DYNAMIC CRITERIA REVISITED: A LONGITUDINAL STUDY OF PERFORMANCE STABILITY AND PREDICTIVE VALIDITY

The concept of dynamic criteria has been the subject of a recent debate regarding both the definition and prevalence of the phenomenon (Austin, Humphreys, & Hulin, 1989; Barrett & Alexander, 1989; Barrett, Caldwell, & Alexander, 1985). The present paper questions the adequacy of the conceptual framework underlying the debate and provides data supporting a refined concept of dynamic criteria. The incidence and possible causes of change in relative performance were investigated using weekly performance data from 509 sewing machine operators. Analyses were conducted to determine the degree of performance consistency, potential moderators of consistency, and the stability of predictor-criteria relationships using multiple predictors and criteria. Results revealed a steady decline in performance stability coefficients as the interval between measures increased. This decay was evident regardless of employees' prior job experience, cognitive ability, or psychomotor ability. Analyses of predictive validity coefficients revealed temporal changes in validity for both objective and subjective criteria, but not in the expected direction. The validity of cognitive ability increased, the validity of psychomotor ability was stable, and that of prior job experience decreased over time. Implications for theory and research are discussed.     

CATECHOLAMINE EXCRETION, PERFORMANCE, AND SUBJECTIVE STRESS

Psycho-endocrine relations were explored in 52 students exposed to moderately stressful psychological tests demanding selective attention. Subjects with high excretion rates of adrenaline performed better during the entire stress session than did subjects with low adrenaline excretion. The level of subjective stress increased consistently throughout the session in subjects with low excretion rates of adrenaline, while it remained relatively constant in subjects with high adrenaline excretion. No consistent relationship could be demonstrated between noradrenaline excretion and the psychological variables. Possible effects on the catecholamine-excretion patterns of factors such as severity and duration of the stress are discussed.     

A LONGITUDINAL EXAMINATION OF RATER AND RATEE EFFECTS IN PERFORMANCE RATINGS

The consistency and loci of leniency, halo, and range restriction effects in performance ratings were investigated in a longitudinal study. Ratings were provided by approximately 90 supervisors in a metropolitan police department, who rated approximately 350 police-rank subordinates on five occasions over a three and one-half year period. Rating effects were computed separately as rater-and ratee-based statistics, and intercorrelated among the five rating periods. The nature of the data set made it possible to hold either raters or ratees constant for each analysis, thus permitting inferences regarding the sources of reliable variance in effects as due to raters or ratees. It was concluded that reliable variance in mean ratings is partly attributable to ratees, but mainly introduced by raters. Reliable halo variance is attributable to raters, and range restriction is a product of stable group performance variability within intact ratee groups. Implications of these results for future rating process research are discussed.     

STRESS AND PERFORMANCE: EFFECTS OF SUBJECTIVE WORK LOAD AND TIME URGENCY1

Subjective work load, time urgency, and other stress/motivation variables were measured for management personnel taking a demanding problem-solving exam at the end of a two-week training course. Comparing measures of precourse ability and final exam performance, the primary findings were that the corrected performance scores had strong negative linear (not inverted-U) relations with both subjective work load and time urgency. General state anxiety and task involvement did not substantially relate to performance. The results are discussed in terms of the nature of this particular task and the predictions of various stress/performance theories. In problem solving or other tasks requiring novel responses, these data suggest that increases in psychological stresses like subjectively high work load and time urgency uniformly impair performance across the whole range of these variables.     

A LONGITUDINAL STUDY OF LEADER REWARD BEHAVIOR, SUBORDINATE EXPECTANCIES, AND SATISFACTION

Positive and punitive leader reward behavior and their longitudinal relationships with subordinate expectancies and satisfaction were studied in a large manufacturing organization. Longitudinal data were collected approximately one year apart from 132 managerial, engineering and supervisory employees. Cross-lagged correlations suggested that positive leader reward behavior was causally related to higher effort-to-performance expectancy, as well as higher satisfaction with work, opportunities for promotion and overall satisfaction. Punitive leader reward behavior was suggested to be causally related to lower satisfaction with work, supervision and overall satisfaction. Implications were discussed for the use of leader reward behavior and for future research.     

MENTAL HEALTH OF TRAUMA-EXPOSED FIREFIGHTERS AND CRITICAL INCIDENT STRESS DEBRIEFING

Interest in critical incident stress debriefings for firefighters has grown over the last decade. Some researchers report that debriefings protect firefighters from stress-related disorders, including posttraumatic stress disorder (PTSD). Proponents of the interventions claim extraordinary need and success. Controlled and correlational studies have largely failed to demonstrate therapeutic effects, and some report iatrogenic effects. This study examined the relationships between debriefings and several mental health variables in a large sample of firefighters. Debriefing had a weak inverse correlation with negative affectivity and a weak positive correlation with positive world assumptions. No relationship was found between debriefing and PTSD.     

A LONGITUDINAL MODEL OF SPONSORSHIP AND CAREER SUCCESS: A STUDY OF INDUSTRIAL-ORGANIZATIONAL PSYCHOLOGISTS

Drawing from research on the sociology of science, we hypothesized a model of academic career success in an effort to extend research on particularistic and universalistic influences on career success. Results, based on a sample of 154 members of the Society of Industrial and Organizational Psychology, provided support for the hypothesized model. Specifically, doctoral program prestige and publications as a PhD student influenced prestige of the first job. Furthermore, these 2 variables—along with chair publications—influenced career publications, prestige of the first job and career publications influenced extrinsic success (a composite variable comprised of rank, salary, longitudinal citation rates, prestige of current job, fellowships, and presence on editorial boards), and extrinsic success influenced intrinsic career success (career satisfaction). The results further suggest that individual performance has a stronger influence on the career success of industrial-organizational psychologists than do social networks.     

A LONGITUDINAL STUDY OF UPWARD FEEDBACK

This study followed 92 managers during four administrations of an upward feedback program over 2.5 years. Managers' whose initial level of performance (defined as the average rating from subordinates) was low improved between Administrations 1 and 2, and sustained this improvement 2 years later. Most of the performance improvement occurred between the first and second administrations of the program. The observed performance improvement could not be attributed solely to regression to the mean and was unrelated to the number of times, or when, the managers received feedback. Our results suggest that the continued administration of an upward feedback program can result in sustained change over a fairly long period of time and that actually receiving feedback may be less important than the exposure to the valued behaviors. We use control theory and goal setting theory as frameworks for explaining the results and suggesting directions for future research.     

PSYCHOLOGY AND HEALTH: CONTRIBUTIONS OF PSYCHOLOGY TO THE IMPROVEMENT OF HEALTH AND HEALTH CARE

Psychology as both a science and a profession has been closely identified with other disciplines in the broad field of health since the turn of the century. Recent advances in health care have reinforced the growing belief that the promotion of health and the prevention and treatment of illness can be greatly enhanced by incorporating the scientific findings and modern technology of psychology into everyday practices. Outlining the contributions of psychology to health care throughout the world is the primary purpose of this report. In this brief survey, only some of the most timely and relevant issues can be mentioned, together with examples of current work in the field. The reader interested in pursuing these psychological contributions more thoroughly is encouraged to review pertinent references from the citations at the end of this report. After an introductory overview, special attention is given to each of the major areas within the broad field of health care where psychological applications have been particularly useful.     

关于绩效反馈类型和方式的实验研究

本研究要求120名被试完成一个既要求质量也要求数量的任务,旨在探索反馈类型与方式同工作绩效的关系。本实验采用一个3×3双向分类的实验设计,另外附加一个控制组。研究结果表明:(1)总体看来,反馈组的成绩要优于控制组。(2)反馈的性质影响着绩效水平。质量和数量的同时反馈其绩效水平要优于其它类型的反馈。(3)允许自由选择反馈和实施定期反馈能够提高个体的工作绩效。(4)自由选择和定期反馈与数质反馈的结合是取得高绩效目标的最佳控制模式。     

EFFECT OF TEMPORARY CONTRACTS ON PERCEIVED WORK CHARACTERISTICS AND JOB STRAIN: A LONGITUDINAL STUDY

This longitudinal study investigates differences in perceived work characteristics and job strain as a function of employment status. The study examines the effects of a change from involuntary temporary to permanent status ( N = 75) compared to staying permanent ( N = 257), as well as comparing temporary contract and permanent contract employees at Time 1 and a second-wave comparison that included new temporary contract employees ( N = 92) and new permanent contract employees ( N = 34). Results suggest that temporary employment status is associated with negative and positive consequences. On the negative side, temporary status reduced perceptions of job security and participative decision making, which had deleterious effects on job strain. On the other hand, temporary employees had fewer strain-inducing role demands (in particular, lower role overload). The net effect was that temporary employees had lower job strain, which analyses suggested was due to indirect effects of the lower role demands.     

JOB STRESS,EMPLOYEE HEALTH,AND ORGANIZATIONAL EFFECTIVENESS: A FACET ANALYSIS,MODEL, AND LITERATURE REVIEW1

Job stress (and more generally, employee health) has been a relatively neglected area of research among industrial/organizational psychologists. The empirical research that has been done is reviewed within the context of six facets (i.e., environmental, personal, process, human consequences, organizational consequences, and time) of a seven facet conceptualization of the job stress–employee health research domain. (The seventh facet, adaptive responses, is reviewed in the forthcoming second article of this series.) A general and a sequential model are proposed for tying the facets together. It is concluded that some of the major problems of the research in this area are: confusion in the use of terminology regarding the elements of job stress, relatively weak methodology within specific studies, the lack of systematic approaches in the research, the lack of interdisciplinary approaches, and the lack of attention to many elements of the specific facets.     

THE EFFECTS OF EMPLOYEE SATISFACTION, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, AND TURNOVER ON ORGANIZATIONAL EFFECTIVENESS: A UNIT-LEVEL, LONGITUDINAL STUDY

This study addresses the issue of whether positive employee attitudes and behaviors influence business outcomes or whether positive business outcomes influence positive employee attitudes and behaviors. We hypothesize that employee satisfaction, organizational citizenship behavior, and employee turnover influence profitability and customer satisfaction. Data were gathered from the units of a regional restaurant chain via employee surveys, manager surveys, customer surveys, and organizational records. Cross-lagged regression analyses show that employee attitudes and behaviors at Time 1 are related to organizational effectiveness at Time 2. Additional cross-lagged regression analyses show no significant relationship between organizational effectiveness at Time 1 and the employee attitudes and behaviors at Time 2. These results add to the evidence that HR outcomes influence business outcomes, rather than the other way around.     

TELECOMMUTING TECHNOLOGY IMPLEMENTATIONS: A WITHIN- AND BETWEEN-SUBJECTS LONGITUDINAL FIELD STUDY

This research examines the impact of technology design on the acceptance and long-term use of telecommuting systems. Specifically, we compare employee acceptance and sustained use of a traditional system designed based on the common "desktop metaphor," with a virtual-reality system designed to enhance social richness and telepresence. This 1-year study incorporated a within- and between-subjects examination of 527 employees across 3 locations of a large organization. Results showed much higher telecommuter acceptance and use of the virtual-reality system. Strong support emerged for the hypotheses that higher social richness and higher telepresence leads to higher telecommuter motivation and higher sustained use of the system.     

THE IMPACT OF HUMAN RESOURCE AND OPERATIONAL MANAGEMENT PRACTICES ON COMPANY PRODUCTIVITY: A LONGITUDINAL STUDY

Within the strategic human resource management (SHRM) perspective, psychology‐based practices, especially empowerment, extensive training, and teamwork, are seen as vital to sustained competitive advantage. Other approaches, such as those of integrated manufacturing and lean production, place greater emphasis on operational initiatives such as total quality management, just‐in‐time, advanced manufacturing technology, and supply‐chain partnering as determinants of organizational performance. We investigated the relative merits of these practices through a study of the productivity of 308 companies over 22 years, during which time they implemented some or all of these 7 practices. Consistent with SHRM theory we found performance benefits from empowerment and extensive training, with the adoption of teamwork serving to enhance both. In contrast, none of the operational practices were directly related to productivity nor did they interact with other practices in ways fully consistent with the notions of integrated manufacturing or lean production.     

STRESS, SOCIAL SUPPORT, AND HEALTH IN MARRIED PROFESSIONAL WOMEN WITH SMALL CHILDREN

Two hundred married professional women with small children were surveyed to investigate what types of occupational and role-conflict stresses are associated with physical and depressive symptoms, and whether social support could protect individuals from the negative health effects of stress. Six stress indices predicted physical and depressive symptoms, both Concurrently and 1 year later. These stresses reflected perceptions of lack of authority and influence on the job, sex discrimination, a heavy work load, work imposing on relaxation, family imposing on relaxation, and overall suffering from role conflict. Social support yielded no stress-buffering effects.     

中小学教师心理健康状况的调查研究

采用SCL-90对566名教师的心理健康受损情况的调查研究表明：总均分≥2者,占教师总人数的14.2%。从单项因子看,依因子分大于2者所占百分数由少至多依次是精神病性、恐怖、焦虑、躯体化、人际敏感、抑郁、偏执、敌对等,有30.6%的教师有强迫症状。男性教师与女性教师、中学教师与小学教师、任课教师与行政人员的心理健康水平大体相当。乡村教师心理健康水平远远低于城市教师,1~10年教龄的教师远远低于10年以上教龄的教师。