Public Self-Disclosure and Speaker Persuasiveness1

Two experiments were conducted to examine the conclusion of several rhetorical critics that intimate self-disclosure by high-ranking officials will be viewed by an audience as inappropriate and will result in lowered speaker persuasiveness. In Experiment 1 college students viewed a videotape of a speaker described as either a member of an oratory club, a candidate for Congress, or a congressman. Half of the subjects heard a speech in which the speaker revealed some intimate information about himself. Little disclosure was included in the other speech. It was found that the greater the prestige of the speaker, the more self-disclosure was seen as inappropriate. The audience was least likely to be persuaded by the speaker when he was perceived as a congressman who had disclosed personal information. This effect was replicated in Experiment 2, where individual differences in the audience members' l]evels of perceptiveness about disclosure appre priateness were examined. No significant effects for this individual difference variable were uncovered.     

Sex differences in listening comprehension

In order to examine the effect of sex of the speaker on listening comprehension in a public speaking situation, 60 male and 60 female subjects viewed either a male or female speaker presenting a talk on either a masculine (chess), feminine (interior decorating), or neutral (snow skiiing) topic. The results supported the hypotheses that when a male speaks he is listened to more carefully than a female speaker, even when she makes the identical presentation. No differences were found when the topic was biased towards one sex; males were still recalled better than females. The above relationships were also true for male and female subjects; both recalled information more accurately from male speakers than from female ones. Rating of informativeness of the presentation showed no difference for sex of the speaker; but effectiveness ratings of the speaker indicated that while both male and female subjects rated male speakers equally effective, the same was not true for the female speakers. Male subjects rated the female speakers significantly more effective than they did male speakers, whereas female subjects rated male and female speakers equally effective.This article is based in part on the first author's master's thesis, submitted to the Graduate School, University of North Carolina at Greensboro, under the direction of the second author. This research was supported in part by the Center for Creative Leadership, Greensboro, North Carolina. A portion of this paper was presented at the 23rd Southeastern Psychological Association Convention, Hollywood, Florida, May 1977.     

The interactive effects of request form and speaker status on judgments of requests

The interactive effects of request form and speaker status on judgments of requests were investigated in a laboratory study of metapragmatics. College students (N=132) read scenarios in which speakers made requests of them. Speakers were higher in status, peers, or lower in status than the subjects, and the requests were imperatives with semantic aggravators, embedded imperatives, or permission directives with semantic softeners. Subjects rated the speakers with respect to how rude/polite, humble/arrogant, and powerful/weak they were being. Significant interactions were obtained for the first two ratings, indicating that the speaker status effect was stronger with permission directives than with the other requests. These findings suggest that listeners view unexpectedly indirect requests as more impolite and sarcastic than requests used in other situations and, more generally, that language meaning is a function of both form and context.     

Reversibility of the Hindsight Bias: Manipulation of Experimental Demands

A hindsight bias is found when ratings made after outcome feedback differ from ratings made before feedback. Cognitive processes, motivational factors, and demand characteristics have all been identified as possible mediators of the effect. In the first of two experiments, providing subjects with a forewarning with or without a passage that was predicted to have caused it to be ineffective in previous research failed to reduce the bias. Subsequent instructions to produce the bias inflated the effect, whereas instructions to not produce the bias did not alter ratings. In the second experiment, experimental demands were altered by forewarning subjects about a "never-knew-that" effect. The results from Experiment 2 replicated the failure of the forewarning instructions. However, the hindsight bias was removed by instructions to produce a "never-knew-that" effect. The implications of these two experiments for research into the hindsight bias were discussed.     

Restraint and internal responsiveness: effects of placebo manipulations of hunger state on eating

Restrained and unrestrained subjects were given a "vitamin" (placebo) prior to an ad-lib taste test. Subjects were either told nothing about the placebo or told that previous subjects had reported that the vitamin had made them feel either hungry or full. As predicted, restrained subjects, in two separate studies, behaved in accordance with placebo messages, eating more when given "hungry" messages than when given "full" messages. Unrestrained subjects showed an apparent reverse-placebo effect; they ate less ice cream when given "hungry" information than when given "full" information. Hunger ratings did not parallel eating behavior; possible explanations for this discrepancy are considered. We conclude that unresponsiveness to internal hunger state, and an overreliance on external cognitive cues, characterizes restrained but not unrestrained individuals.     

A sociolinguistic approach to the belief-similarity model of racial attitudes

This study examined the belief-similarity model of prejudice from a sociolinguistic perspective. It was hypothesized that normatively regulated speech styles strongly affect observers' assumptions about the cultural background of the speaker. These linguistically based cultural assumptions were expected to override racial characteristics in controlling intergroup attitudes. Stimulus speech styles were Black English Vernacular (BEV) and Standard English (SE). Speech style was expected to strongly affect prejudicial attitudes, with such effects mediated by assumed cultural similarity. Racial label and speech style were expected to be most salient to ratings of “intimate” behavior and among more ethnocentric subjects. Subjects heard taped statements in either BEV or SE, ostensibly delivered by a White or a Black speaker. Subjects rated the speaker on perceived cultural similarity, general evaluation, perceived aggressiveness, and social distance. Speech style had a substantial main effect on each of these variables. Racial label had a marginally significant effect on evaluation, and interacted with ethnocentrism for perceived similarity and social distance. All effects of speech, race, and ethnocentrism were substantially attenuated or eliminated when similarity was used as a covariate. Thus, speech style had substantial effects on prejudice, as did race within more ethnocentric subjects. Both effects were largely mediated by assumed cultural similarity.     

Laterality differences in speaker and consonant identification in dichotic listening

Two dichotic listening experiments assess the lateralization of speaker identification in right-handed native English speakers. Stimuli were tokens of /ba/, /da/, /pa/, and /ta/ pronounced by two male and two female speakers. In Experiment 1, subjects identified either the two consonants in dichotic stimuli spoken by the same person, or identified two speakers in dichotic tokens of the same syllable. In Experiment 2 new subjects identified the two consonants or the two speakers in pairs in which both consonant and speaker distinguished the pair members. Both experiments yielded significant right-ear advantages for consonant identification and nonsignificant ear differences for speaker identification. Fewer errors were made for speaker judgments than for consonant judgments, and for speaker judgments for pairs in which the speakers were of the same sex than for pairs in which speaker sex differed. It is concluded that, as in vowel identification, neither hemisphere clearly dominates in dichotic speaker identification, perhaps because of minor information loss in the ipsilateral pathways.     

Category-specific naming errors in normal subjects: the influence of evolution and experience

The importance of "artifactual" variables (such as conceptual familiarity) have been highlighted in current accounts of category-specific disorders for living things (e.g., Funnell & Sheridan, 1992). The difficulties experienced by patients are essentially viewed as an exaggeration of normal processes and the implication is that normal subjects should also have greater difficulty naming living items (because they have lower conceptual familiarity than nonliving things). The current study examined normal subjects' ability to name pictures of artifact-matched sets of living and nonliving things in a naming-to-deadline paradigm. Contrary to the prediction, normal subjects made more nonliving naming errors. Furthermore, female subjects made more nonliving-thing errors than male subjects. These findings could not be reduced to differences in either category-based or gender-based familiarity ratings. Rather, it is proposed that an elaborated domain-specific evolutionary model parsimoniously explains both the greater incidence of living thing deficits in patients and the better performance of normal subjects with living things.     

Fluency and eye contact as factors influencing observers' perceptions of stutterers

The purpose of this study was to determine the effects of different levels of eye contact and fluency on observers' perceptions of a speaker. One of four videotapes depicting an actor (playing the part of a supervisor) interviewing another actor (who played a subordinate) were shown to 127 college students. The four videotapes represented four different conditions comprising combinations of fluent vs nonfluent speech and normal vs low eye contact. Results indicated that these combinations of fluency and eye contact differentially influence listeners' perceptions of a speaker. Highest ratings were obtained for the fluent-normal eye-contact speaker, with lower ratings for all other conditions. In addition, it was determined that the frequency of eye contact rather than fluency was more strongly related to listeners' perceptions. The clinical implications of these findings are discussed.     

School-age children's perceptions of a person who stutters

The present study examined the perceptions school-age children have of stutterers. Four groups of fourth and fifth grade students viewed a videotape with either the speaker stuttering or not stuttering while reading a poem. A semantic differential scale of bi-polar adjective pairs was used to rate the speaker on intelligence and personality traits. The current study found that there is a significant difference between school-age children's perceptions of stutterers and nonstutterers with the ratings for the disfluent speaker more negative than the ratings for the fluent speaker. It was found that children did not rate personality and intelligence related traits differently. This information can be used to validate the need for education regarding stuttering for children and those who work with children. EDUCATIONAL OBJECTIVES: The reader will learn about and be able to (1). identify perceptions of stutterers by a variety of groups; (2). discuss the implications of research on perceptions of stutterers; and (3). compare/contrast children and adults and their perceptions.     

Perceptions of unresponsive others: Attributions,attraction, understandability,and memory of their utterances

Analyses of the rules governing conversation have frequently pointed to the existence of a rule dictating that responses to others' communications should be relevant. Unfortunately, there have been few systematic theoretical analyses of the consequences of violations of the response relevance rule. The present research was designed to extend our previous analyses of the consequences of responsiveness in dyadic interaction to examine in detail the effects of irrelevant response on processing and retention of response content, and attributions concerning the speaker. It was argued that irrelevant responses will be processed and retained more poorly, because the preceding utterance will provide a less adequate context for their interpretation. In addition, it was argued that unresponsiveness will generally be attributed to the lack of one or more of four factors previously suggested to facilitate responsiveness: attention to the other, understanding of the preceding communication, adequate response repertoire, or motivation to be responsive—along with situational (e.g., distraction) or dispositional (e.g., incompetence) reasons for their absence. These processes were examined in the context of a political debate, in which the relevance of candidates' answers to the questions was varied. As expected, response relevance was shown to facilitate processing (as indexed by ratings of clarity and organization) and retention (both recall and recognition memory) of response content. Further, the unresponsive speaker was perceived to have less clearly understood the questions asked, to possess less knowledge of the facts and understanding of the issues concerning the questions raised, and to be less motivated to discuss the issues raised (as opposed to facilitating his self-presentational goals). Moreover, those attributions were accompanied by attributions of dispositional incompetence. Finally, the unresponsive candidate was perceived as less attractive than the responsive candidate.     

Perceptions of adults with childlike voices in two cultures

Two studies tested the hypothesis that adults with childlike voices would be perceived as having childlike psychological attributes. In Study 1, United States undergraduates listened to either 16 male or 16 female speakers reciting the English alphabet, and they rated psychological traits and vocal qualities of each speaker. The results revealed that speakers with vocal qualities perceived as childlike were also perceived as weaker, less competent, and warmer than their mature sounding counterparts, and these effects were independent of speakers' feminine vocal qualities, sex, and perceived age. Study 2 replicated Study 1, employing Korean undergraduates as subjects. The results revealed significant agreement between United States and Korean subjects' ratings of the United States speakers' traits. Moreover, the impact on trait ratings of a childlike voice was very similar for Korean and United States subjects. The results are discussed within a theoretical framework which argues that perceptions of adults with childlike voices may derive from the species-wide adaptive value of analogous reactions to the young.     

Politeness and memory for the wording of remarks

Three experiments were conducted to examine whether people spontaneously remember the wording used to convey politeness. In all experiments, subjects heard statements varying in politeness that had been made by either a high-status (e.g., a professor) or equal-status (e.g., another student) speaker. Subjects’ incidental memory for these statements was then tested with either a recognition (Experiments 1 and 3) or a recall (Experiment 2) procedure. As expected, there was evidence of significant memory for wording that conveyed politeness, and subjects were more likely to remember forms that were incongruous with the speaker’s status. There was also some evidence that subjects encoded the politeness of a remark even when they were unable to recall the specific remark. The results demonstrate the role of the interpersonal dimension in the processing of language in context.     

A longitudinal study of top-level executive performance

Competency ratings were obtained from a hybrid selection system on 98 top-level executives in a predictive validity design. Hierarchical linear modeling results indicated that "resource problem-solving-oriented" competency ratings predicted initial performance. "People-oriented" competency ratings predicted subsequent performance trends. Utility estimates suggested that the system generated an additional $3 million in annual profit per candidate selected. Groups of executives with similar performance trends were identified who had encountered qualitatively different situational circumstances. Findings imply that a model of executive performance must contain main effects for person (competencies) and situation (economic-industrial) characteristics on both subsequent performance and performance trends. Future research needs to examine which situational circumstances moderate relationships between executive competencies and initial performance or subsequent performance trends.     

Clinical utility of self-disclosure for adults who stutter: Apologetic versus informative statements

PurposeThe purpose of the present study was to explore the clinical utility of self-disclosure, particularly, whether disclosing in an informative manner would result in more positive observer ratings of the speaker who stutters than either disclosing in an apologetic manner or choosing not to self-disclose at all.MethodObservers (N = 338) were randomly assigned to view one of six possible videos (i.e., adult male informative self-disclosure, adult male apologetic self-disclosure, adult male no self-disclosure, adult female informative self-disclosure, adult female apologetic self-disclosure, adult female no self-disclosure). Observers completed a survey assessing their perceptions of the speaker they viewed immediately after watching the video.ResultsResults suggest that self-disclosing in an informative manner leads to significantly more positive observer ratings than choosing not to self-disclose. In contrast, use of an apologetic statement, for the most part, does not yield significantly more positive ratings than choosing not to self-disclose.ConclusionClinicians should recommend their clients self-disclose in an informative manner to facilitate more positive observer perceptions.     

The halo effect revisited: Forewarned is not forearmed

The purpose of the present research was to determine if forewarning subjects about the halo effect eliminated the effect or made people aware of its impact. The research was a replication and extension of R. E. Nisbett and T. D. Wilson's (Journal of Personality and Social Psychology, 1977, 35, 250–256) experiment on the halo effect. Subjects viewed an interview of a college instructor who was either warm or cold and then rated his physical appearance, mannerisms, and French accent. Some subjects were told to introspect about their cognitive processes while viewing the interview and were told that the purpose of the study was to see how aware they were of the determinants of their ratings. Other subjects were also told specifically what the halo effect was and given a motivation either to show it or not to show it. In addition, a measurement technique different from that used by Nisbett and Wilson was utilized to allow a more precise measurement of awareness, and a new cover story was used to make the task more involving and important to subjects. Despite these attempts to eliminate the halo effect (or, at a minimum, to make people aware of it), the results indicated that subjects in all conditions were very susceptible to it. That is, subjects who viewed the warm version of the interview rated the instructor's appearance, mannerisms, and accent significantly higher than did those who viewed the cold version, even when informed and forewarned about this effect. The forewarning and introspection instructions also had no impact on subject's awareness of the halo effect. Subjects in all conditions indicated that their liking for the instructor had had only a minimal effect on their ratings.     

Aptness in metaphor

We propose that in understanding a metaphor, an individual sees a concept from one class or domain in terms of its similarity in two different respects to a concept from another class or domain. The two kinds of similarity are within-domain similarity, or the degree to which two concepts occupy similar positions with respect to their own class or domain; and between-domain similarity, or the degree to which the classes or domains occupied by the concepts are themselves similar. To test this dual notion of similarity, we obtained ratings of the aptness of 64 metaphors from one group of subjects and ratings of their comprehensibility from another group of subjects. The terms of the metaphors had been scaled (based on the ratings of pretest subjects) to give measures of distance both within and between domains. Aptness of metaphors related positively to betweendomain distance, negatively to within-domain distance, and not at all to overall distance. Metaphors are thus perceived as more apt to the extent that their terms occupy similar positions within domains that are not very similar to each other. Comprehensibility also related to aptness. In a second experiment, subjects ranked a set of terms as possible completions for metaphors. For both groups of subjects in this experiment, the rank of an alternative's within-domain distance correlated with its relative popularity. Quantitative models, patterned after a model proposed by D. Rumelhart and A. A. Abrahamson (Cognitive Psychology, 1973, 5, 1–28) for analogical reasoning, afforded significant prediction of the choices of the group of subjects in which all the possible completions of a metaphor were from a single domain. The same models did not predict the choices of a group of subjects in which the possible completions of the metaphors were from different domains.