Testing the Work Environment Hypothesis of Bullying on a Group Level of Analysis: Psychosocial Factors as Precursors of Observed Workplace Bullying

The present paper scrutinises the work environment hypothesis of bullying by examining relationships between psychosocial factors at work and bullying within departments on a group level of analysis, as compared to the many studies executed on an individual level of analysis. Relationships between quantitative demands, job control, role demands, leadership behaviour and social climate, and observed bullying were studied in a convenience sample consisting of 276 departments with a total of 4,064 respondents. Between‐group bivariate correlations showed relatively strong relationships (r > .52) between the predictors social climate, leadership behaviour, and role demands, respectively, and observed bullying in the department. A two‐factor higher‐level model was formulated for the independent variables yielding two latent factors reflecting an interpersonal domain and a task‐oriented domain, where the former was strongly associated with observed bullying at a group level of analysis (Beta =?.73), while the last factor yielded an insignificant contribution. The results confirm that a poor social work environment exists within departments in which bullying takes place, hence, yielding further support to the work environment hypothesis. In line with the present results, future studies on workplace bullying should include a group level of analysis.     

应聘者非言语信息对面试官评分的影响:解释、测量和控制

应聘者非言语信息是影响结构化面试中面试官准确评分的一个重要因素。社会互动理论和拟剧论从面试官角度,社会影响理论和相互依赖理论从应聘者角度分别解释了非言语信息对面试官评分的影响。对非言语信息的测量,除了传统的自陈式问卷,一些新兴的计算机识别技术也被使用。为了消除非言语信息对面试评分准确性的影响,通常会从面试前、面试中和面试后三个阶段对其进行控制。未来可以基于机器学习和大数据分析,探索非言语信息对结构化面试评分的影响,建构新的理论以解释影响过程。     

Birds of a feather bully together: Group processes and children's responses to bullying

Recent research has shown that a group‐level analysis can inform our understanding of school bullying. The present research drew on social identity theory and intergroup emotion theory. Nine‐ to eleven‐year olds were randomly assigned to the same group as story characters who were described as engaging in bullying, as being bullied, or as neither engaging in bullying nor being bullied. Participants read a story in which a bully, supported by his or her group, was described as acting unkindly towards a child in a different group. Gender of protagonists and the bully's group norm (to be kind or unkind to other children) were varied. Identification affected responses to the bullying incident, such that those who identified more highly with each group favoured this group. Moreover, children's group membership predicted the group‐based emotions they reported, together with the associated action tendencies. Implications for understanding the processes underlying bullying behaviour are discussed.     

A qualitative study on the development of workplace bullying: Towards a three way model

Up to now, researchers have identified various individual and work‐related factors as potential antecedents of workplace bullying. The aim of the present study is to integrate this line of research in view of explaining how these antecedents may develop into workplace bullying. Key informants, such as union representatives, employees with a confidence role concerning workplace bullying, human resource managers, prevention workers and social service employees, analysed bullying incidents or cases within their organization. We combined the various perspectives on the same incident into one plan. Then, all 87 case plans were united in a global model that reflects the development towards bullying. The results suggested three processes that may contribute to the development of bullying. Firstly, bullying may result from inefficient coping with frustration. Such coping mechanisms are likely to be active for perpetrators, and passive for victims. Secondly, bullying may be the consequence of escalated conflicts. Thirdly, bullying may result from destructive team and organizational cultures or habits. Individual and work‐related antecedents may affect these processes in two ways: they may be at the origin of the three processes, and they may relate to the employees' coping style. Implications for theory and research are discussed. Copyright © 2008 John Wiley & Sons, Ltd.     

Homelessness and strategies of identity maintenance: a participant observation study

In order to investigate identity maintenance strategies used by a low status group, a covert participant observation study was conducted in a shelter for the homeless. From Social Identity Theory and previous research on the homeless, it was hypothesized that the identity maintenance strategies used would differ as a function of longevity of homelessness: the short‐term homeless (<2 years) would be less likely to identify themselves as homeless (social mobility), while the longer‐term homeless (>2 years) would identify themselves as homeless but engage in various types of social creativity to mitigate their situation. In addition to the strategies described in SIT, it was conjectured that some of the longest‐term homeless would have given up making any intergroup or other social comparisons. Of the various strategies found, some were beyond SIT. The pattern of strategy use was best interpreted mainly as a function of longevity of homelessness, but this was moderated by both experience and personality. A trajectory of change in identity strategies with longevity of homelessness was offered as a plausible frame of reference for further research. Methodological limitations, implications for Social Identity Theory and recommendations for improving the situation of the homeless were discussed. Copyright © 1999 John Wiley & Sons, Ltd.     

Anchoring Bullying and Victimization in Children Within a Five‐Factor Model‐Based Person‐Centred Framework

Although researchers have begun to explore bullying and victimization problems from a personality perspective, more work is needed on the particular personality constellations of children and adolescents who are vulnerable to victimization or prone to bullying. The principal research goal of the present study was to anchor the robust four‐group classification of bullying and victimization (i.e. bullies, victims, bully/victims and uninvolved children) within the Five‐Factor Model‐based person‐centred framework in primary school children (N = 660), controlling for gender. We found four distinct personality types in middle childhood: a mixed type, an undercontrolled type, a moderate type and a resilient type. In line with expectations, we found that a resilient personality profile protected children and adolescents against victimization and that children and adolescents with an undercontrolled or mixed personality profile were at increased risk to be bully/victims, rather than uninvolved in bully problems or victimization, compared with children with a moderate personality profile. Implications for theory and practice are discussed. Copyright © 2013 John Wiley & Sons, Ltd.     

Classroom‐ and School‐Level Contributions to Bullying and Victimization: A Review

School bullying is increasingly viewed by researchers as a group phenomenon that extends beyond the perpetrator–victim dyad and is embedded in the wider social context. This paper reviews the literature on classroom and school factors contributing to bullying and victimization among children and adolescents. Considerable variability in the prevalence of these problems exists between classrooms and schools, which are highly relevant contexts for students' social development. Along with individual characteristics, both classroom‐ and school‐related factors explain the bullying dynamic. The contexts may also exacerbate, or buffer against, the effects of individual‐level risk for bullying involvement and the consequences of victimization. We discuss findings on the contributions of demographic and structural characteristics (e.g. grade level, classroom and school size), peer contextual factors (e.g. status hierarchy, group norms and bystander behaviours) and the role of teachers. Finally, implications for research and school‐based antibullying programs are considered. Copyright © 2014 John Wiley & Sons, Ltd.     

Extra‐Role Behavior among Mexican Employees: The Impact of LMX,Group Acceptance,and Job Attitudes

The current field study took place within a Mexican work setting, consisting of 100 white‐collar employees representing a variety of professional job categories. The study investigated the direct effect of the supervisor–employee relationship (leader–member exchange) quality and group acceptance on employees' propensity to engage in activities beyond their formal work roles (extra‐role behavior). The mediating influences of the employees' job satisfaction level and organizational commitment were also taken into consideration when accounting for extra‐role behavior. Results suggest that relationships Mexican employees share with their supervisor have a direct impact on their extra‐role behavior. Social exchange, key to both extra‐role behavior and leader–member exchange, is proposed as the operating mechanism associating the two constructs. Results also indicate that organizational commitment plays a partial mediating role between leader–member exchange and extra‐role behavior.     

A Social Psychology of Cultural Dynamics: Examining How Cultures Are Formed,Maintained, and Transformed

Social psychological research on culture has mainly focused on differences in psychological processes between cultural groups. However, in the globalizing world today, a complementary approach to culture, a social psychology of cultural dynamics, is emerging as a critical research program. Adopting a neo‐diffusionist meta‐theory of culture, it regards culture as emerging from the processes of cultural transmission in situated social activities, and examines the dynamics involved in the formation, maintenance, and transformation of culture over time. The paper reviews recent research on culture in this perspective and makes suggestions about future directions.     

Preventing School Bullying: Investigation of the Link between Anti‐Bullying Strategies,Prevention Ownership,Prevention Climate,and Prevention Leadership

School bullying has been a major health and safety concern for teachers and students, which calls for effective strategies to address the issue. In this study, we explored individual and organisational factors that improve the effects of teachers’ use of anti‐bullying strategies in reducing or preventing student bullying. Specifically, we examined the moderating role of teachers’ psychological ownership of their school's anti‐bullying system in the relationship between teacher‐reported use of anti‐bullying strategies and student‐reported bullying incidents. We also investigated how principals’ bullying prevention leadership, rated by a group of directors who are the immediate subordinates of these principals, inspires teachers’ psychological ownership of their school's anti‐bullying system through building teachers’ shared perceptions of a bullying prevention climate. Results of multilevel analyses of multisource data from 2,123 teachers, 407 directors, and 15,967 students in 110 junior and senior high schools indicated that the impact of teacher‐reported use of anti‐bullying strategies on student‐reported bullying incidents was strengthened when teachers have a high level of psychological ownership of their school's anti‐bullying system. Further, principals’ bullying prevention leadership was significantly positively related to teachers’ psychological ownership of their school's anti‐bullying system through teachers’ shared perceptions of a bullying prevention climate.     

The perceived consequences of responding to bullying with aggression: A study of male and female adult prisoners

This research addresses whether prisoners who bully others and/or are victimised themselves can be distinguished by the perceptions that they have of the consequences about using aggression as a solution to being bullied. Male and female adult prisoners (n = 406) were required to complete a self‐report behavioural checklist (Direct and Indirect Prisoner Behaviour Checklist [DIPC]) that addressed the level of bullying behaviour at their present institution. Prisoners were also required to complete a questionnaire (Bullying Social Problem Solving Questionnaire [BSPSQ]) that provided them with five different bullying situations and asked them what would be the consequences if they were to respond aggressively to each. Four categories of prisoners were examined: pure bullies, pure victims, those who reported both bullying others and being victimised themselves (bully/victims), and those not involved in bullying/victimisation. Pure bullies reported significantly more positive than negative consequences of aggression compared with the overall category mean in response to theft‐related bullying. Bully/victims reported significantly more positive than negative consequences compared with the overall category mean in response to indirect and indirect‐physical bullying. Those not involved reported significantly more negative than positive consequences compared with the overall category mean in response to all scenarios except one involving indirect‐physical bullying. Males reported significantly more positive than negative consequences compared with females for all types of bullying. Aggr. Behav. 28:257–272, 2002. © 2002 Wiley‐Liss, Inc.     

Perceptions and experience of workplace bullying in five different working populations

Whilst aggression in the workplace has been systematically studied in recent years, research into workplace bullying per se still remains quite limited. In this article, we report the findings from an investigation into employees' perceptions of social and organizational work conditions and experiences of bullying at work. Six‐hundred‐seventy‐seven employees from five different working populations (managers, teachers, technicians, call centre operators, and engineers) completed the Workplace Relationships Questionnaire (WRQ). This paper presents the results of the analysis, linking the experiences of bullying and perceptions of social and organizational work conditions. The present findings predictably identify victims and non‐bullied participants, and also indicate the existence of a new category of employee affected by the problem of bullying; bullied/non‐victims. Bullied/non‐victims may provide crucial insights into the ways that company practices and policies impact negatively on the whole workforce. Aggr. Behav. 29:489–496, 2003. © 2003 Wiley‐Liss, Inc.     

The impact of a peer counselling scheme to address bullying in an all‐girl London secondary school: A short‐term longitudinal study

Background A variety of peer support schemes are now widely used in schools, notably to reduce bullying. However, there has been little systematic investigation of the impact and effectiveness of these approaches. Aims To assess the impact of a peer counselling scheme on peer counsellors and the school community. Sample The research was conducted in a North London all‐girls state secondary school. Data were collected from all lower school classes (years 7, 8, and 9) and some staff members, in addition to year 10 peer counsellors and an age equivalent comparison group. Method A detailed 1‐year longitudinal study combined qualitative and quantitative methods of assessment. Results Peer counsellors benefited from their involvement through an acquisition of transferable communication and interpersonal skills, and, compared to age‐matched control pupils, had increased social self‐esteem. There were no reductions in self‐reported bullying and victimization, but in general pupils believed that there was less bullying in school and that the school was doing more about bullying, with year 7 students showing the most positive changes. Conclusions Peer‐counselling schemes can improve self‐esteem of peer supporters, and also impact positively on perceptions of bullying in the school; but impact on actual experiences of bullying is less clear, and there may be problems with the acceptance and use of such programmes by older students.     

“Yes,I Can,I Feel Good,and I Just Do It!” On Gain Cycles and Spirals of Efficacy Beliefs,Affect, and Engagement

Taking Bandura's Social Cognitive Theory as our starting point, we tested how efficacy beliefs (self‐efficacy and perceived collective efficacy) reciprocally influence activity engagement (vigor, dedication, and absorption) indirectly through their impact on positive affect (enthusiasm, satisfaction, and comfort) over time. We conducted two longitudinal studies using independent samples. Study 1 is a two‐wave longitudinal field study that examines gain cycles regarding the dynamic relationships among self‐efficacy, positive affect, and work engagement in 274 secondary school teachers. Study 2 is a three‐wave longitudinal laboratory study about gain spirals in the dynamic relationships among collective efficacy beliefs, positive affect, and task engagement in 100 university students working in groups. Our findings show that: (1) efficacy beliefs reciprocally influence activity engagement indirectly through their impact on positive affect over time; (2) enthusiasm is the positive affect with the strongest effect on activity engagement; and (3) a gain spiral exists whereby efficacy beliefs increase over time due to engagement and positive affect (most notably enthusiasm). Finally, we discuss the theoretical and practical implications in terms of Social Cognitive Theory.     

Social self‐esteem and self‐reported bullying behaviour among adult prisoners

This paper addresses how social self‐esteem relates to self‐reported bullying behaviour among adult prisoners. It explores both level of self‐esteem and participants’ certainty of their self‐esteem. A total of 502 adult prisoners (285 men and 217 women) completed a self‐report behavioural checklist (Direct and Indirect Prisoner Behaviour Checklist) [Ireland JL. 1999. Aggres Behav 25:162–178] that addressed the level of bullying behaviour at their present institution. Prisoners also completed a questionnaire that measured social self‐esteem (Texas Social Behaviour Inventory) [Helmreich R, Stapp J. 1974. Bull Psychonomic Soc 4:473–475]. Four categories of prisoners were compared: bullies, victims, those who reported both bullying others and being victimised themselves (bully/victims), and those who were not involved in bullying behaviour. There were no significant differences among bully categories in total self‐esteem scores. Men reported significantly higher levels of self‐esteem than did women. There were no significant sex or bully category differences in certainty of self‐esteem. Self‐esteem was found to include a number of individual components that differed between the sexes. The findings are discussed, and directions for future research are suggested. Aggr. Behav. 28:184–197, 2002. © 2002 Wiley‐Liss, Inc.     

Perceptions of adolescent bullying: Attributions of blame and responsibility in cases of cyber‐bullying

Cyber‐bullying (where victims are targeted via online social networking or other electronic means) has gained increased attention in research and the broadcast media, but previous research has not investigated attribution of blame in such cyber‐bullying events. This experiment hypothesized that participants would assign higher ratings of blame to bullying perpetrators when the bullying situations were depicted as having highly foreseeable outcomes (vs. unforeseeable outcomes), and as occurring in school (vs. online). In addition, a significant interaction was predicted between outcome foreseeability and bullying situation, with highly foreseeable in‐school events being rated as the most predictable and attributable to the bully's actions. One‐hundred sixty‐three participants completed surveys containing demographic items, items regarding their past experiences of victimization, and one of four randomly‐assigned vignettes detailing a bullying situation (which participants rated). While hypotheses regarding outcome foreseeability were supported, no cyber‐bullying vs. in‐school main effects (or corresponding interaction effects) were detected. Implications for future research and practice, as well as study limitations, are discussed.     

Bullying in Classrooms: Participant Roles From a Social Network Perspective

The aim of this research was to investigate if and how the group process of bullying can be examined using a social network perspective. In two studies, bullying was investigated using a social network version of the participant‐role questionnaire. Study 1 explored the social network structure of one classroom in detail. The findings provide evidence that ingroup and outgroup effects are important in explaining the group process of bullying, and shed new light on defending, suggesting that not only victims are defended. In line with Study 1, Study 2, using data from 494 children in 25 elementary school classes (M age = 10.5), revealed that victims as well as bullies were defended by their ingroup members. The social network perspective can be integrated in antibullying interventions by using it to inform teachers about the positive and negative relations among students, and the group structure of the classroom. Aggr. Behav. 38:494‐509, 2012. © 2012 Wiley Periodicals, Inc.     

Affirmation and Care: A Feminist Account of Bullying and Bullying Prevention

Despite the amount of attention that activists, educators, psychologists, and the media place on bullying and bullying prevention, there has been no sustained philosophical reflection on bullying, nor has there been a feminist analysis of the growing literature on bullying. This essay seeks to satisfy those two needs. The first section is a broad introduction to the literature on bullying. I define bullying and distinguish it from teasing, sassing, roughhousing, and other more benign interactions. I also outline two common solutions to bullying: zero‐tolerance policies and “ecological” interventions. The second section uses feminist ethics of care to analyze the effectiveness of each approach. I argue that ecological approaches to bullying are preferable to zero‐tolerance policies because they operate on a relational model of the self and identity‐formation. I elaborate a notion of affirmation as the mechanism that stabilizes and solidifies our sense of self across time. I then use affirmation to analyze three things: why people bully one another, the specific harm inflicted by bullying, and why ecological approaches are more effective in reducing bullying. The third section uses my account of affirmation to critique the scientism and troublingly gendered assumptions that underlie much of the work on bullying.     

Main and Moderated Effects of Moral Cognition and Status on Bullying and Defending

This study analyzed the relations of two dimensions of moral cognition (i.e., acceptance of moral transgression and moral disengagement) and two forms of status in the peer group (i.e., social preference and perceived popularity) with bullying and defending among 235 primary‐school children and 305 middle‐school early adolescents. Social status was tested as a moderator of the associations between moral cognition and bullying and defending. Participants completed self‐reports assessing the two dimensions of moral cognition and peer nominations for status, bullying, and defending. Both acceptance of moral transgression and moral disengagement were associated to bullying among early adolescents only, whereas in childhood moral disengagement was linked to defending among girls. Social status moderated the associations between morality dimensions and bullying and defending. The moderating effects of status were discussed considering status as a magnifying lens for the relations between individual characteristics and social behavior. The results were also discussed with reference to age and gender differences in the associations. Aggr. Behav. 38:456‐468, 2012. © 2012 Wiley Periodicals, Inc.     

Individual‐ and group‐level effects of social identification on workplace bullying

A study of 494 employees nested in workgroups from 19 different organizations revealed group identification to be an important factor influencing work-related bullying at both the individual and the group level. Results show that the more employees identified with their group, the less likely they were victims of bullying, which is in line with previous social identity-based analyses of work stress. More importantly, the higher the average level of group identification in the organization, the lower the odds of being a victim versus not being a victim. The latter effect constituted a genuine context effect. These findings redress a neglect of the social bases of workplace bullying and suggest that bullying needs to be understood within a broader perspective of workgroup identities.