The role of fairness perceptions and accountability attributions in predicting reactions to organizational events

Researchers have found that fairness perceptions relate to many different outcomes (e.g., J. A. Colquitt, D. E. Conlon, M. J. Wesson, C. Porter, & K. Y. Ng, 2001). However, they cannot predict when an employee will react against a specific individual or against the organization itself. To address this question, the authors integrated the fairness and blame-attributions literatures. They predicted that blame attributions would strengthen the relationship between fairness perceptions and reactions to specific organizational agents. They surveyed 48 employees who believed there were inaccuracies in their most recent performance appraisals. Employees reported perceptions of fairness and attributions of blame to both their supervisor and the organization and rated their commitment to both targets. Supervisors simultaneously rated each employee's citizenship behavior toward each target. For supervisor reactions and organizational citizenship behavior directed at the organization, blame and fairness perceptions interacted; unique positive reactions were elicited only when the supervisor was perceived as blameless and fair.     

Four Pedagogical Mistakes: A Mea Culpa

Abstract. The theological pedagogies which dominate degree‐granting schools originated in the courses of study and graduate programs of the teachers. These pedagogies foster a deep rift between theology as an academic or scholarly discipline (science?) and the situations and interests of students. Students are taught to imitate what scholars do: interpreting texts, making formal arguments, and writing essays. Accordingly, theology recedes from the present and future of students including future clergy, having little to do with their religious life or career. By defining theology as scholarship, academic pedagogy obscures its primary meaning, the critical and creative thinking of the situations of life and world under the perspective of the Gospel. If theology's primary meaning is scholarly knowledge and its preoccupation with text interpretation and doctrinal exposition, the result will be to ignore religion's actual practices, especially its idolatrous tendency to literalize its own language and absolutize its institutional mediations. A pedagogy that reflects theology's primary meaning will focus on contemplation, reflection, and thinking and thus order methods, texts, and doctrines to that.     

Commitment to legal claiming: influences of attributions,social guidance,and organizational tenure

This study investigates antecedents of individuals' commitment to the legal-claiming process. Individuals were surveyed as they entered a district office of the federal Equal Employment Opportunity Commission to file an employment discrimination claim. Respondents' attributions regarding who they blamed for their grievance, the social guidance received, their organizational tenure, and their commitment to legal claiming were assessed. Results showed that individuals who made strong external attributions had a higher commitment to legal claiming than did those who made weak external attributions. Social guidance and organizational tenure were significant moderators of the attribution-claiming relationship. Specifically, commitment to legal claiming was more strongly related to external attributions when social guidance was low and organizational tenure was high. Theoretical and practical implications are discussed.     

Mediating effect of cooperative norm in predicting organizational citizenship behaviors from procedural justice climate

Although the relationships between procedural justice climate and organizational citizenship behaviors have been examined in recent years, little research has explored the mechanism by which procedural justice climate shapes individual employee prosocial behaviors in the workplace. The purpose of this study was to examine the mediating role of a group-level cooperative norm on the relationships between the group-level procedural justice climate and individual-level organizational citizenship behaviors. The survey involved 45 work groups in four different industry fields in Taiwan, including manufacturing, technology, banking, and insurance, and each of the groups was composed of one supervisor and three subordinates. Cross-level analyses using hierarchical linear modeling (HLM) indicated that the cooperative norm fully mediated the relationship between procedural justice climate and individual helping behaviors. Procedural justice climate indirectly affects individual helping behaviors through their effects on the cooperative norm.     

Perceived organizational support and perceived external prestige: predicting organizational attachment for university faculty, staff, and administrators

The present article introduces a social-exchange model of organizational attachment incorporating both direct exchange and indirect exchange. Participants were 325 university employees. The present results indicated that perceived organizational support (POS) and perceived external prestige (PEP) both contribute to organizational attachment. Further, the results showed that the extent to which POS and PEP are related to organizational attachment is moderated by occupational proxies of cosmopolitan-local role orientation. POS was more strongly related to the affective commitment and withdrawal cognitions of staff and administrators than to those of faculty. PEP was more strongly related to affective commitment and withdrawal cognitions of university faculty than to those of university staff and administrators. The authors discussed the need to incorporate relational variables such as PEP into other social-exchange frameworks.     

Gender and the attributions of chief executive responsibility for successful or unsuccessful organizational outcomes

This study addresses the effects of gender upon the attributions of responsibility for success and failure by chief executives in an organizational setting. Prior laboratory studies verify that some sex-related differences exist, although their importance and causes have been subject to controversy. In general, gender seems to make a difference in two respects. Men tend to make stronger attributions to their own ability than women and men are less likely than women to attribute their own performance to luck. In short, women are more likely to derogate their own efforts than are men. In this study no major gender-related differences were found in the patterns of attribution of the causes given for success or failure. These results indicate that if a general model of gender-related attributional differences is to be developed, additional studies from natural settings are needed.     

Exploring organizational citizenship behaviour from an organizational perspective: The relationship between organizational learning and organizational citizenship behaviour

The present study explored the issue of organizational citizenship behaviour (OCB) as a context‐related phenomenon, from a multidimensional perspective. More specifically, it was hypothesized that organizational learning (structures and learning values) would be positively related to (a) OCB that benefited the organization as a whole (OCBO) and (b) OCB that immediately benefited particular individuals (OCBI). The hypotheses identified the school as the unit of analysis; so all variables were aggregates of individual responses to the organizational level of analysis. Justification for aggregation was provided by a within‐group similarity index (r_wg) and a within‐ and between‐entities analysis (WABA). Results from a sample of 31 schools confirmed the main hypotheses, and generally supported the notion that OCB could be treated as a context‐related phenomenon. These results should encourage researchers and practitioners to focus more attention on the organizational context and its characteristics as related to OCB.     

Causal attributions from adolescence through adulthood

Attributional reasoning for events varying on level of informational ambiguity and context (relationship, achievement) were examined from adolescence through older adulthood. Participants rated the degree to which a cause of an event was a function of the primary character, situation, or a combination of these; wrote essays assessing underlying reasons for attributions; and responded to ego level, attributional style, and intolerance for ambiguity questionnaires. Older age groups made more interactive (relativistic) attributional ratings than did younger age groups for ambiguous events. Compared to adult and middle-aged adults, older women demonstrated a drop in dialectical attributional reasoning as assessed by the essays. Ego level, tolerance for ambiguity, and verbal ability predicted more dialectical attributional reasoning above and beyond the effects of age.     

The effects of gender and leave of absence on attributions for high performance,perceived organizational commitment,and allocation of organizational rewards

The present study examined the effects of gender and type of leave of absence on attributions for high performance, perceptions of organizational commitment, and allocation of organizational rewards. Results of the study, utilizing a predominately white student sample with a mean age of 29 years, indicated that there were no negative effects in terms of perceived organizational commitment or allocation of organizational rewards associated with a leave of absence (medical or parental) of short duration (three months) when taken by a high performing male or female. Causal attributions for performance and perceived level of organizational commitment were, however, related to recommendations of reward allocations. Implications of findings and future research are presented.An earlier version of this paper was presented at the annual meeting of the Southern Management Association, Atlanta, GA, November 1993. We would like to thank Gregory H. Dobbins, Mark L. Poteet and two anonymous reviewers for their insightful comments.     

Managing organizational commitment: Insights from longitudinal research

This article summarizes what is known about the active management of affective organizational commitment (AOC) through a review of 58 studies employing longitudinal research designs. The review yields six broad categories of antecedents that have empirically demonstrated effects on AOC: socialization practices, organizational changes, human resource practices, interpersonal relations, employee–organizational relations, and a residual “other” category. Insights from the review include (a) that perceptions of personal attachment to the organization are among the most substantiated (but tenuous) strategies for enhancing AOC, (b) that theorizing and research efforts have focused almost exclusively on achieving high levels of AOC, and (c) organizations have been reticent to address situations when AOC is low. Implications and recommendations for the theoretical, research and practical advancement of AOC are offered.     

Parents' attributions for achieving compliance from attention-deficit-disordered children

Ninety-one parents provided reasons for the compliance and noncompliance of either their attention-deficit-disordered, hyperactive (ADDH) or non-ADDH child in six different situations. These attributions were rated on Weiner's (1979) dimensions of locus, stability, and controllability. While parents used the same categories to explain the reasons for their children's complaince behavior, they used different dimensional ratings for these explanations. Mothers rated attributions for noncompliance as more external than did fathers. Mothers of ADDH children viewed the causes of their children's behavior to be more unstable than did mothers of control children. Also, ADDH parents had lower expectations of achieving future compliance from their child than did non- ADDH parents. Results were discussed in terms of parental experiences, the need to consider an idiosyncratic approach to attributional meaning, and treatment implications.     

Nuestra culpa: collective guilt and shame as predictors of reparation for historical wrongdoing

Three studies examined the hypothesis that collective guilt and shame have different consequences for reparation. In 2 longitudinal studies, the ingroup was nonindigenous Chileans (Study 1: N = 124/120, lag = 8 weeks; Study 2: N = 247/137, lag = 6 months), and the outgroup was Chile's largest indigenous group, the Mapuche. In both studies, it was found that collective guilt predicted reparation attitudes longitudinally. Collective shame had only cross-sectional associations with reparation and no direct longitudinal effects. In Study 2, collective shame moderated the longitudinal effects of collective guilt such that the effects of guilt were stronger for low-shame respondents. In Study 3 (N = 193 nonindigenous Chileans), the cross-sectional relationships among guilt, shame, and reparation attitudes were replicated. The relationship between shame and reparation attitudes was mediated by a desire to improve the ingroup's reputation.     

Lying words: predicting deception from linguistic styles

Telling lies often requires creating a story about an experience or attitude that does not exist. As a result, false stories may be qualitatively different from true stories. The current project investigated the features of linguistic style that distinguish between true and false stories. In an analysis of five independent samples, a computer-based text analysis program correctly classified liars and truth-tellers at a rate of 67% when the topic was constant and a rate of 61% overall. Compared to truth-tellers, liars showed lower cognitive complexity, used fewer self-references and other-references, and used more negative emotion words.     

The interaction between values and organizational identification in predicting suggestion‐making at work

The present study proposed and found that personal values and organizational identification interact in predicting making suggestions for organizational improvements at work. One hundred and forty‐eight employees of children's day‐care centres rated their values, their identification with the organization and their suggestion‐making behaviour. Their behaviour was also rated by their supervisors. As expected, the value dimension of openness to change vs. conservation predicted suggestion‐making more strongly amongst individuals highly identified with the organization than amongst individuals weakly identified with the organization. This was found using self‐ratings of behaviour as well as supervisor's rating of behaviour. The study points to the importance of values and identification in understanding suggestion‐making and innovative behaviour at work, and it opens new avenues for examining this interaction in predicting other kinds of organizational behaviours.     

Trait attributions and defense against insult from a dissimilar other

It was hypothesized that subjects would prefer to blame a character assault on negative ability characteristics of a dissimilar attacker as opposed to negative motivational characteristics in order to escape responsibility for the attack. It was reasoned that because we generally think of ourselves as having less potential influence over the abilities as opposed to the motivations of another person, it might be possible to diminish one's responsibility for another's behavior by attributing that behavior to that person's ability characteristics. Subjects in this experiment responded either to an insulting or noninsulting stimulus person who was either similar or dissimilar by selecting from a list of both motivational and ability bipolar trait dimensions, those dimensions they would most prefer to use in rating the stimulus person. As predicted, subjects responding to an insulting and dissimilar stimulus person showed a significantly greater preference for ability trait dimensions than subjects in the other conditions combined and also disliked the stimulus person more. The significance of these results for defensive attribution processes and phenomena such as racism and sexism are discussed.     

Determinants of emotion attributions: A unifying view

Two cognitive approaches, introduced by Schachter and Singer (1962) and by Valins (1966), have dominated the experimental study of emotion attributions. However, subsequent results using these approaches have not appeared to be very consistent, and this view is not consistent with more physiologically oriented theory. Research significant in the development of theory from these approaches was examined. Inconsistent findings using the Schachter and Singer paradigm were attributed to the difficulty of producting completely ambiguous physiological cues. The existence of active search in determining the cause of arousal was established and found central to production of Valins's false feedback effect. Postulated mediation by self-persuasion was found to provide the best fit to the existing data. The generality of these studies was described in terms of a more comprehensive theory based on the finding that the relative ambiguity of situational and physiological cues seems to provide the fundamental control over the emotion attribution process. This synthesis eliminates the deficiencies in previous hypotheses by more completely encompassing potential cue combinations.     

Asymmetric attributions for compliance: Reward vs punishment

It was proposed that people attribute an individual's behavior more to internal factors when that individual's actions are influenced by reward than when those actions are influenced by punishment. Previous research has failed to control for the power of reward versus punishment which, in effect, creates a confounding of behavioral base rates (consensus) with the reward-punishment manipulation. The current research created reward and punishment contingencies that were equal in their base rates for producing a compliant response. In Experiment 1, subjects (n = 63) who produced the base-rate data also made attributions regarding a compliant target person. The results supported the reward-punishment attributional asymmetry hypothesis in that the target person was held more responsible for his actions in the reward than in the punishment conditions. A second experiment (n = 72) provided some attributors with information regarding base rates for compliance and measured perceived base rates for compliance. Knowledge of the base rates for compliance eliminated the reward-punishment attributional asymmetry phenomenon. Subjects not provided with such knowledge erroneously assumed different base rates for reward and punishment and maintained the perception of reward-punishment attributional asymmetry. Using subjects' estimates of base rate for compliance as a covariate eliminated the attributional asymmetry effect. It is suggested that erroneous base-rate assumptions mediate the attributional asymmetry phenomenon.     

Unilateral concessions from the other party: concession behavior, attributions, and negotiation judgments

This article examines the effects of the other party's concession behavior on a negotiator's satisfaction and judgments. The timing of the concessions (immediate, gradual, delayed) and the justifications provided by the other party (negotiator skill vs. external constraints) were manipulated using a scenario method (Study 1) and a role-playing experiment (Study 2). Study 1 showed that concession timing influenced valuation of the object and satisfaction with the partner and the outcome. Justifications about why the concession was made interacted with concession timing to influence participants' attributions. Participants' attributions for why the concession was actually made, in turn, had a main effect on satisfaction and judgments of the negotiation. Study 2 replicated some, but not all, of these findings.