Upsetting Behavior: Reactions to Personal and Bystander Sexual Harassment Experiences

The current research was designed to examine objective and contextual factors related to the appraisal of potentially sexually harassing situations. Working female participants (n = 208) from a mid-sized southwestern university completed a workplace experiences survey in small groups. The majority of participants were Hispanic/Latina (77.9%). We predicted that characteristics of personal harassment experiences (e.g., number of distinct types of behaviors experienced, frequency, duration) and bystander harassment experiences would contribute independently to how upset women were by their own sexual harassment experiences. Results indicated that characteristics of personal harassment experiences and bystander experiences did predict how upset women were by their own gender harassment and by unwanted sexual attention experiences. Results are discussed in terms of the importance of considering multiple types of workplace stressors (e.g., personal and bystander sexual harassment experiences) and their relation to the appraisal process.     

Contrast and Rater-Perspective Effects on Judgments of Sexual Harassment Severity: What He Thinks She Thinks,and Vice Versa

We looked at whether ratings biases can influence judgments people make about sexually harassing behaviors. Online participants (N = 176) read and rated the severity of complaint scenarios describing different incidents of alleged harassment. We manipulated: (1) contrast effects, by having people judge other, independent scenarios before judging a target scenario, and (2) rater-perspective effects, by having people judge from both a self- and then an opposite-gender perspective. For the former, we hypothesized that if judgments about harassment are qualitatively similar to judgments made in other areas (e.g., performance appraisal), they too should show contrast effects. For the latter, we hypothesized people would use stereotypes about the other gender, thereby overestimating the true (i.e., self-perspective driven) gender difference. Results supported both hypotheses, suggesting that decision makers should be aware of the possible influence of biases when judging whether behaviors constitute harassment.     

IN HARM'S WAY: FACTORS RELATED TO PSYCHOLOGICAL DISTRESS FOLLOWING SEXUAL HARASSMENT

The negative consequences for victims of sexual harassment are well documented. However, one area unexamined is the process that leads to harm. Researchers have proposed three influences (i.e., objective or stimulus factors, individual factors, and contextual factors) on the psychological, health-related, and organizational outcomes of sexual harassment. This article examines the relative contribution of these influences on psychological distress following sexual harassment. Two studies were conducted. First, we examined approximately 1,200 women in a financial industry class-action lawsuit. A series of hierarchical regressions and subsequent dominance analysis revealed that the severity of the experiences and attributions made about them were the most important influences on symptoms of psychological distress. Study 2 examined 85 female plaintiffs in sexual harassment litigation. Dominance analysis again showed that the magnitude of their experiences had the strongest relationship with distress. Implications of these findings are discussed.     

Interpretations of sexual harassment: An attributional analysis

Two studies were conducted to examine an attributional model of judgments of sexual harassment. The key assumption of the model is that judgments of sexual harassment involve the attribution of negative intentions (e.g., hostility or callousness) to an actor with regard to a sexual behavior. The two studies effectively demonstrated that many factors known to influence the attribution of intentionality play an important role in judgments of sexual harassment. The findings are discussed with regard to understanding how people differ in their judgments of sexual harassment.The studies described in this article were reported in a presentation at the 1986 meeting of the Midwestern Psychological Association in Chicago.     

When the customer is wrong: A review of research on aggression and sexual harassment in service encounters

Early theory and research on workplace aggression and sexual harassment generally focused on workers as both the source and the target of these behaviors. More recently, however, there has been a recognition that such behaviors are also exhibited by customers. This paper reviews research on customer aggression and sexual harassment in service contexts along the following lines: 1) Antecedents of customer misbehavior as reflected in organizational perceptions (e.g., denial of customer misbehavior, structure of service roles), customer motives (e.g., low level of perceived risk) and role-related risk factors (e.g., dependence on customer, working outside the organization, climate of informality); 2) The effect of customer aggression and sexual harassment on service provider well-being, work-related attitudes and behavior; 3) Coping strategies used by service providers in response to customer aggression and sexual harassment (i.e., problem-solving, escape-avoidance, support-seeking); and 4) A comparison between the main characteristics of aggression and sexual harassment by customers and by insiders.     

Self-Labeling Sexual Harassment

This study was designed to examine personal, stimulus, and organizational factors that predict the self-labeling of sexual harassment. Hypotheses were developed based on the social cognitive schema framework, which suggests that the activation of a victim's schema of sexual harassment influences self-labeling incidents as sexual harassment. Results of a secondary analysis of the 1995 Department of Defense Gender Issues dataset generally supported the hypotheses in that self-labeling is a multi-faceted process. Several findings were in the opposite direction from that predicted (e.g., perceptions that the military was implementing sexual harassment policies were negatively associated with self-labeling). Alternative explanations for the complexity of the self-labeling process were also examined. Portions of this article were presented as a poster at the 2000 Association for Women in Psychology conference in Salt Lake City, Utah. Authorship is listed alphabetically, both authors contributed equally to this study.     

The effects of sexual harassment on turnover in the military: time-dependent modeling

Sexual harassment has consistently negative consequences for working women, including changes in job attitudes (e.g., lower satisfaction) and behaviors (e.g., increased work withdrawal). Cross-sectional evidence suggests that harassment influences turnover intentions. However, few studies have used actual turnover; rather, they rely on proxies. With a sample of 11,521 military servicewomen with turnover data spanning approximately 4 years, the authors used the appropriate method for longitudinal turnover data--Cox's regression--to investigate the impact of harassment on actual turnover. Experiences of harassment led to increased turnover, even after controlling for job satisfaction, organizational commitment, and marital status. Among officers, harassment also affected turnover over and above rank. Given turnover's relevance to organizational bottom lines, these findings have important implications not only for individual women but also for organizations.     

Similarity relations among synesthetic stimuli and their attributes

Four experiments examined the similarity relations that exist among bimodal attributes that correspond synesthetically (e.g., white color and high pitch) and among stimuli formed by combining these attributes either congruently (e.g., white/high, black/low) or incongruently (e.g., white/low, black/high). Previous research suggests two hypotheses: (a) Synesthetic stimuli are compared as wholes on the basis of their overall similarity, and (b) nonidentical congruent stimuli are more dissimilar than nonidentical incongruent stimuli. In these four experiments, similarity among either individual attributes (Experiments 1 and 4) or bimodal stimuli (Experiments 2 and 3) was measured by either ratings or response latencies; similarity judgments were scaled with an individual differences scaling procedure (SINDSCAL). Stimulus comparisons were fit well by a Euclidean but not a city-block metric, supporting the overall similarity hypothesis. However, there was little evidence that subjects perceived congruity/incongruity among stimulus wholes, even though subjects were sensitive to correspondence/noncorrespondence among attributes. These results were replicated in four additional experiments using larger stimulus sets. A two-process account is proposed in which stimulus formation (intersensory processing) occurs independently of the abstraction of cross-sensory meaning (figurative processing).     

Research on Sexual Harassment: Lingering issues and Future Directions

This special issue makes some important theoretical strides and presents some provocative empirical advances. A recurring issue from the beginning of social science research on sexual harassment has been the nature of gender differences in the interpretation of social-sexual behavior at work or in academic settings. For example, in an often-cited survey of Los Angeles working adults, Gutek, Nakamura, Gahart, Handschumacher, and Russell (1980) reported that 65.5% of women thought that nonverbal social-sexual behavior at work (e.g., leering, making gestures, and brushing against constituted sexual harassment, but only 35% of men thought so. However, even in this survey, which was conducted during a time when public awareness of sexual harassment as a social problem was much lower than today, the majority of both men and women (81% and 88%, respectively) agreed that more severe behavior (e.g., sexual activity that is expected as a condition of employment) constitutes sexual harassment. After reviewing the research amassed over the 15 years since this groundbreaking effort, Gutek (this issue) now argues that the subjectivity of sexual harassment has been overemphasized. Across many studies, men and women evidence more agreement than disagreement about what is and what is not sexual harassment. Generally, characteristics of the behavior and situation are more important than rater characteristics in terms of their influence on perceptions or definitions of sexual harassment.     

Appraisal, coping, health status, and psychological symptoms

In this study we examined the relation between personality factors (mastery and interpersonal trust), primary appraisal (the stakes a person has in a stressful encounter), secondary appraisal (options for coping), eight forms of problem- and emotion-focused coping, and somatic health status and psychological symptoms in a sample of 150 community-residing adults. Appraisal and coping processes should be characterized by a moderate degree of stability across stressful encounters for them to have an effect on somatic health status and psychological symptoms. These processes were assessed in five different stressful situations that subjects experienced in their day-to-day lives. Certain processes (e.g., secondary appraisal) were highly variable, whereas others (e.g., emotion-focused forms of coping) were moderately stable. We entered mastery and interpersonal trust, and primary appraisal and coping variables (aggregated over five occasions), into regression analyses of somatic health status and psychological symptoms. The variables did not explain a significant amount of the variance in somatic health status, but they did explain a significant amount of the variance in psychological symptoms. The pattern of relations indicated that certain variables were positively associated and others negatively associated with symptoms.     

The power of the majority: Social conformity in sexual harassment punishment selection

In his famous social conformity experiments in the 1950's, Asch found 75% of participants conformed to confederates’ incorrect answers at least once, with an overall conformity rate of 32%, revealing that humans are highly likely to conform to group behavior even when that behavior is clearly wrong. The purpose of this study was to determine if the social conformity effect generalized to scenarios involving sexual harassment punishment selections in the workplace. Participants read various workplace sexual harassment scenarios and then witnessed four confederates chose one of three types of punishments (verbal warning, 1-week suspension, or termination). The confederates stated aloud punishments that were either appropriate (i.e., similar to normative data) or inappropriate (i.e., deviating either too harshly or leniently to normative data). Participants then provided their punishments selection aloud, and confidentially rated their decision confidence. We found an overall conformity rate of 46%, as 82.67% conformed at least once to harsh or lenient punishment selections. Participants who conformed to incorrect punishment selections exhibited lower levels of decision confidence, indicating that conformity may have been due more to social normative influence. The current results imply the social responses of others (i.e., coworkers, supervisors, or HR) can impact responses to sexual harassment. The results imply that social influence may be a significant contributing factor in mislabeling, misreporting, or inappropriately punishing sexual harassment in some organizations.     

Increased spatial salience in the social Simon task: A response-coding account of spatial compatibility effects

A spatial compatibility effect (SCE) is typically observed in forced two-choice tasks in which a spatially defined response (e.g., pressing a left vs. a right key) has to be executed to a nonspatial feature of a stimulus (e.g., discriminating red from green) that is additionally connoted by a spatial feature (e.g., the stimulus points to the left or the right). Responses are faster and more accurate when the response side and the spatial stimulus feature are compatible than when they are incompatible. Previous research has demonstrated that SCEs are diminished when stimuli from only one response category are responded to in individual go/no-go tasks, whereas SCEs reemerge when two participants work jointly on two complementary, individual go/no-go tasks in a joint go/no-go task setting. This social Simon effect has been considered evidence for shared task representations. We show that SCEs emerge in individual go/no-go tasks when the spatial dimension is made more salient, whereas SCEs are eliminated in joint go/no-go tasks when the spatial dimension is made less salient. These findings are consistent with an account of social Simon effects in terms of spatial response coding, whereas they are inconsistent with an account of shared task representations. The relevance of social factors for spatial response coding is discussed.     

Negative priming and sequence learning

Three experiments used a novel sequence learning task, in which participants responded to changes in location of one visual stimulus whilst ignoring another. Experiment 1 demonstrated negative priming effects in this task, in that responses to individual sequence elements were disrupted when the attended stimulus (e.g., red asterisk) appeared at the location taken by the unattended stimulus (e.g., blue asterisk) on the immediately preceding trial. Experiments 2 and 3 found that negative priming effects extended beyond sensitivity to individual items, suggesting that people may be able to learn about sequential features of ignored events as well as about single events in isolation. The results are discussed in relation to current theories of negative priming.     

A Certain Je Ne Sais Quoi

People's evaluations of stimuli may change when they verbally attempt to communicate the reasons underlying their judgments. The reported experiments demonstrate the interactive influence of expertise, verbalizability (i.e., the ease with which stimulus features can be linguistically encoded), and appraisal mode in the verbalization bias phenomenon. In Experiment 1, art novices and experts rated their liking of artworks with compositional features that were easy (e.g., figurative–naturalistic) or difficult (e.g., abstract) to verbalize. When asked to verbalize the reasons underlying their judgments, novices assigned lower ratings to abstract but not figurative works. Experts, in contrast, were not influenced by the verbalization manipulation. Experiment 2 explored the possibility that verbalization bias is attributable to a componential appraisal mode that verbalization induces, rather than the specific reasons that people articulate. We found that verbalizing reasons for liking or disliking one abstract work influenced art novices' judgments of a second work for which they did not attempt to verbalize reasons. Moreover, those who merely attempted to verbalize their perceptual experiences also exhibited this contamination effect. The results of both studies suggest that verbalizing the attributes of complex stimuli can significantly alter the way we evaluate these stimuli.     

Suffering in Silence: Procedural Justice Versus Gender Socialization issues in University Sexual Harassment Grievence Procedures

Although some studies suggest that sexual harassment is a prevalent problem in academia, it is accompanied by consistently low reporting rates. An examination of the relative explanatory power of procedural justice (Lind & Tyler, 1988) and gender socialization (Riger, 1991) to account for this situation was conducted. Demographic, situational, and attitudinal variables representing various obstacles to filing formal grievances were assessed in two groups: reporters and nonreporters of sexual harassment. Results indicate that procedural justice (e.g., skepticism regarding the response efficacy of filing a complaint) was more related to nonreported sexual harassment than was gender socialization (e.g., a caring vs. a justice perspective). Results are discussed in terms of their implications for a broader theoretical framework and for the ways in which formal agencies that are mandated to protect university members from sexual harassment could refine their grievance procedures.     

Structural equation models of sexual harassment: longitudinal explorations and cross-sectional generalizations

Sexual harassment and its corresponding outcomes develop and change over time, yet research on this issue has been limited primarily to cross-sectional data. In this article, longitudinal models of harassment were proposed and empirically evaluated via structural equations modeling using data from 217 women who responded to a computerized questionnaire in 1994 and again in 1996. Results indicate that sexual harassment influences both proximal and distal work-related variables (e.g., job satisfaction, work withdrawal, job withdrawal) and psychological outcomes (e.g., life satisfaction, psychological well-being, distress). In addition, a replication of the L. F. Fitzgerald, F. Drasgow, C.L. Hulin, M.J. Gelfand, and V.J. Magley (1997) model of harassment was supported. This research was an initial attempt to develop integrated models of the dynamic effects of sexual harassment over time.     

Are the sources of interest the same for everyone? Using multilevel mixture models to explore individual differences in appraisal structures

How does personality influence the relationship between appraisals and emotions? Recent research suggests individual differences in appraisal structures: people may differ in an emotion's appraisal pattern. We explored individual differences in interest's appraisal structure, assessed as the within-person covariance of appraisals with interest. People viewed images of abstract visual art and provided ratings of interest and of interest's appraisals (novelty–complexity and coping potential) for each picture. A multilevel mixture model found two between-person classes that reflected distinct within-person appraisal styles. For people in the larger class (68%), the novelty–complexity appraisal had a stronger effect on interest; for people in the smaller class (32%), the coping potential appraisal had a stronger effect. People in the larger class were significantly higher in appetitive traits related to novelty seeking (e.g., sensation seeking, openness to experience, and trait curiosity), suggesting that the appraisal classes have substantive meaning. We conclude by discussing the value of within-person mixture models for the study of personality and appraisal.     

The influence of individual characteristics and severity of harassing behavior on reactions to sexual harassment

Differences in reactions to 18 scenarios depicting potentially sexually harassing situations were studied as a function of harassment severity and individual level factors. The scenarios illustrate a continuum of behavior, with some situations depicting overt sexual harassment and others portraying more innocuous behaviors. The individuals' reactions were strongly influenced by the perceived severity of the incidents. Reactions were influenced to a lesser extent by the individual level factors of gender, attitudes toward women, religiosity, and locus of control. Among these factors, gender had the strongest effect on reaction types. Findings indicate that harassment severity and individual level factors may combine to influence reactions to sexual harassment.The authors would like to thank Barbara Gutek and Gary Powell for their comments on an early draft of this paper.