Psychological and Religious Perspectives on Emotion

This article is devoted to examining theoretical issues on the interface of the psychology of religion and the psychology of emotion, something which recently has been surprisingly neglected. The broad range of psychological components involved in emotion, and the importance of emotional processes in religion, make it a particularly relevant area of general psychology as far as religion is concerned. The first issue to be examined is the centrality of emotion (or feeling ) in religion and the extent to which religion can be conceptualized as a kind of emotional state—an idea that can be found in different forms in Schleiermacher and James. Though both psychology and emotion are now seen as less private than previously supposed, the analogy remains potentially fruitful. The second issue arises from the notable tendency in the psychology of emotion to see emotion as functional, even rational, rather than disruptive. The view of Averill is endorsed that emotions can be psychologically creative when used appropriately. This leads to a review of attitudes toward emotional aspects of religion and religious attitudes to everyday emotions, where a positive but discriminating approach to emotions seems appropriate.     

The past thirty years of emotion research: appraisal and beyond

ABSTRACT

For this Special Issue, I highlight the past and present importance of appraisal theory as well as the challenges to its status as a total theory of emotions from the other functions of emotions: associative learning, self-regulation and social communication. This theoretical view applies both to emotion research in general and the specific fields of my interest in the emotions of moral judgment and intergroup processes. Methodologically, developments in analyses of large and more naturally occurring data sets will give an opportunity to square psychology’s structural models of discrete emotions with the more complicated reality that exists. Both for the field and for individual researchers picking up the study of emotions, my advice is to pay special attention to measures, their assumptions and their context.     

The role of positive emotions in positive psychology. The broaden-and-build theory of positive emotions

In this article, the author describes a new theoretical perspective on positive emotions and situates this new perspective within the emerging field of positive psychology. The broaden-and-build theory posits that experiences of positive emotions broaden people's momentary thought-action repertoires, which in turn serves to build their enduring personal resources, ranging from physical and intellectual resources to social and psychological resources. Preliminary empirical evidence supporting the broaden-and-build theory is reviewed, and open empirical questions that remain to be tested are identified. The theory and findings suggest that the capacity to experience positive emotions may be a fundamental human strength central to the study of human flourishing.     

负面情绪和说服策略对品牌关系再续意愿的影响

营销学和心理学的已有研究表明, 负面情绪会影响信息处理过程。因此, 企业在品牌关系再续的实践中, 必须结合消费者负面情绪来选择适当的说服策略。基于此, 通过区分反驳型说服策略和诊断型说服策略, 并将其联结于消费者的情绪特点(情绪类型与情绪强度), 经由两个实验探讨了不同情绪特点的消费者对两种说服策略的反应。实验一初步证明了负面情绪类型(后悔和生气)调节说服策略对原谅的影响。实验二证明了负面情绪强度(低和高)调节说服策略对原谅的影响, 并进一步检验了实验一的结论。即当负面情绪强度低时, 负面情绪类型的调节作用不显著; 但是, 当负面情绪强度高时, 负面情绪类型的调节作用显著。此外, 两个实验均验证, 根据消费者负面情绪特点, 适当的说服策略有利于消费者原谅品牌, 进而产生品牌关系再续意愿。     

Interest—The Curious Emotion

ABSTRACT— Despite their interest in why people do what they do, psychologists typically overlook interest itself as a facet of human motivation and emotion. In recent years, however, researchers from diverse areas of psychology have turned their attention to the role of interest in learning, motivation, and development. This article reviews the emerging body of work on the psychology of interest, with an emphasis on what contemporary emotion research has learned about the subject. After considering four central questions—Is interest like other emotions? What functions does interest serve? What makes something interesting? Is interest merely another label for happiness?—the article considers unanswered questions and fruitful applications. Given interest's central role in cultivating knowledge and expertise, psychologists should apply research on interest to practical problems of learning, education, and motivation.     

A Cross‐Cultural Comparison of U.S. and Japanese Trainees’ Emotion‐Recognition Ability

This study investigated the ability of non‐Hispanic White U.S. counseling psychology trainees and Japanese clinical psychology trainees to recognize facially expressed emotions. Researchers proposed that an in‐group advantage for emotion recognition would occur, women would have higher emotion‐recognition accuracy than men, and participants would vary in their emotion‐intensity ratings. Sixty White U.S. students and 60 Japanese students viewed photographs of non‐Hispanic White U.S. and Japanese individuals expressing emotions and completed a survey assessing emotion‐recognition ability and emotion‐intensity ratings. Two four‐way mixed‐factor analyses of variance were performed, examining effects of participant nationality/race, participant gender, poser nationality/race, and poser gender on emotion‐recognition accuracy scores and intensity ratings. Results did not support the in‐group advantage hypothesis, rather, U.S. participants had higher accuracy rates than Japanese trainees overall. No gender differences in accuracy were found. However, respondents varied in their intensity ratings across gender and nationality. Implications for training applied psychology students and for future research are presented.     

Modeling of emotion elicitation conditions for a cognitive-emotive architecture

To cater to the need of embodying emotional behavior in an autonomous agent, there is a need for modeling computationally apt definitions of emotions. A number of emotion theories have been developed that provide an understanding of human psychology and their emotional behaviors, but it is difficult to directly decipher a theory into a computational model of emotion. Nevertheless, these theories together can serve as the theoretical foundation for designing a model for emotion-eliciting conditions. In this study, the salient features of OCC, Scherer, and Roseman theories of emotions are identified, which complement each other. The features are unified and standardized to bring consistency in deriving the computationally apt definition of five emotions viz. Happiness/Joy, Sadness, Fear, Anger, and Surprise. The objective of this hybridization is to set a ground framework for appraising the emotion-triggering cues (e.g., an event) for a simple, flexible and tolerant computational model of emotions. The underlying emotion-eliciting processes are designed using Fuzzy Logic. Fuzzy rules are framed to model the conditions behind emotion elicitation. Furthermore, the ISEAR data set and the real test-case scenarios are used to validate the accuracy of emotion prediction and rule fulfillment respectively.     

Exhausted,mistreated, or indifferent? Explaining deviance from emotional display rules at work

This article explores different theoretical explanations for deviance from display rules (DDR), which occurs when employees consciously display emotions to customers that are unsanctioned by the organization. DDR is an important outcome in service organizations because it triggers strong negative reactions from customers, such as negative reputation and business losses. To better explain why DDR occurs, the author compared predictors drawn from organizational justice theory, conservation of resources theory and goal-setting theory in a comprehensive model to explore complementary and competing effects. The model was tested using hierarchical linear modelling with data from 1146 transactions performed by 51 service employees who participated in an experience sampling study over several weeks. Results demonstrated that emotional valence mediated the transaction-level relationship between customer interpersonal injustice and DDR. Similarly, negative emotions mediated the transaction-level relationship between mental exhaustion and DDR. However, person-level differences in goal commitment to organizational display rules had a buffering effect on the relationship between negative emotions and DDR. Overall, the results demonstrate that unfair treatment from customers and mental exhaustion can promote the expression of unsanctioned emotions to customers via negative emotional experiences, but employees who are committed to emotional labour goals are more resistant to engaging in DDR.     

A Theory of Regret Regulation 1.0

We propose a theory of regret regulation that distinguishes regret from related emotions, specifies the conditions under which regret is felt, the aspects of the decision that are regretted, and the behavioral implications. The theory incorporates hitherto scattered findings and ideas from psychology, economics, marketing, and related disciplines. By identifying strategies that consumers may employ to regulate anticipated and experienced regret, the theory identifies gaps in our current knowledge and thereby outlines opportunities for future research.     

Self-transcendent emotions and their influence on organizational effectiveness: A literature review and synthesis

Self-transcendent emotions are positive emotions that arise out of other-focused appraisals. These emotions shift attention from the self to the needs and concerns of others. Limited work, however, focuses on self-transcendent emotions and the underlying cognitive and behavioural mechanisms by which they benefit organizations. We review the disparate streams of research on self-transcendent emotions and detail the thought-action repertoires of four self-transcendent emotions (compassion, gratitude, inspiration, and awe), explaining how each contributes to effective organizational functioning. Central to achieving this aim is the broaden-and-build theory. We show how the four self-transcendent emotions broaden cognitive processes and build the necessary resources leading to specific positive organizational outcomes. We conclude our review with four themes: (a) the importance of delineating levels of analysis in self-transcendent emotion research, (b) acknowledging contextual and cross-cultural differences shaping the experience of self-transcendent emotions, (c) addressing measurement concerns, and (d) the examination of other self-transcendent emotions. In effect, we synthesize the positive psychology and organizational behaviour literature, generating a framework that prompts theoretical and practical considerations for the role of self-transcendent emotions in organizations.     

Emotions and interpersonal relationships: toward a person-centered conceptualization of emotions and coping

ABSTRACT This essay describes my theory of emotions. I make a case for studying discrete emotions in the context of four processes that represent the central features of my theoretical system: appraising, coping, flow of actions and reactions, and relational meaning. I explain why coping is a key feature of the emotion process, and I discuss issues related to the measurement of coping and the importance of understanding coping processes in the context of personality and situational demands. I make the argument that emotions are best studied as narratives, and I offer one such narrative in the form of a case study to demonstrate how emotions can best be understood in the context of an interpersonal relationship and by considering individual differences, interpersonal transactions, and relational meaning. I conclude this essay with a caution that field specialization may interfere with our understanding of emotions and other psychological phenomena, and I underscore the virtues of ipsative-normative research designs as a way to move closer to a person-centered personality psychology.     

Emotions at primary school: Negative achievement emotions and their relation with emotional competencies in ethnic minority and majority students

Scarce attention has been paid to ethnic minority students' emotions and related competencies at school. Nevertheless, theoretical frameworks such as the control–value theory underline the importance of achievement emotions for students' performance and well‐being. We involved minority (n = 63) and majority (n = 103) students attending the first, third, and fifth grade of primary school. We assessed negative achievement emotions (anxiety, anger, embarrassment, boredom, and hopelessness), emotion understanding, and emotion regulation. Factorial analyses supported the goodness of the structure of a questionnaire measuring the five achievement emotions in Italian and mathematics and its invariance across minority and majority students. Analyses of variance indicated that minority students felt more intense anger, embarrassment, and boredom for Italian and anxiety and embarrassment for mathematics. Path analyses revealed that emotion understanding and emotion regulation were significantly related to achievement emotions. Findings are discussed for their theoretical and applied relevance in promoting well‐being at school among minority and majority students.     

身体的意义：生成论视域下的情绪理论

生成论的情绪学说从“意义建构”的视角看待情绪的动力作用, 主张情绪与认知相互交织, 与有机体适应环境的身体活动密切联系。情绪是身体的情绪, 身体是情绪体验中的身体。身体在情绪体验中扮演着构成性角色。根据这一观点, 情绪是一种积极的行动倾向, 是在理解环境意义基础上的具身行动。情绪并非发生于有机体头颅内, 而是产生于大脑、身体和环境的互动与耦合之中。由于认知与情绪在生成论的视域下统一在有机体意义建构的活动之中, 因而认知的4E属性也必然反映到情绪上, 使得情绪和情感也具有了具身、嵌入、延展和生成特征。情绪的生成理论为了解情绪, 进而理解意识的本质提供了一个新视角。     

Regret in Decision Making

Decision research has only recently started to take seriously the role of emotions in choices and decisions. Regret is the emotion that has received the most attention. In this article, we sample a number of the initial regret studies from psychology and economics, and trace some of the complexities and contradictions to which they led. We then sketch a new theory, decision justification theory (DJT), which synthesizes several apparently conflicting findings. DJT postulates two core components of decision–related regret, one associated with the (comparative) evaluation of the outcome, the other with the feeling of self–blame for having made a poor choice. We reinterpret several existing studies in DJT terms. We then report some new studies that directly tested (and support) DJT, and propose a number of research issues that follow from this new approach to regret.     

服务消费中多次情绪感染对消费者负面情绪的 动态影响机制

在深入剖析情绪感染心理机制的基础上,深入研究了在服务消费中多次情绪感染对消费者负面情绪的动态影响。作者采用实验法,使用真实情景录像作为刺激物,验证了在服务消费中,正向情绪感染和负向情绪感染都是真实存在的,并且服务人员的情绪、语言和行为都会对消费者负面情绪产生持续的动态影响,同时证实了情绪感染敏感度对情绪感染过程产生明显的调节作用。     

Classifying emotion: a developmental account

The aim of this paper is to propose a systematic classification of emotions which can also characterize their nature. The first challenge we address is the submission of clear criteria for a theory of emotions that determine which mental phenomena are emotions and which are not. We suggest that emotions as a subclass of mental states are determined by their functional roles. The second and main challenge is the presentation of a classification and theory of emotions that can account for all existing varieties. We argue that we must classify emotions according to four developmental stages: 1. pre-emotions as unfocussed expressive emotion states, 2. basic emotions, 3. primary cognitive emotions, and 4. secondary cognitive emotions. We suggest four types of basic emotions (fear, anger, joy and sadness) which are systematically differentiated into a diversity of more complex emotions during emotional development. The classification distinguishes between basic and non-basic emotions and our multi-factorial account considers cognitive, experiential, physiological and behavioral parameters as relevant for constituting an emotion. However, each emotion type is constituted by a typical pattern according to which some features may be more significant than others. Emotions differ strongly where these patterns of features are concerned, while their essential functional roles are the same. We argue that emotions form a unified ontological category that is coherent and can be well defined by their characteristic functional roles. Our account of emotions is supported by data from developmental psychology, neurobiology, evolutionary biology and sociology.     

The Developmental Functions of Emotions: An Analysis in Terms of Differential Emotions Theory

A substantial body of theoretical literature testifies to the evolutionary functions of emotions. Relatively little has been written about their developmental functions. This article discusses the developmental functions of emotions from the perspective of differential emotions theory (DET; Izard, 1977, 1991). According to DET, although all the emotions retain their adaptive and motivational functions across the lifespan, different sets of emotions may become relatively more prominent in the different stages of life as they serve stage-related developmental processes. In the first section, we present a brief overview of relevant aspects of the theory. In the second section, we discuss how emotions play a central role in helping the individual achieve developmental milestones and tasks during four major periods of life: Infancy, toddler through preschool years, middle to late childhood, and adolescence. The underlying thesis of this article is that emotions play a central role in stimulating social cognitive attainments at each stage of development.     

Study on emotion spaces with centrality measure

In this paper, we study existing models of emotion space using centrality, which is borrowed from network theory, to identify key emotions as the central nodes in a network, for the purposes of understanding the existing emotion spaces better in a new way. With several different definitions of centrality, key emotions are identified for four existing emotion space models. We also propose a method for integrating existing spaces to build a refined space with more emotion terms. Each model identified different key emotions. When we reduced emotion spaces such that they each contained 21 common emotions, the key emotions identified remained different, implying fundamental structural differences among existing emotion space models. These findings call for further experimental verification and the refinement of emotion models for future research to make it more useful in emotion research.     

情绪识别中的群内优势效应

情绪的跨文化识别的研究已经超越普遍性和差异性之争, 一致认为跨文化普遍性与差异性并存。新近研究表明, 关于情绪识别中存在一种群内优势效应, 即人们在判断与自己有相同文化背景人物的面部情绪时, 其准确性要高于判断与自己文化背景不同人物的面部情绪的准确性。情绪的方言理论可以解释群内优势效应。群内优势效应在研究方法上存在一定争议, 未来的研究应加强研究方法的完善, 进一步考察群内优势效应在个体人格特征或情绪维度上的差异以及多种识别线索的群内优势效应。     

A differentiated approach to the link between positive emotion,motivation, and eudaimonic well-being

Many studies have highlighted the role that positive emotions play in promoting eudaimonic well-being, yet often fail to differentiate between discrete positive emotions (e.g. gratitude, compassion, pride, and contentment). As such, potential functional differences among positive emotions in contributing to eudaimonic well-being may have been overlooked. The present study (N = 273) differentiated communion from agency motivation as well as other-focused from self-focused eudaimonic well-being. In line with a hypothesized model, pride contributed positively to self-focused eudaimonic well-being indirectly via agency motivation, and contentment was directly linked positively to self-focused eudaimonic well-being. Compassion contributed positively to other-focused eudaimonic well-being indirectly via communion motivation and gratitude was directly linked positively to other-focused eudaimonic well-being. While several other links were observed, hypothesized links were generally stronger. These findings highlight the potential utility of adopting approaches that differentiate among positive emotions in applied and theoretical work in the field of positive psychology.