Accounts of workplace bullying: The role of the organization

In over a decade of research into bullying at work, the focus has been on defining, measuring, and explaining the essential nature of the bullying phenomenon. This focus has positioned the individual as the main unit of analysis, with the organization acting as a facilitating backdrop. By assuming a critical research position as opposed to the dominant positivist tradition from which most of the bullying research emanates, attention can be drawn to additional and marginalized accounts. Our research does not offer a definition of bullying—rather, we examine the implications of the different ways in which the term bullying is used. This paper uses data from a case study in a large telecommunications company's call centres. We demonstrate that while employees use the pathologized individual and the facilitating environment to account for bullying, in addition they use the notion of the pathologized organization. This additional narrative brings issues of power and politics in organizations to the fore. Taking a critical management approach, we focus on employee accounts of the oppressive impact of power structures. We argue that marginalizing certain accounts functions to maintain the organizational power balance. By using the term bullying to describe their work experience, employees in this study sought to employ an emotive and highly charged term to highlight their discontent at increasingly difficult work situations.     

Parenting at home and bullying at school

The present study aimed at examining the relationship that may exist between specific parental practices at home and the child’s bullying and victimization experiences at school. This study attempted to go beyond parental styles, a variable that most of the earlier studies have used and introduce three, relatively new parameters of bullying and victimization; namely, parent–child conflict, parental monitoring and child disclosure. It was found that parenting at home seems to be related to bullying at school. However, not all aspects of parenting are related, and not in the same way. Parent–child conflict was found to be positively correlated to, and a potent predictor of both bullying and victimization; child disclosure was found to be negatively correlated to and also a potent predictor of bullying (not victimization), while parental monitoring, unlike earlier reports, was found to be statistically unrelated to either bullying or victimization.     

Appraisal and coping strategy use in victims of school bullying

Background: Transactional models of coping (Lazarus & Folkman, 1984) can contribute to our understanding of why some children cope effectively with bullying while others suffer negative outcomes. However, previous research has relied on coping measures that are not comparable with adult measures, restricting investigation of developmental trends. Additionally, previous research has not included appraisals when measuring coping using an established coping measure. Aims: To examine the factor structure of a coping measure that is directly comparable with the adult literature; to examine the content of pupils' threat and challenge appraisals concerning bullying; and to examine the relationships between appraisals and coping strategy use within the victims of school bullying. Sample: Participants were 459 children aged 9 — 14 years. Method: A self‐report bullying questionnaire, incorporating Halstead et al.'s (1993) adolescent version of the Ways of Coping Checklist, was completed by participants. Also included were control, threat and challenge appraisal items. Results: Confirmatory factor analysis confirmed that Halstead et al.'s four‐factor model of coping is valid for a population of school bullying victims. Content validity of items used to measure threat and challenge appraisal was demonstrated. Ambiguity of challenge appraisal influenced the use of Wishful Thinking, Seeks Social Support and Problem Focused coping. Wishful Thinking was also influenced by control appraisal. Avoidance coping was not influenced by the appraisals measured. Conclusion: Halstead et al.'s Revised Ways of Coping Checklist can be used to measure coping amongst child and adolescent victims of bullying. Furthermore, including appraisal variables improves our understanding of individual differences between victims' coping strategy choices.     

The relevance of the school class as social unit for the prevalence of bullying and victimization

Prevalence rates of bullying and victimization in schools are usually reported for the whole sample under study and not at a school-class level. The importance of classroom dynamics for the prevalence of bullying and victimization are either neglected or assumed to be constant mechanisms activated in nearly every school class. At a school-class level, similar prevalence rates of bullying and victimization are expected. The present study investigates whether this assumption is true, or whether bullying varies from class to class. For data analyses, information from four studies on bullying and victimization are used. In sum, rates of bullying and victimization were analysed in 86 different school classes (1910 pupils, grades 4 to 9). Results show a tremendous variability in the occurrence of bullying and victimization between school classes ranging between 0 and 54.5%. Thus, there exist very peaceful and very violent school classes. These differences are shown for various bullying forms (verbal vs. physical), methods of measurement (self-assessment vs. peer-nomination) and frames of reference (this week vs. this term). Implications of these findings are discussed.     

The role of bystanders in students' perception of bullying and sense of safety

Two studies employing a mixed experimental design were conducted to determine if perceptions of bullying, attitudes towards victims, and students' sense of safety at school were influenced by bystanders' reactions to different types of bullying. In Study 1, 217 middle-school children were randomly assigned to read a hypothetical scenario describing a direct bullying episode. In Study 2, 376 primary-school children and 390 middle-school children were presented with scenarios describing a direct bullying episode and an indirect bullying episode. In all scenarios, the bystanders' reactions to the bullying and the gender of the victim were manipulated. Participants endorsed the prosocial behavior in favor of the victims and did not endorse pro-bullying behavior. Furthermore, they perceived passive reactions to the bullying as negative behavior. Participants showed positive attitudes towards victims, which were significantly higher at younger grade levels and among girls. Bystanders' behavior influenced both participants' perceptions of the victims and their perceived sense of safety at school. Implications for anti-bullying programs based upon the group ecology are discussed.     

Prevention of school bullying: The important role of autonomy‐supportive teaching and internalization of pro‐social values

Background. This study examined students’ perceptions of autonomy‐supportive teaching (AST) and its relations to internalization of pro‐social values and bullying in class. Aims. We hypothesized that: (1) teachers’ AST, which involves provision of rationale and taking the student's perspective, would relate positively to students’ identified internalization of considerateness towards classmates, and would relate negatively to external regulation (considerateness to obtain rewards or avoid punishments); (2) students’ identified regulation would relate negatively to self‐reported bullying in class, whereas external regulation would relate positively to bullying; and (3) the relation between teachers’ AST and student bullying would be mediated by students’ identification with the value of considerateness towards others. Sample. The sample consisted of 725 junior high school students (50% females) in Grades 7 and 8 from 27 classes in four schools serving students from lower‐middle to middle‐class socioeconomic backgrounds. Method. The participants completed questionnaires assessing the variables of interest. Results. Correlational analysis supported the hypotheses. Moreover, mediational analyses using hierarchical linear modelling (HLM) demonstrated that identified regulation mediates the negative relation between AST and self‐reported bullying in class. The mediational hypothesis was supported at the between‐class level and at the within‐class level. Conclusions. The findings suggest that school policy aimed at bullying reduction should go beyond external control that involves external rewards and sanctions and should help teachers acquire autonomy‐supportive practices focusing on students’ meaningful internalization.     

A lost horizon: the experience of an other and school bullying

To date, research on bullying has largely employed empirical methodologies, including quantitative and qualitative approaches. Through this research we have come to understand bullying as both a dyadic and peer group phenomenon, primarily situated in the heads (thinking) of those involved, or in a lack of skill or expertise, or in the delinquency of a bully who needs to be reformed. This research has largely directed its strategies toward problem students using individual and peer group approaches. And yet school bullying continues to be a crucial educational issue affecting millions of students each year. In this project I introduce a missing philosophical perspective. Analyzing the work of Hans-Georg Gadamer I am led to conclude that typical anti-bullying strategies at times simply train bullies to be better at bullying (i.e., learning to bully more covertly, more expertly so as to inflict the same devastation without adult detection). Gadamer invites us to think about bullying in new ways. While certainly involving the thinking and skills of the bully and the victim, Gadamer contends that bullying does not fundamentally result from a problem within the participants, but is fostered by certain spaces between them; terrains that cultivate specific experiences of an "other". Generally, this project stems from an interest in the ways that domination develops in this "space between". Specifically in this paper I ask: What is the nature of "hermeneutic" experience as conceptualized by Gadamer? What kinds of experiences of an other does bullying exemplify? What kinds of experience of an other do non-bullying relations exemplify and what kinds of relational spaces foster such experience? This paper opens up significant new territory for anti-bullying work, expanding our focus to include the space between students which fosters certain inter-personal experiences - experiences situated in domination and stymied growth or, alternatively, experiences of reciprocity which open the possibility of human growth and transformation.     

Parental style and child bullying and victimization experiences at school

The aim of this study was to propose and test a theory-driven model describing the network of effects existing between parental style and child involvement in bullying incidents at school. The participants were 377 Greek Cypriot children (mean age 11.6) and their mothers. It was found that a line of influence exists between maternal responsiveness, over-protection and child victimization experiences at school. Also, responsiveness predicted low scores of child bullying behaviour. Permissive mothers (who by definition are high in responsiveness) had children with the highest mean score in victimization experience compared with mothers who function under the other three parental styles.

The emerging role of school psychology

This report relates personal experiences as they influenced the emerging role of the school psychologist, especially in Pennsylvania and Indiana from 1930 to 1970.     

Experiences of school bullying in Northern Ireland: data from the Life and Times Survey

Little is known about the levels of bully/victim behaviors in schools in Northern Ireland. The aim of the present study was to supplement previous research findings from Northern Ireland by examining the self-reported experiences of school bullying among Northern Ireland children through data collected as part of the 1998 "Youth Life and Times Survey." A random sample of 397 12 to 17-year-olds living throughout Northern Ireland were interviewed during 1998 and 1999. As part of the larger survey, six questions were asked relating to experience of bullying behaviors and being a victim of such behaviors. The findings suggests that the incidence of school bullying in Northern Ireland may be higher than those found in the rest of Ireland and the United Kingdom. Furthermore, the data supplements previous findings among Northern Irish children employing alternate measures of bully/victim problems.     

Direct and relational bullying among primary school children and academic achievement

The association between bullying behaviour and academic achievement was investigated in 1016 children from primary schools (6-7-year-olds/year 2: 480; 8-9-year-olds/year 4: 536). Children were individually interviewed about their bullying experiences using a standard interview. Key Stage I National Curriculum results (assessed at the end of year 2) were collected from class teachers, and parents completed a behaviour and health questionnaire. Results revealed no relationship between direct bullying behaviour and decrements in academic achievement. Conversely, higher academic achievement at year 2 predicted bullying others relationally (e.g. social exclusion at year 4). Relational victimisation, Special Educational Needs (SEN), being a pupil from a rural school or small classes and low socioeconomic status (SES) predicted low academic achievement for year 2 children. Findings discount the theory that underachievement and frustration at school leads to direct, physical bullying behaviour.     

The Zero programme against bullying: effects of the programme in the context of the Norwegian manifesto against bullying

The anti-bullying programme ‘Zero’ was implemented at 146 Norwegian primary schools. The outcome among pupils was evaluated after 12 months of the total 16-month period using an age-equivalent design. The present study shows that bullying was reduced among pupils in the schools participating in the Zero programme. Moreover, National surveys in spring 2001 and spring 2004 showed a reduction in pupils being victimised in Norway over 3 years. The high profiled national Manifesto Against Bullying started officially in September 2002 and the first period lasted 2 years. The majority of the schools comprising the 2004 national sample reported a substantial increase in anti-bullying work compared to the three-year period before 2001. Interactions between national concern and programme effect are discussed.     

Workplace bullying and health complaints: the moderating role of physiological activation

Previous research has shown that workplace bullying is related to several negative outcomes. In this line of research, few studies have focused on possible moderators of the experience of bullying. The aim of the present study was to examine the moderating role of physiological activation, measured as systolic blood pressure, in the relationship between bullying and health problems. The sample was made up of 213 employees, who filled in a questionnaire about health and well being, and participated in a voluntary medical check-up that was carried out by an independent Occupational Health Service. Results revealed that physiological activation strengthened the relationship between bullying and health problems, so that those with high levels of blood pressure reported more health complaints in bullying situations. These results are in line with the allostatic load theory.     

Cultural values as mediators between parenting styles and bullying behavior at school

The purpose of this study was to examine the relationship between parenting styles, cultural values and bullying behavior at school. The main objective was to test the mediating role of cultural values in these relationships. The participants were 985 pre-adolescents, aged 10–12 years old (M = 10.95, SD = .75) from Cyprus and Greece who completed the Parental Authority Questionnaire, the Cultural Values Scale and the Bullying Victimization Questionnaire. Structural equation models were applied to test the interrelations between the latent factors. It was found that horizontal individualism was positively related to victimization, whereas vertical individualism was positively related to bullying. Furthermore, cultural values partially mediated the relationships between parental styles and bullying behavior. The contextual mechanisms explaining bullying and victimization were similar for males and females. The findings support the contextual conceptualization of bullying and point out the need to consider the mediating role of cultural values in order to understand the differential pathways between familial factors and child outcomes.     

Middle school students' perceptions of school climate,bullying prevalence,and social support and coping

The aim of this exploratory study was to examine middle school students’ (N = 88) perceptions of bullying, school climate and social support and coping. Data were collected using online surveys (n = 80) and face-to-face interviews (n = 8). Quantitative analyses revealed that prevalence of teasing, victimization, and bullying experiences significantly predicted perceptions of school climate. Qualitative findings provided further insight into student perceptions of bullying indicating several overlapping themes, when examining victimization, verbal and social bullying, causes of bullying, coping, and frustration with school resources dealing with aggressive behavior. Recommendations for addressing potential detrimental outcomes of bullying behavior and for improving perceptions of school climate are provided.     

The leisure problem and the role of the clergy

Leisure behavior reflects a response to religious questions in that it is a matter of choice and value. The article investigates leisure as a social problem and defines it as a spiritual capacity for freedom. Historically there have been variations in the value accorded leisure in religion fostering tension between the values of work and leisure. An analysis of structural interrelations between leisure and religion suggest ways clergy may help to alter the work-leisure relation by pointing to the value of leisure and creating social oportunities for its use.     

Intervention for aggressive victims of school bullying in Hong Kong: a longitudinal mixed-methods study

The distinction between aggressive and passive victims of school bullying is well documented. Aggressive victims exhibit restlessness and hot-temperedness, are easily provoked, and take revenge when irritated, whereas passive victims are quiet and timid when attacked or insulted and withdraw rather than retaliate. To date, there has been no evidence-based evaluative study examining interventions designed specifically to reduce aggressive victimization, and neither has there been an inclusive assessment screening of high-risk aggressive victims prior to intervention. This study addressed these research gaps by employing multi-stage assessment procedures and a mixed-mode methodology in a one-year longitudinal design. Data were collected from student self-reports, parent and teacher rating scales, and individual structured interviews with students, parents and teachers. A total of 269 potential high-risk aggressive victims were identified from among 5,089 schoolchildren, 68 of whom were screened out and randomly assigned to 10 treatment groups, with 39 completing a one-year follow-up study. Multivariate analysis of variance identified significant improvements in physical and verbal victimization (F(2,47, 93.99) = 10.73, p < 0.01), verbal victimization (F(2.74, 104.14) = 12.80, p < 0.01) and social exclusion scores at the three follow-up assessments compared to the pre-treatment scores, and the qualitative results were consistent, showing participants' cognition, emotion, and behavior to have been positively reconstructed by the group intervention. The consistent quantitative and qualitative results confirm that the cognitive-behavioral group therapy program reported herein is effective in reducing aggressive victims' anxious and depressed emotions and reactive cognition.