Downsizing in britain and its effects on survivors and their organizations

Abstract

In this paper, we examine the psychological effects of downsizing and redundancy on those remaining within organizations after large-scale redundancy programs. While there have been a number of studies of this type in the recent past, our task is to explore two separate studies which have investigated this phenomena. The first study explores the impact of redundancy in a recently privatized organization in the UK. This, we argue, is a particularly fertile area of study given the radical changes that have affected organizations in the UK that have been subjected to privatization. The results stem from an exploratory and qualitative case study which takes an individual perspective. The second study discussed in this paper explores the results of a survey conducted in the UK that examines the implications of change in both the public and private sector organizations. This survey takes a quantitative look at the implications of redundancy from an organizational perspective. By investigating these two studies, our research explores the impact of redundancy on two levels—the individual level and the organizational level. First, we examine the emotional, attitudinal and behavioral effects of redundancy on survivors and the resultant implications for management: in particular the changing role of line managers where delayering and redundancy has taken place. Second, we explore the impact of redundancy on the organization in terms of organizational morale, motivation, organizational loyalty and job security where redundancy has and has not been used as a method of downsizing.     

Visual recognition under conditions of high and low discrimination redundancy

The purpose of this investigation was to measure the minimum interval for recognition under conditions of high and low discrimination redundancy. The minimum interval for recognition is the briefest interval between two stimuli at which the first stimulus can be processed. Two sets of four digits were used. Digits were selected so that one set exhibited high discrimination redundancy and the other low discrimination redundancy. Ten Ss viewed digits with high discrimination redundancy, and 10 Ss viewed digits with low discrimination redundancy. The minimum interval for recognition for Ss tested with high discrimination redundancy was nearly twice as large as the minimum interval for recognition of the digits with low discrimination redundancy.     

The influence of information redundancy on probabilistic inferences

Information redundancy affects the accuracy of inference strategies. A simulation study illustrates that under high-information redundancy simple heuristics that rely on only the most important information are as accurate as strategies that integrate all available information, whereas under low redundancy integrating information becomes advantageous. Assuming that people exercise adaptive strategy selection, it is predicted that their inferences will more often be captured by simple heuristics that focus on part of the available information insituations ofhigh-information redundancy, especially when information search is costly. This prediction is confirmed in two experiments. The participants' task was to repeatedly infer which of two alternatives, described by several cues, had a higher criterion value. In the first experiment, simple heuristics predicted the inference process better under high-information redundancy than under low-information redundancy. In the second experiment, this result could be generalized to an inference situation in which participants had no prior opportunity to learn about the strategies' accuracies through outcome feedback. The results demonstrate that people are able to respond adaptively to different decision environments under various learning opportunities.     

Temporal characteristics of the effects of visual pattern redundancy on encoding and storage processes: evidence from rapid serial visual presentation

Pattern redundancy is a key concept for representing the amount of internal mental load (encoding efficiency) needed for pattern perception/recognition. The present study investigated how pattern redundancy influences encoding and memory processes in the visual system using a rapid serial visual presentation (RSVP) paradigm. With RSVP, it is well known that participants often fail to detect repetitions of words (repetition blindness, RB). We used this phenomenon as an index of the encoding and storage of visual patterns. In three experiments, we presented patterns with higher and lower redundancy, as defined by Garner’s equivalent set size (ESS). The results showed that RB occurred more frequently for higher redundancy patterns when the temporal distance between the targets was less than 500 ms; this tendency was reversed with longer temporal distances of over 500 ms. Our results suggest that pattern redundancy modulates both the early encoding and subsequent memory processes of a representation.     

Effects of redundant auditory stimuli on reaction time

Auditory redundancy gains were assessed in two experiments in which a simple reaction time task was used. In each trial, an auditory stimulus was presented to the left ear, to the right ear, or simultaneously to both ears. The physical difference between auditory stimuli presented to the two ears was systematically increased across experiments. No redundancy gains were observed when the stimuli were identical pure tones or pure tones of different frequencies (Experiment 1). A clear redundancy gain and evidence of coactivation were obtained, however, when one stimulus was a pure tone and the other was white noise (Experiment 2). Experiment 3 employed a two-alternative forced choice localization task and provided evidence that dichotically presented pure tones of different frequencies are apparently integrated into a single percept, whereas a pure tone and white noise are not fused. The results extend previous findings of redundancy gains and coactivation with visual and bimodal stimuli to the auditory modality. Furthermore, at least within this modality, the results indicate that redundancy gains do not emerge when redundant stimuli are integrated into a single percept.     

Selective attention and secondary message analysis: A reconsideration of Broadbent's filter model of selective attention

If the type of channel sharing which Broadbent (1958) hypothesized for low information messages also occurs with high information verbal messages, then his filter model is an adequate model of the selective attention process. Analysis which proceeds by a hierarchy of tests and the fluctuating redundancy of primary prose messages can together account for the characteristics of secondary message detection. This hypothesis was tested using four levels of redundancy in the primary message, and two types of secondary message targets, requiring analysis to two different levels in the hierarchy of tests for detection. It was predicted that there should be more target detection as redundancy increased, and more detection of the targets requiring the lower level of analysis than of those requiring the higher. The predictions were confirmed with the exception that the higher level targets were detected with equal frequency at all levels of redundancy. A possible reason for this is suggested.     

Testing the significance of the successive components in redundancy analysis

In this paper we study the interrelationships between two sets of data measured on the same subjects via redundancy analysis. We consider redundancy analysis from an inferential point of view. Under the hypothesis of multinormality, tests of significance are obtained for each successive redundancy component so that only the significant factors are retained for prediction purposes. An example illustrates the method. The authors would like to thank the Editor and the referees for their helpful comments. This research has been partly financed by NSERC (Canada).     

The problem of empirical redundancy of constructs in organizational research: An empirical investigation

Construct empirical redundancy may be a major problem in organizational research today. In this paper, we explain and empirically illustrate a method for investigating this potential problem. We applied the method to examine the empirical redundancy of job satisfaction (JS) and organizational commitment (OC), two well-established organizational constructs. Analysis based on responses from a sample of 292 employees collected at two occasions showed that: (a) the construct-level correlation between JS and OC was very high (.91) and (b) both JS and OC are similarly related to positive affectivity and negative affectivity. These results suggest that the constructs may be empirically indistinguishable, despite their well-established conceptual distinction. These findings illustrate the problem of empirical redundancy of organizational constructs and provide a basis for a possible movement towards parsimony in the realm of constructs that could open the way to more rapid advances in knowledge in organizational research.     

On the optimality of the simultaneous redundancy transformations

The objective of this paper is to introduce and motivate additional properties and interpretations for the redundancy variables. It is shown that these variables can be derived by application of certain invariance arguments and without reference to the index of redundancy. In addition, an optimality property for the variables is presented which is important whenever one restricts attention in a study to a subset of the redundancy variables. This optimality property pertains to the subset rather than to the individual variables.This paper is based in part on the author's doctoral dissertation, Department of Statistics, Princeton, University. Research was conducted under the supervision of Lawrence S. Mayer.     

Redundancy analysis an alternative for canonical correlation analysis

A component method is presented maximizing Stewart and Love's redundancy index. Relationships with multiple correlation and principal component analysis are pointed out and a rotational procedure for obtaining bi-orthogonal variates is given. An elaborate example comparing canonical correlation analysis and redundancy analysis on artificial data is presented.A Fortran IV program for the method of redundancy analysis described in this paper can be obtained from the author upon request.     

Duplicate publication and ‘paper inflation’ in the fractals literature

The similarity of documents in a large database of published Fractals articles was examined for redundancy. Three different text matching techniques were used on published Abstracts to identify redundancy candidates, and predictions were verified by reading full text versions of the redundancy candidate articles. A small fraction of the total articles in the database was judged to be redundant. This was viewed as a lower limit, because it excluded cases where the concepts remained the same, but the text was altered substantially. Far more pervasive than redundant publications were publications that did not violate the letter of redundancy but rather violated the spirit of redundancy. There appeared to be widespread publication maximization strategies. Studies that resulted in one comprehensive paper decades ago now result in multiple papers that focus on one major problem, but are differentiated by parameter ranges, or other stratifying variables. This ‘paper inflation’ is due in large part to the increasing use of metrics (publications, patents, citations, etc) to evaluate research performance, and the researchers’ motivation to maximize the metrics. The views in this paper are solely those of the authors, and do not necessarily represent the views of the Department of the Navy or any of its components, UNAM, University of Virginia or University of Karlsruhe.     

Formal assessment of reliability specifications in embedded cyber-physical systems

Reliability has become an integral component of the design intent of embedded cyber-physical systems. Safety-critical embedded systems are designed with specific reliability targets, and design practices include the appropriate allocation of both spatial and temporal redundancies in the implementation to meet such requirements. With increasing complexity of such systems and considering the large number of components in such systems, redundancy allocation requires a formal scientific basis. In this work, we profess the analysis of the redundancy requirement upfront with the objective of making it an integral part of the specification. The underlying problem is one of synthesizing a formal specification with built-in redundancy artifacts, from the formal properties of the error-free system, the error probabilities of the control components, and the reliability target. We believe that upfront formal analysis of redundancy requirements is important in budgeting the resource requirements from a cost versus reliability perspective. Several case-studies from the automotive domain highlight the efficacy of our proposal.     

Redundancy effects of a moving distractor generated by alerting and orienting

Redundancy effects refer to improvement of performance in response to irrelevant stimulation, or distractors. Previously described redundancy effects have mainly been associated with relatively high-level perception. The present study examines whether redundancy effects exist in basic attentional and perceptual systems, such as alerting and orienting. Participants performed speeded detection of briefly presented targets while ignoring moving distractors. The presence/absence of distractors and their spatial relationships with targets were manipulated to dissociate possible alerting and orienting redundancies. The distractor pathway (straightforward vs. chaotic) and its motion predictability (blocked vs. intermixed sequences of straightforward and chaotic trials) were also manipulated. The presence of a distractor resulted in faster responses (alerting redundancy). Furthermore, participants responded faster to targets behind distractors (orienting redundancy). Orienting redundancy was found only in the straightforward condition. This indicates that generating an orienting redundancy effect is a relatively slow process based on continuous observation of motion. Lastly, a blocked sequence of trials improved the alerting redundancy effect in comparison with an intermixed sequence.     

Differential redundancy gain in onset detection versus offset detection

In a visual simple reaction time paradigm with attention divided between the left and right visual fields, redundancy gain refers to the finding of faster responses to stimuli presented in both fields than to single stimuli. The present study investigated whether the effects of low-level perceptual processing affect the redundancy gain by comparing the detection of onsets versus offsets. In different blocks, participants responded to left and right visual field stimuli that either appeared (onset) or disappeared (offset), with a single stimulus change in some trials and two redundant stimulus changes in others. With onset stimuli, the results replicated previous redundancy gain effects. In contrast, there was much less redundancy gain when participants responded to stimulus offsets. This finding suggests that redundancy gain is sensitive to low-level perceptual characteristics, such as onset versus offset presentation of stimuli.     

Culture-general and culture-specific factors in the discrimination of melodies.

We examined effects of a culture-general factor, pattern redundancy (number of repeated tones), on the discrimination of 5-tone melodies that differed in their adherence to Western tonal conventions. Experiment 1 evaluated the ability of 9-month-old infants to differentiate "standard" melodies from subtly altered "comparison" melodies. Greater redundancy of the standard melodies was associated with enhanced infant performance, but musical conventionality had no effect. Experiment 2 evaluated comparable abilities in 5-year-old children and musically untrained adults. Children's performance was enhanced by the redundancy of standard melodies, but the effect was greater in conventional than in unconventional contexts. The redundancy of standard melodies facilitated adults' performance in conventional but not in unconventional contexts. Thus, increasing musical exposure seems to attenuate the effects of culture-general factors such as pattern redundancy while amplifying the influence of culture-specific factors.     

On the locus of redundancy effects in a letter-detection task

It takes longer to detect a target if it is the initial letter of a nonredundant letter string such as BNHTW than if it is the initial letter of a redundant letter string such as BBBBB (Johnson, 1986b; Johnson & Blum, 1988). The results of the present study reveal that the redundancy effect also occurs for mixed-case letters strings (e.g., BbbBb) and digit strings (e.g., 22222). In addition, these results suggest that the cause of the redundancy effect is not related to the visual properties of the noninitial letters per se but is instead related to the presence of the target in noninitial positions. Together, these results rule out a number of hypotheses about the cause of the redundancy effect and suggest that the locus of this effect is in processes involved in response selection and/or the read-out of information from the perceptual system.     

Unemployment in the Postindustrial Age: Counseling Redundant Workers

Currently, in the United States, redundancy counseling, dealing with jobless or displaced workers, is the exception rather than the rule in cases of plant closures. It is likely, however, that redundancy counseling will become more common in the future, as more U.S. manufacturers turn to production sharing. Indeed, it has been suggested that redundancy counseling might replace the traditional unemployment compensation system as a better method of dealing with unemployment in a rapidly changing, highly technological world.     

Positive and negative cue redundancy in multiple cue probability learning

In two separate experiments, 80 introductory psychology students completed a two-cue probability learning task in which cue intercorrelation was positive or negative and cue validities were positive or negative. Results indicated that Ss did not learn the negative validity tasks. In addition, there were no significant differences between groups in achievement due to cue intercorrelation within any one experiment. However, the positive redundancy groups were significantly more consistent in the employment of their decision strategy than the negative redundancy groups when cue validities were positive. The negative redundancy groups were superior to positive redundancy groups in matching; again, when cue validities were positive.     

Canonical/redundancy factoring analysis

The interrelationships between two sets of measurements made on the same subjects can be studied by canonical correlation. Originally developed by Hotelling [1936], the canonical correlation is the maximum correlation betweenlinear functions (canonical factors) of the two sets of variables. An alternative statistic to investigate the interrelationships between two sets of variables is the redundancy measure, developed by Stewart and Love [1968]. Van Den Wollenberg [1977] has developed a method of extracting factors which maximize redundancy, as opposed to canonical correlation.A component method is presented which maximizes user specified convex combinations of canonical correlation and the two nonsymmetric redundancy measures presented by Stewart and Love. Monte Carlo work comparing canonical correlation analysis, redundancy analysis, and various canonical/redundancy factoring analyses on the Van Den Wollenberg data is presented. An empirical example is also provided.Wayne S. DeSarbo is a Member of Technical Staff at Bell Laboratories in the Mathematics and Statistics Research Group at Murray Hill, N.J. I wish to express my appreciation to J. Kettenring, J. Kruskal, C. Mallows, and R. Gnanadesikan for their valuable technical assistance and/or for comments on an earlier draft of this paper. I also wish to thank the editor and reviewers of this paper for their insightful remarks.