Affective Influences on Judgments and Behavior in Organizations: An Information Processing Perspective

This article reviews and integrates recent research in experimental social psychology and organizational behavior demonstrating the pervasive influence that affective states or moods have on judgments, decision making, and behavior in organizations. An information processing theory, the Affect Infusion Model (AIM) is described that can account for many of the empirical findings and also provides a promising theoretical base for future research in this area. The article reviews a range of experimental and applied studies consistent with the predictions of this model, demonstrating the role of information processing strategies in moderating affective influences on organizational behavior. Specifically, we discuss the influence of affect on such work-related behaviors as worker motivation, creativity and performance, interpersonal judgments and communication, performance appraisal judgments and selection interviews, organizational spontaneity, employee flexibility and helpfulness, absenteeism, and bargaining and negotiation behaviors. The implications of the information processing approach for understanding the influence of affect on organizational behaviors are discussed, and we argue for the greater integration of affect into contemporary theorizing and research in organizational settings.     

Religious Fundamentalism as Schema: Influences on Memory for Religious Information

Those with differing levels of religious fundamentalism (RF) may be selective in their memory for religious information. In Study 1, participants read a text about money or sex, with a judgmental or not-judgmental message. Higher RF was associated with more accurate recall and fewer intrusions. In Study 2, participants high or low in RF read texts about sex. High-RF participants had more accurate recall and fewer intrusions. However, high-RF participants had more recognition false alarms to sentences that were not presented. High RF may aid memory for religious information, but also increase familiarity of related but not presented information. Exposure to not-judgmental messages decreased RF scores, suggesting that textual messages can impact responses to fundamentalism scales.     

Individual Differences in Arousal and Accessibility to Information in Memory

The authors conducted 9 experiments to test the hypothesis (S. Schwartz, 1975) that arousal influences the accessibility of information stored in memory. They investigated the relationship between arousal levels (as indexed by personality types) and the type of stimuli or cues presented during study or test. They predicted that low-arousal individuals (stable extroverted individuals in Experiments 1-3 and 5-9 and high-impulsive individuals in Experiment 4) would be influenced by semantic stimuli, whereas high-arousal individuals (neurotic introverted individuals in Experiments 1-3 and 5-9 and low-impulsive individuals in Experiment 4) would be influenced by physical (i.e., graphic, phonetic, or both) stimuli. They tested the arousal-accessibility hypothesis by using a variety of tasks including verbal discrimination, false recognition, cued recall, and paired associates. With the exception of the finding that stable extroverted participants performed better than neurotic introverted participants on an incidental associative-matching task (Experiment 3), the results from the verbal discrimination studies (1-5) did not support the hypothesis. In Experiment 6, the authors tested the hypothesis by using a false-recognition task. False alarms varied as a function of phonetic and semantic stimuli, but personality types were not differentially sensitive to the manipulation. The same was true for the cued-recall studies (Experiments 7 and 8); personality types were not differentially sensitive to the semantic and phonetic stimuli. Experiment 9 (paired-associate learning) was a replication of Schwartz's study. The authors found some support for the Schwartz hypothesis: Extraverted participants were adversely affected by semantic similarity. Overall, the findings did not provide much support for the arousal-accessability hypothesis.     

Dispositional Optimism and Judgments of Future Life Events: Affective States as Moderators

This research examined the relation between dispositional optimism and judgments of future life events and whether this relation is moderated by affective states. In this study the moderating role of experimentally induced affective states, using film clips (N = 259), was investigated. After filling in the questionnaire for dispositional optimism, the participants were randomly assigned in the experimental conditions in order to induce positive versus negative affective states. Finally, the participants filled in the affective states and judgments of future life events scales. The results indicated that the participants with a higher level of optimism had the tendency to judge positive events as more likely and negative events as less likely to happen in the future. We found evidence for affective states as moderators; the association between dispositional optimism and judgments of future positive events depended on experimentally induced affective states. Specifically, in positive affective state condition, the association between dispositional optimism and judgments of future positive events was weaker than in both negative affective state and control conditions. The implications of these findings for understanding the role of optimism and affective states, in determining the judgments about the likelihood of future events are discussed.     

学习策略教学对学习动机的影响研究

在当今教育领域越来越重视如何教学生学会学习的问题之际,学习动机对学生学习的影响日益受到普遍关注。许多研究者从不同角度对它们进行了研究。如家庭资源对学习不良儿童的学习动机影响是非常重要的(俞国良等,1998);外部奖赏在一定条件下会削弱内在动机(吴增强,1995);教学中不同的目标结构会导致学生形成不同的学习动机(郭德俊等,1994)。而对学习策略是否影响学习动机?及如何影响学习动机的研究尚不多见。本研究运用教学实验、问卷等方法,探讨了学习策略对学习动机的影响,这对提高教与学的质量具有非常重要的理论及实践意义。     

How Judgments Change Following Comparison of Current and Prior Information

Although much observed judgment change is superficial and occurs without considering prior information, other forms of change also occur. Comparison between prior and new information about an issue may trigger change by influencing either or both the perceived strength and direction of the new information. In four experiments, participants formed and reported initial judgments of a policy based on favorable written information about it. Later, these participants read a second passage containing strong favorable or unfavorable information on the policy. Compared to control conditions, subtle and direct prompts to compare the initial and new information led to more judgment change in the direction of a second passage perceived to be strong. Mediation analyses indicated that comparison yielded greater perceived strength of the second passage, which in turn correlated positively with judgment change. Moreover, self-reports of comparison mediated the judgment change resulting from comparison prompts.     

Emotional Arousal and Memory Binding: An Object-Based Framework

ABSTRACT— Binding various features of an event together and maintaining these connections in memory is an essential component of episodic memories. Previous theories make contradictory predictions about the effects of emotional arousal on memory binding. In this article, I review evidence for both arousal-impaired and arousal-enhanced memory binding and explain these contradictory findings using an object-based framework. According to this framework, emotionally arousing objects attract attention that enhances binding of their constituent features. In contrast, the emotional arousal associated with one object either impairs or has no effect on the associations between that object and other distinct objects or background contextual information. After initial encoding, the attention-grabbing nature of emotionally arousing objects can lead to interference in working memory, making it more difficult to maintain other bound representations. These contrasting effects of arousal on memory binding should help predict which aspects of emotional memories are likely to be accurate and which aspects are likely to be misremembered.     

Leader Affective Displays and Attributions of Charisma: The Role of Arousal

Research suggests that leader displays of positive affect are conducive to attributions of charisma. We qualify and extend this conclusion by arguing that this mainly holds for displays of positive affect that are associated with high levels of arousal. Results of a scenario experiment and a survey support this hypothesis, and show that besides the transfer of positive feelings per se, it is the transfer of arousal that mediates the relationship between leader affective displays and attributions of charisma.     

Illusions of Learning: Irrelevant Emotions Inflate Judgments of Learning

People use assessments of how much they have learned to choose and recommend instructors, seminars, and weekend trips. How do people assess how much they have learned? Recent theorizing has depicted emotion as a cue for learning, and so people may be misled by recent emotional states to infer that they have learned more than they actually have. Four studies showed that people associated emotion with learning and believed, often falsely, that they learned more when in an emotional than unemotional state. Factual lessons were coupled with manipulations of arbitrary, irrelevant emotional states. Participants rated that they learned more after an emotion had been induced than in emotionally neutral control conditions. These differences remained significant after controlling for actual learning as measured by objective tests, which was unaffected by emotion. This illusion of learning caused by emotion was robust with respect to changes of procedure and sample, including whether the emotion came before or after the information to be learned. Alternative explanations were ruled out, including that emotion would intensify ratings generally, that emotion would make incoming information seem particularly personally relevant, that emotion increased engagement in the research, and that illusory learning would depend on retrospective exaggeration of one's prior ignorance. Because irrelevant emotions can increase people's judgments that they have learned something, incidental emotional experiences could increase a person's likelihood of deciding to take another class with a particular instructor, to sign up for another leadership seminar, or to engage in a risky (but emotion‐filled) excursion. Copyright © 2014 John Wiley & Sons, Ltd.     

工作记忆容量与内容相关性对类别学习的影响

类别学习是通过不断地分类练习,学会如何将类别刺激进行归类的过程。采用2(工作记忆容量:高、低)×4(内容相关性:方向、宽度、亮度、控制组)被试间实验设计,通过两个实验探讨工作记忆容量与内容相关性对基于规则类别学习和信息整合类别学习的影响。结果显示:(1)对基于规则类别学习来说,在高工作记忆容量条件下,当关注相关维度时,类别学习的成绩更好;(2)对基于信息整合类别学习来说,不管工作记忆容量如何,只要关注相关维度类别学习的成绩更好。     

The Role of Ease of Retrieval and Attribution in Memory Judgments: Judging Your Memory as Worse Despite Recalling More Events

Participants who had to recall 12 childhood events (a difficult task) were more likely to infer that they could not remember large parts of their childhood than participants who had to recall 4 events (an easy task), although the former recalled three times as many events. This pattern of results suggests that memory judgments are based on the experienced ease or difficulty of recall. Accordingly, the negative impact of recalling 12 events was attenuated when participants were led to attribute the experienced difficulty to the task rather than to the poor quality of their memory. The findings emphasize the role of subjective experiences and attribution in metamemory judgments.     

多参照系条件下信息获取方式对绝对方位判断的影响

把参照系整合基础上的绝对方位判断分解成路径获取过程（目标位置信息）、自身定向过程（前行方向信息）和物体定位过程（目标物体相对于参照物体的方位信息）,系统地考察了多参照系条件下信息获取方式对该任务的影响。研究以视觉形式呈现空间信息,实验1a和1b的任务中均包括上述三个过程,前者以地图的形式呈现前行方向信息、后者以语词的形式直接呈现前行方向信息;实验2有两个任务,分别独立于路径描述（定位后判断）和自身定位（定向后判断）。所有任务均为目标位置（R0o－前、R45o－左前/右前、R90o－左/右、R135o－左后/右后, R180o－后）×前行方向（北、东南西、斜方向）的组内设计、因变量为正确率和判断时间为主,共有64名大学生被试（男女各半）参与实验。发现：0o和180o位置优势效应、朝北优势效应在所有任务中都很明显;实验1和定向后判断任务中存在正方向R90o位置优势效实;定位后判断时间短于定向后判断时间,但总体所用时间上没有差异。结合信息获取的方式和可能使用到的判断策略,从绝对方位判断的认知结构上展开了讨论。     

情绪图片的效价与唤醒度在注意瞬脱对抗效应中的作用:来自ERP的证据

以情绪图片为材料,在RSVP任务下检验了效价和唤醒度在注意瞬脱对抗效应中的作用。实验发现效价在对抗注意瞬脱中起主要作用,且正性图片的对抗效应优于负性图片,但唤醒度对注意瞬脱的影响不显著,结果支持积极情绪对抗注意瞬脱的观点。ERP结果进一步发现以上效应发生在P3代表的工作记忆巩固阶段。而在P2和N2代表的早期注意阶段,尽管已出现了注意瞬脱和情绪加工,但二者无显著交互作用。     

The Effects of Auditory Structural Complexity on Attitudes,Attention, Arousal,and Memory

Twenty-five participants listened to 8 radio messages—half of which were greater in auditory structural complexity. Physiological measures were taken during message presentation, and self-report measures after each. Results show that increased auditory structural complexity led to higher self-reported and physiological arousal, better attitudes toward the messages overall and toward their nonclaim components. There were no differences in attitudes toward the claims made in the messages at each level of structural complexity. Structurally complex messages were also freely recalled more often than simple messages. The prediction that messages high in auditory structural complexity would result in greater self-reported attention levels received only moderate support. Furthermore, high levels of auditory structural complexity resulted in unexpectedly higher cardiac activity compared to messages low in structural complexity.     

Elastic Justification: How Unjustifiable Factors Influence Judgments

When making judgments, one may encounter not only justifiable factors, i.e., attributes which the judge thinks that he/she should take into consideration, but also unjustifiable factors, i.e., attributes which the judge wants to take into consideration but knows he/she should not. It is proposed that the influence of an unjustifiable factor on one's judgment depends on the presence of elasticity (ambiguity) in justifiable factors; the influence will be greater if there is elasticity than if there is not. Two studies involving different contexts demonstrated the proposed elasticity effect and suggested that the effect could be a result of a self-oriented justification process. Implications of this research for decisions involving a should-vs-want conflict are discussed.     

依赖于唤醒与效价的情绪记忆增强效应：自动与控制加工*

情绪记忆增强(Emotionally Enhanced Memory, EEM)效应受到刺激的唤醒度和效价的影响。Kensinger 等人提出依赖于唤醒的 EEM 效应与自动加工相联系,依赖于效价的 EEM 效应与控制加工相联系。然而现有研究并不能为这一假设提供充分的证据。本研究的三个实验采用学习--再认范式和 DA 范式(divided attention paradigm)相结合的方法,分别考察了在两种注意条件下依赖于唤醒和依赖于效价的EEM 效应在编码阶段的加工机制。结果发现,中性词、正性非唤醒词、负性非唤醒词在集中注意条件下的记忆再认成绩显著高于分散注意条件下的记忆再认成绩;正性唤醒词在集中注意条件下的记忆再认成绩也显著高于分散注意条件下的记忆再认成绩,但负性唤醒词的记忆再认成绩在两种注意条件下不存在显著差异。这表明依赖于效价的 EEM 效应与控制加工相联系,而依赖于唤醒的 EEM 效应并不总是与自动加工相联系,其加工还受到情绪效价的调节,对于负性刺激,依赖于唤醒的 EEM 效应与自动加工相联系;对于正性刺激,依赖于唤醒的EEM效应则与控制加工相联系。     

Arousal, affect, and attention as components of temperament

Contemporary models of human temperament have been based on the general constructs of arousal, emotion, and self-regulation. In order to more precisely investigate these constructs, they were theoretically decomposed into 19 subconstructs, and homogeneous scales were developed to assess them. The scales were constructed through an item-selection technique that maximized internal consistency and minimized conceptual overlap. Correlational and factor analyses suggested that arousal can be usefully assessed in terms of its central, autonomic, and motor components. The emotions of sadness, relief, and low-intensity pleasure were most closely related to the measures of central arousal. Emotions of fear, frustration, discomfort, and high-intensity pleasure were more closely related to measures of attentional control. We discuss these findings in terms of the functional relations between arousal, emotion, and attention.     

Incomplete Information, Inferences, and Individual Differences: The Case of Environmental Judgments

A model for inference of missing information is explicated and tested in two studies (Ns = 74, 76) of judgments about two environmental issues (endangered species reintroduction and the siting of a waste processing facility). Participants made judgments of scenarios in which information relevant to the judgment was varied orthogonally and, in some cases, relevant information was missing. The results showed individual differences-as well as intraindividual differences-in the assumptions participants made about missing information and in the tendency to infer missing cues. Reported assumptions about missing information predicted some aspects of the judgments. The data for only a small minority (15%) of the participants were consistent with the inferred values model. Participants may use different methods for dealing with missing information at different times or may not generally follow either an inference or averaging model in such contexts. Less favorable judgments were given for scenarios with incomplete information (the "penalty" effect), and this effect showed individual and intraindividual variation that was related to reported assumptions about missing information. We discuss the implications of these results for societal conflicts over controversial issues and for understanding the sources of individual differences in judgments. Copyright 2000 Academic Press.     

学术与人生——从审美判断谈起

本文论述了如下概念之间的基本关系:1)学术本身是以求真为目的的,求真的机制是想象力在理性的范导下通过知性来协调、整合感性的形式与质料。2)这种机制必然伴随有审美的价值。一旦这种价值被自觉,这种自觉就成为学术的原动力,并由于审美活动自身之原理——想象力的自由活动与知性、理性的协调一致——极大地激发学术创造的功能。3)因此,纯正的学术人生将因为美的发生而变得有意义、有活力。4)由于学术活动的审美内涵中除了美之外还有崇高感,纯正的学者如此终其一生,将完成一种崇高的人格塑造。