The dynamic relationship between performance feedback, trust, and conflict in groups: A longitudinal study

Moderate task conflict has generally been associated with higher group performance, and relationship conflict associated with lower performance. Past studies have most often discussed their findings as though differences in level of intragroup conflict cause differences in group performance—rather than testing the additional possibility that reported group conflict is a reaction to feedback on past group performance. This paper explores the dynamic relationships between intragroup conflict and performance with a longitudinal design. Results from 67 groups suggest that initial performance feedback to groups can have significant consequences for future team interaction. We find evidence to suggest that, (a) negative initial group performance feedback results in later increases in both task and relationship conflict, but that (b) groups with high early intragroup trust are buffered from experiencing the worst of future relationship conflict.     

The paradox of intragroup conflict: a meta-analysis

Since the meta-analysis by De Dreu and Weingart (2003b) on the effects of intragroup conflict on group outcomes, more than 80 new empirical studies of conflict have been conducted, often investigating more complex, moderated relationships between conflict and group outcomes, as well as new types of intragroup conflict, such as process conflict. To explore the trends in this new body of literature, we conducted a meta-analysis of 116 empirical studies of intragroup conflict (n = 8,880 groups) and its relationship with group outcomes. To address the heterogeneity across the studies included in the meta-analysis, we also investigated a number of moderating variables. Stable negative relationships were found between relationship and process conflict and group outcomes. In contrast to the results of De Dreu and Weingart, we did not find a strong and negative association between task conflict and group performance. Analyses of main effects as well as moderator analyses revealed a more complex picture. Task conflict and group performance were more positively related among studies where the association between task and relationship conflict was relatively weak, in studies conducted among top management teams rather than non-top management teams, and in studies where performance was measured in terms of financial performance or decision quality rather than overall performance.     

Distraction,attentional conflict,and drivelike behavior

Two studies provide evidence supporting a distraction-conflict view of social facilitation effects. Study 1 demonstrated that presence of an audience produced drivelike effects on the latency and vigor of a motor response. This effect, however, only occurred when attending to the audience caused attentional conflict. Study 2 demonstrated that in a two-task setting, attentional conflict, resulting from having to choose which task to work on, led to poorer performance on a complex copying task (p < .01, one tailed) and a larger percentage of dominant responses on J. L. Cohen and J. H. Davis' (Journal of Personality and Social Psychology, 1973, 27, 74–85) hidden word task (p < .04, one tailed), relative to a yoked control. Study 2 is consistent with earlier reports that choice heightens drivelike effects, while Study 1 indicates that attentional conflict contributes to social facilitation phenomena.     

Decision making under conflict: Decision time as a measure of conflict strength

Conflict and choice are closely related in that choice produces conflict and conflict is resolved by making a choice. Although conflict was invoked in psychological approaches to decision making early on (Lewin, 1931/1964), no generally accepted measure of conflict strength has been established (Tversky & Shafir, 1992). The present study introduces a model (multiattribute decision field theory) that predicts a decision time pattern depending on the conflict situation. In a risky decision-making experiment with multiattribute choice alternatives, decision time is investigated as a possible measure of conflict strength. It is shown that the model can be fitted to a complex choice pattern.     

Task versus relationship conflict,team performance,and team member satisfaction: a meta-analysis

This study provides a meta-analysis of research on the associations between relationship conflict, task conflict, team performance, and team member satisfaction. Consistent with past theorizing, results revealed strong and negative correlations between relationship conflict, team performance, and team member satisfaction. In contrast to what has been suggested in both academic research and introductory textbooks, however, results also revealed strong and negative (instead of the predicted positive) correlations between task conflict team performance, and team member satisfaction. As predicted, conflict had stronger negative relations with team performance in highly complex (decision making, project, mixed) than in less complex (production) tasks. Finally, task conflict was less negatively related to team performance when task conflict and relationship conflict were weakly, rather than strongly, correlated.     

Stimulus and response conflict processing during perceptual decision making

Encoding and dealing with conflicting information is essential for successful decision making in a complex environment. In the present fMRI study, stimulus conflict and response conflict are contrasted in the context of a perceptual decision-making dot-motion discrimination task. Stimulus conflict was manipulated by varying dot-motion coherence along task-relevant and task-irrelevant dimensions. Response conflict was manipulated by varying whether or not competing stimulus dimensions provided evidence for the same or different responses. The right inferior frontal gyrus was involved specifically in the resolution of stimulus conflict, whereas the dorsal anterior cingulate cortex was shown to be sensitive to response conflict. Additionally, two regions that have been linked to perceptual decision making with dot-motion stimuli in monkey physiology studies were differentially engaged by stimulus conflict and response conflict. The middle temporal area, previously linked to processing of motion, was strongly affected by the presence of stimulus conflict. On the other hand, the superior parietal lobe, previously associated with accumulation of evidence for a response, was affected by the presence of response conflict. These results shed light on the neural mechanisms that support decision making in the presence of conflict, a cognitive operation fundamental to both basic survival and high-level cognition.     

冲突对绩效的影响：个体、团队宜人性的调节作用

以往个体和团队冲突研究主要考察了个人特征或团队特征对冲突结果的影响, 而尚未充分关注冲突管理过程中个体特征与团队特征间的交互效应。基于个人-团队匹配理论, 本研究探讨了个体层面宜人性与团队层面宜人性异质性对团队中个体冲突(关系冲突、任务冲突)和工作绩效间关系的影响。基于来自64个银行服务团队(包含339名下属和64名主管)的多来源、多时点纵向数据, 本研究所得结果显示：(1)关系冲突显著负向影响工作绩效, 任务冲突对工作绩效的影响不显著。(2)个体宜人性能够显著减弱关系冲突对工作绩效的负面影响, 而增强任务冲突对工作绩效的正向影响。(3)关系/任务冲突、个体宜人性和团队宜人性异质性间存在着三重交互效应, 共同影响工作绩效。具体而言, 当团队宜人性异质性水平较低时, 个体宜人性对关系/任务冲突与工作绩效间关系的调节作用更加显著。     

动机冲突影响混合跨期决策：趋近-回避动机理论视角

组织与个人面临的许多决策, 既无纯粹获益, 也无纯粹损失, 往往需要同时对未来不同时间点的损益加以权衡, 这类损益兼具的决策称为混合跨期决策。过往研究通常沿用纯粹获益或损失跨期决策的理论框架, 缺乏与混合跨期决策相匹配的理论建构和决策过程探索。基于此, 本研究从趋近-回避动机理论出发, 探索动机冲突影响混合跨期决策的过程机制。研究1拟探讨混合跨期决策中动机冲突特点, 及其与决策行为之间的关系。研究2则计划分别操纵影响动机冲突程度的内源性因素(得失金额的相对差异程度)和外源性因素(资源有限程度), 试图揭示动机冲突程度与混合跨期决策之间的因果链条。研究3拟采用鼠标追踪技术, 基于决策过程指标进一步探索动机冲突影响混合跨期决策的过程机制。我们预期该研究结果有利于从动机冲突视角揭示并建构混合跨期决策的作用机制, 同时也将为涉及混合跨期情境的企业管理和个体消费决策提供科学依据。     

Work-family conflict and psychological well-being: Stability and cross-lagged relations within one- and six-year follow-ups

The rank-order stability and cross-lagged relations between work-to-family conflict (WFC), family-to-work conflict (FWC), and psychological well-being were examined in two longitudinal studies with full two-wave panel designs. In Study 1 (n = 365), the time lag was one year, and in Study 2 (n = 153), six years. The Structural Equation Modeling showed that the stability for WFC was .69 over one and .73 over six years. The respective stabilities for FWC were .57 and .48. Cross-lagged relations were not detected between WFC/FWC and low psychological well-being (job exhaustion, marital adjustment, parental stress, and psychological distress), expected to exist on the basis of the integrative model of work-family interface [Frone, M. R., Yardley, J. K., & Markel, K. S. (1997). Developing and testing an integrative model of the work-family interface. Journal of Vocational Behavior, 50, 145-167.]. Instead, high job exhaustion preceded high psychological distress, both within one- and six-year time lags, and within a one-year time lag: low marital adjustment preceded high psychological distress, and high psychological distress preceded high parental stress. These findings supported the spillover perspective on work-family interface [Edwards, J. R., & Rothbard, N. P. (2000). Mechanisms linking work and family: Clarifying the relationship between work and family constructs. Academy of Management Review, 25, 178-199.].     

Role of personality and affect on the social support and work family conflict relationship

The relationship between support and work family conflict has been studied extensively, but previous studies have not examined if personality moderates this relationship. In this research, we examine the moderating influence of personality on the relationship between contextual support and work-family conflict across two studies. In Study 1, we examine if core self-evaluations (CSE) moderate the relationship between four different types of workplace support, 1. family friendly work policies (FFOP), 2. family supportive organizational climate (FSOC), 3. perceived organizational support (POS), and 4. perceived supervisor support (PSS), and work interfering with family conflict (WIF) using a sample of working adults (N=435). In Study 2, we examine if Big Five personality traits and negative affect moderate the relationship between co-worker support and (WIF) using a large national sample (N=1130) of working respondents from the “midlife in the US” (MIDUS) study of health and well-being. Taken together, the current research examines the moderating effect of several key personality variables on the relationship between important forms of social support and work family conflict. Results based on these two samples indicate CSE moderates the relationship between POS and WIF, and PSS and WIF, but does not moderate the relationship between FFOP and WIF, or FSOC and WIF. Further, conscientiousness and agreeableness moderate the relationship between co-worker support and WIF. Co-worker support and WIF is stronger for individuals with higher levels of negative affect. We discuss the implications for research and practice relating to work family conflict.     

The bigger they are, the harder they fall: Linking team power, team conflict, and performance

Across two field studies, we investigate the impact of team power on team conflict and performance. Team power is based on the control of resources that enables a team to influence others in the company. We find across both studies that low-power teams outperform high-power teams. In both studies, higher levels of process conflict present in high-power teams explain this effect fully. In our second study, we show that team interpersonal power congruence (i.e., the degree to which team members’ self-views of their individual power within the team align with the perceptions of their other team members) ameliorates the relationship between team power and process conflict, such that when team interpersonal power congruence is high, high-power teams are less likely to experience performance-detracting process conflict.     

冲突水平的变化诱发冲突适应

冲突适应是重要的认知控制现象, 反映了认知控制的动态过程。然而, 目前为止对于冲突水平上的差异能否诱发冲突适应尚不清楚。本研究采用字母Flanker的变式, 通过改变目标-分心物的一致性操纵冲突水平, 探究冲突水平的变化对认知控制调整的影响。结果发现被试的反应时间随冲突水平的提高而增加; 而且先前试次的一致性影响当前试次的干扰效应, 无冲突和低冲突、无冲突和高冲突、低冲突和高冲突条件之间均出现了典型的冲突适应。本研究结果表明, 除了冲突的有无, 冲突水平的变化也能诱发冲突适应, 支持更大的冲突驱动更强的认知控制, 而且冲突诱发的认知控制的功能可能通过注意聚焦实现。这一发现为冲突监测理论的注意调节机制提供了直接的支持证据, 对于促进冲突适应的相关研究具有重要意义。     

Longitudinal Associations among Fathers' Perception of Coparenting,Partner Relationship Quality,and Paternal Stress during Early Childhood

This study examined the longitudinal and concurrent associations among fathers' perceptions of partner relationship quality (happiness, conflict), coparenting (shared decision making, conflict), and paternal stress. The sample consisted of 6,100 children who lived with both biological parents at 24 and 48 months in the Early Childhood Longitudinal Study‐Birth Cohort data set. The results showed that there are significant and concurrent associations between fathers' perceptions of the coparenting relationship and paternal stress, and between partner relationship quality and paternal stress. There was also a positive direct longitudinal association between partner relationship conflict and paternal stress. However, we found only one longitudinal cross‐system mediation effect: fathers' perception of coparenting conflict at 48 months mediated the association between partner relationship conflict at 24 months and paternal stress at 48 months. The family practice implications of these findings are discussed.     

团队权力分布差异对团队冲突的影响：程序公平和合法性的作用

近年来团队权力分布差异与团队冲突间关系受到了学界较大关注, 但相关研究结果仍存在分歧。通过对70个工作团队的调查, 探讨了团队权力分布差异对团队冲突(任务冲突、关系冲突)作用的边界条件。结果发现, 程序公平调节了两者间关系：当程序公平较高时, 团队权力分布差异与任务冲突、关系冲突负相关; 当程序公平较低时, 团队权力分布差异与任务冲突、关系冲突正相关。此外, 被中介的调节模型分析显示, 团队合法性感知中介了程序公平的上述调节作用。     

Context specificity of conflict frequency-dependent control

Interference in the Eriksen flanker task has been shown to be reduced when the (relative) frequency of conflicting stimuli is increased, a modulation thought to reflect a higher degree of processing selectivity under conditions of frequent conflict (Botvinick, Braver, Barch, Carter, & Cohen, 2001). Previous studies suggest that stimulus location acts as a contextual cue, resulting in location-specific adjustment of processing selectivity when different locations are associated with differential conflict frequencies (Corballis & Gratton, 2003; Wendt, Kluwe, & Vietze, 2008). In the current study we extend these findings by showing that not only stimulus location but also stimulus colour can be used for context-specific adjustments. These findings suggest that processing selectivity is adjusted in parallel with current stimulus processing, potentially serving to resolve a current conflict rather than to prepare for an upcoming new conflict.     

Socio-cognitive conflict, emotions and complexity of thought in real-life morality

A new taxonomy of real-life dilemmas was tested in two studies. In Study 1, 35 respondents assessed six types of real-life dilemmas in terms of socio-cognitive conflict. Support was found for a classification of dilemmas into three levels of socio-cognitive conflict. In Study 2, 191 young women responded to measures of social perspective-taking and emotional empathy and reported a real-life moral dilemma as well as their feelings while making decisions about it. The dilemmas were classified into personal and impersonal and into three levels of socio-cognitive conflict. Dependent variables were the integrative complexity of the arguments and the reported feelings (sympathy, upset, and remorse). Dispositional empathy and perspective taking predicted level of socio-cognitive conflict and feelings of sympathy but not integrative complexity. Personal dilemmas aroused more feelings of upset than did impersonal ones. Low socio-cognitive conflict dilemmas evoked less complex thinking and less intensive feelings of upset and sympathy than did moderate and high socio-cognitive conflict dilemmas.     

The time course of attentional modulation on emotional conflict processing

Cognitive conflict resolution is critical to human survival in a rapidly changing environment. However, emotional conflict processing seems to be particularly important for human interactions. This study examined whether the time course of attentional modulation on emotional conflict processing was different from cognitive conflict processing during a flanker task. Results showed that emotional N200 and P300 effects, similar to colour conflict processing, appeared only during the relevant task. However, the emotional N200 effect preceded the colour N200 effect, indicating that emotional conflict can be identified earlier than cognitive conflict. Additionally, a significant emotional N100 effect revealed that emotional valence differences could be perceived during early processing based on rough aspects of input. The present data suggest that emotional conflict processing is modulated by top-down attention, similar to cognitive conflict processing (reflected by N200 and P300 effects). However, emotional conflict processing seems to have more time advantages during two different processing stages.     

团队内冲突对团队效能的影响及作用机制

冲突是团队有效运作面临的主要挑战之一。学术界关于冲突与团队效能关系的研究结论未能达成共识, 引发了关于冲突对团队效能作用机制的探讨。回顾国内外相关文献发现, 团队特征(团队情绪、多元化、团队规范与文化价值观)、团队过程(冲突管理、信任)及任务特征等因素, 对于冲突对团队效能的作用过程具有调节作用。而基于冲突原因视角探讨团队内冲突对团队效能的影响、冲突的动态性、团队新成员冲突的激活效应和冲突与团队效能关系的本土化研究等应是未来的研究方向。     

Self-determination and conflict in romantic relationships

Four studies examined associations between E. L. Deci and R. M. Ryan's (1985, 2000) construct of autonomy, responses to relationship disagreements, and dissatisfaction after conflict. In Study 1, diary data showed that trait autonomy predicted relationship autonomy, which in turn predicted relative satisfaction after disagreements. In Study 2, trait autonomy predicted relationship autonomy, which was associated with less defensive and more understanding responses to conflict. Studies 3 and 4 examined whether one's partner's relationship autonomy uniquely predicted reported and observed behavior during conflict. Autonomous reasons for being in the relationship (of both self and partner) predicted both reported and observed responses to conflict and feelings of satisfaction.     

Task conflict effect in task switching

A part of action preparation is deciding what the relevant task is. This task-decision process is conceptually separate from response selection. To show this, the authors manipulated task conflict in a spatial task-switching paradigm, using conflict stimuli that appeared during trials with univalent targets (affording 1 task). The conflict stimuli afforded task identity because they were used as task cues with bivalent targets (affording 2 tasks) that were intermixed with the univalent targets. Thus, for univalent targets, irrelevant stimuli either caused low task conflict or high task conflict. In three experiments, the authors found poorer performance in high task conflict trials than in low task conflict trials. Task conflict was introduced during target appearance (Experiment 1) or task preparation (Experiments 2 and 3). In the latter case, the task conflict effect decreased with increasing task preparation time showing that task preparation involves task decision.