工作倦怠和工作投入的整合

工作投入是近期组织心理学家引入的一个新概念,这是一种重视员工职业发展的积极心理学视角的工作追求,它与传统职业健康心理学工作倦怠的整合研究,越来越引起人们的关注。积极心理学研究取向推动了整合研究的实施;能量和认同量表为整合研究提供了测量工具;员工健康的积极和消极双过程模型是整合研究的主要模型;整合研究具有重要的理论和实践价值,更有利于提高员工的身心健康。今后的整合研究应当在研究方法上增加访谈研究、个案研究和追踪研究;在研究内容上多研究积极心理因素;在研究范围上加强跨文化的比较研究;在整合途径上进一步对现有的整合模型进行改进和创新。     

工作投入研究的现状

工作投入指的是一种与工作相关的积极、完满的情绪与认知状态,具有持久性和弥散性的特点。工作投入对个体的工作绩效和某些工作态度及行为变量,以及顾客满意度、生产力、利润率和单位总体绩效等组织结果变量均具有一定的影响。工作投入的影响因素包括个体特征因素、与工作相关的因素以及与家庭相关的因素等3个方面。文章在对工作投入的相关研究进行全面述评的基础上,指出未来的研究有必要进一步加强对工作投入的干预机制等五方面问题的探讨     

服务型领导对员工工作结果的影响： 亲社会动机的中介效应和互动公平的调节效应

通过对201名员工及其领导的配对问卷调查,探讨服务型领导对员工工作结果的作用机制。研究发现：（1）服务型领导与下属的工作满意度、帮助行为正相关;（2）亲社会动机在服务型领导与工作满意度及帮助行为关系中起部分中介作用;（3）互动公平调节了服务型领导与亲社会动机之间的关系,即互动公平越高,服务型领导与亲社会动机之间的关系就越强;（4）互动公平调节了亲社会动机对服务型领导-帮助行为和工作满意度的中介作用。     

专念对工作重塑的影响：工作投入的中介作用

基于工作要求-资源理论,检验工作投入在专念与工作重塑之间的中介作用。以238名医务人员为研究对象,开展两阶段的追踪问卷调查。专念对工作重塑有积极的直接预测作用。另外,在横断数据中,工作投入在专念与工作重塑之间的中介作用显著。在纵向数据中,专念(T1)能正向预测工作投入(T2),进而影响工作重塑(T2),中介效应显著。专念(T1)能正向预测工作投入(T1),但工作投入(T1)不能显著正向预测两个月后的工作重塑(T2)。在一定的时间范围内,专念可以通过激发工作投入,进而促进工作重塑行为。     

Work engagement and burnout: testing the robustness of the Job Demands-Resources model

This study focuses on work engagement and its negative antipode, burnout, as well as their antecedents and consequences. According to the Job Demands-Resources (JD-R) model, two different processes have to be distinguished: a motivational process that links job resources with turnover intention through work engagement, and an energetic process that links job demands and health complaints via the mediating role of burnout. The robustness of the JD-R model was tested in a heterogeneous occupational sample (N = 846). Structural equation modeling analyses yielded a slightly modified model with only exhaustion being indicative of burnout and vigor, dedication along with absorption being indicative of engagement. The results provide evidence for the dipartite structure of the JD-R model. Multi-group analyses revealed the model to be invariant across age and gender. Although strengths of path coefficients and factor loadings differed among white- and blue-collar workers, the basic structure of the model was also confirmed among these subgroups. Therefore, the findings underscore the robustness of the JD-R model.     

科研技术人员核心自我评价与工作倦怠、工作投入的结构方程分析

目的：探讨在中国文化背景下公司内技术部门人员核心自我评价是否包括集体自尊的维度及其与工作投入、工作倦怠的关系。方法：在人力资源部门人员的指导下,301名公司技术部门人员填写了工作倦怠量表（MBI—GS）、工作投入量表（UWES）、经典核心自我评价4个分量表、集体自尊量表以及核心自我评价集成量表（CSES）,并以密封信封方式提交。结果：（1）集体自尊对核心自我评价的载荷为0．68,是核心自我评价的重要因素。（2）加入集体自尊维度的核心自我评价对工作投入和工作倦怠路径系数分别达到了0．79和-0．54。（3）采用集成核心自我评价量表测量也支持了这一结果,对工作投入和工作倦怠各维度的回归系数均达到了显著水平。结论：集体自尊是中国文化背景下技术部人员的核心自我评价重要成分,且加入集体自尊维度的核心自我评价对工作投入和工作倦怠均有较好的预测作用。     

悖论型领导对员工工作投入的影响：有调节的中介模型

通过构建有调节的中介模型,本研究揭示了悖论型领导“如何”影响员工工作投入以及影响“何时”更弱或更强。在3个时点收集了320份员工数据,结果表明：（1）悖论型领导正向影响员工的工作投入;（2）心理授权部分中介了悖论型领导对工作投入的影响;（3）工作复杂性调节了悖论型领导对员工心理授权的影响;（4）工作复杂性调节了心理授权在悖论型领导与工作投入之间的中介作用。以上结论能为管理者促进员工的工作投入提供指导。     

Job crafting for lean engagement: The interplay of day and job-level characteristics

The quality of working life under the production system known as lean manufacturing (LM) is a heavily debated topic. Little is known about the engagement level of employees under this system. Our study is concerned with how employees in this context craft their jobs to enhance their own engagement, and we specifically consider how daily skill utilization triggers this process. Using a cross-level perspective, we further consider whether job-level characteristics relevant to the lean context, namely task interdependence and boundary control, restrict or facilitate the effects of daily skill utilization. A daily diary study was conducted over 4 working days with 64 employees in a large company utilizing LM. The results of multilevel structural equation modelling demonstrated that on a given day, skill utilization was associated with seeking resources, and this relationship was stronger when employees had high boundary control and low task interdependence in their general job roles. Results further demonstrated that employees experienced higher work engagement on days when they sought resources and challenges. Our findings illustrate the motivational potential of job crafting under LM and how crafting activities can be facilitated by the design of jobs and allocation of daily tasks.     

Resources Matter: Combined Influence of Job Demands and Job Control on Creative Process Engagement

Considerable research has been conducted on employee creativity, but it has generally focused on creative outcomes and rarely paid attention to employees’ engagement in creative processes, that is, creative process engagement. Further, job characteristics as antecedents are little understood. Drawing on the job demands-resources model and the conservation of resources theory, this study examines the relationship between challenge-hindrance demands and creative process engagement at different levels of job control. In total, 572 questionnaires from China were used to test our proposed model through hierarchical regression analysis. The results show that when job control is high, the effect of challenge demands on creative process engagement is U-shaped, while that of hindrance demands is negative. When job control is low, both challenge and hindrance demands are not related to creative process engagement.     

人际冲突与安全工作行为：愤怒和报复动机的多重中介效应

为探讨人际冲突和安全工作行为之间的关系,以及愤怒和报复动机的多重中介作用,采用时间滞后的数据搜集方法,通过上级-下属配对的方式对229名公交司机及其主管进行调查。结果表明：人际冲突能够对安全工作行为产生显著的负向影响,人际冲突可以通过激发愤怒情绪来减少安全工作行为,也能够通过刺激报复动机对安全工作行为产生消极影响,愤怒和报复动机在人际冲突与安全工作行为之间发挥着多重中介效应。     

亲社会自主动机对青少年幸福感及亲社会行为的影响:基本心理需要满足的中介作用

本研究探讨了亲社会自主动机对青少年幸福感和亲社会行为的影响,并检验了基本心理需要满足的中介作用。研究1以293名青少年为研究对象,通过问卷法考察了亲社会自主动机、基本心理需要满足、幸福感和亲社会行为的关系;研究2以205名青少年为研究对象,通过实验法操纵亲社会自主动机（vs.受控动机）,并考察其对基本心理需要满足、幸福感和亲社会行为的影响。研究结果表明,亲社会自主动机显著正向预测青少年的幸福感和亲社会行为,并且基本心理需要满足在亲社会自主动机对幸福感和亲社会行为的预测中都起到了中介作用;相反,亲社会受控动机则不利于青少年基本心理需要的满足,进而不能有效地提升其幸福感和亲社会行为。     

教师自主支持与学生学业成就关系的元分析:心理需要满足、动机及投入的中介作用

在教育实践中,教师作为教学活动的主要引导者,他们的教学风格对学生的学业成就具有重要影响。根据自我决定理论,自主支持型教师能够满足学生的基本心理需要,促进学习动机内化,进而提高学业投入及学业成就。本研究通过对37篇教师自主支持与学生学业成就的实证研究(53个独立样本,18278名学生)进行元分析,结果发现:(1)教师自主支持显著正向预测需要满足、动机、投入及学业成就;同时自主支持对需要满足、动机及投入的效应量高于对学业成就的效应量;(2)学生的需要满足及动机在教师自主支持对学业成就影响中起中介作用,但学业投入的中介作用不显著;(3)教师自主支持对学业成就的影响在不同年龄、经济与文化背景下没有显著差异。综上,在未来的教育活动中,教师应给予学生更多的自主支持,以满足学生基本心理需要,激发学生的学习动机,促进学业投入,提升学业成就。     

The Role of Parenting in Relational Aggression and Prosocial Behavior among Emerging Adults

This study investigated the role of remembered parenting styles and parental psychological control in the prediction of relational aggression and prosocial behavior in a college student sample (N = 323). Participants’ retrospective ratings of how they were parented were related to relational aggression and prosocial behavior; however, somewhat different relationships emerged for African American and White participants. Permissive parenting, authoritative parenting, and parental psychological control predicted relational aggression. Participant race and all 3 parenting styles (authoritarian, authoritative, and permissive) predicted prosocial behavior. Participant race moderated the relationship between psychological control and prosocial behavior. Specifically, parental psychological control was inversely related to prosocial behavior for African American, but not White, participants.     

工作重塑：获得意义性工作与个人成长的新途径

工作重塑是组织行为学中新近出现的一个热点话题,是指员工通过自己对工作进行重新建构来形塑自己的工作认同以及工作角色,其核心目的就是员工对他们的工作进行再设计以获得较高的工作意义感、工作投入以及工作满意度等,进而快乐地工作。在系统梳理有关工作重塑的理论与实证研究文献的基础上,从工作重塑概念的解读、工作重塑的方式与方法、工作重塑的预测因素、工作重塑对个体与组织的影响以及工作重塑的培养策略等方面进行了综述,以便人们更深入地体会其丰富的理论内涵和实践价值;最后,该文指出未来工作重塑的研究应继续注重理论建构的丰富与完善、关注工作重塑的个体与群体差异性以及深化工作重塑与组织之间的关系研究。     

Enjoyment of Work and Driven to Work as Motivations of Job Crafting: Evidence from Japan and China

This research contributes to our understanding of job crafting by investigating the role of “enjoyment of work” and “driven to work” as job-crafting motivations. A total of 154 supervisor–employee dyads were surveyed. Enjoyment of work and driven to work were supported as motivators of job crafting. An interaction effect was observed, with low driven to work weakening the relationship between enjoyment of work and job crafting. Job crafting mediated the relationship between the two motivators and job performance. We add to researchers’ understanding of motivations for job crafting while making the first attempt to explore the job-crafting phenomenon in East Asia.     

工作投入的概念、测量、前因与后效

工作投入是个体在工作中的一种积极的、完满的融入状态, 它是连接个体特质、工作因素和工作绩效的完美纽带, 是组织创造竞争优势的重要途径。通过梳理工作投入概念的起源和发展, 并将其与工作卷入、心流、专念等相似概念进行了比较, 提出了工作投入的整合概念, 即个体面对工作时产生的一种同时包含积极的情绪体验、谨敏的认知和高度激发的体能状态在内的、持久的心理行为状态。介绍了UWES量表、SMVM量表等主要的工作投入量表以及相应关于工作投入因素结构的不同理论观点, 并根据近年来的实证研究对工作投入的前因和后效变量进行了梳理和表格化呈现, 由此进一步对未来的研究方向提出了三点思考。     

无意识工作激励:定义、模型及展望

无意识工作激励是指由外部环境自动诱导出个体努力行为的过程,并且这种自动诱导的过程无法被个体所内省。目前已经被发现的无意识工作激励过程包括自动化评价,无意识行为模仿,态度、特质和刻板印象的激活,以及无意识目标激活等。从内在机制来看,镜像神经元理论可解释无意识行为模仿,无意识行为选择模型可用来解释无意识目标激励。未来应侧重研究无意识工作激励与有意识工作激励的关系,发展新的研究方法,并更深入地探索无意识工作激励的内在机制。     

Job burnout: new directions in research and intervention

Job burnout is a prolonged response to chronic emotional and interpersonal stressors on the job and is defined here by the three dimensions of exhaustion, cynicism, and sense of inefficacy. Its presence as a social problem in many human services professions was the impetus for the research that is now taking place in many countries. That research has established the complexity of the problem and has examined the individual stress experience within a larger social and organizational context of people's response to their work. The framework, which focuses attention on the interpersonal dynamics between the worker and other people in the workplace, has yielded new insights into the sources of stress, but effective interventions have yet to be developed and evaluated.     

组织支持感对工作投入与工作家庭冲突关系的调节作用

在国内外研究的基础上,以207名企业员工为被试,运用问卷调查法和分层回归分析统计方法,考察了工作投入与工作家庭冲突的关系,并考察了组织支持感在工作投入与工作家庭冲突之间的调节作用。结果表明：工作投入对时间冲突和行为冲突都具有显著的负向预测作用。组织支持感在工作投入与行为冲突的关系中起调节作用。