When surface and deep-level diversity collide: The effects on dissenting group members

Diversity researchers have distinguished between surface-level (e.g., social categories) and deep-level (e.g., attitudes, opinions, information, and values) diversity, but have not fully explored the complexities of their simultaneous existence in groups. We examined how the relationship between surface-level and deep-level diversity impacts the emotional and behavioral reactions of dissenting group members and the effectiveness of decision-making groups. We conducted two studies focusing on dissenting social majority members (individuals who hold dissenting deep-level task perspectives yet belong to the surface-level majority) in three-person groups. The results show that surface-level diverse groups (with two similar and one dissimilar individuals) were perceived as more positive and accepting, fostered more persistent and confident voicing of dissenting perspectives, and displayed greater task engagement than surface-level homogeneous groups (containing all similar individuals). Surface-level diversity (both task-relevant and irrelevant) may be beneficial for groups even when the group member who is different on the surface does not have a different deep-level task perspective to share. We discuss implications for understanding how surface-level diversity affects organizational work groups.     

Adjustment to the stress of simulated captivity: effects of emotion-focused versus problem-focused preparation on hostages differing in locus of control

We instructed 57 subjects about to be exposed to a simulated abduction and 4 days of captivity in either problem- or emotion-focused coping techniques, or we gave them a control orientation presentation. Retrospective self-report data obtained on the Ways of Coping Checklist indicated that subjects tended to use coping processes consistent with the type of prestress preparation they had received. Dramatic fluctuations in State Anxiety scores over the course of captivity indicated that the simulation was perceived to be highly stressful. Subjects given emotion-focused preparation reported the lowest anxiety and emotional distress levels and were rated as exhibiting the lowest levels of behavioral disturbance during captivity. Externals engaged in more emotion-focused coping than internals, but externals given problem-focused preparation responded the most poorly of all subgroups on all response measures. Overall, locus of control differences were of secondary impact (vs. situational variables) in influencing anxiety and adjustment. We discuss the characteristics of the stressor that may have accounted for the major findings and the stressful circumstances under which emotion-focused versus problem-focused coping may be of differential utility.     

Reward and purpose as incentives for children differing in locus of control expectancies.

The Intellectual Achievement Responsibility Questionnaire was used to classify 248 fourth- and fifth-graders as internals, mediums, and externals on the internal-external locus of control personality dimension. Subjects were assigned to four treatment groups resulting from the manipulation of intrinsic (purpose vs. non purpose) and extrinsic (reward vs. no reward) motivational conditions and administered a coding task with number of figures coded as the dependent variable. An analysis of variance with IE, reward, purpose, sex, and grade as factors yielded significant purpose, sex, grade, and IE X Reward X Purpose effects. The performance of internals was found to be unaffected by motivational manipulations; purpose together with reward improved the performance of mediums: reward and purpose (individually and together) improved the performance of externals. Implications for future investigation of the IE construct and the social psychology of psychological research were discussed.     

Integrating new soldiers: The role of leaders and unit members

The benefits of positively integrating newcomers into organizations are well known in civilian contexts. Less known is the role of integration among US soldiers who frequently relocate and integrate into new units. Perceptions of integration were examined both cross-sectionally and longitudinally as predictors of mental health, anger reactions, unit climate and functional impairment for soldiers who recently joined their unit. In addition to rating their perceptions of integration, soldiers also rated their leader and unit member support for integration. Cross-sectional correlations indicated that positive personal integration was significantly associated with fewer mental health problems, fewer anger reactions, better unit climate, and less functional impairment. Positive leader and unit support for integration was significantly associated with better unit climate. Positive leader support was also associated with fewer mental health symptoms. Only the associations of positive personal integration, with anxiety symptoms and unit climate held over time. Mediation analyses showed that personal integration fully mediated the cross-sectional relationship between leader support for integration and depression symptoms and partially mediated the relationship between leader support for integration and anxiety symptoms and unit climate. Personal integration also partially mediated the relationship between unit member support for integration and unit climate. These findings identify the importance of the individual’s personal perception of integration in predicting reduced mental health symptoms and increased unit climate, both in the short and long term. Leaders and unit members facilitate this process and could therefore benefit from training on how best to integrate new members to the unit.     

The effects of culture and friendship on rewarding honesty and punishing deception

The present research explores whether the type of relationship one holds with deceptive or honest actors influences cross-cultural differences in reward and punishment. Research suggests that Americans reward honest actors more than they punish deceptive perpetrators, whereas East Asians reward and punish equally (Wang & Leung, 2010). Our research suggests that the type of relationship with the actor matters for East Asians, but not for Americans. East Asians exhibit favoritism toward their friends by rewarding more than punishing them, but reward and punish equally when the actors are strangers (Experiment 1 and 2); Americans reward more than they punish regardless of the type of relationship (Experiment 2). Furthermore, the findings were replicated when the proposed mechanism – social mobility – was manipulated within the same culture (Experiment 3). We discuss the implications of these findings for understanding how friends versus strangers are rewarded and punished in an increasingly relationally complex world.     

Goal orientation of team leaders: Its effects on performance and group interaction in software development projects

Abstract

Goal orientation is an action style implying the development of long-range and precise goals, and persistent pursuit of these goals. Goal orientation is not only important for a person's own performance but also for the performance of others in a co-operative work setting. This applies particularly to team leaders, whose goal orientation was predicted to correlate with both team performance and quality of group interaction within the team. In a sample of 44 team leaders and 141 other team members of software development projects it was found that team leaders' goal orientation is related to the quality of the development process, the quality of the final product, and the interaction within the team. This is true both for team leaders' estimates of the dependent variables and for aggregated scores of the team members' estimates. Interaction effects between team members' and team leaders' goal orientation were also found.     

The effects of embedding social identities on perceived leadership outcomes and the intentional mobilization of group members

According to Identity Leadership, effective leaders make the group matter by embedding social identities in material reality. Across two studies, we explored the potential importance of embedding social identities on group members' perceptions of leader trust, influence, conflict and intentional mobilization. In Study 1, 74 competitive varsity athletes read a vignette describing a coach who was either embedding or not embedding social identities. Participants presented with a coach who was embedding social identities reported significantly greater leader trust, leader influence and intentional mobilization, and significantly lower leader conflict. In Study 2, four football teams each comprising six athletes were assigned to one of two quasi-experimental conditions where a coach either: (1) spent two weeks embedding social identities before spending two weeks not embedding them; or (2) spent two weeks not embedding social identities before spending two weeks embedding them. When a leader stopped embedding social identities after embedding them for two weeks, group members' trust in their leader significantly reduced. When a leader started embedding social identities after not embedding them for two weeks, group members' perceptions of leader trust, leader influence and intentional mobilization significantly increased. Taken together, findings provide preliminary evidence that embedding social identities is beneficial for leader outcomes and intentional mobilization compared to a non-embedding leadership approach.     

The impact of individualist and collectivist group norms on evaluations of dissenting group members

Two experiments were conducted to investigate the impact of individualist and collectivist norms on evaluations of dissenting group members. In the first experiment (N = 113), group norms prescribing individualism or collectivism were manipulated and participants were asked to evaluate a group member who expressed an attitude dissenting from or concordant with the group. In line with predictions, group members with concordant attitudes were evaluated more positively than group members with dissenting attitudes when norms prescribed collectivism. However, for high identifiers, we found an attenuation of the preference for concordant over dissenting attitudes when norms prescribed individualism. These findings were replicated in a second experiment (N = 87), where dissent was operationalized in a way that did not reveal the content of the attitude. The discussion focused on the importance of individualist norms for broadening latitudes of acceptable group member behavior.     

Coping behavior and locus of control in children1

Several investigators report a distinction between inward (withdrawn, somaticizing, fearful) behavior and outward (antisocial, hostile, aggressive) behavior. The present study was designed to clarify the relationship between type of coping behavior and locus of control (i.e., the attribution of causality to internal vs. external factors) for children aged 4 to 12 years. Two locus of control (LOC) instruments were administered—the Nowicki-Strickland and a new measure which distinguished between LOC for desirable and undesirable events. Measures of coping behavior were completed by parents. Results indicated that the new LOC scale related to type of coping behavior: external LOC children tended to have a greater proportion of inward behavior. Furthermore, desirable-event items were better able to distinguish between inward and outward behavior than were undesirable-event items. The Nowicki-Strickland scale was significantly correlated with the new scale, but not with coping behavior. Replication of the findings was obtained in a subsequent study. Discussion centered on the relationship between generalized perceptions of control and situationally manipulated perceptions of control, and differences between perceptions of control involved in inward and outward behavior.     

Perceived group identity of outgroup members and anticipated rejection: People think that strongly identified group members reject non‐group members

Many studies of intergroup relations have examined the effects of group identity on various types of intergroup cognition and behavior. However, few studies have focused on the perceived group identity of outgroup members. This study examined the effects of perceptions of outgroup identity on anticipated rejection by an outgroup. In Study 1, we administered a questionnaire pertaining to 30 social groups to Japanese undergraduate and vocational students. The collective images and intra‐individual processes relating to perceived outgroup identity were investigated by applying correlation analysis and multilevel structural equation modeling. In Study 2, we conducted an experiment in which we manipulated the participants' perceptions of relative levels of outgroup members' identity. Both studies demonstrated, as predicted, that people anticipated rejection by strongly identified outgroup members more than by weakly identified outgroup members. Furthermore, in Study 2, anticipated same‐group favoritism mediated the relationship between the manipulation of perceived outgroup identity and anticipated rejection. These findings suggest the important role of perceived outgroup identity in intergroup cognition.     

Different interference effects in musicians and a control group

In the present study musicians and normal control subjects performed an S1-S2 pitch comparison task, which included the presentation of intervening tones during the retention interval. The time for encoding and storing the pitch of S1 was varied between 200 and 1,500 ms by changing the pause between the S1 offset and the onset of the intervening tones. Although musicians outperformed the control group with longer pauses after the S1 offset, this advantage was relatively small with shorter pauses. These results suggest that the advantage of musicians in storing auditory information is not solely due to their superior encoding of information but also to improved working memory operations.     

The interactive effects of locus of control and situational stress upon performance accuracy and time

The present paper sought to clarify the conceptual relationship between expectancy for personal control, stress, and behavioral reactions to stress. Expectancy for control was assessed as a personality characteristic of internal control; stress was experienced as strong environmental interruptions, disturbances, and unpredictable obstacles encountered during the performance of assigned tasks. Subjects were junior high school aged students who attempted to complete three academic type tasks during one of two levels of stress or a base line, no stress, condition. Analyses of the data included: (a) internal subjects were capable of sustaining task performance under high stress, but external students experienced performance decrements as stress increased; (b) time to complete the mathematics task reflected a facilitating effect of stress for internals but a debilitating effect for externals; (c) performance differences between internal and external students, in the absence of differences in reported anxiety, could be attributed to the stronger reward expectancies possessed by the internal individual. Interpretation of the data suggested an interactive relationship between type of stress (threat to ego vs. threat to instrumental performance) and expectancy for control in the influencing of behavior reactions to stress.     

The effect of affirmative action on attributions about minority group members

In the first study subjects were given information about an applicant to graduate school and asked to rate his qualifications. The information experimentally varied (a) whether the school had an affirmative action policy, (b) the ethnicity of the applicant, and (c) whether the applicant was accepted or rejected. Based on Kelley's discussion of the discounting and augmentation principles, it was predicted that the minority applicant would be rated as less qualified when the university was committed to an affirmative action program. The reverse pattern was predicted for the non-minority applicant. The results supported the first prediction but not the second. Experiment 2 was designed to eliminate alternative interpretations of the data and the same results were found. Possible interpretations for the failure of affirmative action in affecting the ratings of nonminority applicants are discussed.     

The effects of differing response types and price manipulations on demand measures

Animals' behavioral needs have become an important component of animal welfare legislation. Behavioral economics provides a framework for the study of such needs. A function, analogous to a demand function relating consumption rate to price, can be obtained by increasing the price (or work) required for access to a commodity. This experiment investigated the effects of different response types and price manipulations on these functions. Six hens pushed a door or pecked a key for food under open economic conditions (short experimental sessions and supplementary food). In Part 1, the number of door pushes required (fixed-ratio schedule) was increased each session, and the force needed to push the door was increased across conditions. In Part 2, the force needed to push the door was increased session to session, and the fixed-ratio schedule was increased across conditions. In Part 3, the number of key pecks required was increased each session. Both response types produced similarly shaped (approximately linear in logarithmic coordinates and downward sloping) demand functions when price was increased by increasing the number of responses required. These imply an elastic demand for food under these conditions. In contrast, increasing the force required to push the door resulted in highly curvilinear functions. These functions indicated little change in consumption across lower door forces and abrupt drops in consumption at higher force requirements, implying mixed elasticity in the animals' demand for food. The differences between the shapes of the two functions seem to arise from the different ways that the two price manipulations alter the time taken to complete the work required. Increasing the fixed-ratio requirement necessarily increases the time needed to complete each response unit, whereas increasing the force requirement does not. The different shapes of the functions were robust when either force or number was varied across sessions and the value of the other was varied over conditions. They were also robust when the price increases were taken from different conditions, showing that the shapes of the functions were independent of the place in the experiment in which the price was examined. Unit price (which combines number and force into a single price measure) unified the data from the two price manipulations to a large degree, producing moderately curved functions. However, there was some variance around the unit price functions, and this was attributable to the different shapes of the underlying functions. The data suggest that different price manipulations may give different measures of animal demand but that unit price might provide some unification.