Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme

Little is known about how employees might respond to their company's socially responsible business practices. Hypotheses derived from organizational identification and social exchange theories were tested to explain why employees (N=162) may respond positively to their company's volunteerism programme, a programme through which employees could spend time volunteering during their paid work hours. Support was found for mediated effects suggesting that employees' attitude towards the volunteerism programme ultimately predicted outcomes (e.g., intentions to stay) through its effect on organizational identification. Results also showed that exchange ideology moderated the effects of volunteer‐programme attitudes on supervisor‐reported organizational citizenship behaviour measured 6 months later, suggesting that some employees reciprocate the benefits they receive from a volunteerism programme. The implications of these findings are discussed for theory and research, and for leveraging volunteerism programmes and other socially responsible business practices to benefit companies and their employees.     

Prediction of longevity of volunteer service: a basic alternative proposal

A problem for many organizations is the low continuity of volunteers. Diverse theoretical models have been developed to explain sustained volunteerism, but most of these models have focused on the study of welfare volunteerism and not have verified whether their results could be generalized to other types of volunteerism. In this study, we propose a basic model to explain sustained volunteerism in any type of volunteerism. The aim of this study is to examine this basic model empirically in a sample of socio-assistential volunteers and in a sample of environmental volunteers. For this purpose, 290 volunteers completed a questionnaire and subsequently, two telephone follow-ups were carried out to determine whether the volunteers remained in the NGO one year later. The results show that the basic model offers an acceptable explanation of sustained volunteerism in the two types of volunteer samples studied, but it accounted for a low percentage of variance of the duration of service in both samples. Various relevant implications for the practical management of volunteerism in organizations are derived from theses findings.     

Addressing the Relationships Among Moral Judgment Development,Authenticity, Nonprejudice,and Volunteerism

This study addresses how moral judgment development, authenticity, and nonprejudice account for variance in scores pertaining to various motivational functions underlying volunteerism in order to clarify certain problems associated with previous research that has considered such relationships. In the study, 127 participants completed measurements that pertain to these constructs. Correlations revealed that moral judgment had a negligible relationship with both authenticity and nonprejudice, thereby affirming that the former construct is distinct from the latter two. Linear regression analyses supported that moral judgment development and nonprejudice provided the strongest contributions to the variance of the considered indices of volunteer motivation. The motivational function underlying volunteerism was also recognized as an important factor that pertains to the observed contributions of variance. Findings are discussed in concert with and compared to prior considerations of relationships between moral judgment development and considerations of the moral self. Implications where moral education is concerned are also considered.     

From “I” to “We”: Different forms of identity,emotion, and belief predict victim support volunteerism among nominal and active supporters

Understanding how to attract and maintain volunteers is crucial for the operation of victim support organizations. We propose that volunteerism can be understood in a similar way as collective action. Active (N = 99) and nominal supporters (N = 134) completed measures of identities (personal, social, and organizational), emotions (sympathy, outrage, and pride), and efficacy beliefs (self‐, group, and organizational). The results revealed a different pattern of predictors of volunteerism for the two samples. Among nominal supporters, commitment to volunteerism was predicted by personal identity (“I”), sympathy, and self‐efficacy; among the actively engaged, volunteerism was predicted by social identity (“we”), outrage, and self‐efficacy. These results suggest that engagement with volunteerism is associated with qualitatively different processes for those nominally versus actively supportive of volunteer efforts.     

Educating the Humanitarian Engineer

The creation of new technologies that serve humanity holds the potential to help end global poverty. Unfortunately, relatively little is done in engineering education to support engineers’ humanitarian efforts. Here, various strategies are introduced to augment the teaching of engineering ethics with the goal of encouraging engineers to serve as effective volunteers for community service. First, codes of ethics, moral frameworks, and comparative analysis of professional service standards lay the foundation for expectations for voluntary service in the engineering profession. Second, standard coverage of global issues in engineering ethics educates humanitarian engineers about aspects of the community that influence technical design constraints encountered in practice. Sample assignments on volunteerism are provided, including a prototypical design problem that integrates community constraints into a technical design problem in a novel way. Third, it is shown how extracurricular engineering organizations can provide a theory-practice approach to education in volunteerism. Sample completed projects are described for both undergraduates and graduate students. The student organization approach is contrasted with the service-learning approach. Finally, long-term goals for establishing better infrastructure are identified for educating the humanitarian engineer in the university, and supporting life-long activities of humanitarian engineers.     

Religious Diversity and Community Volunteerism Among Asian Americans

We examine whether religious membership and participation foster community volunteerism among a religiously diverse group of Asian Americans. We use data from the Social Capital Community Benchmark Survey (SCCBS), the only data set that contains both a large, national sample of Asian Americans and detailed questions on religious and civic participation. Asian-American Protestants, Catholics, and adherents of non-Christian religions are involved in community volunteerism to varying degrees. Surprisingly, however, fewer Hindus and Buddhists volunteer when compared to the nonaffiliated. We use these results to propose theoretical concepts that take into account the impact of a religion's structure as well as the double-minority status faced by nonwhite and non-Christian Asian Americans on the likelihood of volunteering. Our findings indicate that accepted predictors of community volunteerism may operate differently among new nonwhite immigrants and their children than in the general U.S. population; this provides building blocks for future research on religion and civic participation among nonwhite and non-Christian populations.     

Religion and Volunteering Over the Adult Life Course

Previous studies have not longitudinally assessed whether religion is related to individuals’ movement into volunteering activities across the adult life course. Using four waves of panel data, I present evidence that religion is associated with individuals’ movement into religious institution and nonreligious institutional forms of volunteerism—volunteering for a religious congregation or other religious organization, and volunteering for a nonreligious institution, respectively. I consider the general religious mechanisms of changes in motivation to volunteer through enhanced religious beliefs and increased opportunities to volunteer through greater religious service attendance and involvement. Increased religious belief and attendance result in a greater probability that individuals engage in religious institution volunteerism. Religious institution volunteering increases the likelihood of movement into other formal volunteering over the adult life course. This analysis offers evidence that religious institutions are feeder systems, as increased involvement yields more opportunities for formal volunteerism over the adult life course, irrespective of underlying personality traits. Additionally, the findings suggest that religious mechanisms may operate differently across Christian religious traditions.     

Elevation predicts domain-specific volunteerism 3 months later

Elevation, the feeling of moral uplift when viewing the virtuous action of another, has been shown to be a distinct moral emotion [Algoe, S.B., & Haidt, J. (2009). Witnessing excellence in action: The ‘other-praising’ emotions of elevation, gratitude, and admiration. Journal of Positive Psychology, 4, 105–127]. Prosocial behaviors have been theorized to be one of the behavioral effects of elevation, but this behavioral connection has not been strongly established. This study followed college students in a naturalistic setting known to induce elevation, a spring break service trip. Self-reports of elevation during service trip were collected from participants at the conclusion of the trip. At 1 week and 3 months later, participants reported on trip-related and general volunteerism. Self-reports of elevation during the trip predicted trip-specific volunteerism at 1 week and 3 months, but did not relate to general volunteerism at either time. This predictive connection was maintained even when pre-trip volunteerism, trait empathy, and the dispositions of Extraversion, Openness to Experience, and Agreeableness were controlled for. These results suggest that the experience of elevation motivated participants to volunteer in the domain in which they felt elevation. This finding supports the hypothesis that prosocial responses are a behavioral effect of elevation, but further refines this hypothesis by suggesting that the prosocial response occurs in a domain linked to the context in which elevation was experienced.     

Matching Messages to Motives in Persuasion: A Functional Approach to Promoting Volunteerism1

This study examined a functional strategy for investigating audience responses to motivationally-based persuasive appeals. It was predicted that people exposed to advertisements informing them how they could satisfy personally relevant motivations through volunteering (i.e., functionally matched messages) would judge these ads to be more persuasive, more emotionally positive, and would report being more likely to volunteer than people exposed to advertisements unrelated to their personally relevant motivations (i.e., functionally mismatched messages). These predictions were confirmed in an experiment wherein participants whose attitudes toward volunteerism served a Social Adjustive, Value Expressive, Utilitarian, Knowledge, or Ego Defensive function viewed advertisements promoting volunteerism that either matched or mismatched their personally relevant motivations. Results confirmed predictions as participants responded more favorably to the functionally matched than mismatched messages. The implications of this research for understanding the mechanisms by which functionally matched messages exert persuasive influence and the ramifications of the research for the practice of volunteerism are discussed.     

Using Skills Gained Through Volunteerism in Job Searches: A Workable Strategy

A number of recent theoretical and empirical articles have examined various aspects of volunteerism. Research which has established the increasing importance of career development as a primary goal of many volunteers has largely been concerned with individuals already established in their careers. This article extends current research by focusing on recent or soon-to-be college graduates. It integrates career-development volunteerism research with recent work from the job search literature. The paper includes specific suggestions for obtaining volunteer experience which targets employer-identified desirable job skills.     

Young People and Volunteerism: A Model of Sustained Volunteerism During the Transition to Adulthood

A model of sustained volunteerism in young people is proposed. The longitudinal study addresses the questions “Why do young people decide to continue to volunteer over an extended period of time?” There were 158 volunteers (82 female and 76 male). The volunteers completed measures of motivation to volunteer, integration, and satisfaction with the organization, merged effects due to voluntary service, social support, identity, and intention to volunteer on a first (Time 1) and a second research wave (Time 2). Results show that both dispositional and organizational variables are important in determining long-term volunteerism in young people and confirmed that role identity is the best predictor of intention to volunteer.     

Information and Counseling: A Dilemma

The revolutionary changes in data processing, and the resulting increases in the quantity and quality of information about counselees and their prospective environments, will make the work of the counselor more difficult in several ways. The one problem that is highlighted is the difficulty of maintaining a true counseling process and relationship while at the same time collecting necessary information about the client and about the environments regarding which he must make decisions. 2 solutions and their relative merits are discussed, one involving separation of the information and counseling functions, and the other requiring an integration of the functions by a single counselor.     

Volunteer work in youth organizations: predicting distinct aspects of volunteering behavior from self‐ and other‐oriented motives

This study examined the impact of motivational underpinnings of volunteerism on self‐reported volunteer behaviors and satisfaction. Data from 153 volunteers in youth organizations supported a two‐dimensional structure of self‐ and other‐oriented motives. Self‐oriented motives were more important in explaining in‐role volunteer behavior, while other‐oriented concerns were also important in predicting extra‐role volunteer behavior and satisfaction. These findings are discussed in the context of a functional approach to volunteerism and linked to recent findings regarding the role of self‐ and other‐oriented motives from the organizational literature. Suggestions for recruiting and motivating young volunteers in youth development organizations are presented.     

Learning Theory and Vocational Decisions

The theme is proposed that a learning theory of vocational behavior could contribute to both understanding and theory development in the area of vocational decisions. The discussion includes a definition of vocational decisions and specification of three functions of a theory. The functions are explanation, prediction, and control. The developmental, psychoanalytic, and trait approaches to theories of vocational decisions are contrasted with a learning approach in terms of the definition of decisions and the functions of theories. An example of vocational counseling illustrates the application of learning concepts to vocational decision behavior. The major advantages of a learning theory approach are that it has the potential for both accurate prediction and extensive control of decisions.     

Developmental changes in decision making under risk: The role of executive functions and reasoning abilities in 8- to 19-year-old decision makers

Previous studies have shown that children and adolescents often tend toward risky decisions despite explicit knowledge about the potential negative consequences. This phenomenon has been suggested to be associated with the immaturity of brain areas involved in cognitive control functions. Particularly, “frontal lobe functions,” such as executive functions and reasoning, mature until young adulthood and are thought to be involved in age-related changes in decision making under explicit risk conditions. We investigated 112 participants, aged 8–19 years, with a frequently used task assessing decisions under risk, the Game of Dice Task (GDT). Additionally, we administered the Modified Card Sorting Test assessing executive functioning (categorization, cognitive flexibility, and strategy maintenance) as well as the Ravens Progressive Matrices assessing reasoning. The results showed that risk taking in the GDT decreased with increasing age and this effect was not moderated by reasoning but by executive functions: Particularly, young persons with weak executive functioning showed very risky decision making. Thus, the individual maturation of executive functions, associated with areas in the prefrontal cortex, seems to be an important factor in young peoples’ behavior in risky decision-making situations.     

A Person-Environment Fit Approach to Volunteerism: Volunteer Personality Fit and Culture Fit as Predictors of Affective Outcomes

This study employed a person-environment (P-E) fit approach to explaining volunteer satisfaction, affective commitment, and turnover intentions. It was hypothesized that personality fit would explain additional variance in volunteer affective outcomes above and beyond motives to volunteer. This hypothesis was supported. Personality fit but not culture fit was related to satisfaction and affective commitment. Volunteer turnover intentions were predicted by gender and by social and values motives. The implications of the results are discussed with respect to the two literature domains that were combined in this study: the functional approach to volunteerism and P-E fit theory. Functional approaches to volunteerism and paid work should be more strongly linked to each other in future research. Moreover, P-E fit theory should be extended by including conditional determinants that moderate P-E fit effects.     

The prediction of above-average participation in volunteerism: a test of the theory of planned behavior and the volunteers functions inventory in older Australian adults

In the present prospective study of 81 older volunteers from a nonprofit organization in Australia, the authors compared the predictive utility of I. Ajzen's (1988) theory of planned behavior with that of E. G. Clary and M. Snyder's (1991) functional approach to volunteering. The authors mailed questionnaires to 385 volunteers in two waves of data collection. The first wave measured theory-of-planned-behavior variables and functional-approach variables. The second wave measured self-reported volunteering behavior for the previous month. Regression analyses supported both the theory of planned behavior and the functional approach; the theory of planned behavior accounted for a significantly larger proportion of variance in above-average participation in self-reported volunteerism. The findings of the present study provided some support for both the theory of planned behavior and the functional approach as models of self-reported volunteerism.     

THE FUNCTIONS OF ASSESSMENT: IMPLICATIONS FOR SELECTION AND DEVELOPMENT OF DEVICES FOR ASSESSING REPERTOIRES IN CLINICAL,EDUCATIONAL, AND OTHER SETTINGS

An attempt is made to identify the many different functions that assessment of an individual's repertoire can serve. Implications of these functions for the character of and evidence about assessment devices are suggested. The functions fall into two general groups, those which influence decisions regarding an individual learner, and those which influence policy, program development, and scientific knowledge. The first group of functions is presented in a rough chronological sequence such that they form a “behavioral assessment funnel,” beginning with functions involving broad-band assessment to identify likely persons and skill areas, and narrowing to the precise pinpointing, monitoring, and follow-up functions. The contribution of behavior analysis and behavior therapy to assessment methodology in this sequence is identified as well as the areas where more traditionally conceived methods are still useful. The second group of functions and behavioral contributions to it are then discussed.     

Cultural Values and Volunteering: A Cross-cultural Comparison of Students�� Motivation to Volunteer in 13 Countries

Voluntary participation is connected to cultural, political, religious and social contexts. Social and societal factors can provide opportunities, expectations and requirements for voluntary activity, as well as influence the values and norms promoting this. These contexts are especially central in the case of voluntary participation among students as they are often responding to the societal demands for building a career and qualifying for future assignments and/or government requirements for completing community service. This article questions how cultural values affect attitudes towards volunteerism, using data from an empirical research project on student volunteering activity in 13 countries in North America, Europe, the Middle East, and the Asia Pacific region. The findings indicate that there are differences in motivation between countries which represent different cultural values. This article sets these findings in context by comparing structural and cultural factors which may influence volunteerism within each country.     

Short- and long-term consequences in decision-making under risk: immediate feedback about long-term prospects benefits people tending to impulsive processing

Many decisions in everyday life involve weighing up immediate and expected future outcomes that may be conflictive. Yet, it is still unclear which cognitive functions may affect decision-making in such situations. We examined 150 healthy subjects using a new decision-making task that measures people’s ability at handling short- and long-term consequences under objective risk. Two task versions were developed to investigate the effects of feedback about long-term consequences on decision-making. One version includes feedback about changes in long-term prospects while the other does not. Both groups revealed that advantageous decision-making correlated with reasoning and working-memory abilities, however, no correlations with executive functions were found. The effect of feedback on decision-making performance was moderated by impulsivity and need for cognition. Our findings contribute to recent dual-system approaches for risky decision-making by showing that individuals with predispositions towards impulsive rather than reflective information processing could profit from feedback about long-term prospects.