Le stress au travail : du paradigme des risques psychosociaux à celui de la qualité de vie au travail

An action research using three classical models of occupational stress enabled us to verify the impact on the results obtained from the choice of model and paradigm: psychosocial risks versus Quality of work life. Four hundred and thirty-six supermarket employees answered a questionnaire including these three measures of stress, the outcomes (satisfaction, fatigue) and a possible cause (role strain). Our results validate the hypotheses of significant differences in stress prevalence levels according to the model, such as links to the factor and the consequences, as well as the importance of the perception of stress to explain the negative experience.     

Équivalence échelle composite – échelle globale dans la mesure de la satisfaction au travail

We measured work satisfaction within the same sample (n=12) using two different methods : the one-item-scale global measure and the facet-scales composite measure. Results showed that the global scale is not equivalent to summated facet scales. This results can be explained by the fact that composite measures don’t take into account the proper weight of each facet in the computation of general work satisfaction. Considering limits presented by mixed measures in order to show up this weights, we advocate the development of a work satisfaction composite measure that integrates the measure of the importance allocated to each facet of work in the computation of general work satisfaction.     

L’effet du sens du travail sur l’intention de quitter des personnels soignants en EHPAD. Quel impact de la satisfaction au travail et de la charge de travail ?

The aim of this study was to explore the relationships between the meaning of work and the intention to leave, job satisfaction and workload in a pre-pandemic context. In a population highly affected by turnover problems, care assistants working in French EHPAD (n = 125) completed a self-administered online questionnaire. The results of the study show a significant link between the variables mentioned above. Job satisfaction exerts a mediating effect between the meaning of work and the intention to leave. This mediation is not found for workload. This study highlights the interest of working on the meaning of work as a possible lever against the intention to leave.     

Le “droit au travail” et la revolution de 1848 en France

Sans résuméCommunication faite à la seconde Conference Internationale de Linguistique Psychologique (Naarden, Pays-Bas, Août 1946).     

Amélioration de la qualité de vie au travail dans les unités de soins : la démarche ORSOSA

Improve the quality of working conditions is a major issue for healthcare workers who have to deal with productivity obligations and multiple procedures. Based on the magnet hospital concept, the ORSOSA study (prospective cohort study of 4000 helthcare workers) helped develop and validate a methodolody that allows to quickly diagnose the levels of psychological and organizational constraints (CPO) from the staff’s point of view / of the staff. The ORSOSA method relies on an organisational psychologist who launches a dynamic during the diagnostic feedback phase. He gets the team to appropriate the strengths and weaknesses and to rank their recommendations. This article presents an overview of the method and it the first stages of its evaluations.     

L’addiction au travail : quels effets de la charge de travail,de la dissonance émotionnelle et du surinvestissement ?

The present study aimed to assess workaholism in the light of job demands (psychological demands, efforts, emotional dissonance) and job resources (control, social support, rewards). The study was conducted among 342 employment counselors. The results revealed that the employment counselors would have all the more workaholism behaviors that the organizational context expose them to high levels of psychological demands and efforts, high levels of over-commitment and emotional dissonance and low levels of social support and rewards. Multiple regressions highlighted the central role of psychological demands, over-investment and emotional dissonance to reveal workaholism.     

La justice organisationnelle comme levier pour promouvoir la qualité de vie au travail

The goal of this study is to show the relevance of organizational justice principles in interventions to prevent psychosocial risks. Following an introduction identifying organizational justice as a predictor of health and quality of work life, we illustrate its application to a diagnosis and an intervention for hospital staff. The responses of 685 employees to a questionnaire identified a lack of support and justice by managers; thus, sensitivity to organizational justice was incorporated into a training program on management and psychosocial risks. A quasi-experiment in which hospital staff participated revealed a beneficial effect of the manager training on justice perceptions of the staff, confirming in part our hypotheses. The illustration in our study of the benefits of using justice principles in manager training offers new perspectives for promoting quality of life at work and reducing psychosocial risks.     

Dynamique des valeurs culturelles au travail en contexte gabonais : influence de la culture nationale et de la culture d’entreprise occidentale

More and more Western organizations settle in Africa and import their corporate culture. This contrasts strongly with local national culture. The present study examines the direct links and the interactive effect of Gabonese culture and Western corporate culture on workplace cultural values. A total of 650 Gabonese employees working in Western organizations answered a questionnaire. The results indicate that Gabonese national culture and Western corporate culture are differentially linked with collectivism at work, given that the former is positively associated whereas the latter is negatively associated. Moreover, an additive effect of both cultures on the distance to power. Thus, the cohabitation between Gabonese national culture and Western corporate culture leads to a mismatch of cultural values at workplace.     

Adaptation et validation francophone d’une échelle de la spiritualité au travail

Most researchers working on the thematic of workplace spirituality recognize the importance of its relationships with individual and organizational performance. However, no scale for assessing it has been translated and validated in a French-speaking context. Therefore, this study aims to validate the adaptation of the “Workplace spirituality” scale. Exploratory and confirmatory analyses were carried out on all data collected from 623 participants working in France. The results revealed a five-factor solution: “Transcendence”, “Alignment with the organization values”, “Mindfulness”, “Compassion” and “Meaningful work”, as well as satisfactory psychometric qualities. The discussion presents the reasons why the French version is valid and identifies some of the limitations of this study.     

Satisfaction et confort au travail. L’apport de la démarche implicative

A large body of research has investigated the psycho-organizational variables predicting satisfaction at work, but few studies have so far examined variables in the field of environmental psychology. Our study aims first to identify the impact of variables evaluating comfort at work (satisfaction with the work environment, attachment to the workplace) by comparing them with organizational variables known to be related to job satisfaction, and then to rank the relationships between these variables in a pseudo- implication sequence, based on statistical implicative analysis. The study involved 105 bank employees and confirms our theoretical model, showing that job satisfaction can be explained implicatively by the three other variables [(Comfort/Functionality => Control/privacy) => Workplace attachment] => job satisfaction.     

L’entraînement de la mémoire de travail par le programme Cogmed et le TDAH

IntroductionAttention-deficit/hyperactivity disorder (ADHD) is a prevalent neurodevelopmental disorder. Inattention, hyperactivity, and impulsivity are key symptoms of ADHD. It is typically associated with working memory deficits at the cognitive level. For this reason, interventions have been designed to train working memory in ADHD. Currently, Cogmed Working Memory Training program is the most commonly used and studied program in clinical practice and research. This program is proposed as an intervention for ADHD that targets working memory deficits with specific exercises through intensive training sessions.ObjectivesThe goal of this literature review is to examine the effects of the Cogmed program in children and adolescents with ADHD on working memory, inhibition, non-verbal reasoning, attention functioning, ADHD symptoms and academic achievement. All existing studies on the subject that included a control group (n = 8) are reviewed.ResultsIt is clear from most studies that Cogmed training program increases and verbal and visuospatial working memory (or the phonological loop and visuospatial sketchpad in Baddeley's model (1986, 2007), among ADHD participants. However, transfer of learning is not demonstrated on other components of working memory that are not directly targeted by the program such as the central executive described in Baddeley's model or the secondary memory defined by Unsworth & Engle (2007). With regards to far transfer measures, results are controversial for inhibition, non-verbal reasoning, ADHD symptoms reported by parents, and reading abilities. No improvement is demonstrated for attentional capacities, ADHD symptoms reported by teachers and mathematic reasoning.ConclusionCogmed training improves verbal and visuospatial working memory, two cognitive functions that play an important role in ADHD. However, Cogmed's exercises need to be modified in order to train more complex working memory components such as the central executive (Baddeley, 1986, 2007) and the secondary memory (Unsworth & Engle, 2007), which are more impaired in ADHD than the phonological loop and visuospatial sketchpad. Another approach would be to design programs that can tackle a larger range of cognitive functions that are impaired in ADHD (e.g., inhibition). In future, studies evaluating such modified programs, direct observation instruments that are more sensitive to short-term changes need to be included. Follow-up measures should also be systematically included.     

Effet du télétravail sur la santé psychologique et la performance des travailleurs durant la pandémie de la Covid-19

The aim of this study was to examine how the widespread use of telework during the COVID-19 pandemic may have created a specific work context influencing employees’ psychological health and performance. Results of analyses conducted on a sample of 3771 Canadian teleworkers revealed that telework created additional demands such as task interdependence and professional isolation. These demands had negative effects on telework performance by increasing the frequency of perceived stress. However, the presence of resources such as organizational support appeared to play a buffering role in moderating the direct effect of professional isolation on telecommuting performance.     

La evolución de la intencionalidad de la conciencia: de la conciencia intencional descarnada de Brentano a la Intencionalidad operante de Merleau-Ponty

Resumen

Este estudio pretende penetrar en uno de los conceptos más relevantes de la historia del pensamiento filosófico y psicológico: la cuestión de la conciencia (y su carácter intencional) así como las aporías y problemáticas que acarrea.

Para Brentano, si la psicología pretende tener el estatuto de cientificidad, debe circunscribirse temáticamente a un único ámbito: la conciencia. Asimismo, su característica primordial radica en que siempre será conciencia de algo (será intencional). No obstante, la validez de esa intencionalidad se problematizará por los seguidores del planteamiento bren-taniano. Entre ellos, Husserl matizará ciertos aspectos de la naturaleza intencional de la conciencia, así como radicalizará ciertas cuestiones de Brentano.

Ulteriormente, se observará como la conciencia intelectualista brentaniano-husserliana empezará a enraizarse en el mundo, gracias a la ontología del ser-en-el-mundo de Heidegger, y perderá el carácter epistemológico preponderante, para adueñarse de una vertiente práctica. A su vez, esta relevancia de la praxis se radicalizará en Merleau-Ponty, con su propuesta de la intencionalidad operante haciendo referencia al vínculo antepredicativo, corporal, que el sujeto mantiene con el mundo.     

Evaluation de la capacité de travail des seniors : l’apport des compétences perçues

The Work Ability Index (Ilmarinen, Tuomi, & Klockars, 1997; Ilmarinen, 2007) is a validated tool extensively used in epidemiological studies to measure older workers work ability. The WAI is relatively focused on health. The VOW/QFT (Hellemans, 2010, 2011, 2013) proposes to expand the notion of work ability with these competences, beyond the issue of functional ability. This contribution aims to test convergences and divergences between the WAI and the two work ability indices of the VOW/QFT, and also their respective predictors. Analyzes, conducted with 254 workers subject to medical visits, have shown especially that WAI scores and evolution of ability scores from the VOW/QFT are highly correlated, generally and among laborers, but not among employees. The results highlight the interest accounting for perceived competence for assessing work capacity among employees.     

L’impact de la reconnaissance organisationnelle sur la santé psychologique au travail des répartiteurs d’urgence

The purpose of this research is to measure the relationships between organizational recognition and workplace psychological health for emergency dispatchers by a predictif correlational design. Data collected from a secure online questionnaire sent to dispatchers via four emergency call centers (n = 155) measured psychological health at work (Gilbert et al., 2011) and organizational recognition (Brun and Dugas, 2005). The results of multiple linear regression analyses partially confirmed the hypothesized links between the two variables: they attested that organizational and co-worker recognition partially explained psychological well-being at work (R² = .25, p < .001) and psychological distress at work (R² = .30, p < .001) among emergency dispatchers.     

Evaluación de la escala de control de la acción

Resumen

El objetivo ele la investigación fue determinar las propiedades psicométricas básicas de la Escala de Control de la Acción de Kuhl en una muesta de estudiantes mexicanos. La escala fue traducida y sometida a varias revisiones por los autores, después de lo cual se aplicó a una muestra de 180 estudiantes universitarios. La confiabilidad alfa de Cronbach de las diferentes subescalas fue baja. Un análisis de componentes principales con rotación ortogonal mostró que el porcentaje de varianza explicada por el primer factor de cada subescala fue muy pequeño. Se intenta explicar los resultados con base en la deficiente caracterización que hace Kubl de las diferentes clases de orientación hacia el estado y factores de tipo cultural.     

Les déterminants de la charge de travail perçue dans deux services d’urgence hospitaliers en France

This article gives an account of research carried out the workload of healthcare providers in hospital emergency wards, by focusing on several factors that are both related to the patients and to their activity. Based on 121 observations conducted in two hospitals, coupled with the NASA-TLX scale and an ad hoc questionnaire, this research indicates that the elements which contribute the most to perceived workload are the agitated behavior of patients and communication difficulties linked to handicap. However, variations in the number of tasks do not seem to have an influence on the workload perceived by health care providers which tends to highlight that the relations to patients contribute more to the perception of workload than the number of tasks. In the situation observed, the regulation of workload is made possible by the management of relational factors (physical demand, frustration and effort) which determine, in part, workload perception. In order to reduce or adapt this load, this article suggests basing interventions on the way to deal with difficult patients and not on the regulation of the number of tasks.     

Quelle validité pour une mesure de la satisfaction au travail en un seul item ?

Single-item measures of job satisfaction have several advantages. However, there still exist debates on their use. In this article, we discuss the advantages and disadvantages of this type of measurement, and present an empirical study to compare the results of the assessment of job satisfaction with measures which, in theory, should be linked with it (perceived stress, psychological distress, satisfaction with life). The results tend to highlight the validity of the single-item measures of job satisfaction. Indeed, on the one hand, the observed correlations between the single-item measure and the global or multifactorial job satisfaction measures are satisfactory (from .65 to .85). On the other hand, correlations with other relevant measures in occupational health are all significant (P < .01) and between .239 and .529. We present, then, some results highlighting the influence of some job characteristics on job satisfaction for the sample interviewed. Finally, we discuss the application of a single-item measure, emphasizing the benefits of it and especially the idea that this evaluation offers a consideration of the subjective perception of job satisfaction.     

Prévenir et agir sur les problèmes de santé au travail : les services de santé au travail à la croisée des chemins

This article presents an ongoing research regarding work-related health issues as they are perceived and identified by professionals practicing in occupational health services. The study is based on interviews with occupational doctors, nurses, technicians in prevention of occupational hazards and assistants, employed in two general services. The article starts with an overview of the recent changes in the workplace and in the practicing conditions of the professionals in the services. It then analyses the types of issues they identify among the employees they have in charge. Finally, the article examines the actions that can be done by the services, and the limitations of these actions. The professionals appear to be negotiating with various strains.