor). Productivity Research in the Behavioral and Social Sciences. FITZ-ENZ, JAC. How to Measure Human Resources Management. KETS DE VRIES, MANFRED F. R. (Editor). The Irrational Executive: Psychoanalytic Studies in Management. BATEMAN, THOMAS S. and FERRIS, GERALD R. Method and Analysis in Organizational Research. QUICK, JAMES C. and QUICK, JONATHAN D. Organizational Stress and Preventive Management. SCHULER, RANDALL S. Personnel and Human Resource Management (2nd edition). SCHULER, RANDALL S. and YOUNGBLOOD, STUART A. Readings in Personnel and Human Resource Management (2nd edition). DESSLER, GARY. Personnel Management: Modern Concepts and Techniques (3rd edition). KAKABADSE, ANDREW and PARKER, CHRISTOPHER (Editors). Power, Politics, and Organizations: A Behavioural Science View. MILKOVICH, GEORGE T. and NEWMAN, JERRY M. Compensation. SMITH, IAN. The Management of Remuneration: Paying for Efectiveness. MARGOLIS, FREDERIC H. and BELL, CHIP R. Managing the Learning Process. OBORNE, D. J. and GRUNEBERG, M. M. (Editors). The Physical Environment at Work. BOWMAN, JAMES S., ELLISTON, FREDERICK, and LOCKHART, PAULA. Professional Dissent: An Annotated Bibliography and Research Guide. FIEDLER, FRED E. and CHEMERS, MARTIN M. Improving Leadership Efectiveness: The Leader Match Concept (2nd edition). LAMBERT, CLARK. The Complete Book of Supervisory Training. SPIELBERGER, CHARLES D. and BUTCHER, JAMES N. (Editors). Advances in Personality Assessment (Volume 3). PEPPER, ALLAN D. Managing the Training and Development Function. MASLOW, ALBERT P. Staffing the Public Service. BURGESS, JOHN H. Human Factors in Forms Design. PETTMAN, BARRIE O. and TAVERNIER, GERARD. Manpower Planning Workbook (2nd edition). SWAP, WALTER C. and ASSOCIATES. Group Decision Making. GOODWORTH, CLIVE T. Eflective Interviewing for Employment Selection. SIKULA, andREW F. and MCKENNA, JOHN F. The Management of Human Resources: Personnel Text and Current Issues. FLIPPO, EDWIN B. Personnel Management (6th edition). GMELCH, WALTER H. and MISKIN, VAL D. Productivity Teams: Beyond Quality Circles. TIMM, PAUL R. Supervision. HESS, KAREN (Editor). The Positive Manager. BOELLA, M. J. Personnel Management in the Hotel and Catering Industry (3rd edition).  相似文献   

19.
《Personnel Psychology》2000,53(3):741-798
Book reviewed in this article:
Francis Achampong. Workplace Sexual Harassment Law: Principles, Landmark Developments, and framework for Effective Risk Management.
Gloria Gilbert Mayer and Thomas Mayer. Goldilocks on Management: 27 Revisionist Fairy Tales for Serious Managers.
Rowan Gibson (Editor). Rethinking the Future.
Bernadette H. Schell. Management in the Mirror: Stress and Emotional Dysfunction in Lives at the Top .
Ian A. Mitroff and Elizabeth A. Denton. A Spiritual Audit of Corporate America; A Hard Look at Spirituality, Religion, and Values in the Workplace
Patrick Thomas. Fashions in Management Research: An Empirical Analysis
F. Afzalur Rahim, Robert T. Golembiewski, and Kenneth D. MacKenzie (Editors). Current Topics in Management, Vol. 4
Farhad Analoui (Editor). Effective Human Resource Development: A Challenge for Developing Countries
Ralph Sanders. The Executive Decisionmaking Process: Identifying Problems and Assessing Outcomes
Kent W. Seibert and Marilyn W. Daudelin. The Role of Reflection in Managerial Learning: Theory, Research, and Practice
Richard C. Huseman and Jon P. Goodman. Leading with Knowledge: The Nature of Competition in the 21st Century
J. Davidson Frame. Project Management Competence: Building Key Skills for Individuals, Teams, and Organizations
David van Adelsberg and Edward A. Trolley. Running Training Like a Business: Delivering Unmistakable Value
Danny G. Langdon, Kathleen S. Whiteside, Monica M. McKenna (Editors). Intervention Resource Guide: 50 Performance Improvement Tools
Paul M. Muchinsky. Psychology Applied to Work, 6th edition.
Sandra A. Mclntire and Leslie A. Miller. Foundations of Psychological Testing
Rex B. Kline. Principles and Practice of Structural Equation Modeling
William R. Shadish, Leslie Robinson, and Congxiao Lu. ES: A Computer Program for Effect Size Calculation  相似文献   

20.
BOOK REVIEWS     
《Personnel Psychology》1991,44(4):863-931
Book Reviewed in this article:
BOLMAN, LEE G. and DEAL, TERRENCE E. Reframing Organizations: Artistry, Choice and Leadership.
KLEINBECK, UWE, QUAST, HANS-HENNING, THIERRY, HENK, and HACKER, HARTMUT (Eds.). Work Motivation.
FERMAN, LOUISA., HOYMAN, MICHELE, CUTCHER-GERSH-ENFELD, JOEL, and SAVOIE, ERNEST J. (Eds.). New Developments in Worker Training: A Legacy for the 1990s.
SCHMITT, NEAL W. and KLIMOSKI, RICHARD J. Research Methods in Human Resources Management.
CASCIO, WAYNE F. Costing Human Resources: The Financial Impact of Behavior in Organizations (3rd ed.).
ROOMKIN, MYRON J. Profit Sharing and Gain Sharing.
SACKHEIM, KATHRYN K. Handwriting Analysis and the Employee Selection Process.
YASUDA, YUZO. 40 Years, 20 Million Ideas: The Toyota Suggestion System.
LEGNICK-HALL, CYNTHIA A. and LENGNICK-HALL, MARK L. Interactive Human Resource Management and Strategic Planning.
TALLEY, JOSEPH E., and HINZ, LISA D. Performance Prediction of Public Safety and Law Enforcement Personnel: A Study in Race and Gender Differences and MMPI Subscales.
BITTEL, LESTER R. Right on Time!: The Complete Guide for Time-Pressured Managers.
MACKENZIE, ALEC. The Time Trap: The New Version of the Classic Book on Time Management.
BIBLE, JON D. and McWHIRTER, DARIEN A. Privacy in the Workplace: A Guide for Human Resource Managers.
GELLERMAN, WILLIAM, FRANKEL, MARK S. and LADENSON, ROBERT F. Values and Ethics in Organization and Human Systems Development: Responding to Dilemmas in Professional Life.
FYOCK, CATHERINE D. America's Work Force Is Coming of Age: What Every Business Needs to Know to Recruit, Train, Manage, and Retain an Aging Work Force.
ULRICH, DAVE and LAKE, DALE. Organization Capability: Competing from the Inside Out.
PRICHARD, ROBERT D. Measuring and Improving Organizational Productivity: A Practical Guide.  相似文献   

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