Black‐White Differences in Tipping of Various Service Providers1

Data from a national telephone survey revealed 4 general patterns in the tipping behaviors of Blacks and Whites. First, Blacks appear more likely than Whites to stiff commonly encountered service providers, but not less commonly encountered ones. Second, Blacks appear more likely than Whites to leave flat tip amounts to service providers who are commonly tipped a percentage of the bill, but not to service providers who are more rarely tipped a percentage of the bill. Third, Black percentage tippers leave a smaller average percentage of the bill than do White percentage tippers across many service contexts. Finally, Black flat tippers leave larger average dollar tips than do White flat tippers across many service contexts. The theoretical and practical implications of these findings are discussed briefly.     

Gender Self‐Definition and Gender Self‐Acceptance in Women: Intersections With Feminist,Womanist, and Ethnic Identities

The author explored the relationships among women's gender identity constructs as well as the relationships of those constructs to ethnic identity. Nine of the 12 hypothesized relationships between gender self‐definition and female identity development statuses and between gender self‐acceptance and female identity development statuses were supported. Gender self‐definition and gender self‐acceptance were also both positively correlated with ethnic identity. Analyses of the Hoffman Gender Scale (R. M. Hoffman, 1996; R. M. Hoffman, L. D. Borders, & J. A. Hattie, 2000) provided additional support for its use as a measure of gender self‐definition and gender self‐acceptance.     

Exploring Moderators of Gender Differences: Contextual Differences in Door‐Hoiding Behavior1

The simple behavior of holding a door for another person can be interpreted as gender‐neutral, helpful, or benevolently sexist. Each interpretation leads to competing hypotheses predicting no gender differences in door holding, consistent door holding by men as chivalrous helpers, and door holding by men in the gender‐salient context of dating but not in everyday interactions, respectively. Observations of 769 college‐aged, female‐male dyads found a strong pattern of male door holding in dating but not in everyday contexts. This pattern highlights social role theory's emphasis on understanding contextual moderators of apparent gender differences, changes in door‐holding behavior in everyday contexts across the past 20 years, and the benevolent sexism subtly conveyed by male dominance in door holding in dating contexts.     

Sweetening the Till: The Use of Candy to Increase Restaurant Tipping1

A common practice among servers in restaurants is to give their dining parties an unexpected gift in the form of candy when delivering the check. Two experiments were conducted to evaluate the impact of this gesture on the tip percentages received by servers. Experiment 1 found that customers who received a small piece of chocolate along with the check tipped more than did customers who received no candy. Experiment 2 found that tips varied with the amount of the candy given to the customers as well as with the manner in which it was offered. It is argued that reciprocity is a stronger explanation for these findings than either impression management or the good mood effect.     

Age‐related Differences in the Free‐recall Accounts of Child,Adolescent, and Adult Witnesses

Many researchers have examined the factors that affect children's ability to provide eyewitness evidence, leading to significant reform in policy and practice. In stark contrast, there has been virtually no eyewitness research conducted with adolescents, even though adolescents are still undergoing developmental changes that are likely to affect eyewitness performance. We compared the eyewitness performance of children, adolescents, and adults by showing them a brief film clip depicting a simulated crime and using cognitive interview instructions to elicit free‐recall accounts. Adolescents provided more information than children, but less information than adults. Accuracy did not differ with age. These data suggest that, like children, adolescents could benefit from specialised interview techniques that help them provide more complete accounts. Across all three age groups, individual differences in cognitive functioning contributed to variation in eyewitness performance, and eliciting a second free‐recall account increased the amount of information reported. Copyright © 2013 John Wiley & Sons, Ltd.     

Attributions of Responsibility for Rape: Differences Across Familiarity of Situation,Gender, and Acceptance of Rape Myths1

In 2004 in Australia, controversy over the alleged involvement of elite footballers in incidents of sexual assault highlighted a tendency to denigrate the victims and excuse the perpetrators. To investigate whether rape myths were prevalent enough to explain this public response, 102 university students were surveyed for their beliefs and determinations of blame in rape situations. Although there was a gender difference in the rates of rape myth acceptance, with males more likely to accept these beliefs, these were not evident in decisions about victim blame or perpetrator blame. However, males and high rape myth acceptors were significantly more likely to minimize the seriousness of the rape situation. These effects increased with familiarity depicted in the situation.     

Gender Differences in the Dimensionality of Social Support1

Although theoretical frameworks have been developed and research has been conducted in the area of social support, little attention has been given to the influence of gender on the dimensionality of social support. In addition, much of the research on social support has been conducted solely with student samples. In the present study, two samples (students, N = 304, and working adults, N = 301) completed a social support questionnaire. The survey instrument measured four types of social support (appraisal, instrumental, informational, and emotional) from four different sources (supervisor, coworker, spouse, and friends). For the student sample, women reported higher levels of social support than men on most dimensions (i.e., 11 of 16 dimensions), with 5 yielding statistically significant differences. For the sample of working adults, men reported higher levels of social support on most of the dimensions (i.e., 10 of 16), with 5 representing statistically significant differences. Differences in results between the two samples are discussed.     

Effect of Server's “Thank You” and Personalization on Restaurant Tipping1

Servers in restaurants frequently use the tactic of writing “thank you” on the backs of checks before delivering them to dining parties. Servers also frequently personalize their interaction with dining parties by signing their first name below the gratitude message. The effectiveness of these tactics in increasing tips was examined. In a field experiment conducted in an upscale restaurant in a large Northeastern city, a server wrote on the backs of the checks either nothing, “thank you,” or “thank you” plus her first name. The addition of “thank you” increased tip percentages, although personalization by adding her first name had no effect. It was concluded that the commonly employed low-cost tactic of expressing gratitude to customers by writing “thank you” on the check can produce a worthwhile return.     

Use of Social Support: Gender and Personality Differences

Sex differences in social support have been explained in terms of gender differences in socialization and personality. The current research focused directly on the link between social support and gender variables. An adult, largely Caucasian sample of both sexes reported an experience in which they had received support, and were assessed on masculinity, femininity, nurturance, affiliation, autonomy, and self-confidence. The results revealed that gender, but not sex, was significantly correlated with patterns of social support. Femininity (in both sexes) was associated with seeking and receiving emotional support, and with seeking and receiving support from women. Masculinity (in both sexes) was linked only with receiving tangible support. These findings argue for the significance of femininity in promoting a more social form of well-being, and underscore the importance of studying gender directly rather than relying on sex as a proxy variable.     

Ethnic Differences in Tipping: Evidence, Explanations, and Implications

Anecdotal evidence suggests that many waiters and waitresses deliver poor service to ethnic minorities because they believe that ethnic minorities are poor tippers. How managers should deal with this problem depends in part on whether or not ethnic minorities really do tip less than Whites and (if they do) on when and why this occurs. This paper reports on 2 studies that address these issues. The results indicate that Asians tip less than do Whites in comparisons across (but not within) restaurants and that Blacks tip less than do Whites in comparisons both across and within restaurants. Various explanations for these ethnic differences are tested, and the managerial implications of the results are discussed.     

The Social Norm of Tipping: A Review1

Tipping in U.S. restaurants alone amounts to $27 billion annually. Tipping is also common in other occupations and countries, making tipping a significant economic activity. The literature on tipping is spread over various disciplines: mainly psychology, economics, hospitality, and tourism. This survey article integrates the research conducted on tipping to allow an overview of the literature. In addition to summarizing and synthesizing the research on tipping, the article includes original ideas and suggests topics for future research.     

Tolerance of Sexual Harassment: An Examination of Gender Differences,Ambivalent Sexism,Social Dominance,and Gender Roles

In this study we examined the effects of gender, gender roles (masculinity and femininity), ambivalent sexism, and social dominance orientation with regard to tolerance of sexual harassment. It was predicted that women would be less tolerant than men of sexual harassment, however, men and women who were tolerant of sexual harassment would share ambivalence and hostility toward women, and they would exhibit higher levels of social dominance and masculinity. Results partially supported the hypotheses. Women were significantly less tolerant of harassment than men were, however, regression analyses showed that ambivalent sexism and hostility toward women accounted for the majority of total variance (35%), followed by gender (5%), social dominance (1%), femininity (0.7%), and nonsexism (0.6%). Masculinity and benevolent sexism were not significant predictors. Results suggest that ambivalence and hostility toward women are much greater predictors of tolerance of sexual harassment than is gender alone.     

Emotional Intelligence and Career Decision‐Making Self‐Efficacy: National and Gender Differences

This study examined the effect of emotional intelligence (EI) on career decision‐making self‐efficacy (CDMSE) in an East Asian context, as well as the moderating roles of gender and country. Data were collected from undergraduate students from China (N = 149) and South Korea (N = 218). The results showed that all 4 factors of EI were positively related to CDMSE. Moreover, while the effects of 3 EI factors on CDMSE were found to be greater among the Chinese students than the South Korean students, no gender differences were detected. By introducing cultural influences, the findings provide important implications for career counseling.     

Gender and Sex Role Differences in Group Decision-Making Social Interactions: A Behavioral Analysis1

Sex role formulations assume relationships between role orientation and adjustive social behavior. However, few studies have examined behavioral differences with respect to both gender and sex role orientation in realistically complex social interactions. In the current study, groups composed of four male and four female “representatives” from each sex role category (masculine-typed, feminine-typed, androgynous, and undifferentiated) were presented with two group decision-making tasks. Group interactions were videotaped and subjects' behavior was rated on social skill variables. Analyses of variance revealed gender differences with males performing more actively than females, especially when the content of the decision-making task involved more historically male-oriented topics. However, when subjects' group behavior was examined in relation to their sex role orientation, androgynous and masculine-typed persons of both sexes performed in a more active, instrumental manner than feminine-typed or undifferentiated persons. Further, correlational analyses indicated that females' masculinity scores were substantially associated with ratings of effectiveness in the decision-making groups. Implications of these findings are discussed.     

Differences in Universal‐Diverse Orientation by Race‐Ethnicity and Gender

This article addresses the roles of race‐ethnicity and gender in university student orientation toward diversity. Differences in orientation toward diversity were found between men and women as well as among racial‐ethnic groups (Asian/Asian American, African American, Latino, Anglo‐American). Anglo‐American students' scores were significantly lower than those of people of color, but no differences were found among groups of color. Men's scores were significantly lower than women's scores. Discussion addresses implications for higher education diversity programming.     

Gender Differences in Social Dominance Orientation: Gender Invariance May Be Situation Invariance

Most studies of gender differences in social dominance orientation (SDO) have investigated settings more or less hierarchy-enhancing. The aim of this study was to explore gender differences in SDO (1) within social structures varying in equality-enhancement, i.e., communities differing in political equality between men and women, and (2) settings where equality was maximized and held constant, i.e., democratic, voluntary associations, but varying in gender composition, using survey data from a random sample of 831 Swedish adults (median age?=?47 years). There was a significant interaction effect between gender and membership in voluntary associations dominated by women, with men and women displaying equally low levels of SDO. In all other instances the main effect of gender remained statistically significant.     

Gender Differences in Happiness: the Effects of Marriage,Social Roles,and Social Support in East Asia

Studies in Western countries and cross-national comparisons have shown that there are several important factors contributing to the level of happiness of individuals. Utilizing the East Asian Social Survey Health Module (2010), the present study examines this relationship in four East Asian countries: China, Japan, South Korea, and Taiwan. East Asian countries are an interesting case for this inquiry, due to the cultural contexts such as traditional gender relations. Therefore, we focus on gender differences in predictors of happiness of individuals and attempt to answer four questions: (1) Do gender differences in happiness exist in East Asian countries? (2) Does marriage still serve as the norm and thus contribute to individual’s happiness? (3) Does conforming to traditional gender roles (i.e., employment and parenthood) contribute to individual’s happiness? (4) Is the availability of social support (i.e., emotional, financial, and instrumental) positively associated with individual’s happiness? We find that there are gender differences in the determinants of happiness in East Asian countries. The result also indicates that marital status is a strong indicator of happiness in East Asian countries, especially for men but not necessarily for women. In addition, full time employment is positively associated with men’s happiness in China but negatively associated with women’s in Japan. Finally, social support is positively associated with individual’s happiness, especially for women.     

Availability,Similarity, and Gender as Determinants of Adolescent Peer Acceptance1

Attributes of accepted classmates were investigated as a function of (a) respondent-target similarity, (b) availability of desirable peers, (c) gender of respondent and accepted peers, and (d) level of intimacy of the social contact. It was assumed that availability would play a greater role than was previously recognized, in determining attributes of accepted peers in casual as well as intimate contacts, and same-gender and opposite-gender acceptance of males and females would be affected differentially by availability and similarity. Seven hundred and fitly-five 6th, 7th. and 8th grade male and female students indicated their readiness to engage in closer or more casual contacts with each of their classmates, using the Interpersonal Relationship Assessment Technique. It was found that in more superficial relations attributes of accepted peers tended to reflect availability of desirable peers (mean level of desirable student attributes in class), but not respondent-peer similarity; whereas readiness to maintain more intimate contacts with peers was significantly associated with similarity between respondent and accepted peers, as well as availability of desirable peers. It was found further that availability and similarity play different roles in determining acceptance of same-gender or opposite-gender peers by boys and by girls. These results were replicated over four levels of intimacy and four different student attributes.