情绪智力与工作绩效的关系

大量研究证实, 情绪智力能够正向预测工作绩效, 二者关系会受到中介与调节变量的影响。现有研究存在一些问题和不足, 原因在于不同理论模型的分歧与对立、测验工具存在问题和研究没有深入到维度水平等。未来研究应该致力于理论模型的整合、新的测验工具的编制、中介与调节变量的考察、深入到维度水平考察情绪智力与工作绩效的关系。     

领导情绪智力对团队绩效和员工态度的影响——公平氛围和权力距离的作用

本研究共收集了74个工作团队的数据, 探讨了领导情绪智力对团队层面绩效(任务绩效、利他行为)和态度(满意度、团队承诺)的影响、公平氛围的中介作用以及团队权力距离的调节作用。研究结果表明：领导的情绪智力对团队绩效和态度均有显著的正向影响; 程序公平氛围中介了领导情绪智力对团队任务绩效和利他行为的影响, 交互公平氛围中介了领导情绪智力对团队任务绩效、满意度和团队承诺的影响; 团队权力距离调节了领导情绪智力和交互公平氛围的关系, 该调节关系通过交互公平氛围的中介作用影响团队任务绩效、满意度和团队承诺。     

大学生情绪智力与心理健康的关系:社会支持的中介作用和手机依赖的调节作用

以621名大学生为被试,采用情绪智力量表、心理症状自评量表、青少年社会支持评定量表、手机依赖指数量表为研究工具,探讨情绪智力与心理健康之间的关系,并在此基础上构建一个有调节的中介模型,探究社会支持的中介作用以及手机依赖在这一中介过程中的调节作用。结果发现：（1）情绪智力对心理健康的影响显著,社会支持在其中起部分中介作用,即情绪智力既可以直接影响心理健康,还可以通过社会支持的中介作用间接影响心理健康;（2）手机依赖调节了情绪智力通过社会支持影响大学生心理健康的中介过程的后半路径,相对于低手机依赖的大学生,高手机依赖大学生的社会支持对心理健康的影响更为显著。关注大学生心理健康,不仅要重视个体因素、生态环境因素的单独影响,更要重视这些因素的联合作用。     

教师情绪智力和工作绩效的关系：工作家庭促进和主动行为的中介作用

采用整群抽样法对630名中小学教师进行调查,考察教师情绪智力与工作绩效之间的关系,以及工作家庭促进和主动行为在其中的中介作用。结果发现：（1）教师情绪智力、工作促进家庭、家庭促进工作和主动行为与工作绩效呈显著正相关;（2）教师情绪智力对工作绩效具有直接的正向预测作用,同时还通过家庭促进工作和主动行为的多重中介作用对工作绩效产生影响;（3）高低情绪智力对工作绩效的影响机制不同,低情绪智力通过家庭促进工作的部分中介作用影响教师工作绩效,高情绪智力通过家庭促进工作和主动行为的完全多重中介作用影响教师工作绩效;（4）工作家庭促进中工作促进家庭维度在教师情绪智力影响工作绩效中没有显著中介作用。     

个体情绪智力与工作场所绩效关系的元分析

运用元分析方法对个体情绪智力与工作场所绩效的关系问题进行了探讨。来源于75项研究的87个独立样本满足了元分析的标准(N=12882)。元分析结果发现, 整体上个体情绪智力与工作场所绩效有中等程度的相关(r=0.28); 情绪智力测量工具、绩效衡量标准、实证数据特点和文化差异等会调节影响它们之间的关系; 在多种调节效应中, 中国文化背景下它们之间的关系最强(r=0.37)。结果表明, 情绪智力能有效地预测工作绩效; 情绪智力与工作绩效的关系强度受不同因素影响会发生小幅变化; 文化差异对它们之间关系的影响最为明显。此结果提供了情绪智力预测工作绩效的精确估计, 并能为未来情绪智力研究指引方向。     

情绪智力与工作相关变量关系的元分析：以中国样本为例

以中国样本为例,运用元分析方法对个体和团队层面情绪智力与工作相关变量的关系进行了探讨。来源于46项研究的59个独立样本满足了元分析标准(N=11578)。元分析结果发现,个体情绪智力与领导行为有高度正相关,与任务绩效、背景绩效、自我效能感有中高度正相关,与工作满意、组织承诺、创新行为有中低度正相关,与工作倦怠有中高度负相关,与工作压力有中低度负相关,与员工离职和凝聚力的相关不显著。团队情绪智力与团队绩效高度正相关。结果表明,情绪智力是工作场所有价值的变量,它对有效的工作变量有不同程度的预测性。     

情绪智力:多维度构思背后的信息

情绪智力作为影响个人发展与领导能力的关键变量已经得到许多关注。虽然许多研究都认为情绪智力更适合从一个多维度变量角度来探讨,但更多研究主要关注情绪智力的整体效应和差异,比较少从情绪智力的单一维度方面来进行研究。本研究以公务员群体来进行分析,运用多元方差分析和结构方程技术来分析人口统计特征对情绪智力多维度构思的影响,并特别关注情绪智力及各维度对个体绩效的影响。最后根据研究结果对与情绪智力相关的理论研究和管理实践提供一些建议。     

自我对话与情绪智力的关系:自我意识的中介作用

以389名大学生为被试,采用自我对话量表、自我意识量表和情绪智力量表,考察了三者之间的关系,以说明自我意识在自我对话与情绪智力的关系中所起的中介效应。结果表明,在中国大学生群体中,自我对话的自我激励维度得分最低,其次是社会评价维度,自我批判和自我管理维度得分最高;自我意识在自我对话和情绪智力的关系中起着完全中介作用;自我意识包含两个维度即私我意识与公我意识,私我意识在自我对话与情绪智力的关系中起着部分中介作用,公我意识在自我对话与情绪智力的关系中起着部分中介作用,并且私我意识的中介效应大于公我意识的中介效应。     

高校教师职业心理资本与工作绩效:社会支持的中介效应

用"高校教师职业心理资本量表"、"工作绩效量表"及"社会支持问卷"对来自全国8所高校的718名高校教师进行问卷调查。通过描述性分析、回归及结构方程模型等实证统计方法,深入分析了社会支持、职业心理资本与工作绩效关系模型的理论架构,探究了社会支持在职业心理资本对工作绩效影响的中介模型效应的内在作用机制。研究发现,社会支持、职业心理资本、工作绩效及其各维度之间均存在显著的相关;职业心理资本及其各维度对工作绩效的主效应非常显著;社会支持在职业心理资本及其各维度与工作绩效间的中介效应也均显著。这表明高校教师职业心理资本及各维度对工作绩效不但起着直接的影响作用,而且通过社会支持工作绩效产生了间接的影响。因此,提升高校教师的职业心理资本,建立良好的内、外社会支持系统对提升工作绩效都会形成良好的激励效果,从而实现教师和高校的共同发展。     

基于情绪调节模型的教师情绪劳动的中介效应探讨

本研究以Grandey的情绪调节模型为框架,通过问卷调查的方法,探讨正性情绪、负性情绪、情绪劳动以及职业倦怠之间的关系。828名中小学教师的有效数据的回归分析结果显示:基于不同情绪感受的情绪劳动对职业倦怠的影响存在差异;情绪劳动各维度既充当正负情绪均值差距(M_N-P)影响职业倦怠各维度的部分中介变量,又充当正负情绪变异系数差距(CV_N-P)影响去个性化或个人成就感的部分中介变量;表层行为、深层行为在正负情绪均值差距(M_N-P)影响去个性化之间的部分中介效应受到性别的调节。     

员工跨界行为的作用机制：网络中心性和集体主义的作用

员工跨界行为正在成为团队领域的热点课题, 但目前为止尚缺乏在中国情境下关于员工跨界行为作用机制的系统研究。本研究通过对来自61个团队的领导及其292名员工的两波纵向数据进行跨层分析, 将文化和社会网络理论整合入跨界行为领域, 在控制了个体层次的员工年龄、教育程度、性别、本团队工作时间和个人的集体主义导向, 以及团队层次的团队规模后, 发现员工跨界行为有助于提升其团队内部网络中心性的地位, 并进而促进其任务绩效, 团队集体主义氛围在员工跨界行为和网络中心性的关系中到显著的调节作用。     

The association between team‐level social capital and individual‐level work engagement: Differences between subtypes of social capital and the impact of intra‐team agreement

The study explored the association between team‐level social capital and individual‐level work engagement. Questionnaire data were collected from six companies in the dairy industry. Seven hundred seventy‐two participants divided into 65 teams were included. In confirmatory factor analyses, we found a superior model fit to a four dimensional model of social capital: bonding social capital, bridging social capital and two types of linking social capital. The results showed a positive association between all subtypes of social capital at the team level and work engagement at the individual level. However, this association only remained significant for linking social capital in relation the workplace as a whole when we adjusted for psychosocial working conditions. The level of intra‐team agreement in social capital score did not moderate the association between social capital and work engagement. In conclusion, the results provide further support for previous findings suggesting a positive association between social capital and work engagement. They add to the existing knowledge by suggesting that linking social capital in relation to the workplace is the most important explanatory variable for work engagement, thus emphasizing the need to distinguish between subtypes of social capital in research and practice.     

基于知识图谱的国际心理资本研究回顾与展望

研究运用科学知识图谱方法,对2004—2020年Web of Science数据库中2080篇心理资本的文献进行了分析。结果表明:从2004年至今,心理资本相关研究的数量持续增长;心理资本的构成与测量、研究内容及其应用层次不断深化和发展;社会资本、团队和心理健康是心理资本领域研究的热点问题。未来的研究要丰富心理资本的研究方法,完善其结构维度,拓展其在多个或跨层次分析中的应用,构建我国本土文化背景下的心理资本理论框架。     

Conflicts with Friends: A Multiplex View of Friendship and Conflict and Its Association with Performance in Teams

Drawing on conservation of resources theory, multiplex social networks research, and the emerging conflict involvement perspective, the purpose of this study is to develop and test a multiplex view of conflict that explicitly accounts for the nature of the social relationships between those involved in intrateam conflict and how these multiplex relationships differentially impact team performance. Data were collected from 120 teams engaged in a 4-month business simulation. Relationship conflicts occurring among team members who are friends have a negative impact on team performance, whereas those occurring between non-friends have a positive impact on team performance. Although we also find non-friend task conflicts to be beneficial for team performance, friend task conflicts have no impact on team performance. This study highlights the dark side of workplace friendships and admonishes managers to pay close attention not only to conflicts among employees, but also to the relational closeness of those involved in conflict. The current study provides empirical support for the emerging conflict involvement perspective by explicitly assessing the number of individuals involved in conflict as well as the type of relationships between them. We also extend research on multiplex relationships from the individual to the team level of analysis. Finally, we respond to calls for studies of multiplexity that include both positive and negative relationships.     

AN EXPLORATION OF MEMBER ROLES AS A MULTILEVEL LINKING MECHANISM FOR INDIVIDUAL TRAITS AND TEAM OUTCOMES

We use data from 220 individuals in 45 teams to examine team member roles as a cross-level linking mechanism between personality traits and team-level outcomes. At the individual level, peer ratings of task role behavior relate positively with Conscientiousness and negatively with Neuroticism and Extraversion. Peer ratings of social role behavior relate positively with Agreeableness and negatively with Openness to Experience. At the team level, a composition process of aggregation operates such that the mean for social roles corresponds with social cohesion. Compilation processes of aggregation also occur, as the variance of social roles corresponds negatively with task performance, and the variance of task roles corresponds negatively with cohesion. Skew of the distribution for social roles within each team—a measure of critical mass of members individually enacting the role—also correlates with social cohesion.     

社会网络视角的团队情绪智力

据估计, 60%的团队都没有达到它们的目标, 这给学术界提出了重要且具有挑战性的研究课题。情绪智力(emotional intelligence)是在人际关系基础上发展起来的重要概念。研究发现, 基于微观个体或宏观整体的团队情绪智力在团队成功达到目标过程中起到重要作用。然而, 当前尚无研究探讨基于团队局部成员间情绪智力行为交换而产生的团队情绪智力对团队的影响。为此, 本课题从配对层次(一对一关系中两个人, 即actor-target)这一新角度探讨团队情绪智力, 通过把它看做团队过程中一种产生的状态(emergent state), 在整合团队成员交换理论和社会网络方法基础上对它进行研究。具体围绕团队内配对单元存在的交换关系(指目标者感受到行动者对其实施的情绪智力行为)在团队中形成的网络所代表的团队情绪智力开展实证研究, 以期从理论上揭示团队内情绪智力行为交换的特征, 情绪智力自下而上(bottom-up)由个体发展到团队的过程, 以及配对基础的团队情绪智力的影响效应, 从而为团队管理实践提供具体的改善建议。     

团队内隐异质性：内涵拓展及其效能机制

从内隐异质性的内涵维度及其效能机制, 包括内隐异质性作用于绩效的中间过程和情境因素、内隐异质性和外显异质性的交互作用、团队断裂带和内隐异质性的跨层次研究方面阐述了团队内隐异质性研究的最新成果和进展, 并在此基础上提出了未来研究的一个整合框架。未来的研究需要在内隐异质性内涵维度及其前因变量、内隐异质性的跨层次研究、团队断裂带及其与团队结果变量之间关系、社会网络背景下内隐异质性与团队绩效之间的关系等方面进一步探索。     

The longitudinal association between social status insecurity and relational aggression: Moderation effects of social cognition about relational aggression

Previous research has shown that adolescents’ insecurity about their social status is related to their use of relational aggression. However, little is known about how adolescents’ social cognition may moderate this association. Employing a mixed-method approach and a short-term longitudinal design, this study addresses this issue by examining the moderation effects of attribution and outcome expectancies regarding relational aggression on the associations between social status insecurity and relational aggression among 476 Chinese adolescents (238 girls). The main results showed that self-serving attributions and instrumental outcome expectancies strengthened the positive and longitudinal association between social status insecurity and self-reported relational aggression. The findings of this study enrich our knowledge about the social cognitive processes pertinent to peer status and relational aggression among adolescents.     

Testing relations between group cohesion and satisfaction in project teams: A cross-level and cross-lagged approach

Based on a two-dimensional perspective of group cohesion, this study examines the emergence of task cohesion and interpersonal cohesion in project teams and their roles in changes in members’ individual satisfaction with the team. Specifically, we tested a direct-effect and mediation model of the cross-level relationship between team task and interpersonal cohesion and individual satisfaction with the team over time. With a sample of 74 newly created project teams, the hypotheses were tested using a two-wave panel design. Results indicate that task cohesion emerges more strongly than interpersonal cohesion during the first stages of work in project teams. Moreover, the cross-lagged relationship between team interpersonal cohesion and individual satisfaction with the team was mediated by team task cohesion.     

A multiplex view of leadership structure in management teams

In the hope of complementing the structural perspective in upper echelon research and advancing a fine-grained understanding of dyadic leadership influence in management teams, the current study combines two types of intrateam structures—leadership network and friendship network—to create a multidimensional conceptualization of leadership structure in management teams. Specifically, we propose that management teams with a denser singular leadership network (i.e., a network consisting of many leadership ties that are not coupled with friendship ties) should have lower management team cohesion, which subsequently renders worse business unit performance. To contrast, management teams with a denser multiplex network (i.e., a network consisting of many leadership ties that are coupled with friendship ties) should have higher management team cohesion, which subsequently renders better business unit performance. Guided by structural contingency perspective, we further propose that management team task interdependence will strengthen team cohesion's positive impact on business unit performance. To test the hypothesized model, we collected team-level social network data and multiple-wave survey data from 697 managers nested in 148 hotels (i.e., 148 management teams) owned by a large hospitality company. We also obtained objective performance data for each hotel (i.e., occupancy percentage rate and revenue per available room per day) as the criterion measure. The data supported our hypotheses. The theoretical and practical implications of our findings are discussed.