The reciprocal link between multiculturalism and perspective-taking: How ideological and self-regulatory approaches to managing diversity reinforce each other

Five experiments tested the hypothesis that there is a bi-directional link between ideological (multiculturalism and color-blindness) and self-regulatory (perspective-taking and stereotype-suppression) approaches to managing diversity. A first set of experiments found that exposure to multiculturalism facilitated perceptual and conceptual forms of perspective-taking. Specifically, a multicultural ideology prime strengthened motivations to engage in perspective-taking (Experiment 1) and led participants to adopt spontaneously an outgroup target's visual perspective (Experiment 2) and to recognize that an outgroup target did not possess their privileged knowledge (Experiment 3), as compared with a color-blind ideology prime or baseline condition. A second set of experiments documented the reciprocal relationship: Actively considering an outgroup member's perspective strengthened both deliberate (Experiment 4) and automatic (Experiment 5) positivity toward multiculturalism relative to color-blindness. These findings suggest that ideological and self-regulatory approaches to diversity management are intimately connected and can reinforce each other.     

Outgroup prejudice and perceptions of prosocial intergroup behaviors

How people perceive outgroup prosocial behaviors is an important but under‐researched aspect of intergroup relations. In three experiments conducted in two cultural contexts (Italy and Kosovo) and with two different populations (adolescents and adults; N = 586), we asked participants to imagine being offered help by an outgroup versus ingroup member. Participants attributed fewer prosocial motives to and were less willing to accept help from the outgroup (vs. ingroup) member. This was particularly true for highly prejudiced participants and when the outgroup was described negatively. Participants' perceptions of the outgroup helper's prosocial motives and expected quality of the interaction with the helper mediated the effect of helper's group membership on willingness to accept the help (Experiment 3). We discuss the theoretical and practical implications of these findings for intergroup relations.     

Managing one's social identity: Successful and unsuccessful identity management

This work explores the motivational dynamics of social identity management. Following social identity theory, we hypothesized that a threat to a positive social identity elicits specific negative emotions (i.e., outgroup‐directed anger) and motivates identity management. Successful identity management restores a positive social identity and decreases outgroup‐directed anger. However, when a successful identity management is blocked (e.g., because of limited cognitive resources), identity management will be unsuccessful and outgroup‐directed anger will remain at a higher level. This effect of unsuccessful identity management on outgroup‐directed anger should be particularly strong for group members who highly value their group (i.e., high group‐based self‐esteem). A negative comparison outcome is discrepant with these group members' positive view of the ingroup, and therefore, unsuccessful identity management should especially elicit negative emotions (i.e., anger) towards the threatening outgroup. Two studies tested these predictions. Study 1 (N = 110) showed that participants' outgroup‐directed anger increased when threatened under cognitive load. Study 2 (N = 99) demonstrated that this was particularly true for participants high in group‐based self‐esteem. The results' implications for research on the motivational processes underlying social identity management are discussed. Copyright © 2014 John Wiley & Sons, Ltd.     

How regulatory fit enhances motivational strength during goal pursuit

Higgins' (2000) theory of regulatory fit proposes that motivational strength will be enhanced when the manner in which people work toward a goal sustains (rather than disrupts) their regulatory orientation. This enhanced motivational strength in turn should improve efforts at goal attainment. In Experiment 1, predominantly promotion‐ and prevention‐focused participants were given the goal of writing a report on their leisure time, and were assigned either eagerness‐ or vigilance‐framed means to use. Promotion/eagerness and prevention/vigilance participants were about 50% more likely to turn in their reports than promotion/vigilance and prevention/eagerness participants. In Experiment 2, participants read either a promotion‐ or a prevention‐framed health message urging them to eat more fruits and vegetables, and were then asked to imagine either the benefits of compliance or the costs of non‐compliance. Promotion/benefits and prevention/costs participants subsequently ate about 20% more fruits and vegetables over the following week than promotion/costs and prevention/benefits participants. The implications of regulatory fit's enhancement of motivational strength are discussed. Copyright © 2004 John Wiley & Sons, Ltd.     

The Interactive Effects of Affective Demeanor,Cognitive Processes,and Perspective-Taking Focus on Helping Behavior

Abstract

The author manipulated affective demeanor (positive or negative) and cognitive processes (positive or negative) displayed by a target person, along with the perspective-taking focus (affect or cognitions) of participants, to assess the unique and interactive effects of those variables on the participants' helping behavior, operationalized as time volunteered to help other students. An ethnically diverse sample (N = 109) of U.S. working adults (mean age = 31.56 years, SD = 8.21) viewed a videotape of a female target talking about returning to college. Participants adopting an affective perspective-taking focus volunteered more time than did those who adopted a cognitive perspective-taking focus. Also, a significant interaction between participants' perspective-taking focus and target's affective demeanor revealed that participants who focused on the target's feelings and who viewed a warm, cheerful target volunteered more time than did the other groups. Moreover, a significant interaction between participants' perspective-taking focus and target's cognitive processes revealed that the participants who focused on the target's feelings and who viewed a confused and unfocused target volunteered more time than did the other groups. The author also discusses the relationship between empathy, personal distress, and helping.     

Responses to outgroup help: The role of type of help and sense of control

Helping may be motivated by a variety of reasons, including the desire of helpers to enhance the power of the ingroup and diminish the power of the outgroup. Accordingly, receiving unsolicited assistance from an outgroup member is often responded to negatively by ingroup members because it can undermine feelings of the efficacy of one's group and ultimately threaten the position of one's group relative to the helper's group. The present research explored how a sense of control, induced incidentally, can ameliorate such negative consequences of being helped. Two studies employed a minimal group paradigm and examined the response to an offer of help from a member of another group (Experiments 1 and 2) compared to an offer from a member of the same group (Experiment 2). The results of these two experiments converged to reveal that having the opportunity to exert control, even incidentally, can ameliorate negative responses to an outgroup helper and to the outgroup as a whole. These findings have both theoretical and practical implications. Identifying factors, such as control, that can promote the acceptance of assistance from members of other groups can complement previous work focusing on influences that exacerbate negative reactions to help, providing a more comprehensive understanding of intergroup helping relations and informing interventions to improve relations between groups. Theoretical and applied implications are discussed.     

Talking about visually perceived events: Communication effects on eyewitness memory

Communicators' tuning of a message about a social target to their audience's evaluation can shape their representation of the target. This audience‐tuning effect has been demonstrated with ambiguous text passages as input material. We examined whether the effect also occurs when communicators learn about the target's behaviours from visual (nonverbal) input material. In Experiment 1, participants watched a soundless video depicting ambiguous behaviours of a target, described the video to an audience who liked (vs. disliked) the target, and subsequently recalled the video. Both message and recall were biased towards the audience's judgement. In Experiment 2, the video depicted a forensically relevant event, specifically ambiguous behaviours of two persons involved in a bar brawl. Participants tuned their event retellings to their audience's responsibility judgement and remembered the event accordingly. In both experiments, the effect of the audience's judgement on recall was statistically mediated by the extent to which the message was tuned to the audience. The more participants experienced a shared reality with their audience the stronger was the message‐recall correlation (Experiment 2). We conclude that the audience‐tuning effect for visually perceived information depends on the communicators' creation of a shared reality with their audience. Copyright © 2011 John Wiley & Sons, Ltd.     

I'm Embarrassed for You: The Effect of Valuing and Perspective Taking on Empathic Embarrassment and Empathic Concern

Much research has investigated the cognitive‐perceptual factors that promote empathic concern. However, little research has investigated such factors for a related emotion: empathic embarrassment. We suggest that 2 factors promote empathic embarrassment for a target in a compromising situation: liking the target, and imagining oneself in the target's situation. Results revealed that liking a socially compromised target increases both empathic concern and empathic embarrassment (Experiment 1). Furthermore, imagining the person's thoughts and feelings increases empathic concern and a desire for future exposure to the person, whereas imagining oneself in the person's situation primarily increases empathic embarrassment (Experiment 2). Implications of these results for future empathy research and applications for those who suffer from chronic embarrassability are discussed.     

Not being what you claim to be: impostors as sources of group threat

We examine the notion of impostors within groups, defined in this paper as people who make public claims to an identity while disguising their failure to fulfil key criteria for group membership. In Experiment 1, vegetarians showed heightened levels of negative affect toward vegetarians who ate meat occasionally compared to an authentic vegetarian. In contrast, non‐vegetarians saw the impostor to be marginally more likeable than the authentic vegetarian. In Experiments 2 and 3, participants evaluated only a vegetarian who ate meat. Evaluations of the target were influenced by group attachment, such that participants who identified strongly as vegetarians downgraded the target more strongly and experienced more negative affect than did moderate identifiers and non‐vegetarians. Participants were also sensitive to the size of the gulf between the target's claims for identity and their behaviour. Thus, targets who made public claims to being a vegetarian but ate meat were evaluated more negatively than were people who kept their claims for identity private (Experiment 2). Similarly, targets who tried to keep their deviant behaviour secret were evaluated more negatively than were people who openly admitted their deviant behaviour (Experiment 3). The reasons why impostors might threaten the integrity of group identities are discussed. Copyright © 2003 John Wiley & Sons, Ltd.     

Asymmetrical evaluation of ingroup versus outgroup members: a look from an information integration perspective

In evaluating ingroup versus outgroup members two types of information can be used: ‘Categorizing information’ related to the target's group membership and ‘individuating information’ related to pieces of information specific to the target to be judged. Information integration theory (IIT, Anderson, 1981) is applied as a formal tool for predicting the judgement resulting from these different pieces of information. It is further assumed that due to a general positivity bias in evaluating own affairs judges tend to evaluate ingroup members more positively than outgroup members. By applying IIT ingroup favouritism on the level of individual targets can be predicted. More importantly, an interaction concerning an asymmetrical impact of ingroup versus outgroup membership information dependent on the individuating information's valence can be predicted: the enhancement of ingroup members should be stronger for negative individuating information, whereas the devaluation of outgroup members should be stronger for positive individuating information. Further a negative correlation between intragroup differentiation and intergroup differentiation on the level of individual judgements is assumed. In a two (judge's group membership: overestimator versus underestimator) by three (target's group membership information absent; target's group membership information present as either ingroup, or outgroup member) by three (valence of the individuating information: positive, neutral, negative) factorial minimal group design with repeated measures on the last two factors the targets' likability had to be rated. The findings are in accord with predictions. Theoretical conclusions with respect to social judgement—and to intergroup theories as well as with respect to general approaches to context effects in social judgement are discussed.     

Cultural differences in the primacy effect for person perception

Previous work has shown there are robust differences in how North Americans and East Asians form impressions of people. The present research examines whether the tendency to weigh initial information more heavily—the primacy effect—may be another component of these cultural differences. Specifically, we tested whether Americans would be more likely to use first impressions to guide person perception, compared to Japanese participants. In this experiment, participants read a vignette that described a target person's behaviour, then rated the target's personality. Before reading the vignette, some trait information was given to create an expectation about the target's personality. The data revealed that Americans used this initial information to guide their judgments of the target, whereas the Japanese sample based their judgments on all the information more evenly. Thus, Americans showed a stronger primacy effect in their impression formation than Japanese participants, who engaged in more data‐driven processing.     

Racism,Counterfactual Thinking,and Judgment Severity1

Two contrasting models of the effects of motivational influences on the relationship between counterfactual thinking and social judgment were tested, using a modified version of Wells and Gavanski's (1989) cab driver vignette. Undergraduates (N= 208) assigned blame to a negligent white or black target after imagining how the target's alternative behavior could have either easily or improbably averted two accident-related fatalities. Results suggested that motivational variables such as racism moderate the relationship between counterfactual thinking and judgment severity rather than directly affect the counterfactual thinking process itself. Implications for current conceptions of both counterfactual thinking and racism are discussed.     

My people,right or wrong? Minimal group membership disrupts preschoolers’ selective trust

When preschoolers decide to trust one speaker over another, how does group membership influence their tracking of speaker reliability? In Experiment 1, 4-year-olds were assigned to arbitrary groups of no social significance (0055 and 0170) and asked to endorse novel object labels provided by two ingroup members, one of whom was reliable and the second of whom was unreliable. Children selectively trusted the more reliable informant. In Experiment 2, we asked whether ingroup status or reliability would determine children's choices and found that 4-year-olds failed to trust reliable outgroup members over unreliable ingroup members (or vice versa). Experiment 3 showed that the failure of trust in Experiment 2 was not due to the mere inclusion of both ingroup and outgroup members: children presented with a control paradigm in which the ingroup members were reliable trusted reliable ingroup members over unreliable outgroup members. Children's use of reliability as an indicator of future credibility therefore appears disrupted when outgroup status and reliability are in conflict, even when group membership is arbitrary.     

He is smarter when he looks smart in front of many versus a few others: Impact of audience size on target appraisals in a cross-cultural context

Will a person be seen as more superior if he or she receives an award in front of a large audience in comparison with a small audience? We predicted that this would hold true for East Asians, whose cultural logic of face asserts that a person's worth can only be conferred by collective others, but would not hold true for European Americans, whose cultural logic of dignity promotes the judgement of a person's worth based on their own perspective. This study found an audience-size effect for East Asians, in which participants gave higher appraisals to a target when they imagined the target's high performance to have been seen by 10 other people (vs. one other person) even when the target's performance level remained constant. In contrast, Westerners were not affected by the size of the audience witnessing the target's performance. In addition, perceived social reputation was found to mediate the audience-size effect; the participants imagining the target performing well in front of 10 others (vs. one other) perceived others as thinking more highly of the target; this in turn led participants to give higher appraisals to the target. As expected, this mediation effect was only found for East Asians.     

Perspective taking combats the denial of intergroup discrimination

Despite the continuing, adverse impact of discrimination on the lives of racial and ethnic minorities, the denial of discrimination is commonplace. Four experiments investigated the efficacy of perspective taking as a strategy for combating discrimination denial. Participants who adopted a Black or Latino target's perspective in an initial context were subsequently more likely to explicitly acknowledge the persistence of intergroup discrimination than were non-perspective takers (Experiments 1–3) or participants who adopted a White target's perspective (Experiment 1). Perspective taking also engendered more positive attitudes toward a social policy designed to redress intergroup inequalities (i.e., affirmative action), and this relationship was mediated by increased recognition of discrimination (Experiments 2a and 2b). Increased identification with the targeted outgroup, as reflected in automatic associations between the self and African Americans, was found to underlie the effect of perspective taking on sensitivity to discrimination (Experiment 3). The collective findings indicate that perspective taking can effectively combat discrimination denial.     

Experimental Tests of Normative Group Influence and Representation Effects in Computer‐Mediated Communication

Two experiments addressed the questions of if and how normative social influence operates in anonymous computer‐mediated communication (CMC) and human‐computer interaction (HCI). In Experiment 1, a 2 (public response vs. private response) × 2 (one interactant vs. four interactants) × 3 (textbox vs. stick figure vs. animated character) mixed‐design experiment (N = 72), we investigated how conformity pressure operates in a simulated CMC setting. Each participant was asked to make a decision in hypothetical social dilemmas after being presented with a unanimous opinion by other (ostensible) participants. The experiment examined how the visual representation of interaction partners on the screen moderates this social influence process. Group conformity effects were shown to be more salient when the participant's responses were allegedly seen by others, compared to when the responses were given in private. In addition, participants attributed greater competence, social attractiveness, and trustworthiness to partners represented by anthropomorphic characters than those represented by textboxes or stick figures. Experiment 2 replicated Experiment 1, replacing interaction with a computer(s) rather than (ostensible) people, to create an interaction setting in which no normative pressure was expected to occur. The perception of interaction partner (human vs. computer) moderated the group conformity effect such that people expressed greater public agreement with human partners than with computers. No such difference was found for the private expression of opinion. As expected, the number of computer agents did not affect participants' opinions whether the responses were given in private or in public, while visual representation had a significant impact on both conformity measures and source perception variables.     

The influence of perceived suffering and vulnerability on the experience of pity

Pity is viewed as a function of two classes of perceived stimulus features and their interaction: the extent to which a person (when still healthy and nonsuffering) is perceived as vulnerable to physical harm, and the perceived intensity of his or her current suffering. Consistent with this view, Experiment 1 (N = 141) showed that participants' pity reactions to photographs of persons expressing pain were influenced by age‐related, sex‐related, and postural vulnerability cues. Experiment 2 (N = 258) manipulated both target's vulnerability by varying the muscularity of the same adult male stimulus and the intensity of suffering. As predicted, an interaction of vulnerability and suffering was found. Implications for the study of helping behavior are discussed. Copyright © 2001 John Wiley & Sons, Ltd.     

Eliciting Empathy for Adults in Chronic Pain through Autobiographical Memory Sharing

Two studies (N = 80; N = 91) investigated whether sharing an autobiographical memory increases empathy for a person experiencing chronic pain. Across studies, empathy was assessed after reading a pain‐related narrative of either a 25‐ or 85‐year‐old target and again after assignment to one of two recall conditions. Conditions involved recalling a pain‐related autobiographical memory (Studies 1 and 2), or as comparisons, recalling the target's pain narrative (Study 1) or recalling a character in pain from a movie (Study 2). Looking across both studies, empathy levels appear to increase after sharing an autobiographical memory but not in the comparison conditions. Increases in empathy were related to trait‐level agreeableness. When target‐age differences emerged (Study 2), participants felt greater empathy for the older person. Findings are discussed in terms of the function of autobiographical memory in eliciting pro‐social emotions such as empathy and implications for training empathic responding. Copyright © 2012 John Wiley & Sons, Ltd.     

Right‐wing authoritarianism,social dominance orientation and prejudice against threatening and competitive ethnic groups

This research rests on the assumption that individual differences approaches to prejudice benefit from an integration of intergroup factors. Following Duckitt (2001), we assumed that two prominent individual differences variables, right‐wing authoritarianism (RWA) and social dominance orientation (SDO), would differentially predict majority members' levels of ethnic prejudice depending on specific factors of the intergroup context: RWA as an index of motivational concerns about social cohesion, stability and security should drive prejudice against outgroups perceived as socially threatening, and SDO as an index of concerns about ingroup superiority and dominance should predict prejudice against outgroups perceived as potential competitors for power‐status. Across two studies (Ns = 82, 176), using between‐participants and within‐participants experimental designs, the effects of RWA on prejudice were particularly powerful when the outgroup was manipulated to be socially threatening, but the effects of SDO on prejudice appeared not to increase when the outgroup was manipulated to be competitive. In Study 2, presenting the outgroup as having low status also increased the effect of RWA, but not the effect of SDO. These results support the differential prediction assumption for RWA, but not for SDO. Implications for the conceptualisation of RWA and SDO are discussed. Copyright © 2008 John Wiley & Sons, Ltd.     

The importance of social structure and social interaction in stereotype consensus and content: is the whole greater than the sum of its parts?

This paper addresses the hypothesis derived from self‐categorization theory (SCT) that the relationship between groups and stereotyping will be affected by the social structural conditions within which group interaction occurs. A mixed design experiment (n=56) measured low‐status groups' stereotypes and preferences for conflict with a high‐status outgroup prior to and after within‐group discussion across varying social structural conditions. Over time, participants in [open] conditions consensualized around positive conceptions of the outgroup and endorsed acceptance of their own [low status] position. However, in [closed] conditions participants consensualized around positive conceptions of the ingroup, negative conceptions of the outgroup, and tended towards preferences for collective protest. It is argued that the data support S‐CT's contention that stereotyping and group processes are fundamentally interlinked and that neither can be properly understood in isolation from the dynamics of the surrounding intergroup context. Copyright © 2004 John Wiley & Sons, Ltd.