Transfer of Skills in the Context of Non‐Suggestive Investigative Interviews: Impact of Structured Interview Protocol and Feedback

Two groups of police investigators were trained in the use of the National Institute of Child Health and Human Development (NICHD) interview protocol. After the training, one group (n = 8) received written feedback on each interview they conducted, whereas the other group (n = 11) did not. The objective of the study was, first, to evaluate the effect of NICHD protocol implementation on the types of questions and details provided by children and, second, to evaluate the impact of post‐training feedback. Interviewees were alleged sexual abuse victims between the ages of 3 and 14 years. Application of the NICHD protocol allowed interviewers to use more open‐ended questions and to obtain more details. The results show that providing feedback significantly increased the quality of the interviews. It is recommended that the NICHD protocol be used to interview child victims and witnesses and that feedback sessions be held with interviewers. Copyright © 2012 John Wiley & Sons, Ltd.     

A component analysis of job interview training for young adults with autism spectrum disorder

The job interview is a vital component to acquire employment. Individuals with autism spectrum disorder may experience difficulties with job interviews due to notable deficits in social and communication skills. We evaluated the relative impact of several components of a job interview training package on six participants' responses to commonly asked interview questions. We used a multiple baseline design across participants to present the following components: written instructions, rehearsal and video self‐feedback with a commercially available training program, and verbal feedback delivered by the experimenter. Results demonstrated that all participants required an additional behavioral skills training session to meet our mastery criterion. However, once training was complete, all participants showed generalized performance when the interview questions were presented in a varied format and by a novel interviewer outside of the training environment. In addition, their performance was maintained at follow‐up.     

The effect of post‐identification feedback on the recall of crime and perpetrator details

The present study examines the effect of identification feedback on the quantity and accuracy of crime event details recalled, willingness to attempt misleading questions and confidence in the accuracy of these details. All participants (N = 60) viewed a short video clip of a staged building society robbery and then made a false identification of the robber from a target‐absent photospread. Eyewitnesses were next given confirming feedback (i.e. told that they had identified the suspect), disconfirming feedback (i.e. told that they had failed to identify the suspect) or no feedback. All eyewitnesses then attempted a series of short‐answer questions relating to details about the robber, accomplice, victim, building society, theft and getaway. Disconfirming feedback significantly reduced eyewitness confidence in recall accuracy but there was no significant effect of feedback on the overall quantity and accuracy of details recalled or willingness to attempt misleading questions. The theoretical implications of these results are discussed. Copyright © 2005 John Wiley & Sons, Ltd.     

The effect of long‐term training on police officers' use of open and closed questions in field investigative interviews of children (FIIC)

This study intends to assess the effect of long‐term training on police officers' use of open and closed questions in investigative interviews of children. One hundred field investigative interviews of children were divided into two groups based on the interviewers' level of competence (training and experience). The police officers' questions were classified into groups of either open or closed. In all interviews, the mean numbers were 20 open and 217 closed questions, corresponding to an open–closed question ratio of 1:10. The most competent interviewers used 22 open questions and the less competent used 19 open questions, but the difference was not statistically significant. Analyses of variance (ANOVA) showed a significant effect of question but no main effect of competence. ANOVA revealed a descending number of open questions during the interviews, whilst the distribution of closed questions showed an inverted U distribution with most frequent use of closed questions in the middle part of the interviews. Possible strategies of enhancing the use of open questions are discussed. Copyright © 2006 John Wiley & Sons, Ltd.     

Effects of training on age estimation

This study examined the possibility to improve accuracy of age estimates through training. Thirty‐four participants were divided into an experimental and a control group. The sessions included a pre‐test before training, six feedback or no‐feedback training tests and a post‐test after training. The experimental group performed the feedback tests and the control group the no‐feedback tests. Training was found to improve age estimation accuracy, particularly estimations of old stimuli, and training with feedback seemed to be superior to training without feedback. No difference was found between the groups at pre‐test, but at post‐test the experimental group exhibited greater accuracy in age estimation. Moreover, the experimental group increased its accuracy between the pre‐ and post‐tests. Copyright © 2006 John Wiley & Sons, Ltd.     

Dynamics in Using Different Question Types in Estonian Police Interviews of Children

The present study examined Estonian police officers' interviewing tactics with children in cases of physical and/or sexual abuse, as there are no published studies conducted in a country formally part of the Soviet Union. Also, the dynamics in using different question types within interviews was examined. Investigative interviews with 66 children (mean age 8 years 10 months, range 4 to 14 years) were transcribed and analyzed. Option‐posing and direct questions were most frequently employed, but invitations produced significantly more information. Four to seven‐year‐old children were asked more suggestive questions than older children. As interviews progressed, the average number of explanations and general invitations per interview decreased, whereas the number of suggestive and option‐posing questions increased. This study suggests that like police officers in other countries, Estonian investigators require training in structured interviewing methods to increase the number of invitations and reduce reliance upon option‐posing and direct questions. Copyright © 2011 John Wiley & Sons, Ltd.     

Children's episodic and generic reports of alleged abuse

With the present data, we explored the relations between the language of interviewer questions, children's reports, and case and child characteristics in forensic interviews. Results clearly indicated that the type of questions posed by interviewers—either probing generic or episodic features of an event—was related to the specificity of information reported by children. Further, interviewers appeared to adjust their questioning strategies based on the frequency of the alleged abuse. Children alleging single instances of abuse were asked more episodic questions than those alleging multiple abuses. In contrast, children alleging multiple incidents of abuse were asked a greater proportion of generic questions. Given that investigators often seek forensically relevant episodic information, it is recommended that training for investigators focus on recognition of prompt selection tendencies and developing strategies for posing non‐suggestive, episodically focused questions. Copyright © 2010 John Wiley & Sons, Ltd.     

Rater training: Understanding effects of training content,practice ratings,and feedback

Despite the popularity of frame‐of‐reference training (FORT), it is not clear how different structural elements of FORT work in concert to improve rating accuracy. Furthermore, past rater training studies have lacked rigorous control groups leading to low thresholds for showing improvements in rating accuracy due to FORT. The current study allowed for the isolation of components of rater training that increase rating accuracy when compared to a rigorously designed control group. Results indicated that repeated rendering of practice ratings improve rating accuracy and this practice effect was amplified by practice rating feedback. Although accuracy‐based training content improved interrater agreement, it did not contribute to improvements rating accuracy over and above the control group. We discuss the implications of the findings in relation to best practices for designing rater training programs.     

The effects of question type on self‐contradictions by children in the course of forensic interviews

Twenty‐four forensic interviews of seven alleged victims of child sexual abuse were examined to elucidate the circumstances in which the children contradicted forensically relevant details they had provided earlier. Suggestive questions by the interviewers elicited a disproportionate number of contradictions, whereas open‐ended invitations never elicited contradictions. Because contradictions necessarily imply that details were stated inaccurately at least once, these close analyses of forensic interviews demonstrate that, as in analogue contexts, open‐ended prompts yield more accurate information than do focused questions, particularly option‐posing and suggestive prompts. Published in 2001 by John Wiley & Sons, Ltd.     

基于即时反馈的反应抑制训练对青少年和成人执行功能的训练效应和迁移效应

本研究以基于即时反馈的Stop Signal范式为训练任务, 考察3周训练是否对青少年和成人的执行功能产生训练效应和迁移效应。发现青少年、成人实验组和积极控制组都出现了训练效应。两个实验组均产生了对反应抑制Go/No-go任务的迁移效应; 但只有青少年实验组出现了对干扰抑制Stroop任务的迁移效应。成人实验组和积极控制组都出现了对2-back任务的迁移效应; 但只有青少年实验组出现了在2-和3-back任务上的迁移效应。所有组别都未能出现对推理能力的迁移。研究证明从青春期到成年期, 基于即时反馈的反应抑制训练能够对执行功能产生训练和迁移效应, 但迁移仅限于抑制和工作记忆等基础成分, 无法改善推理能力。     

In search of transfer following cued recall practice: The case of process‐based biology concepts

Previous work has demonstrated that cued recall of a term from a fact yields learning that does not transfer, relative to a restudy control, to recall of another term from the same fact. Here we report six experiments in which a series of manipulations during the initial study and training phases of learning, hypothesized to increase transfer for process‐based biology concepts, were investigated. In Experiments 1 and 2, fill‐in‐the‐blank questions combined with immediate or delayed and repeated correct answer feedback improved learning but not transfer. In Experiments 3 and 4, practice questions that involved recalling process steps, understanding ordinal relationships, or making inferences did not improve transfer. Positive transfer was produced, however, in Experiments 5 and 6 via retrieval–verification–scoring, a new method in which difficult fill‐in‐the‐blank questions were combined with extensive feedback processing. We discuss implications for transfer in both theoretical and applied contexts.     

Training teamwork in medicine: An active approach using role play and feedback

Recent reports in the field of medicine have recommended teamwork training as method of reducing human error. The current study evaluated a teamwork training protocol that used a lecture, several role plays, and guided discussion for feedback. Forty‐one medical residents participated in the training on 1 of 2 days (groups) and completed evaluation measures both prior to and immediately following the training program. Means for a situational judgment test (SJT) were higher for post‐training scores than pre‐training scores. However, mean comparisons with teamwork attitudes and learning goal orientation did not yield significant differences. An item analysis of the SJT responses indicated significant response shifts that corresponded to teamwork behaviors. Results suggested that teamwork training positively affected behavioral intentions for trauma room teamwork.     

Sharing My Music with You: The Musical Presentation as a Tool for Exploring,Examining and Enhancing Self‐Awareness in a Group Setting

Musical presentation (MP) is a diagnostic and therapeutic music therapy tool which focuses on the participant's emotional exploration and awareness‐insight development. Using this tool people present themselves through music of their choice and subsequently receive feedback from their peers. This study investigates MP as a tool for enhancing self‐awareness in the context of a voluntary activity that was integrated in courses for undergraduate students in order to demonstrate its possible uses. Open‐ended in‐depth interviews with 15 MP presenters and focus‐group interviews with 41 MP peers who listened to the presentations were conducted. The Johari Window, which is a cognitive psychological model used to help people better understand their interpersonal communication and relationships, served as a conceptual framework for this study. Qualitative analysis of the data showed that presenters' self‐awareness was enhanced through the use of both music and words. As an accessible and creative tool, the MP can be used as a way for people in both therapeutic and non‐therapeutic settings to present themselves via their music to a group and increase their self‐awareness.     

Using unexpected questions to elicit information and cues to deceit in interpreter‐based interviews

We examined whether speech‐related differences between truth tellers and liars are more profound when answering unexpected questions than when answering expected questions. We also examined whether the presence of an interpreter affected these results. In the experiment, 204 participants from the United States (Hispanic participants only), Russia, and the Republic of Korea were interviewed in their native language by a native‐speaking interviewer or by a British interviewer through an interpreter. Truth tellers discussed a trip that they had made during the last 12 months; liars fabricated a story about such a trip. The key dependent variables were the amount of information provided and the proportion of all statements that were complications. The proportion of complications distinguished truth tellers from liars better when answering unexpected than expected questions, but only in interpreter‐absent interviews. The number of details provided did not differ between truth tellers and liars or between interpreter‐absent and interpreter‐present interviews.     

Using Direct Skills Teaching to Improve Job Skills for Persons With Disabilities

This study evaluated whether a direct skills training (DST) approach for persons with disabilities can better prepare participants for job interviews. Twenty graduate students in a master's program in rehabilitation counseling at various agency internship sites were trained in a 4‐session Presenting Qualifications curriculum based on DST administered to 126 participants in 20 group settings. Participants reported greater confidence and preparedness in the interview process, in answering difficult questions, and in highlighting past accomplishments after the group. Results support the feasibility of training entry‐level rehabilitation counselors in the DST approach to teach job interview skills to individuals with disabilities.     

Dear Computer,Teach Me Manners: Testing Virtual Employment Interview Training

Expanding research on employment interview training, this study introduces virtual employment interview (VI) training with focus on nonverbal behavior. In VI training, participants took part in a simulated interview with a virtual character. Simultaneously, the computer analyzed participants’ nonverbal behavior and provided real‐time feedback for it. The control group received parallel interview training. Following training, participants took part in mock interviews, where interviewers rated participants’ nonverbal behavior, and interview performance. Analyses revealed (a) that participants of VI training showed better interview performance, (b) that this effect was mediated by nonverbal behavior, and (c) that VI training has a positive influence on interview anxiety. These results have important practical implications for applicants, career counseling centers, and organizations.     

Interviewing children and adults: the effect of question format on the tendency to speculate

In formal interviews it is important that interviewees indicate when they do not know the answer, rather than speculate. In this study we investigated whether question format affected the tendency to speculate. One hundred and twenty‐eight 5‐ to 9‐year‐olds, and 23 adults, were told two short stories, and were then asked questions about the stories. Half of the questions were answerable based on the information provided; the other half were not answerable. Within these categories, half of the questions were closed questions (i.e. only required a yes/no response), and half were wh‐questions (i.e. requested particular details to be provided). All participants performed at ceiling with the answerable questions. With the unanswerable questions, there was an effect of format. The majority of children and adults correctly indicated that they did not know the answer when asked unanswerable wh‐questions. However, the majority of children, and just over one‐fifth of adults, provided a response (i.e. ‘yes’ or ‘no’) to the closed unanswerable questions. The implications for interviews, particularly within a forensic context, are discussed. Copyright © 2001 John Wiley & Sons, Ltd.     

Cultural Adaptation of a Cognitive Behavior Therapy Guided Self‐Help Program for Mexican American Women With Binge Eating Disorders

Data on the compatibility of evidence‐based treatment in ethnic minority groups are limited. This study utilized focus group interviews to elicit Mexican American women's (N= 12) feedback on a cognitive behavior therapy guided self‐help program for binge eating disorders. Findings revealed 6 themes to be considered during the cultural adaptation process and highlighted the importance of balancing the fidelity and cultural relevance of evidence‐based treatment when disseminating it across diverse racial/ethnic groups.