La satisfaction au travail des femmes

More studies have been done to understand job satisfaction than for any other variable in organizations. More particularly, our interest turns on female variable and its paradoxical relation with job satisfaction. Researches especially generate many questions about variables to take into account to state the determinant factors of the job satisfaction in this case. Recommendations for future work are presented.     

Satisfaction et confort au travail. L’apport de la démarche implicative

A large body of research has investigated the psycho-organizational variables predicting satisfaction at work, but few studies have so far examined variables in the field of environmental psychology. Our study aims first to identify the impact of variables evaluating comfort at work (satisfaction with the work environment, attachment to the workplace) by comparing them with organizational variables known to be related to job satisfaction, and then to rank the relationships between these variables in a pseudo- implication sequence, based on statistical implicative analysis. The study involved 105 bank employees and confirms our theoretical model, showing that job satisfaction can be explained implicatively by the three other variables [(Comfort/Functionality => Control/privacy) => Workplace attachment] => job satisfaction.     

The impact of adult attachment style on organizational commitment and adult attachment in the workplace

Adult attachment style has only recently been considered as having a role in explaining work behavior. The present research aimed to explore the impact of adult attachment style, assessed by the Adult Attachment Interview (AAI), on organizational commitment (OC) and on adult attachment in the workplace (AAW). We hypothesized that a secure attachment style would be positively related to affective and normative commitment, while preoccupied and avoidant styles would be negatively related to affective commitment; we also hypothesized that there would be a correspondence between the AAI categories and the AAW dimensions. Using the AAI categories as group variable, analysis of average OC and AAW scores confirmed the hypotheses. Secure workers had a higher mean score for affective commitment than avoidant and preoccupied workers; normative commitment was higher in avoidant than in secure and preoccupied workers; continuance commitment was higher in preoccupied than in secure and avoidant workers. Moreover, AAI categories converged with AAW dimensions: secure workers had higher secure AAW scores than avoidant and preoccupied workers; avoidant workers had higher avoidant AAW scores than secure and preoccupied workers; preoccupied workers had higher preoccupied AAW scores than secure and avoidant workers.     

Pronostic de l’intention de départ chez les sapeurs-pompiers volontaires en France

The fire departments in France currently experience a growing need in volunteer stuff. At the same time the turnover rate among volunteers remains high. Intention to leave was mainly examined on the population of permanent workers, while the antecedents of intention to leave among volunteers are still undervalued. We suggest the existence of specific effects different from those previously coined out in standard organisational settings. Thus, the present study seeks to identify first- and second-order factors of intention to leave among volunteer fire-fighters. The literature review leads us to the proposition of three conceptual models that vary in terms of main mediators. Either job satisfaction, or organisational commitment, or both of them are envisaged as having the main mediating effect in the model. One hundred and thirty-nine volunteer fire-fighters returned completed questionnaires. The data was further analysed via path analysis in LISREL 8.80. The results partly confirm the model, according to which job satisfaction mediates the effects of organisational commitment, job involvement, perceived organisational support and motivation. Two variables – satisfaction with supervisors and length of service – are identified as main predictors of intention to leave. Job involvement and perceived organisational support are confirmed as second-order mediators of the effects exercised onto turnover intention by affective and normative commitment, satisfaction with colleagues and work, as well as intrinsic and extrinsic motivation. The results also indicate the necessity to examine the role of different dimensions of organisational attitudinal variables independently. Thus, the most salient dimension of satisfaction refers to the relationship with supervisors. As regards organisational commitment, its calculate dimension appears to have no significant effects at all; while affective one is characterised by a weak effect on intention to leave contrary to the results previously reported. The only individual variable having a significant effect on intention to leave is the volunteer fire-fighter's length of service. We conclude that instead of seeking to identify the appropriate selection criteria helping to reduce the existing turnover rate among volunteer fire-fighters, it is time to focus further research on the practices of organisational socialisation in order to reduce the current level of turnover. The main conclusion of the study emphasises the role the attitudes towards organisation plays in the decision of a volunteer fire-fighter to resign.     

Are organisational politics responsible for turnover intention in French Firefighters?

PurposeThe purpose of this paper is to examine the effect of different facets of perceived organisational politics and workplace attitudes onto turnover intention in the French Fire and Rescue service.MethodologyAn electronic survey was administered to fire department employees (n = 255) to investigate the effects of different forms of perceived organisational politics (POP) onto turnover intention, and test for mediation by affective organisational commitment and job satisfaction with structural equation modelling (Lisrel 8.80).FindingsBoth pay-and-promotion and general perceived organisational politics indirectly predicted turnover intention in French firefighters, although the total effect of pay-and-promotion politics was greater than general politics. Affective organisational commitment and job satisfaction mediated the effect of perceived organisational politics onto turnover intention.Practical implicationsPublic organisations, which have recently undergone reorganisations, should monitor perceptions of organisational politics to better understand the association with attitudes (such as affective organisational commitment and job satisfaction), as well as to predict turnover intention.Originality/valueThe study goes expands on the identification of various turnover intention's antecedents to contribute to consider understanding of its reasons, such as perceived organisational politics, where pay-and-promotion politics appears to be more salient factor than general politics. Affective organisational commitment and job satisfaction mediate the effects of POP onto turnover intention with nuanced effects. We also generated support for the order of factors in the model, where job satisfaction is a first-order predictor of turnover intention and organisational commitment second-order one. The POP Scale (Kacmar & Ferris, 1991) was validated in French.     

Comparison of women engineers who persist in or depart from engineering

The current research examined differences between women engineers who persisted in an engineering career versus those who left engineering using a combination of two prominent theories of career change: social cognitive career theory (SCCT, Lent, Brown & Hackett, 1994; 2002) and integrated model of career change (Rhodes & Doering, 1983). The two groups of women did not differ in three domains of self-confidence or outcome expectations (engineering tasks, navigating organizational climate, or multiple roles), in vocational interests, or in workplace barriers. Women who continue in engineering do differ from those who leave in their experience of workplace supports and their levels of occupational commitment. Engineering turnover intentions and occupational commitment emerged as the two key variables that explained 33.4% of the variance in persistence in engineering careers. We discuss the implications of the results in terms of theoretical development and practical implications for organizations.     

Attachment to God,religious tradition,and firm attributes in workplace commitment

Research on organizational commitment suggests there is an association between American theists’ emotional attachment to God and their emotional commitment to the workplace. A sense of divine calling has been shown to partially mediate this association but, beyond that, little is known. The purpose of this study is to shed further light on the relationship between secure attachment to God and affective organizational commitment. I do so by testing whether the employee’s religious tradition is associated with affective organizational commitment and whether the employee’s firm attributes moderate the relationship between attachment to God and organizational commitment. Results suggest that: 1) Catholics evince higher levels of organizational commitment than Evangelicals, and 2) firm size significantly moderates the relationship between attachment to God and organizational commitment across religious affiliations.     

Employee commitment in context: The nature and implication of commitment profiles

It is well established that employee commitment can take different forms (e.g., affective, normative, and continuance), yet it is only recently that theory has been advanced to explain how these different forms combine to influence behavior (Meyer & Herscovitch, 2001). We tested this theory with data from employees in three human services organizations (N = 403). Using latent profile analyses, we identified six distinct profile groups and found that they differed on measures of need satisfaction, regulation, affect, engagement, organizational citizenship behavior, and well-being. The observed differences are consistent with the notion that a commitment profile provides a context that determines how the individual components are experienced (Gellatly, Meyer, & Luchak, 2006). We discuss the theoretical and practical implications of this context effect.     

Organizational and client commitment among contracted employees: A replication and extension with temporary workers

This study replicates and extends Coyle-Shapiro and Morrow’s study (Coyle-Shapiro, J.A.-M., & Morrow, P.C. 2006. Organizational and client commitment among contracted employees. Journal of Vocational Behavior, 28, 416-431) of organizational and client commitment among contracted employees. Our study focuses on temporary workers rather than long-term contracted employees, and also finds that perceived organizational support (POS) from a client organization indeed relates to affective organizational commitment towards the client. However, this study further suggests that client POS also relates to continuance commitment towards the client as well as affective and continuance commitment towards the temporary agency. Finally, temporary workers’ desire to pursue temporary work relates to affective commitment towards the temporary agency, but continuance commitment to the temporary agency is related to a preference for permanent employment.     

The mediating role of affective commitment in the relation of the feedback environment to work outcomes

The Feedback Environment, as opposed to the formal performance appraisal process, is comprised of the daily interactions between members of an organization (Steelman, Levy, & Snell, in press). Relations between the feedback environment and work outcome variables such as Organizational Citizenship Behavior (OCB) were examined through the mediating effects of affective commitment. Results indicate that affective commitment mediates the relation between the feedback environment and organizational citizenship behavior, and this mediated relation is stronger for OCBs directed at individuals than directed at the organization as a whole. Conclusions and implications are discussed.     

The relationship between psychopathic traits and attachment behavior in a non-clinical population

Attachment processes have been proposed to play a key role in the development of the core features of psychopathy (Fowles & Dindo, 2006). The findings reported in the literature regarding the associations between attachment and psychopathic traits are far from conclusive, especially in non-clinical populations. The present study investigated the relationship between self-reported attachment behavior and psychopathic traits in a college sample. Two-hundred nine participants completed the Experiences in Close Relationships-Revised scale and the Levenson Self-Report Psychopathy scale. Controlling for gender and race, hierarchical multiple regression analyses indicated that individuals high in both attachment avoidance and attachment anxiety had higher primary psychopathy scores. Both individuals high in attachment avoidance and individuals high in attachment anxiety had higher secondary psychopathy scores. Implications of these findings for future research and clinical practice are discussed.     

The Adolescent Unresolved Attachment Questionnaire: The Assessment of Perceptions of Parental Abdication of Caregiving Behavior

This article reports on the Adolescent Unresolved Attachment Questionnaire (AUAQ), a brief questionnaire that assesses the caregiving experiences of unresolved adolescents (as recipients of caregiving). The AUAQ was developed and validated in a large normative sample (n = 691) and a sample of 133 adolescents in psychiatric treatment. It is a self-report questionnaire consisting of 3 scales with Likert-type responses ranging from strongly disagree to strongly agree. The Aloneness/Failed Protection Scale assesses the adolescent's perception of the care provided by the attachment figure. The Fear Scale taps the fear generated by the adolescent's appraisal of failed attachment figure care. The Anger/Dysregulation Scale assesses negative affective responses to the perceived lack of care from the attachment figure. All scales demonstrated satisfactory internal reliability and agreement between scores for adolescents (n = 91) from the normative sample who completed the AUAQ twice. Adolescents in the clinical sample also completed the Adult Attachment Interview (AAI; C. George, N. Kaplan, & M. Main, 1984/1985/1996); the AUAQ demonstrated high convergent validity with the AAI.     

Predictive Validity of Adult Attachment Measures in Relation to Emotion Regulation Behaviors in Marital Interactions

This study examined the predictive validity of 2 assessment approaches to adult attachment in relation to emotion regulation behaviors during marital conflict interactions. Both partners of 40 couples completed the Adult Attachment Style self-report (AAS; C. Hazan & P. Shaver, 1987), the Adult Attachment Questionnaire (AAQ; J. A. Simpson, 1990), the Adult Attachment Interview (AAI; C. George, N. Kaplan, & M. Main, 1985), and a videotaped interaction during which the partners engaged in a problem-solving discussion. The discussions were coded by means of the Interactional Dimensions Coding System (IDCS; D. Julien, H. J. Markman, & K. M. Lindhal, 1989). Results showed that AAI classification predicted proactive emotion regulation behaviors, whereas the AAS and the AAQ did not. Issues concerning the predictive validity of current measures of adult attachment are discussed.     

Work Alienation as an Individual‐Difference Construct for Predicting Workplace Adjustment: A Test in Two Samples1

This study represents the first attempt to examine the validity of work alienation as a general attitude toward the work domain. As hypothesized, hierarchical regression analyses of data from 2 employee samples (n= 99 and n= 250) indicated that work alienation explained incremental variance in selected workplace adjustment variables (i. e., job involvement, affective organizational commitment, affective occupational commitment, overall job satisfaction, and volitional absence) beyond the variance accounted for by work conscientiousness (i. e., dependability and achievement orientation) and by variables used to control for sources of self‐report variance (i. e., self‐deception and negative affectivity). These results support the legitimacy of work alienation as an individual‐difference construct associated with work‐related adjustment.     

Confort au travail : Le rôle de l'attachement et de la personnalisation dans la perception de la qualité de l'espace de travail

This article investigates the links between personalization, workplace attachment and perceived workplace quality. Participants (N = 116) work in the same office building. This investigation focus also about the office ability to improve intimacy and appropriation by owners (open space, individual office, shared office). As we were expecting, we observe an effective link between personalization and workplace attachment, and perceived workplace quality. The overall results lead to the conclusion of a solid link between attachment and perceived workplace quality. We will discuss our conclusions furthermore and we will offer recommendations.     

Controverse relative à la relation entre le stress et la performance au travail : recherche d’explications

Despite many efforts, the relationship between stress and performance remains very controversial. No relational assumption seems to dominate and empirical results present contradictory observations. Pursuing to clarify this relationship, this study has two objectives: countercheck the relation between stress and performance at work and document the potential moderating effects of commitment and job satisfaction on this relation. From information collected by self-administered questionnaires, the statistical analysis demonstrates the absence of relation between stress and performance in the restoration sector and a negative relation for workers in the health sector. As for the moderating properties of commitment and satisfaction, it appears that these variables do not permit to enlighten the relational ambiguities between stress and performance. The discussion presents supporting explanation to the disparity of results between samples.     

Examen empirique sur le caractère multidimensionnel de l’engagement normatif et sur les liens avec les engagements affectif et continu

An empirical study was conduct to french employees sample (N = 215). The aim to the study is to evaluate the multidimensional construct and to explore the relationships with affective and continuance commitment. Our findings support the both hypothesis and suggest that Normative Commitment is a multidimensional construct. The three components are “value sharing”, “moral contract” and “organizational fidelity”. The study found that value attachment has a major influence with affective commitment than continuance commitment. The implications of these results are discussed.     

Service with style and smile. How and why employees are performing emotional labour?

IntroductionThree main emotion regulation strategies (naturally felt emotions, reappraisal and emotion suppression) have been identified among customer service agents. Each has an important impact on employees’ attitudes. Yet, employees are likely to combine these strategies in what we call emotion regulation styles.ObjectivesTwo studies aimed at identifying the emotion regulation styles used by customer service employees and at linking these styles to organizational consequences and motivation to perform emotional labour.MethodTwo studies (n₁ = 147 and n₂ = 195) evaluated the use of these strategies. Measures of job attitudes (satisfaction, affective commitment and intention to quit) were taken, as well as measures of motivation to perform emotional labour.ResultsSix styles were identified; four were common to both studies. Globally, employees classified as suppressors (use of emotion suppression only) or as non-regulators (no strategy used) reported lower levels of job satisfaction and affective commitment toward their organization compared to employees who used a flexible style (use of all three strategies) or an authentic style (use of reappraisal and expression of the naturally felt emotions). Employees adopting an acting style (use of emotion suppression and reappraisal) or a reappraising style (marked by preferential use of reappraisal) obtained results located between the non-regulating and the suppressing styles on one hand, and the authentic and the flexible styles on the other hand. Employees adopting a suppressing or a non-regulating style also manifested lower levels of motivation to regulate their emotions.ConclusionResults suggest that employees use a dynamic range of styles, which differ in their associated consequences.