组织内领导越轨行为研究：概念、诱因与结果

领导越轨行为是指领导者在工作场所中故意违反重要的组织规范的行为。通过整合分析组织内越轨行为和领导行为两个领域的相关研究发现, 领导越轨行为的诱因大致包括个体因素(个性特征、个体知觉和人口学变量)和情境因素(组织文化、工作特征和人际影响)两类, 并且主要通过社会比较、社会心理和社会交换三条路径进一步影响下属的工作绩效。未来研究应从行为客体(组织-人际)和行为动机(利己-利他)两个角度对领导越轨行为的内涵进行纵深拓展, 并进一步考察不同诱因的交互影响以及领导越轨行为的作用机制。     

嵌入于社会情境的工作重塑

工作重塑实质上是一种情境性的主动性行为。基于已有研究成果, 首先系统归纳工作重塑与社会情境因素之间关系的4种研究视角, 即社会情境是工作重塑的目标、社会情境因素是工作重塑的组成部分、社会情境因素影响工作重塑、社会情境因素为工作重塑设立边界条件。此外, 梳理并讨论社会情境因素影响工作重塑的内在机制以及社会情境因素与个体特征的交互对于工作重塑的影响、工作重塑在特定情境中的有效性两方面的研究。在此基础上, 结合其他相关变量的研究现状对嵌入于社会情境的工作重塑的未来研究进行展望, 包括探索工作重塑对他人的影响、探索团队工作重塑驱动个体工作重塑的多重路径、探索社会情境影响工作重塑的内在机制、探索社会情境与个体特征的交互如何影响工作重塑, 以及探讨基于中国社会情境的工作重塑的有效性。     

团队内卷化量表的编制及初步应用

随着社会竞争压力的加剧,内卷化成为极其普遍的社会现象。研究1从组织行为视角出发,通过质性访谈和问卷调查探索团队内卷化的结构,编制出适用于企业员工的团队内卷化量表。探索性因素分析和验证性因素分析表明,团队内卷化量表由过度精细化和过度竞争两个维度构成,且量表的信效度良好。研究2进一步使用自编的团队内卷化量表,探究团队内卷化对团队绩效的作用机制。结果表明,团队工作投入和团队消极情绪在团队内卷化与团队绩效的关系中起并行中介作用。一方面,团队内卷化能够提升员工的团队工作投入,进一步促进团队绩效的提升;另一方面,团队内卷化也会引发团队消极情绪,削弱团队绩效。     

影响说谎行为的情境因素——基于自我概念维持理论的视角

情境因素会影响人们的说谎行为。本文基于自我概念维持理论的视角,从个体内部状态（自我控制资源、宗教表征/道德观念启动）和外部因素（金钱奖励、人际因素）两方面介绍情境因素对说谎行为的影响,并指出未来研究应关注自我觉察水平这一情境因素以及情境因素影响说谎行为的心理机制和神经机制。     

团队工作重塑的形成与影响机制

团队工作重塑是影响团队有效性的关键性因素。基于工作设计理论和团队运作模型, 提出了一个关于团队工作重塑的前因后果的理论模型, 旨在建立团队工作重塑的逻辑关系网络。首先, 对团队工作重塑的概念和内涵进行分析, 并探讨测量工具的维度。接着从多层分析视角, 考察领导行为、工作特征、团队人格构成、人力资源管理系统对团队工作重塑的影响, 以及团队主动性动机状态中介作用。最后分析团队工作重塑对团队有效性的作用机制。     

中庸工作重塑研究

采用中庸思想作为研究的理论基础,建构中庸工作重塑概念,并应用于工作要求-资源模型检验其构思效度。在288名医务人员中探索中庸工作重塑的结构,在178名医务人员中验证结构,并探讨中庸工作重塑在工作要求或工作资源与工作投入及工作倦怠之间的中介效应。研究结果发现,中庸工作重塑是由个体取向和群体取向构成的两维结构的工作重塑。其中,在工作要求-资源模型的压力机制中,人们通过工作重塑来降低工作要求引致的工作倦怠,促进工作投入;而在其激励机制中,人们通过工作重塑会增强工作资源的激励作用,促进工作投入。     

家长式领导对多层面创造力的作用机制

作为一种具有中国文化特色的领导模式, 家长式领导对多层面的创造力均有显著影响。基于对以往实证研究的分析, 文章针对家长式领导及其维度与多层面创造力之间的直接关系、交互效应、调节效应与作用机制等问题进行了梳理与阐述, 构建了“家长式领导影响员工及团队创造力的作用机制”模型; 进而指出, 家长式领导对员工创造力的作用受到工作情境、个体因素的调节效应并有赖于个体心理认知和社会关系的中介作用, 它还以团队认知和团队互动为中介作用于团队创造力。未来研究应努力拓展研究层次, 丰富研究方法, 并从跨文化视角系统探索家长式领导对多层面创造力的作用机制。     

交互视角下工作重塑干预的影响效应整合模型

作为一种引导员工主动改变工作的行为, 工作重塑干预成为近年来组织行为学领域研究的重要主题。基于现有研究成果, 系统梳理了工作重塑干预的概念和分类。依据角色-资源接近-回避模型, 归纳和提炼了工作干预的影响效果, 在此基础上, 借鉴AMO理论, 分别从重塑能力(Ability)、重塑动机(Motivation)和重塑机会(Opportunity)层面, 构建了个体和组织交互情境下的工作重塑干预内在影响机制, 进而提出了一个整合性的理论分析框架, 为当前开展工作重塑干预的相关研究提供一定的借鉴和参考。未来研究应更多关注基于中国情境的工作重塑干预影响因素及作用机制。     

职业胜任力在工作要求-资源模型中的调节和中介作用

采用JD-R模型探讨了职业胜任力在工作要求-资源模型中的作用。结果表明:(1)职业胜任力弱化了工作要求和情感衰竭之间的正向关系;(2)职业胜任力正向影响工作投入;(3)职业胜任力在工作资源与工作投入之间起中介作用。本研究启示可通过提升员工的职业胜任力,促进员工的工作投入并缓解职业倦怠。     

多团队成员身份及其作用机制

多团队成员身份(multiple team membership)是指员工在一段时间内以正式身份参与多个团队的工作状态及工作模式。以往围绕“团队数量”和“团队成员身份多样性”展开的研究未能对多团队成员身份的效应形成一致的认识和研究结论。因此, 在系统回顾发展历程、厘清概念内涵的基础上, 提炼出多团队成员身份“多重团队情境”和“多重团队认同”两个关键特征, 并从注意力资源视角、社会网络视角和社会身份视角梳理并发展多团队成员身份的作用机制。最后, 针对以往研究对多团队成员身份关键特征的关注缺失、社会网络视角和社会身份视角下有意义却尚未被探索的问题, 综合技术和时间等因素提出了未来研究建议。     

Exploring the Effects of Job Autonomy on Engagement and Creativity: The Moderating Role of Performance Pressure and Learning Goal Orientation

Purpose

The 21st century work environment calls for team members to be more engaged in their work and exhibit more creativity in completing their job tasks. The purpose of this study was to examine whether team performance pressure and individual goal orientation would moderate the relationships between individual autonomy in teams and individual engagement and creativity.

Design/Methodology/Approach

A sample consisting of 209 team members and 45 team managers from 45 work teams in 14 companies completed survey measures. To test our hypotheses, we used multilevel modeling with random intercepts and slopes because the individual-level data were nested within the team-level data.

Findings

Hierarchical linear modeling showed that team-level performance pressure attenuated the positive relations between job autonomy and three dimensions of engagement. There were also 3-way interactions between job autonomy, psychological performance pressure, and learning goal orientation in predicting three dimensions of engagement and creativity.

Implications

This study highlights the importance of exploring the moderating effect of team-level task characteristics and individual differences on the relationships between job autonomy and individual engagement and creativity. Organizations need to carefully consider both individual learning goals and performance pressure when empowering team members with job autonomy.

Originality/Value

This is one of the first studies to explore the association between individual job autonomy in teams and individual outcomes in a contingency model. We first introduced team performance pressure as a moderator of job autonomy and examined the 3-way interaction effects of performance pressure, individual job autonomy, and learning goal orientation.

     

Crossover of Weekly Work Engagement Among Dual-Working Couples

Purpose

Based on crossover theory and the actor-partner interdependence model, the purpose of this study was to investigate the crossover process of work engagement among Chinese dual-working couples.

Design/Methodology/Approach

Fifty-one dual-working couples first completed a general questionnaire to collect basic demographic information and then completed a weekly diary over five consecutive work weeks.

Findings

The results of multilevel analyses showed that (1) actor’s work engagement had a significant impact on his or her own work performance, (2) communication quality between the dual-working couples moderated the crossover of work engagement, but this effect was only found from husbands to wives and when women scored high on communication quality, (3) when men were treated as actors, the actor’s work engagement interacted with communication quality to relate to the partner’s work performance, through the mediating mechanism of the partner’s work engagement.

Implications

Dual-working couples should communicate with each other frequently through sharing positive experiences, and each member of the couple should support the partner through concrete actions. Organizations should adequately facilitate employees’ engagement, as engaged employees can not only positively influence their colleagues but also their partners at home.

Originality/Value

Previous research on work engagement has focused mainly on static and cross-sectional studies, and most studies on crossover have been conducted primarily in the context of western cultures, whereas systematic and empirical study of oriental cultures, especially Chinese cultures, is relatively scarce. The current study explored the crossover process of work engagement among Chinese dual-working couples using a diary study methodology.

     

Engaged at Work and Happy at Home: A Spillover–Crossover Model

The current diary study among 50 Spanish dual-earner couples examines whether engagement at work has an impact on own and partners’ well-being. Based on the Spillover–Crossover model, we hypothesized that individuals’ work engagement would spill over to the home domain, increasing their happiness level at the end of the day. Moreover, we predicted a crossover of happiness between the members of the couple. Participants filled in a diary booklet during five consecutive working days (N = 100 participants and N = 500 occasions). The results of multilevel analyses showed that daily work engagement has a direct effect on daily happiness. We also found that employees’ daily work engagement influenced partner’s daily happiness through employees’ daily happiness. Finally, results showed a clear bidirectional crossover of daily happiness between both members of the couple. These findings indicate that the positive effects of work engagement go beyond the work setting and beyond the employee.     

悖论型领导对员工工作投入的影响：有调节的中介模型

通过构建有调节的中介模型,本研究揭示了悖论型领导“如何”影响员工工作投入以及影响“何时”更弱或更强。在3个时点收集了320份员工数据,结果表明：（1）悖论型领导正向影响员工的工作投入;（2）心理授权部分中介了悖论型领导对工作投入的影响;（3）工作复杂性调节了悖论型领导对员工心理授权的影响;（4）工作复杂性调节了心理授权在悖论型领导与工作投入之间的中介作用。以上结论能为管理者促进员工的工作投入提供指导。     

Crossover of job demands and emotional exhaustion within teams: a longitudinal multilevel study

This study investigated the crossover of job demands and emotional exhaustion among team members and the moderating effect of cohesiveness and social support on this process. Participants were 310 employees of an employment agency in the Netherlands, working in one of 100 teams. Multilevel analysis using a longitudinal design did not reveal a main effect of crossover. However, consistent with the study's hypotheses, the results showed a moderating effect of team cohesiveness and social support. We detected crossover of job demands and emotional exhaustion across time from the group to individual team members only in teams characterized by high levels of cohesiveness and social support. Teams characterized by low levels of cohesiveness and social support showed no crossover of job demands and exhaustion. The findings demonstrate that team-level moderators play an important role in crossover processes. Moreover, social support and cohesiveness may not always be positive.     

A multilevel job demands–resources model of work engagement: Antecedents,consequences, and boundary conditions

ABSTRACT

Grounded on the Job Demands–Resources model, the present study conducted 2 studies to test a multilevel model of work engagement. Using data from 606 leader–employee pairs taken from 40 gas stations of a petroleum company, and a 3-wave data from 145 service teams and 542 leader–employee pairs from a variety of service organizations, convergent evidence suggested that (a) the unit leaders’ autonomy-support climate and psychological capital lead to service performance through work engagement and (b) psychological capital could attenuate the positive effect of unit leaders’autonomy-support climate on work engagement. In addition, the unit leaders’ autonomy-support climate acts as a job resource for boosting work engagement when both workloads and emotional demands or job insecurity are high.     

How personal resources predict work engagement and self‐rated performance among construction workers: A social cognitive perspective

Traditionally, research focussing on psychosocial factors in the construction industry has focused mainly on the negative aspects of health and on results such as occupational accidents. This study, however, focuses on the specific relationships among the different positive psychosocial factors shared by construction workers that could be responsible for occupational well‐being and outcomes such as performance. The main objective of this study was to test whether personal resources predict self‐rated job performance through job resources and work engagement. Following the predictions of Bandura's Social Cognitive Theory and the motivational process of the Job Demands‐Resources Model, we expect that the relationship between personal resources and performance will be fully mediated by job resources and work engagement. The sample consists of 228 construction workers. Structural equation modelling supports the research model. Personal resources (i.e. self‐efficacy, mental and emotional competences) play a predicting role in the perception of job resources (i.e. job control and supervisor social support), which in turn leads to work engagement and self‐rated performance. This study emphasises the crucial role that personal resources play in determining how people perceive job resources by determining the levels of work engagement and, hence, their self‐rated job performance. Theoretical and practical implications are discussed.     

Does work engagement increase after a short respite? The role of job involvement as a double‐edged sword

This study extends research on work engagement by examining how a short respite and general job involvement contribute to work engagement. We gathered questionnaire data from 156 nurses before and after a short respite. Results indicated an increase of work engagement after the respite. Structural equation modelling showed that nurses who experienced psychological detachment from work during the respite showed a higher increase of work engagement. Moreover, nurses who indicated higher job involvement also showed a higher increase of work engagement. Contradictory to this direct positive effect job involvement had on change in work engagement, job involvement exerted a negative indirect effect on change in work engagement by impaired psychological detachment during the respite. Hence, job involvement acted as a double‐edged sword for the increase of work engagement. Practical implications for the organization of short respites and suggestions for future research on recovery processes are discussed.     

Positive gain spirals at work: From job resources to work engagement, personal initiative and work-unit innovativeness

The present cross-lagged panel study aimed to investigate the energizing power of job resources and related gain spirals. Drawing on Hobfoll’s Conservation of Resources (COR) theory’s rarely tested assumptions of cumulative resource gains and gain spirals a reciprocal process was expected: (1) job resources lead to work engagement and work engagement leads to personal initiative (PI), which, in turn, has a positive impact on work-unit innovativeness, and (2) work-unit innovativeness leads to PI, which has a positive impact on work engagement, which finally predicts future job resources. The study was based on a two-wave 3-year panel design among 2555 Finnish dentists. Structural equation modeling was employed to study cross-lagged associations. The results mainly confirmed our hypotheses: positive and reciprocal cross-lagged associations were found between job resources and work engagement and between work engagement and PI. In addition, PI had a positive impact on work-unit innovativeness over time.     

Work engagement and financial returns: A diary study on the role of job and personal resources

This study investigates how daily fluctuations in job resources (autonomy, coaching, and team climate) are related to employees' levels of personal resources (self‐efficacy, self‐esteem, and optimism), work engagement, and financial returns. Forty‐two employees working in three branches of a fast‐food company completed a questionnaire and a diary booklet over 5 consecutive workdays. Consistent with hypotheses, multi‐level analyses revealed that day‐level job resources had an effect on work engagement through day‐level personal resources, after controlling for general levels of personal resources and engagement. Day‐level coaching had a direct positive relationship with day‐level work engagement, which, in‐turn, predicted daily financial returns. Additionally, previous days' coaching had a positive, lagged effect on next days' work engagement (through next days' optimism), and on next days' financial returns.