The five-factor model of personality traits and organizational citizenship behaviors: a meta-analysis

Using meta-analytic tests based on 87 statistically independent samples, we investigated the relationships between the five-factor model (FFM) of personality traits and organizational citizenship behaviors in both the aggregate and specific forms, including individual-directed, organization-directed, and change-oriented citizenship. We found that Emotional Stability, Extraversion, and Openness/Intellect have incremental validity for citizenship over and above Conscientiousness and Agreeableness, 2 well-established FFM predictors of citizenship. In addition, FFM personality traits predict citizenship over and above job satisfaction. Finally, we compared the effect sizes obtained in the current meta-analysis with the comparable effect sizes predicting task performance from previous meta-analyses. As a result, we found that Conscientiousness, Emotional Stability, and Extraversion have similar magnitudes of relationships with citizenship and task performance, whereas Openness and Agreeableness have stronger relationships with citizenship than with task performance. This lends some support to the idea that personality traits are (slightly) more important determinants of citizenship than of task performance. We conclude with proposed directions for future research on the relationships between FFM personality traits and specific forms of citizenship, based on the current findings.     

SELECTING INDIVIDUALS IN TEAM SETTINGS: THE IMPORTANCE OF SOCIAL SKILLS, PERSONALITY CHARACTERISTICS, AND TEAMWORK KNOWLEDGE

Although work is commonly organized around teams, there is relatively little empirical research on how to select individuals in team-based settings. The goal of this investigation was to examine whether 3 of the most commonly used selection techniques for hiring into traditional settings (a structured interview, a personality test, and a situational judgment test) would be effective for hiring into team settings. In a manufacturing organization with highly interdependent teams, we examined the relationships between social skills, several personality characteristics (Conscientiousness, Extraversion, Agreeableness, and Emotional Stability), teamwork knowledge, and contextual performance. Results indicate that each of these constructs is bivariately related to contextual performance in a team setting, with social skills, Conscientiousness, Extraversion, and teamwork knowledge incrementally predicting contextual performance (with a multiple correlation of .48). Implications of these results for selection in team and traditional settings are discussed.     

Criterion Validity of Complex Traits With Counterproductive Work Behaviors: Circumplex Versus Facet Traits

This study examined the criterion validity of factorially complex traits, specifically circumplex traits, in comparison to personality facets in explaining variance in interpersonally directed and organization-directed counterproductive work behavior (CWB-I and CWB-O). We examined whether circumplex traits’ explanation of unique variance was due to being narrower traits or a blend of multiple personality factors. We compared the Abridged Big Five Circumplex circumplexes and the Revised NEO Personality Inventory facets associated with Conscientiousness, Agreeableness, and Neuroticism. Two hundred ninety-six student workers completed the study. Regression analysis supported our prediction that circumplex traits explain unique variance in CWB-Is and CWB-Os beyond that of personality facets. In addition, those personality facets with stronger relationships to the criteria had larger cross-loadings between personality domains.     

THE BIG FIVE PERSONALITY CHARACTERISTICS AS PREDICTORS OF EXPATRIATE'S DESIRE TO TERMINATE THE ASSIGNMENT AND SUPERVISOR-RATED PERFORMANCE

Applying the evolutionary theory of personality, this study proposed and tested the hypotheses that each of the Big Five personality characteristics (Extroversion, Agreeableness, Conscientiousness, Emotional Stability, and Openness or Intellect) predict two criteria of expatriate success: (a) desire to prematurely terminate the expatriate assignment, and (b) supervisor-rated performance on the expatriate assignment. The participants were 143 expatriate employees (and 94 supervisors) from a U.S.-based information technology company. Results from correlation and regression analyses suggest that Extroversion, Agreeableness, and Emotional Stability are negatively related to whether expatriates desire to terminate their assignment. Conscientiousness is positively related to the supervisor-rated performance on the expatriate assignment. Practical implications for expatriate management (e.g., self-selection) are given.     

Avoiding the issue: Disengagement coping style and the personality–CWB link

The current study positions coping as a motivational framework to understand why Conscientiousness, Emotional Stability, and Agreeableness are related to the performance of organization- and person-directed counterproductive work behavior (CWB) when employees experience constraints at work. In particular, we hypothesized a moderated meditational model wherein individuals low in Agreeableness, Conscientiousness, and Emotional Stability engage in CWB because these traits contribute to a preferred style of coping with stressors (disengagement coping style) that is particularly likely to be triggered when one’s coping preferences are consistent with the coping demands of the situation. Our hypotheses were supported and point to the joint importance of personality-based coping predispositions and situational demands in determining the use of CWB as a coping strategy.     

INTERACTION AND INTERSECTION: THE CONSTELLATION OF EMOTIONAL STABILITY AND EXTRAVERSION IN PREDICTING PERFORMANCE

This study investigated the constellation of 2 Big 5 traits—Emotional Stability and Extraversion—in predicting job performance. Two forms of the constellation, one indirect (a statistical interaction) and the other direct (a measure of the intersection between the traits from the Big 5 circumplex), were used to predict job performance. Data were collected from employees and their supervisors at a regional health and fitness center. Results indicated that both measures predicted performance, even when controlling for the "main effects" of Emotional Stability and Extraversion, as well as 2 other relevant Big 5 traits (Agreeableness and Conscientiousness). These results suggest that the combination of Emotional Stability and Extraversion—reflecting a "happy" or "buoyant" personality—may be more important to performance than either trait in isolation.     

Optimism and the Big Five factors of personality: Beyond Neuroticism and Extraversion

The purpose of the present study was to investigate the relationship between the Big Five factors of personality and dispositional optimism. Data from five samples were collected (Total N = 4332) using three different measures of optimism and five different measures of the Big Five. Results indicated strong positive relationships between optimism and four of the Big Five factors: Emotional Stability, Extraversion, Agreeableness, and Conscientiousness. Agreeableness and Conscientiousness explained additional variance in dispositional optimism over and above Neuroticism and Extraversion, providing evidence for the complexity of optimism. The position of optimism in the larger web of human personality constructs is discussed.     

UNDERSTANDING THE IMPACT OF PERSONALITY TRAITS ON INDIVIDUALS' TURNOVER DECISIONS: A META-ANALYTIC PATH MODEL

Historically, researchers have sought to identify environmental causes of employee turnover. This paradigm has led to the underemphasis of individual differences as being an important cause of individuals' turnover decisions. The results of the meta-analysis show that personality traits do have an impact on individuals' turnover intentions and behaviors. The trait of Emotional Stability best predicted (negatively) employees' intentions to quit, whereas the traits of Conscientiousness and Agreeableness best predicted (negatively) actual turnover decisions. A theoretically developed path model showed important direct effects from personality to intentions to quit and turnover behaviors that were not captured through job satisfaction or job performance. These direct effects indicate that employees who are low on Emotional Stability may intend to quit for reasons other than dissatisfaction with their jobs or not being able to perform their jobs well. The direct effects on turnover suggest that individuals who are low on Agreeableness or high on Openness may engage in unplanned quitting. Personality traits had stronger relationships with outcomes than did non-self-report measures of job complexity/job characteristics.     

Reciprocal Associations between Parenting Challenges and Parents' Personality Development in Young and Middle Adulthood

Having children affects many aspects of people's lives. However, it remains unclear to what degree the challenges that come along with having children are associated with parents' personality development. We addressed this question in two studies by investigating the relationship between parenting challenges and personality development in mothers of newborns (Study 1, N = 556) and the reciprocal associations between (mastering) parenting challenges and personality development in parents of adolescents (Study 2, N = 548 mothers and 460 fathers). In Study 1, we found the stress of having a newborn baby to be associated with declines in maternal Agreeableness, Conscientiousness, and Emotional Stability. Parenting challenges were also related to personality development in parents of adolescent children in Study 2, with parent–child conflict being reciprocally associated with decreases in Conscientiousness and Emotional Stability. Mastering parenting challenges in the form of high parenting self‐efficacy, on the other hand, was found to be associated with increases in Agreeableness, Conscientiousness, and Emotional Stability, and vice versa. In sum, our results suggest that mastering the challenges associated with the social role of parenthood is one of the mechanisms underlying personality development in young and middle adulthood. Copyright © 2013 John Wiley & Sons, Ltd.     

Five-Factor Model of personality and Performance in Jobs Involving Interpersonal Interactions

In this article, the results of a meta-analysis that investigates the degree to which dimensions of the Five-Factor Model (FFM) of personality are related to performance in jobs involving interpersonal interactions are reported. The article also investigates whether the nature of the interactions with others moderates the personality-performance relations. The meta-analysis was based on 11 studies (total N = 1,586). each of which assessed the FFM at the construct level using the Personal Characteristics Inventory. Results support the hypothesis that Conscientiousness, Agreeableness, and Emotional Stability are positively related to performance in jobs involving interpersonal interactions. Results also support the hypothesis that Emotional Stability and Agreeableness are more strongly related to performance in jobs that involve team- work (where employees interact interdependently with coworkers), than in those that involve dyadic interactions with others (where employees provide a direct service to customers and clients). Implications for developing theories of work performance and for selecting employees are discussed.     

The Impact of Contextual Self‐Ratings and Observer Ratings of Personality on the Personality–Performance Relationship1

This study examined 2 possible ways of increasing the predictive validity of personality measures: using observer (i.e., supervisor and coworker) ratings and work‐specific self‐ratings of Big Five personality factors. Results indicated that among general self‐ratings of Big Five personality dimensions, Conscientiousness was the best predictor of in‐role performance, and Agreeableness and Emotional Stability were the best predictors of organizational citizenship behavior (OCB). Observer ratings of personality accounted for incremental variance in job performance (in‐role performance and OCB) beyond that accounted for by general self‐ratings. However, contrary to our expectations, work‐specific (i.e., contextual) self‐ratings of personality generally did not account for incremental variance in job performance beyond that accounted for by general self‐ratings.     

Optimism and the Big Five factors of personality: Beyond Neuroticism and Extraversion

The purpose of the present study was to investigate the relationship between the Big Five factors of personality and dispositional optimism. Data from five samples were collected (Total N = 4332) using three different measures of optimism and five different measures of the Big Five. Results indicated strong positive relationships between optimism and four of the Big Five factors: Emotional Stability, Extraversion, Agreeableness, and Conscientiousness. Agreeableness and Conscientiousness explained additional variance in dispositional optimism over and above Neuroticism and Extraversion, providing evidence for the complexity of optimism. The position of optimism in the larger web of human personality constructs is discussed.     

Big Five personality development in adolescence and adulthood

The present article examines Big Five personality development across adolescence and middle adulthood. Two adolescents and their fathers and mothers from 285 Dutch families rated their own and their family members' personality. Using accelerated longitudinal growth curve analyses, mean level change in Big Five factors was estimated. For boys, Extraversion and Openness decreased and for girls, Extraversion, Agreeableness, Conscientiousness, and Openness increased. Whereas mothers' Emotional Stability and Conscientiousness increased, fathers' Extraversion, Agreeableness, and Emotional Stability decreased. Differences in self‐ and other‐reported personality change were found, as well as interindividual differences in personality change. Results confirm that personality change is possible across the life course but these changes are not similar for all individuals and depend on the type of observer. Copyright © 2006 John Wiley & Sons, Ltd.     

A theoretical basis for the major dimensions of personality

We argue that lexical studies of personality structure suggest the existence of six major dimensions of personality: (I) Surgency, (II) Agreeableness, (III) Conscientiousness, (IV) Emotional Stability, (V) Intellect/Imagination, and (VI) Honesty. We then propose a two‐part theoretical basis for these dimensions. First, Honesty and rotated variants of Agreeableness and Emotional Stability are interpreted in terms of three traits—fairness/non‐exploitation, forgiveness/non‐retaliation, and empathy/attachment—that underlie prosocial versus antisocial tendencies. Second, the Surgency, Conscientiousness, and Intellect/Imagination factors are interpreted as traits that involve active engagement within three domains of endeavour—social, task‐related, and idea‐related endeavour. Predictions that follow from these interpretations are tested and found to be supported. Copyright © 2001 John Wiley & Sons, Ltd.     

Why people harm the organization and its members: Relationships among personality,organizational commitment,and workplace deviance

Based on the five-factor model of personality traits and social exchange theory, this study examines the relationships of personality traits, organizational commitment, and two target-based factors of workplace deviance (organizational deviance and interpersonal deviance), using a sample of 113 South Korean employees. By the use of path-analysis, we first found that Agreeableness, Conscientiousness, and Emotional Stability were meaningfully related to organizational commitment. In addition, both the effect of Conscientiousness on organizational deviance and the effect of Agreeableness on interpersonal deviance were partially mediated by organizational commitment. In sum, results clearly show that the personality traits of Conscientiousness (impersonal) and Agreeableness (interpersonal) function differently in predicting workplace deviance.     

An Attempted Replication of the Relationships between Birth Order and Personality

According to Sulloway (1996), firstborn children hold positions of dominance and parental favor relative to laterborn children and, as a consequence, develop personality characteristics that coincide with parental interests. Laterborns develop personality characteristics that differ from firstborns in an effort to secure parental investment. Sulloway (1996, in press) reported support for the hypotheses that firstborn status correlates positively with Surgency and Conscientiousness and correlates negatively with Agreeableness, Emotional Stability, and Openness after controlling for sex, age, sibship size, and socioeconomic status. The authors attempt to replicate these findings with self-report data provided by several hundred young adults, including a sample of full genetic siblings and a sample of mixed (half-, step-, or adoptive) siblings. For the complete sample and the full sibling sample, they replicate the negative relationship between firstborn status and Agreeableness. Contradicting Sulloway's findings, the authors document in the complete sample and in the mixed sibling sample a positive relationship between firstborn status and Openness. They find no relationships between firstborn status and Surgency, Conscientiousness, or Emotional Stability. Discussion situates the results of the current research with previous attempts to replicate Sulloway's (1996) findings.     

Personalities of politicians and voters: unique and synergistic relationships

A rare collection of personality assessments from 103 Italian politicians revealed predictable patterns of contrasts and similarities with personality dimensions from a large normative sample (N = 4,578). Three modal personality characteristics distinguished politicians, with their significantly higher levels of Energy, Agreeableness, and Social Desirability, from the general public. Comparability between politicians and the public existed on dimensions of Emotional Stability, Conscientiousness, and Openness (Big Five Questionnaire assessment). Politicians from rival coalitions differed on several dimensions; center-right was higher than center-left in Energy and Conscientiousness. Congruencies emerged between politicians and voters for their coalition on all personality dimensions, except that center-left politicians were higher in Energy than center-left voters, and center-right politicians were higher than voters in both Energy and Agreeableness.     

Effects of Supervisor “Big Five” Personality on Subordinate Attitudes

Leadership theory has long sought to find traits associated with effective leadership. This study uses the five-factor model of personality to investigate the relationship between the personality of supervisors and aggregated attitudes of subordinates. Results from 131 supervisors and 467 subordinates support the notion that supervisor personality is related to subordinate attitudes. Overall, high levels of supervisor Agreeableness, Emotional Stability and Extraversion, plus low levels of Conscientiousness are related to subordinate ratings of satisfaction with supervisor, overall satisfaction, affective commitment and turnover intentions. However, the relationships are somewhat weak and differ across specific criteria. Implications for these findings are discussed.     

Big Five Personality Dimensions and Job Performance in Army and Civil Occupations: A European Perspective

This article reports three meta-analyses on the relation between the Big Five personality dimensions and job performance using exclusively European samples. Also, the incremental validity of Conscientiousness and Emotional Stability over General Mental Ability is reported. The results show that Conscientiousness (p = .23) and Emotional Stability (p = .23) generalized validity across criteria and civil and military occupations. The results also showed that Conscientiousness and Emotional Stability had incremental validity and added to total validity a percentage around 10% to 11 %. Implications for the international generalizability of validity and the practice of personnel selection are commented on.     

How Do Athletic Status and Disability Status Affect the Five-Factor Model of Personality?

This article addresses the issue of whether athletic status and disability status affect the Big Five personality dimensions (Surgency, Agreeableness, Conscientiousness, Emotional Stability, and Intellect/Openness to Experience). Scores were compared between groups of athletes and nonathletes who either did or did not have disabilities. Individuals with disabilities had higher scores for Emotional Stability and Conscien- tiousness and lower scores for Extraversion than did fully able respondents. Athletic status did not affect scores, although the time of onset of impairment had significant effects on scale scores. The personality model's internal psychometric properties (reliabilities, means, variances, correlational structure) among people with disabilities did not differ appreciably from fully able respondents. Implications are discussed.