Understanding Self‐Effects in Social Media

The aim of this article is to improve understanding of self‐effects in social media, and to compare self‐effects with reception effects. Self‐effects are the effects of messages the cognitions, emotions, attitudes, and behaviors of the message creators/senders themselves. A total of 4 theories have tried to explain self‐effects in offline environments: self‐persuasion, self‐concept change, expressive writing, and political deliberation. The article reviews research into online self‐effects that evolved from each of these theories, and argues why self‐effects may be stronger online than offline. Based on this review, a model is introduced that helps explain how online self‐ and reception effects may coalesce and amplify each other. The article ends by presenting some suggestions for future research.     

Testing the Work Environment Hypothesis of Bullying on a Group Level of Analysis: Psychosocial Factors as Precursors of Observed Workplace Bullying

The present paper scrutinises the work environment hypothesis of bullying by examining relationships between psychosocial factors at work and bullying within departments on a group level of analysis, as compared to the many studies executed on an individual level of analysis. Relationships between quantitative demands, job control, role demands, leadership behaviour and social climate, and observed bullying were studied in a convenience sample consisting of 276 departments with a total of 4,064 respondents. Between‐group bivariate correlations showed relatively strong relationships (r > .52) between the predictors social climate, leadership behaviour, and role demands, respectively, and observed bullying in the department. A two‐factor higher‐level model was formulated for the independent variables yielding two latent factors reflecting an interpersonal domain and a task‐oriented domain, where the former was strongly associated with observed bullying at a group level of analysis (Beta =?.73), while the last factor yielded an insignificant contribution. The results confirm that a poor social work environment exists within departments in which bullying takes place, hence, yielding further support to the work environment hypothesis. In line with the present results, future studies on workplace bullying should include a group level of analysis.     

Revising the Communication Mediation Model for a New Political Communication Ecology

A long tradition of research focuses on conversation as a key catalyst for community integration and a focal mediator of media influence on participation. Changes in media systems, political environments, and electoral campaigning demand that these influences, and the communication mediation model, be revised to account for the growing convergence of media and conversation, heightened partisan polarization, and deepening social contentiousness in media politics. We propose a revised communication mediation model that continues to emphasize the centrality of face‐to‐face and online talk in democratic life, while considering how mediational and self‐reflective processes that encourage civic engagement and campaign participation might also erode institutional legitimacy, foster distrust and partisan divergence, disrupting democratic functioning as a consequence of a new communication ecology.     

Self‐Disclosure and the Liking of Participants in Reality TV

Reality TV shows are characterized by the very intimate self‐disclosure of their participants early on in the shows. In everyday interactions, however, such intimate self‐disclosure is welcomed only when it evolves gradually. This discrepancy between reality shows and real life apparently contradicts previous research documenting the similarity between real relationships and relationships with media characters. The current research explores this apparent contradiction by examining whether the relationship between self‐disclosure and liking and the rules about the timing of self‐disclosure that apply in everyday interactions apply in reality TV. Study 1 shows that viewers prefer characters who make early intimate disclosures, and Study 2 shows that they prefer this disclosure to evolve gradually and become more intimate, as in real relationships.     

“I'm Having a Little Struggle With This,Can You Help Me Out?”: Examining Impacts and Processes of a Social Capital Intervention for First‐Generation College Students

Social capital plays a key role in college and career success, and research indicates that a dearth of on‐campus connections contributes to challenges first‐generation college students face in effectively navigating the college environment. This study investigates a novel intervention that focuses on the development of skills and attitudes to empower first‐generation college students to cultivate social capital and on‐campus connections during the transition to college. A mixed methods, explanatory design was used to evaluate impacts and processes of the intervention among first‐generation college students (n = 164) in the context of an ethnically diverse, urban, public university in the Northeast. Results indicated that students who participated in the intervention demonstrated improved attitudes and behaviors around seeking support in college, closer relationships with instructors, and higher GPAs at the end of their first year in college. These results suggest the potential benefits of a relatively scalable approach to supporting the needs of first‐generation college students.     

The Impact of Computer Use on Employee Performance in High‐Trust Professions: Re‐Examining Selection Criteria in the Internet Age

Exposure to digital media is reconfiguring the neural networks of young people, possibly at the expense of empathy and social skills. Extraverts with high self‐esteem and certain personality traits tend to initiate face‐to‐face (FtF) contact with strangers; introverts lower in self‐esteem use computer‐mediated communication (CMC). Those who are overreliant on CMC miss nonverbal cues indicating deception and insincerity. This research suggests that many who have been raised in the Internet Age may be ill suited for high‐trust professions involving the establishment of FtF relationships. Greater use of psychological tests and observations of applicants engaged in behaviors that reveal desired personality traits are in order.     

Elaborating the Connection between Social Class and Classism in College

Scholarship has documented the challenges that face college students of marginalized economic backgrounds, an issue that is relevant for Community Psychology because of the field's commitment to social justice. Community psychologists are concerned with facilitating access to social resources such as education across the full range of social identities. The current study builds on recent research that has identified the key role of classism in students' struggles. We developed a new measure of college student financial stress in order to investigate the relationship between indices of social class (financial stress, subjective social status, and parental education) and indices of classism (institutional, interpersonal, and citational). We also explored whether race or immigration status moderated these relationships in a sample of diverse students (N = 278). Findings show that students' current financial stress has the strongest relationship with classism, and immigration status moderates the exposure to citational classism. Specifically, we found evidence for perpetuation of classism among U.S. born students higher on the social class ladder. Implications for future research include the importance of considering multiple domains of social class, studying social class in a context‐specific way, and differentiating dimensions of classism. Findings also suggest that financial stress is an important focus in the work to support marginalized students, and that classist narratives need to be addressed among students of higher social class.     

Slacking Off or Winding Down? An Experience Sampling Study on the Drivers and Consequences of Media Use for Recovery Versus Procrastination

Today's constant availability of media content provides users with various recreational resources. It may also challenge self‐control, however, once media exposure conflicts with other goals and obligations. How media users deal with these self‐regulatory chances and risks in their daily lives is largely unknown. Our study addressed the predictors and consequences of recreational and procrastinatory media use using experience sampling methodology (N = 215; 1,094 media use episodes). Results suggest that trait (self‐control, performance goal orientation) as well as state variables (exhaustion) are significant predictors of media use for recovery versus procrastination. Whereas recreational media use showed a positive effect on entertainment, which in turn enhanced subjective well‐being, negative self‐evaluation elicited by procrastinatory media use negatively affected well‐being.     

Tele‐analysis: the use of media technology in psychotherapy and its impact on the therapeutic relationship

A growing number of approaches in psychotherapy make use of internet‐ and other media‐based interactions. This paper discusses the impact on the therapist‐client relationship of using media technology and gives an overview of the current state of the debate. It is suggested that the technical conditions of internet‐based interactions produce new forms of social relationships that differ significantly from face‐to‐face‐interactions and that unconscious, nonverbal cues get lost. Research on the therapeutic interaction making use of ‘discourse linguistic’ methods is presented. The loss of nonverbal cues has implications for psychotherapy in general and especially for the treatment of patients who have difficulties relying on a secure therapeutic relationship. Emotional security in interactional relationships is transmitted to a much greater extent by nonverbal cues than by verbal content; psychoanalytic methods are specialized to refer to this level of interaction. Two alternative scenarios are discussed based on the psychoanalytic theories of Winnicott and Lacan: the risk of an illusionary, idealized image of the other and the possibility that cyberspace can be used for psychological development as a transitional space.     

Impact of consumers' corporate social responsibility‐related activities in social media on brand attitude,electronic word‐of‐mouth intention,and purchase intention: A study of Chinese consumer behavior

This study examines how consumers' corporate social responsibility (CSR)‐related activities in social media affect their responses to brands. We defined consumers' CSR‐related activities in social media as the extent to which consumers use social media to engage in CSR communication by companies. An online survey was conducted to examine social media users in China, the largest consumer market in today's global economies. This study developed a theoretical model and empirically tested the relationships between consumers' CSR‐related activities in social media, identification with the brand, and three consumer behavior outcomes: electronic word‐of‐mouth (eWOM) intention, brand attitude, and purchase intention. The results suggested that consumers' CSR‐related activities in social media significantly impacted eWOM intention and purchase intention through enhancing identification with the brand and positive brand attitude. This study provides important insights on consumer behavior and CSR by investigating social media, an important and emerging marketing platform. Moreover, this study fills in the research gap about the association between consumers' CSR‐related activities in social media and their responses to brands. Theoretical and managerial implications for CSR strategies in social media are discussed.     

Navigating the Black Hole: Explicating Layers of Job Search Context and Adaptational Responses

Via a qualitative study, we introduce and elucidate 5 layers of context‐related job search demands (omnibus, organizational, social, task, and personal) that are encountered by both employed and unemployed job seekers. We develop a process model to portray the mechanisms (managing mood and motivation, feedback/help seeking, and self‐reflection/learning) through which these context‐related demands are related to several important job search outcomes. We provide new insight into employed job seekers, showing that they report the job search as full of difficulties, obstacles, and challenges, and that some of these demands parallel those that unemployed job seekers face.     

Dynamics of perceived social network support for same‐sex versus mixed‐sex relationships

Individuals in mixed‐sex (n = 248) and same‐sex (n = 159) romantic relationships completed several online questions for each member of their social network, including the member's perceived support for their romantic relationship. Those in same‐sex relationships perceived less support for their relationship, but only from family members, not from friends. Levels of relationship support were lower among subjectively more distant network members than among closer network members. As hypothesized, associations between perceived support for the relationship and relationship, mental, and physical well‐being were weaker for those in same‐sex compared to mixed‐sex relationships. Principles of social network management and attributional ambiguity were used to explain the findings.     

Predicting burnout and job satisfaction in workplace counselors: the influence of role stressors,job challenge,and organizational knowledge

The present study examines the antecedents of burnout and job satisfaction among counselors employed in workplace settings. Workplace counselors face the unique demands of managing dual client relationships (individual and organization) within the counseling setting. Antecedents of the job‐related outcomes of burnout and satisfaction are likely to vary from other counseling settings as a function of these unique demands. Survey results from 82 workplace counselors indicated that role conflict was a significant predictor of the experience of burnout and that intrinsic job satisfaction was significantly predicted by the counselors' perceptions of job challenge, as well as by the level of organizational knowledge.     

How Readability Shapes Social Media Engagement

We suggest that text readability plays an important role in driving consumer engagement on social media. Consistent with a processing fluency account, we find that easy‐to‐read posts are more liked, commented on, and shared on social media. We analyze over 4,000 Facebook posts from Humans of New York, a popular photography blog on social media, over a 3‐year period to see how readability shapes social media engagement. The results hold when controlling for photo features, story valence, and other content‐related characteristics. Experimental findings further demonstrate the causal impact of readability and the processing fluency mechanism in the context of a fictitious brand community. This research articulates the impact of processing fluency on brief word‐of‐mouth transmissions in the real world while empirically demonstrating that readability as a message feature matters. It also extends the impact of processing fluency to a novel behavioral outcome: commenting and sharing actions.     

Parasocial Relationships with Media Personae: Why They Matter and How They Differ Among Heterosexual,Lesbian, Gay,and Bisexual Adolescents

Parasocial relationships are social bonds audiences develop with media personae. Parasocial relationships may be particularly meaningful for those who experience obstacles developing real-life social bonds. The objective of this study was to examine parasocial relationships among a relationally vulnerable population by surveying lesbian, gay, and bisexual (LGB) adolescents (n = 106). Heterosexual adolescents (n = 321) were surveyed for comparison purposes. Results suggest that LGB adolescents have more other-gender favorite media personae than heterosexual male adolescents. LGB adolescents were more likely to select LGB media personae as their favorites, particularly if they lacked real-life LGB friends. Repeated media exposure, perceived similarity, and attraction were positively correlated with parasocial relationship strength for all adolescents, but loneliness contributed to parasocial relationship strength for LGB adolescents only. LGB adolescents were more likely to report their favorite media personae as important sources of information on a range of issues related to socialization. Though previous research suggests that parasocial relationships supplement real-life social relationships, parasocial relationships may be compensatory for LGB adolescents attempting to fill a relational void left by the absence of real-life LGB peers. Scholars must better dissect parasocial relationships with media characters when considering media’s influence on special populations like LGB adolescents.     

Social and attention‐to‐detail subclusters of autistic traits differentially predict looking at eyes and face identity recognition ability

This study distinguished between different subclusters of autistic traits in the general population and examined the relationships between these subclusters, looking at the eyes of faces, and the ability to recognize facial identity. Using the Autism Spectrum Quotient (AQ) measure in a university‐recruited sample, we separate the social aspects of autistic traits (i.e., those related to communication and social interaction; AQ‐Social) from the non‐social aspects, particularly attention‐to‐detail (AQ‐Attention). We provide the first evidence that these social and non‐social aspects are associated differentially with looking at eyes: While AQ‐Social showed the commonly assumed tendency towards reduced looking at eyes, AQ‐Attention was associated with increased looking at eyes. We also report that higher attention‐to‐detail (AQ‐Attention) was then indirectly related to improved face recognition, mediated by increased number of fixations to the eyes during face learning. Higher levels of socially relevant autistic traits (AQ‐Social) trended in the opposite direction towards being related to poorer face recognition (significantly so in females on the Cambridge Face Memory Test). There was no evidence of any mediated relationship between AQ‐Social and face recognition via reduced looking at the eyes. These different effects of AQ‐Attention and AQ‐Social suggest face‐processing studies in Autism Spectrum Disorder might similarly benefit from considering symptom subclusters. Additionally, concerning mechanisms of face recognition, our results support the view that more looking at eyes predicts better face memory.     

Partisan Provocation: The Role of Partisan News Use and Emotional Responses in Political Information Sharing in Social Media

Citizens increasingly rely on social media to consume and disseminate news and information about politics, but the factors that drive political information sharing on these sites are not well understood. This study focused on how online partisan news use influences political information sharing in part because of the distinct negative emotions it arouses in its audience. Using panel survey data collected during the 2012 U.S. presidential election, we found that use of proattitudinal partisan news online is associated with increased anger, but not anxiety, directed at the opposing party's presidential candidate and that anger subsequently facilitated information sharing about the election on social media. The results suggest partisan media may drive online information sharing by generating anger in its audience.     

Support processes in same‐ and mixed‐sex relationships: Type and source matters

Research has established that social support for relationships is an important predictor of well‐being. However, the underlying assumption that social support specifically for relationships is a separate construct from general social support has not been properly tested empirically, nor has the question of whether support processes vary by source (friends vs. family). The current study (N = 1,281) used confirmatory factor analysis and structural equation modeling to address these issues. Support was found for a theoretical model in which social support specifically for relationships predicts relationship well‐being and, in turn, mental and physical health, even while controlling for general social support. Somewhat different patterns were found by source of support (family vs. friends) and by relationship type (same sex vs. mixed sex).     

Trace of pace,place, and space in personal relationships: The chronogeometrics of studying relationships at scale

The study of personal relationships has traditionally relied on self‐reports or observations of face‐to‐face interaction. Digital media increasingly provide the ability to trace communication and relationships at scale. Such methods portend significant theoretical and methodological challenges, as well as potential. As a way of illustrating such potential, big data approaches to the select traditional relational concepts of routine relating, propinquity, homophily, small world, and reciprocity are reviewed. The fields of communication and personal relationships will need to inform such research by developing their own interdisciplinary relationships with geographic information sciences, computational linguistics, and computer sciences or cede a significant frontier of their field to these other disciplines.