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1.
Kate Booth 《Visitor Studies》2013,16(2):207-221
ABSTRACT

Publicly funded museums and art galleries have been called upon to demonstrate their worth as nodes of social inclusion and facilitators of social change. Flagship galleries have been constructed to foster urban regeneration in part aimed at social inclusivity and transformation. A new museology has emerged that is perceived to be intrinsically more democratic for visitors. This focus on the democratization of art in academia and cultural policy is not matched by a focus on robust empirical research. There are few studies that demonstrate successful democratization and little work that considers methodological issues. This article responds to critiques leveled at three conceptions of the democratization of art to develop a fourth conception—the contextual approach. I argue that collecting visitor sociodemographic data is meaningful only in the context of an institution's social construction and the role of art in the everyday lives of visitors and nonvisitors. Understanding that a good life is possible without engagement with high culture must be part of a democratization agenda.  相似文献   

2.
Abstract

Understanding visitor experiences is an important focus for visitor research in attractions such as museums, zoos, and heritage sites because the visitor experience is the core product of the interaction between the visitor and the activities, events, and environments they encounter. This article describes the development of an instrument designed to capture multiple facets of the visitor experience using a simple and unobtrusive adjective checklist. The checklist has been tested and used at a range of attractions, including museums, art galleries, science centers, zoos, and aquariums. The instrument allows visitors’ responses to the experiential offerings of each site to be captured and graphically displayed, as well as providing individual measures on 15 dimensions. The instrument can be used to support further research and theory development as well as exhibit design and evaluation. Examples of such applications are discussed.  相似文献   

3.
ABSTRACT

This article is based on a survey of 493 visitors to Shaanxi History Museum, Xi’an, China. The purpose of the research was to assess attitudes toward the exhibitions and the sources of visitor satisfaction, and the consequences of a free entry policy adopted by the Museum in response to the directive of the Communist Party of China Central Committee and State Administration of Cultural Heritage of January 23, 2008. Three dimensions for visitor satisfaction were found—an affective reaction to the modes of presentation, a cognitive reaction to learning about Chinese history, and an affective reaction of a sense of awe and pride in that history. As part of the pricing policy, additional charges are made for special exhibitions, and evidence exists of a consumer surplus for significant groups of visitors at current entry prices that are normally 20 RMB. In this article the authors discussed issues related to a need to adopt merchandising, the provision of better ancillary services, and the role that such services can play in enhancing visitor satisfaction.  相似文献   

4.
ABSTRACT

A wide range of methods exists for on-site visitor monitoring in parks and recreation areas. Self-registration methods have proven to be popular because of their low cost and relative ease of administration, but little is known about the extent to which the data collected from self-registration boxes are representative of the population of visitors, and the degree that bias exists as a result of non-compliance. This article examines these concerns based on research at Fulufjället National Park in Sweden. On-site registration card and follow-up mail survey data from a sample of visitors who did not voluntarily register were compared with the same kind of data for visitors who did register voluntarily. In total, 10 registration card items and 284 mail survey items were tested for variations between compliant and non-compliant visitors. Of these, one third of the card items, 12% and 3% of the survey items for Swedish and German visitors, respectively, yielded statistically significant differences. Implications for management and suggestions for further research are discussed.  相似文献   

5.
ABSTRACT

As more people move to urban areas there will be increased pressure on existing green spaces to offer places for recreation, contemplation, historic interpretation, exercise, and nature appreciation. Development and a rise in population has led to too few public recreation sites available in many regions of the world resulting in unsustainable pressure being applied to parks. The objective of this study was to examine how place attachment may be related to type and frequency of park use and management issues regarding crowding. Data for this study were obtained via intercept survey of a random sample of visitors (N = 1088) at a park in the Metro Atlanta area, Georgia. Results suggest that place attachment had a significant relationship with frequency of visits and types of activities that visitors engaged in. There was, however, no significant relation between place attachment and crowding. First-time visitors and less frequent visitors felt most crowded, which may support the idea that the most frequent visitors expect it to be crowded and are, therefore, less sensitive to it. This study sheds light on how visitors to an urban park view their experience while recreating, and may inform policies and regulations that will help mitigate the unique management situations that urban parks present.  相似文献   

6.
ABSTRACT

Science museums in Europe play an emerging and important role as brokers between the public and policy-making institutions and are becoming platforms that enable scientific citizenship. To do so, museums rely on the participation of their visitors. However, little is known about the relation between visitors’ interest to participate, their engagement with science, and their perceptions of the museum as a platform of scientific citizenship. This study analyzes visitors’ interest in 3 levels of participation: Sharing opinions and feedback (the museum as “forum”); co-developing programs and activities; and participating in the governance of the museum. Quantitative analysis of the data from a survey conducted among 364 adult visitors to the Science Museum in London reveals that interest in the forum function of the museum does not depend on visitors’ prior engagement with science, but rather on how the museum enables the scientific citizenship of its visitors. However, for interest in co-development the reverse was found—previous engagement and frequent visits are more important than scientific citizenship. The forum function of the museum and its perceived role in public policy further determine visitors’ interest in museum governance.  相似文献   

7.
ObjectiveHome-visiting programs have become one of the most popular early childhood interventions, though their impact on parents and children remain uncertain. Outcomes measures often rely on experimental quantitative design and little space is offered for the voices of those served by these interventions. This paper presents the results of a qualitative protocol performed by the research team with participants in the CAPEDP project which took place in France from 2005 to 2011.MethodAll 184 women who had accepted at least one home visit in the CAPEDP programme were contacted and invited to participate. Individual and group interviews were conducted with the first 16 who accepted to participate. The semi-structured interview schedule addressed their overall appreciation of the project, their initial concerns, the quality of their relationship with their home visiting psychologist, positive and negative aspects of the intervention and any recommendations they might have for future interventions. Interviews were recorded, transcribed and anonymised. An inductive categorical thematic analysis was performed by the research team.ResultsParticipants expressed overall satisfaction with the CAPEDP intervention, underlining the quality of the relationships with the home visitors, usefulness of parental guidance, the fact that the intervention could be adapted to suit their own personal agenda, routine and needs, the importance of learning how to accept help and give help to others. Less positive aspects included the fact that the home visitors were not mothers themselves and that they lacked technical experience, the difficulty ending the relationship at the end of the 27-month project, insufficient integration of fathers, the difficult and time-consuming evaluation protocol and the lack of interaction with other parents during the intervention.ConclusionAlthough mothers who accepted to participate in the qualitative interview schedule may have had a more positive overall experience of the CAPEDP project than those who declined to participate, participants’ points of view provide potentially useful indications for adapting future home-visiting programs to the French context.  相似文献   

8.
ABSTRACT

Visitor experiences and interpretation at wildlife tourism sites are often designed to encourage visitors to adopt conservation actions. Typically, conservation messages are delivered via one-size-fits-all interpretive signage, with little consideration given to whether the same information attracts and engages different cultural groups. This study explores Chinese and international visitors’ perceptions of signage at the Chengdu Research Base of Giant Panda Breeding in China. Four sign prototypes were designed and a combination of visitor observations, interviews, and exit surveys were used to test their attracting and holding power. Comparisons of Chinese and Western visitors revealed no significant difference in the proportion who stopped to read signs. Preferences for signage elements were also similar across the two cultural groups; however, there were differences in terms of what visitors thought should be included in wildlife interpretation. Implications for the design and delivery of interpretation in Chinese wildlife tourism settings are discussed.  相似文献   

9.
ABSTRACT

In the religiously pluralized Western world, a trend called ‘Multiple Religious Belonging’ (MRB) has been identified. Although it is a much theologically debated concept, empirical research on the practice of MRB is limited. The present research project therefore explores the phenomenon of MRB among visitors of Dominican spiritual centers in the Netherlands (n=472). It investigates to what extent and in which ways such visitors combine elements from more than one religious tradition in their lives and what they perceive to be the benefits of combining elements. It links this information to their views on religion, the resources they draw from, their (religiously diverse) networks, and their motivations for attending spiritual activities. The results indicate that respondents who combine elements from more than one religious tradition (‘combiners’) are more likely than ‘non-combiners’ to: a) see religion as something that is constantly changing during the life course; b) have networks which are religiously diverse; c) place importance on nature, in-depth conversations, personal rituals or practices, and theological, philosophical, and spiritual texts as resources; d) be motivated to attend spiritual centers because of a focus on self-exploration.  相似文献   

10.
ABSTRACT

Natural history museums open their doors to millions of family visitors each year and are considered to have a valuable role to play in engaging these families with science. Yet little is known about whether or in what way families perceive such institutions to be connected with science. The current study set out to explore such perceptions via interviews with family visitors to a large natural history museum. Analyses reflected that families’ perceptions of the museum and of their own engagement with science were intertwined with their definitions and impressions of science. For these families, perceptions of the museum as fun, interesting, and educational at times counteracted impressions of it as a science-y institution. Moreover, some families also did not consider natural history to count as science, which further contributed to a reluctance to categorize the museum as science-y. Although such perceptions may challenge how natural history museums would like to portray themselves, they also represent an opportunity to broaden visitors’ definitions and images of science.  相似文献   

11.
ABSTRACT

This article offers a theoretical overview of how diverse disciplines, such as cultural studies, sociology, philosophy of art, education, and marketing, have contributed to the evolving conceptualization of museum audiences over the past 50 years. Audience research has moved through different paradigms. Every shift in the way audiences are viewed unavoidably influences the way museum professionals view themselves, their role, and the way they interact with their audiences. The most recent audience conceptualization envisions visitors as active interpreters who selectively construct meaning based on their personal experiences, associations, biases, and sense of identity, whereas the museum is envisioned as an open work that is only completed by the visitor. However, certain challenges loom over this new audience conceptualization. It is argued that such visualization underestimates power issues while romanticizing the power of audience activity, thereby ignoring issues of responsibility.  相似文献   

12.
ABSTRACT

The provision of high-quality conservation education has become a priority for modern zoos. This can be delivered in a number of differing ways to account for differences in learning styles and prior knowledge of zoo visitors. At Chester Zoo (United Kingdom), a team of full-time and highly trained interpreters (known as presenters) deliver a diverse public talks program every day of the year. Although these talks attract a large audience, little was understood about their impact on the visitor. As a result, an extensive, unobtrusive study using video recording equipment was undertaken to assess visitor behavior. Results suggest that visitor attentiveness was much higher among those individuals who found themselves in a better viewing position (where they could see the animal and presenter). Visitors who were in poor-visibility positions showed less attention than visitors who were observed under control conditions, without an accompanying talk, indicating a high environmental component to learning potential. When interactive elements were included in a talk (such as an animal feed or enrichment activity) attentiveness was dramatically increased. More crucially, however, was that during talks where there was no interactivity or animals were inactive, attentiveness fell to below control levels, suggesting that heightened visitor expectations created by the anticipation for the talk were not being met—a serious barrier to learning. These findings offer a series of measures that can be taken to improve the educational impact of a zoo talks program whilst, at the same time, providing a better quality experience for zoo visitors.  相似文献   

13.
ABSTRACT

Visitors who exhibit place attachment often demonstrate greater concern regarding how a place is managed. However, the extent to which the dimensions of attachment are related to management preferences has not been sufficiently investigated. Place attachment of visitors to coastal campsites along the southern Ningaloo coastline of northwestern Australia and its relation with management preferences were examined via an onsite survey. The relation was investigated using a suite of routines in the non-parametric multivariate statistics package PRIMER v6, providing the first example of the use of these types of statistical approaches in place research. Place attachment was measured using the dimensions of Place Identity, Place Dependence, and Everybody's Happy (a new, affective-based dimension). Within each dimension, significantly different groups of visitors were identified based on differences in their responses to the place attachment survey items. This was achieved using hierarchical agglomerative cluster analysis in conjunction with a Similarity Profile (SIMPROF) test. Subsequent analysis using the BVSTEP procedure showed that the pattern of differences among visitors in their responses to place attachment items produced significant though weak correlations with their level of support for various management actions. The authors conclude with a discussion of the implications of the results for future research on place and associated preferences for management actions.  相似文献   

14.
Abstract

The authors tested the hypothesis that fans of a sports team avoid private contact with their team when it is unsuccessful (cutting off reflected failure, or CORF), whereas fans actively seek private contact with their team when it is successful (basking in reflected glory, or BIRG). During the 2nd half of the 1999–2000 soccer season, the authors registered the number of visitors who had surfed the Web sites of 16 Belgian and 18 Dutch 1st-division teams on the 1st working day following a championship game. The authors obtained 586 valid measurements, which were transformed into z scores for each team separately. In line with the hypothesis, there were significantly more visitors after the teams won (BIRG) than after they lost (CORF). The effects of game outcome were not mediated by pregame expectations or by the size of the wins or losses.  相似文献   

15.
ABSTRACT

This study examined an integrated model of behavioral intentions toward historic house museums, through the simultaneous relationships among visitors' perceptions of the historic house museum, crowding, interactions with employees, emotions about their visit, intention to revisit the museum and recommend it to others, and the moderator effect of price fairness. Seven hundred thirty-six visitors were surveyed after visiting La Pedrera and Casa Batlló, the historic house museums of the architect Antoni Gaudí in Barcelona. The results from a structural equation model indicate that visitors' perception of the historic house museum (i.e., their appreciation of the houses' architecture, aesthetic quality, artistic work, and accessibility), visitors' positive interactions with employees, and low levels of crowding are antecedents of positive emotions, and visitors' positive emotions about their visit are a predictor of intentions to revisit and recommend the museum to others. In addition, price fairness was tested as a moderator effect using multigroup analysis. This analysis consists of comparing two subsamples of visitors, which were selected according to whether they believe the admission price is fair or unfair. The effect between perceptions of the historic house museum and positive emotions, and the effect of positive emotions on behavioral intentions is greater for visitors who found the price fair than for those who found the price unfair. The results lead to recommendations for cultural heritage managers.  相似文献   

16.
ABSTRACT

Self-reflection is critical for visitors to make sense of an exhibit collection in which they are the subject of investigation and may play an important role in any informal learning context. This study examines this construct by listening for self-reflective talk at Mind, an exhibit collection focused on helping visitors explore aspects of themselves rather than external objects or phenomena. It addresses 3 questions: (a) What does self-reflective talk sound like in such a collection? (b) What categories of self-reflective talk are prevalent? (c) What types of exhibits engender what categories of self-reflective talk? Findings indicate that self-reflective talk comes in various forms. Self-monitoring talk, including self-assessments about how visitors are feeling and doing and what they know, is more prevalent than self-connecting talk, comments about visitors’ own lives, values, and their sense of self. Comparisons among different types of exhibits suggest that exhibits designed for multiple users prompt high frequencies of self-connecting talk and self-monitoring talk, whereas interactive exhibits and exhibits that pose a challenge elicit high frequencies of self-monitoring but not self-connecting talk. Additional work is needed to better understand self-reflection, its role in informal learning, and effective means of fostering self-reflection in science museums.  相似文献   

17.
ObjectivesDeficiencies in perceptual and cognitive functions have been linked with antisocial and aggressive behavior. To test whether these putative relationships generalize to sport – a context where such behavior is common – we determined the extent to which pain thresholds and cortical activity in response to painful electrical stimulation were associated with antisocial and aggressive behavior in sport; we also examined their link to moral disengagement.DesignA cross-sectional design was used.MethodNinety-four participants completed questionnaires, had their pain threshold determined, and then had their central and frontal pain-related cortical activity recorded while they were electrically stimulated at supra-threshold intensity.ResultsSubjective pain thresholds were positively related while pain induced frontal alpha power was negatively related to antisocial behavior and aggressiveness. Central pain evoked potential amplitudes were negatively related to aggressiveness and moral disengagement.ConclusionsSensitivity to and cortical processing of noxious stimuli were reduced in individuals who more frequently behave antisocially and aggressively when playing sport and who are more likely to use psychosocial maneuvers to justify their harmful behavior. Our findings reveal that pain-related deficits are a feature of individuals who engage in more frequent antisocial and aggressive behavior in the context of sport.  相似文献   

18.
Abstract

A questionnaire was distributed to 107 local residents on a beach on the island of Tenerife and to 108 visitors from Britain and continental Europe. Measures included perceived danger of sun exposure. environmental concern. value of a suntan, optimism regarding personal risk of skin damage relative to others of one's age and gender, amount of midday sun exposure, sunscreen use and skin type. Use of sunscreen protection was greatly below recommended levels, though higher for women (N = 103). Among visitors, the British (N = 54) showed the riskiest behaviour. Relationship between behaviour. beliefs and background variables varied between groups. Overall there was a significant optimistic bias. This was stronger for the British, and for men. The relationships between optimism and other measures varied between the different national groups. In particular, among the British. greater optimism was associated with placing a higher value on a suntan, with having a more sensitive skin type, with using less adequate sunscreen protection, and with spending a (nonsignificantly) greater proportion of time exposed to the sun in the middle of the day. Among locals and visitors from continental Europe, optimism was associated with less midday exposure. It is concluded that these data offer evidence for two complementary interpretations of the relationship between optimism and health behaviour. On the one hand, those who perceive themselves to be at greater risk may be motivated to take more precautions. while risk-taking may be greater among those regard themselves as less vulnerable. On the other hand. those who take more precautions may infer that their own relative risk is lower. It is argued that research should not assume a single process relating perceived risk to behaviour, but consider factors that might predict the relative importance of alternative processes.  相似文献   

19.
ObjectivesVicarious trauma refers to the negative effects that may be experienced after witnessing trauma (such as actual or threatened injury) in others. This study aims to examine vicarious trauma in sports coaches by drawing on the experiences of two trampoline coaches who have witnessed a serious athletic injury. In particular, this study focuses on how these coaches have responded to and coped with this traumatic event.DesignThe study draws on data from thematic, semi-structured, life history interviews that focus on the occurrence of one particular sports accident witnessed by both coaches.MethodMultiple interviews were conducted in which participants were invited to recall the accident, their own responses to the accident, and the coping strategies employed. Interviews were analyzed using a holistic-content analysis in which thematic similarities and differences between the narratives emerged.ResultsThere were three main themes that emerged, these were the need to make meaning following trauma, re-experiencing trauma, and acceptance and avoidance coping. Participants demonstrated the individual nature of coping with trauma. While one participant avoided the trauma by minimizing the events, blocking her emotions and giving support to others; the second participant showed acceptance of the trauma, was highly emotional, and received support from others.ConclusionsThis study demonstrates the difficulties that may be faced by coaches following vicarious trauma. Although each coach presents different experiences and coping strategies they provide some indications of the level and type of support that may be required after witnessing athletic injury.  相似文献   

20.
ABSTRACT

This article reports on a study designed to explore how digital and physical reproductions of original artifacts could be incorporated into museum programs that teach visitors about mechanical motion. Museum visitors were introduced to 3 different types of models through 2 different programs: an engineering design challenge and an exhibit interpretation exploring mechanical motion in every-day objects. Research, based on visitor observation and interviews (n = 79), explored how user interaction with the digital and physical models compared with interactions with the original artifacts, assessed what effect the integration of digital and physical models had on learning, and examined what the learning experience looked like for learners using the mechanisms in the museum activities. Analysis of the learning conversations in additional in-depth case studies (n = 8) for both programs provides a detailed look at how visitors integrated the 3 different model types into their group's experience. Results showed that visitors' usage of, attitudes toward, and learning from the three different types of mechanical models varied based on the visitor or educators' perceived value of the particular model, which was impacted by the context in which the objects were presented.  相似文献   

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