Selling Task Characteristics and the Job Satisfaction of Industrial Salespeople

Abstract

Hypotheses were tested concerning the relationship between selling task characteristics and industrial salesforce job satisfaction. The specific explanatory model included the five core task variables measured by the “Job Diagnostic Survey Instrument” designed by Hackman and Lawler. The hypotheses tested were that salespersons' job satisfaction will be greater to the extent that they perceive their selling jobs to be characterized by high skill variety requirements, task identity, task significance, autonomy, and performance feedback from the job. In addition, based upon previous research in non-selling occupations, the salesperson's higher order need strength was examined as a possible moderator variable for the task characteristic/job satisfaction relationship.     

Perceived Job Characteristics and Job Satisfaction among Men and Women

This study analyzes relationships between intrinsic and extrinsic job characteristics and overall job satisfaction among men and women. Zeroorder correlation and multiple regression analyses ascertain the relationships between eight perceived job characteristics and job satisfaction among a national probability sample of 1,533 workers. The results reveal similar patterns of relationships between perceived job characteristics and job satisfaction for men and women indicating that they require similar job characteristics to be satisfied with their jobs.     

教师工作满意度的影响因素结构模型研究

通过对317名教师的问卷调查,建立了教师工作满意度的影响因素结构模型。研究发现,组织氛围、课程改革参与性是教师工作满意度的直接影响因素,其对教师工作满意度的作用是正向的。工作满意度是影响教师职业承诺、工作主动性,以及职业倦怠的重要中介变量。组织氛围能提升教师的职业承诺。课程改革参与性不仅能增强教师的工作主动性,而且能降低教师的职业倦怠。     

主动性人格对小学教师工作满意度的影响:一个有调节的中介模型

该研究探讨了主动性人格与小学教师工作满意度的关系,并提出一个有调节的中介模型,考察个人-工作匹配的中介效应和工作-家庭冲突对该效应的调节效应。研究采用主动性人格量表、个人-工作匹配量表、工作-家庭冲突量表和工作满意度量表对8所小学420名教师进行测查,结果表明：（1）主动性人格对个人-工作匹配和工作满意度均有显著的正向预测作用;（2）个人-工作匹配在主动性人格与工作满意度之间起着中介作用;（3）个人-工作匹配与工作满意度的关系（中介效应的后半段路径）受到工作-家庭冲突的调节,即工作-家庭冲突可以降低个人-工作匹配对工作满意度的正向影响。因此,主动性人格和工作满意度之间存在有调节的中介效应。     

工作满意度研究述评

工作满意度一般被定义为员工对工作的情感或态度.但仔细斟酌起来,相关定义还有待完善.鉴于此,该文对什么是工作满意度进行了分析,提出应当从系统论的观点对它进行考察;讨论了工作满意度的结构划分、测量方法;分析了工作满意度与工作绩效关系研究中存在的问题,并提出了解决之道;对未来工作满意度的研究作了展望.     

Professional Growth Versus Personal Growth of Salespeople: A General Systems Model

Abstract

This study was designed to test a general systems model of growth, specifically how professional growth contributes to personal growth and vice versa. After a discussion of general systems models, two hypotheses were identified for testing. Hypothesis One dealt with personality traits of personal growth as being indicators of professional growth; Hypothesis Two focused on age as it contributes to professional growth and ultimately to personal growth. Several indicators of personal growth were correlated with indicators of professional growth to test Hypothesis One, which was ultimately supported. Hypothesis Two was tested using ANOVA with several well- known professional growth measures and age as independent variables, with self-esteem measures and inner/other-directedness measures as dependent variables. Hypothesis Two was not supported.     

Social Cynicism and Job Satisfaction: A Longitudinal Analysis

Social cynicism, a negative view about people and social institutions, was found to show a negative correlation with job satisfaction across societies. A preliminary study in Hong Kong showed that social cynicism and job satisfaction correlated negatively across individuals as well. To confirm the causal effect of social cynicism on job satisfaction, a longitudinal study in Shanghai, China, with three waves of surveys, was conducted. Results showed that social cynicism correlated negatively with job satisfaction measured concurrently, and was predictive of job satisfaction measured subsequently. Consistent with the buffering hypothesis, perceived well‐being was a significant moderator in that the negative relationship between social cynicism and job satisfaction was significant only when perceived well‐being was low. On s'est aperçu que le cynisme social (une vision négative des gens et des institutions sociales) entretenait une corrélation négative avec la satisfaction professionnelle quelle que soit la société. Une étude préliminaire à Hong‐Kong a montré que le cynisme social et la satisfaction professionnelle présentaient également une corrélation négative au niveau de l'individu. Dans le but de confirmer le statut causal du cynisme social sur la satisfaction professionnelle, on a mené une étude longitudinale en Chine, à Shanghai, avec trois enquêtes successives. Les résultats montrent que le cynisme social est négativement reliéà la satisfaction professionnelle mesurée au même moment et prédit la satisfaction professionnelle mesurée ultérieurement. En accord avec l'hypothèse portant sur la résistance aux aléas de l'existence, le bien‐être perçu est un modérateur actif dans la mesure où la relation négative entre le cynisme social et la satisfaction professionnelle n'est significative que lorsque le bien‐être perçu est médiocre.     

A Dynamic Model of the Longitudinal Relationship between Job Satisfaction and Supervisor‐Rated Job Performance

Job satisfaction and job performance represent two of the most important and popular constructs investigated in organisational psychology. Issues relating to the nature and significance of their relationship has fascinated organisational researchers since the beginning of this discipline. In the present study, we aimed to clarify the direction of plausible influences between these two constructs by using a dynamic latent difference score model (McArdle, 2009 ) and a large sample of employees who were followed for five years (N = 1,004). The findings provided support for a reciprocal model of relationships. Satisfied workers generally demonstrated higher job performance over time than did unsatisfied workers. Job performance, however, is a significant contributor of an individual's satisfaction with their work. The contribution of this study to the literature lies in its use of Latent Difference Score models to more accurately capture the longitudinal dynamics of the relationships between job performance and job satisfaction.     

Constructive Thought Strategies and Job Satisfaction: A Preliminary Examination

In order to examine the potential of constructive thought strategies for enhancing employee job satisfaction, an existing dispositional model of job satisfaction was expanded and tested. Structural equation modeling techniques indicated significant relationships among constructive thought strategies, dysfunctional thought processes, subjective well-being, and job satisfaction. In addition, two competing models were examined to test for the full or partial mediation of the effects of constructive thought strategies on job satisfaction. The implications of these findings for constructive thought strategy training interventions are discussed, along with directions for future research efforts.     

The Dispositional Sources of Job Satisfaction: A Comparative Test

This study related three personality taxonomies—positive affectivity and negative affectivity (PA and NA), the five-factor model (the "Big Five"), and core self-evaluations—to job satisfaction in an integrative test. In a longitudinal design with multi-source data, results indicated that the traits from all three taxonomies generally were significantly related to job satisfaction, even when the traits and job satisfaction were measured with independent sources. However, when all three typologies were examined concurrently, the core self-evaluations typology was the only typology that was significantly related to job satisfaction. The study extends research on the validation of these frameworks by assessing convergent and discriminant validity issues, and shows that core self-evaluations adds to our understanding of the dispositional source of job satisfaction.     

Relationship Between Job Satisfaction and Job Performance: Job Ambivalence as a Moderator

Based on research regarding the role of attitudinal ambivalence in the validity of attitudes in predicting behavior, we propose job ambivalence as a promising concept for job satisfaction research. In particular, we argue that job ambivalence (i.e., coexistence of positive and negative evaluations of one's job) may moderate the relationship between job satisfaction and job performance. Results of a study conducted with managers of an IT company show, as predicted, that job satisfaction is a better predictor of job performance (i.e., higher satisfaction related to higher performance) when individuals experience low job ambivalence, as compared to when individuals experience high job ambivalence. Implications for future research are discussed.     

高校教师工作家庭关系、工作特征与生活满意度的研究

该研究通过对1149位高校教师的问卷调查,探讨了高校教师工作家庭关系的特点及其与工作特征、生活满意度的关系.结果发现:1)高校教师体验到的工作家庭冲突与工作家庭促进存在较弱的负相关.2)男性教师体验到的家庭-工作冲突显著高于女性教师,在工作-家庭冲突和工作家庭促进方面差异不显著.3)工作要求能正向预测工作家庭冲突和工作家庭促进;个人对工作家庭平衡的控制感能降低工作-家庭冲突、提升工作家庭促进,但同时也会使家庭-工作冲突增加.4)工作家庭促进会显著地提升教师对工作和家庭的满意感.工作-家庭冲突会削弱工作满意度,家庭-工作冲突则会导致家庭满意度下降.     

Dispositional Affect and Job Satisfaction: A Review and Theoretical Extension

Over the past 15 years, researchers have paid increasing attention to the dispositional source of job satisfaction. This research, though not without its controversies, has provided strong evidence that job satisfaction is, in part, dispositionally based. In this article we review past research on dispositional influences on job satisfaction. The two areas most in need of future research attention are (a) which trait(s) should be included in investigations of the dispositional source of job satisfaction and (b) elucidating the theoretical processes underlying the effect of dispositions on job satisfaction. In attempting to facilitate future research in these two areas, we first provide an integrative review of the personality and affective traits relevant to the dispositional source of job satisfaction. Second, we discuss a number of theoretical processes and mechanisms, drawn largely from personality psychology, which may further illuminate the dispositional source of job satisfaction. We pay particular attention to a model that seeks to unify the literature on affect and personality and discuss how applications of this model may lead to greater understanding of the personological basis of job satisfaction.     

Factors Affecting African American Counselors' Job Satisfaction: A National Survey

Although there are many job satisfaction studies, research related to the job satisfaction of African American counselors (AACs) is negligible. The purpose of this study was to investigate the job satisfaction of AACs. A total of 182 employed AACs who were members of the American Counseling Association (ACA) completed a modified Minnesota Satisfaction Questionnaire and a data information form. Results indicated that 87% of participants were satisfied or very satisfied with their current job.     

An Applied Analysis of Buyer Equity Perceptions and Satisfaction with Automobile Salespeople

General measures of buyer equity perceptions and disconfirmation have been shown to influence satisfaction with and intention towards the salesperson. In this article, specific and thus controllable salesperson and customer equity-related behaviors are shown to be related to satisfaction and intention. In addition, while the general public image of salespeople is thought to be poor, the present study found that buyers rated their salesperson favorably. The results have important implications concerning the public's image of salespeople.     

Infertility-Related Stress and Life Satisfaction among Chinese Infertile Women: A Moderated Mediation Model of Marital Satisfaction and Resilience

The present study investigated the effects of infertility on Chinese women’s life satisfaction. Infertile women (n?=?466) who were seeking medical help completed a survey that included the Fertility Problem Inventory (FPI), the Dyadic Adjustment Questionnaire (DAS), the Connor-Davidson Resilience Scale (CD-RISC), the Satisfaction with Life Scale, and demographic variables. We used a moderated mediation model to test our hypotheses, with life satisfaction as the dependent variable, representations about the importance of parenthood as the independent variable, the impact of infertility on life domains as a mediator, and marital satisfaction and resilience as moderators. Results showed that representations about the importance of parenthood and the impact of infertility on life domains are two main types of infertility-related stress, which could play independent roles in predicting life satisfaction. Representations about the importance of parenthood had a negative indirect effect on life satisfaction through the impact of infertility on life domains, and the indirect effect of the impact of infertility on life domains was moderated by marital satisfaction and resilience. Specially, representations about the importance of parenthood had a weaker indirect effect (through the impact of infertility on life domains) on life satisfaction in individuals with higher marital satisfaction or resilience. Therefore, the type of infertility-related stress and both marital satisfaction and resilience should be addressed in psychological interventions for women coping with infertility in mainland China.