Discrimination and subjective well‐being: The moderating roles of identification with the heritage group and the host majority group

This study examined the roles that identification with the heritage group and identification with the majority group play in the relationship between discrimination (subtle or blatant) and subjective well‐being among ethnic minority group members. Participants were 320 ethnic Turks and Moroccans in the Netherlands who completed a questionnaire that measured their well‐being, their perceptions of subtle and blatant discrimination, and their heritage group and majority group identification. The analyses found that relationships between discrimination and well‐being varied as a joint function of the source and strength of people's ethnic identification. Individuals who identified more strongly with their heritage group were more likely to report discrimination than low identifiers but were less likely to be negatively affected by it. For those who identified strongly with their heritage group, experiences with subtle and blatant discrimination and well‐being were unrelated, whereas for those who identified weakly with their heritage group, discrimination and well‐being were negatively related. In contrast, individuals who identified more strongly with the majority group were less likely to report discrimination than low identifiers but were more likely to be negatively affected by it. For those who identified strongly with the majority group, discrimination and well‐being were negatively related, whereas for those who identified weakly with the majority group, discrimination and well‐being were unrelated. These results suggest that although identifying strongly with the heritage group may buffer ethnic minorities from the negative effects of discrimination, identifying strongly with the majority group may exacerbate these effects. Copyright © 2011 John Wiley & Sons, Ltd.     

The stigma of obesity in customer service: a mechanism for remediation and bottom-line consequences of interpersonal discrimination

Using a customer service paradigm, the authors extended the justification-suppression model (JSM) of prejudice (C. S. Crandall & A. Eshleman, 2003) to include contemporary, covert forms of discrimination and to identify a discrimination remediation mechanism. Overall, the results of 3 studies revealed that actual and confederate obese shoppers in high-prejudice justification conditions faced more interpersonal discrimination than average-weight shoppers. Furthermore, Studies 1 and 2 demonstrate that adopting strategies that remove perceivers' justifications for discriminating against obese individuals (i.e., the controllability of weight) decreases the incidence of interpersonal discrimination. Additionally, Study 3 demonstrates negative bottom-line consequences of interpersonal discrimination for organizations (e.g., customer loyalty, purchasing behavior). Together, these studies confirm that the JSM applies to covert forms of discrimination, show the importance of examining subtle discrimination, and offer a mechanism for theory-driven strategies for the reduction of covert forms of discrimination.     

Psychopathy and the ability to read the “language of the eyes”: Divergence in the psychopathy construct

The capacity to interpret others people's behavior and mental states is a vital part of human social communication. This ability, also called mentalizing or Theory of Mind (ToM), may also serve as a protective factor against aggression and antisocial behavior. This study investigates the relationship between two measures of psychopathy (clinical assessment and self‐report) and the ability to identify mental states from photographs of the eye region. The participants in the study were 92 male inmates at Bergen prison, Norway. The results showed some discrepancy in connection to assessment methodology. For the self‐report (SRP‐III), we found an overall negative association between mental state discrimination and psychopathy, while for the clinical instrument (PCL‐R) the results were more mixed. For Factor 1 psychopathic traits (interpersonal and affective), we found positive associations with discrimination of neutral mental states, but not with the positive or negative mental states. Factor 2 traits (antisocial lifestyle) were found to be negatively associated with discrimination of mental states. The results from this study demonstrate a heterogeneity in the psychopathic construct where psychopathic traits related to an antisocial and impulsive lifestyle are associated with lower ability to recognize others' mental states, while interpersonal and affective psychopathic traits are associated with a somewhat enhanced ability to recognize others' emotional states.     

Beware of “reducing prejudice”: imagined contact may backfire if applied with a prevention focus

Imagined intergroup contact—the mental simulation of a (positive) interaction with a member of another group—is a recently developed, low‐risk, prejudice‐reducing intervention. However, regulatory focus can moderate of the effects of prejudice‐reducing interventions: a prevention focus (as opposed to a promotion focus) can lead to more negative outcomes. In two experiments we found that a prevention focus altered imagined contact's effects, causing the intervention to backfire. In Experiment 1, participants who reported a strong prevention‐focus during imagined contact subsequently reported higher intergroup anxiety and (indirectly) less positive attitudes toward Asians. We found similar moderating effects in Experiment 2, using a different outgroup (gay men) and a subtle regulatory focus manipulation. Theoretical and practical implications for imagined contact are discussed.     

Weight Loss Is Not the Answer: A Well‐being Solution to the “Obesity Problem”

Americans have been gaining weight in recent decades, prompting widespread concern about the health implications of this change. Governments, health practitioners, and the general public all want to know: What is the best way to reduce the health risks associated with higher body weight? The dominant weight‐loss solution to this “obesity problem” encourages individuals to lose weight through behavior change. This solution rests on the assumptions that higher body weight causes health problems, that permanent weight loss is attainable, and that weight loss improves health. But comprehensive reviews of the scientific evidence find mixed, weak, and sometimes contradictory evidence for these premises. We suggest that a different solution to the “obesity problem” is needed – a solution that acknowledges both the multifaceted nature of health and the complex interaction between person and situation that characterizes the connection between weight and health. Thus, we use the lens of social psychological science to propose an alternative, well‐being solution to the “obesity problem”. This solution has the potential to improve health by encouraging eating and exercising for optimal health rather than weight loss, by developing interventions to reduce weight stigma and discrimination, and by helping higher body‐weight people cope with the stress of stigma and discrimination.     

Search strategies in decision making: the success of “success”

Examination of search strategies has tended to focus on choices determined by decision makers' personal preferences among relevant cues, and not on learning cue‐criterion relationships. We present an empirical and rational analysis of cue search for environments with objective criteria. In such environments, cues can be evaluated on the basis of three properties: validity (the probability that a cue identifies the correct choice if cue values differ between alternatives); discrimination rate (the proportion of occasions on which a cue has differing values); and success (the expected proportion of correct choices when only that cue can be used). Our experiments show that though there is a high degree of individual variability, success is a key determinant of search. Furthermore, a rational analysis demonstrates why success‐directed search is the most adaptive strategy in many circumstances. Copyright © 2004 John Wiley & Sons, Ltd.     

Short-Term Retention of “Surprising” Events By Pigeons

Terry and Wagner (1975) have suggested that the short-term retention of information about an event is enhanced if the occurrence of the event is made unexpected or surprising. Three experiments tested this idea using delayed conditional position (Experiment I) and colour discriminations (Experiments II and III). The subjects were pigeons and the presentation of food was the target event to be remembered. Choice of one of two simultaneously presented stimuli was reinforced if the retention interval had been initiated by presentation of target food. Contrary to Terry and Wagner's claim, retention was superior on probe test trials in Experiments I and II if the presentation of the target food was preceded by a previously established signal for food (CS+) rather than by a stimulus which had not been paired with food (CS-). Experiment III systematically manipulated the signalling conditions used during initial discrimination training. Retention was better following a CS+ presentation if the target food had been signalled during initial discrimination training but worse if the food presentation had been unsignalled. These results do not favour the idea that retention of an event is directly affected by whether or not the target event is surprising.     

“I Am My Own Gender”: Resilience Strategies of Trans Youth

Nineteen trans youth participated in a phenomenological study of their resilience strategies for navigating stressors in their lives. The authors identified 5 supports and 6 threats to participants’ resilience. The 5 themes of resilience were: (a) ability to self‐define and theorize one's gender, (b) proactive agency and access to supportive educational systems, (c) connection to a trans‐affirming community, (d) reframing of mental health challenges, and (e) navigation of relationships with family and friends. The 6 major threats to participants’ resilience were: (a) experiences of adultism, (b) health care access challenges, (c) emotional and social isolation, (d) employment discrimination, (e) limited access to financial resources, and (f) gender policing.     

“No More” leads to “Want More,” but “No Less” leads to “Want Less”: Consumers' counterfactual thinking when faced with quantity restriction discounts

The current research examines the impact of point‐of‐purchase (POP) discounts on consumers' counterfactual thinking (CFT). Study 1 reveals that consumers tend to engage in upward CFT (what might have been better) rather than downward CFT (what might have been worse) in response to POP discounts. Study 2 shows that upward CFT depends on how the discount information is framed. A discount with a lower‐quantity restriction (e.g., “X % off if you buy at least Y items”) leads consumers to counterfactually wish to buy more, but a discount with an upper‐quantity restriction (“X % off – limit Y items per customer”) leads consumers to wish to buy less. Study participants in both conditions report they would buy the same POP‐suggested amount, but for completely opposite reasons. In Study 3, this convergence effect in purchase quantity disappears when the maximum and minimum restrictions are lifted, suggesting that quantity restrictions in POP discounts guide quantity decisions. Copyright © 2011 John Wiley & Sons, Ltd.     

No sign of quitting: incidental exposure to “no smoking” signs ironically boosts cigarette‐approach tendencies in smokers

The unconscious mind tends to disregard negations in its processing of semantic meaning. Therefore, messages containing negated concepts can ironically prime mental representations and evaluations that are opposite to those intended. We hypothesized that the subtle presentation of a negated concept (e.g., “no smoking”) would activate ironic motivational orientations as well. We tested this hypothesis in a public health context. Smokers viewed photographs in which “no smoking” signs were either inconspicuously embedded (prime condition) or edited out (control condition). Primed smokers showed amplified automatic approach tendencies toward smoking‐related stimuli, but not toward smoking‐unrelated stimuli: an ironic motivational response to exposure to the signs. Since passive priming effects generally serve to facilitate forms of action, not inhibit them, antismoking and other public health campaigns may ironically increase the very behaviors they seek to reduce.     

Modifying perceived variability: four laboratory and field experiments show the effectiveness of a ready‐to‐be‐used prejudice intervention

We examined whether increasing individuals' perceived variability of an out‐group reduces prejudice and discrimination toward members of this group. In a series of four laboratory and field experiments, we attracted participants' attention to the heterogeneity of members of an out‐group (or not), and then measured their attitudes or behaviors. Perceived variability was manipulated by portraying the out‐group members as having diverse socio‐demographic characteristics and different personality traits and preferences. Prejudice and discrimination were measured in terms of self‐reported prejudice, stereotyping, in‐group bias, social distance, and willingness to do something for the minority group under consideration. In all experiments, perceived variability decreased prejudice and discrimination.     

THE PROBLEM OF “GOD” IN PSYCHOLOGY OF RELIGION: LONERGAN'S “COMMON SENSE” (RELIGION) VERSUS “THEORY” (THEOLOGY)

The emphasis on God in American psychology of religion generates the problem of explaining divine‐versus‐natural causality in “spiritual experiences.” Especially “theistic psychology” champions divine involvement. However, its argument exposes a methodological error: to pit popular religious opinions against technical scientific conclusions. Countering such homogenizing “postmodern agnosticism,” Bernard Lonergan explained these two as different modes of thinking: “common sense” and “theory”—which resolves the problem: When theoretical science is matched with theoretical theology, “the God‐hypothesis” explains the existence of things whereas science explains their natures; and, barring miracles, God is irrelevant to natural science. A review of the field shows that the problem is pervasive; attention to “miracles”—popularly so‐named versus technically—focuses the claims of divine‐versus‐natural causality; and specifications of the meaning of spiritual, spirituality, science, worldview, and meaning itself (suffering that same ambiguity: personal import versus cognitive content) offer further clarity. The problem is not naturalism versus theism, but commonsensical versus theoretical thinking. This solution demands “hard” social science.     

The Social Construction of “What's Fair” at Work1

This paper examines how the public views an act of discrimination as a consequence of the social context in which the injustice occurs and as a function of how the victim rcsponds. Results indicate that a context that offers grievance procedures to workers who feel unjustly treated enhances the public's perception of injustice if the victim decides not to file a grievance or if the victim files a grievance and wins. The victim who loses her or his claim is derogated and the act of discrimination justified. Implications for policy and public opinion on sex and race discrimination cases are examined.     

Servicescapes: The role that place plays in stay‐at‐home mothers’ lives

Over the past decade, increasing attention has been paid to gender‐related consumption behaviour. However, a relative gap in our knowledge still exists when it comes to understanding the changes that occur as a result of motherhood and how this may influence their interactions in the retail environment. The purpose of this article is to explore stay‐at‐home mothers’ experiences in the servicescape to gain a better understanding of how they associate with servicescapes during this transitional period, how they use retail space to suit their needs, and how they use retail space to negotiate their role as a stay‐at‐home mother. Five stay‐at‐home mothers with children younger than 5 years were provided with disposable cameras and asked to photograph servicescapes that they visited regularly. Over a 1‐year period, they were interviewed several times, and photo‐elicitation techniques were used throughout the interviewing process. The results of this study suggest that when consumers undergo role or identity changes, certain places can be used to smooth this process. Not only can the retail environment be used as a coping mechanism for stay‐at‐home mothers, it can also be viewed as a “second place” as opposed to a “third place”, thus enabling isolated consumers to feel connected with the outside world. Last, this study highlights the temporal dimensions of place. Throughout one's lifetime, one will form attachments to and patronise different places, which will evolve and change as individuals, accordingly, take on different roles and identities. Copyright © 2012 John Wiley & Sons, Ltd.     

The watching eyes phenomenon: The role of a sense of being seen and public self‐awareness

In recent years, a growing number of researchers have examined the watching eyes phenomenon (i.e., increased prosocial and decreased antisocial behavior when subtle watching eyes are present in the environment). Somewhat surprisingly, the questions of how and under what conditions subtle cues of being watched operate have been unanswered so far. The present contribution addresses this research gap. In two studies, we document that (a) subtle cues of being watched induce a sense of being seen and (b) chronic public self‐awareness moderates the watching eyes phenomenon in that specifically individuals with strong chronic public self‐awareness show more prosocial behavior under conditions of watching eyes. The applicability of subtle cues of being watched in research on social presence is discussed.     

Western Anti‐Muslim Prejudice: Value Conflict or Discrimination of Persons Too?

Do Western anti‐Muslim attitudes reflect Islamophobia as a general, ethnoreligious prejudice that does not distinguish between persons and ideas, values, or behavior, or are they limited to issues perceived to be in conflict with Western liberal values? In two experiments, we measured discrimination as decreased willingness to help a Muslim versus non‐Muslim to undertake an action that was either neutral or possibly in conflict with Western liberal values. As opposed to general discrimination, the participants displayed conditional, anti‐Muslim discrimination: The two targets were treated equally when the cause was neutral, but there was less willingness to help the Muslim when the cause was conflicting (protesting against the headscarf ban and against gay rights). However, participants did demonstrate subtle discrimination by showing less willingness to help the protesting Muslim compared to the protesting non‐Muslim target. Individual differences moderated these effects with multiculturalism predicting conditional outgroup prosociality, ethnocentrism predicting global outgroup discrimination, and proatheism attitudes predicting both conditional outgroup prosociality and unprejudiced rejection of value‐conflicting behavior.     

“THE PEOPLE OF THIS COUNTRY HAVE HAD ENOUGH OF EXPERTS”: IN DEFENSE OF THE “ELITES” OF THE SCIENCE‐AND‐RELIGION DEBATE

This article takes a critical stance on John H. Evans's 2018 book, Morals Not Knowledge: Recasting the Contemporary U.S. Conflict between Religion and Science. Highlighting the significance of the book for the science‐and‐religion debate, particularly the book's emphasis on moral questions over knowledge claims revealed in social‐scientific studies of the American public, I also suggest that the distinction between the “elites” of the academic science‐and‐religion field and the religious “public” is insufficiently drawn. I argue that various nuances should be taken into account concerning the portrayal of “elites,” nuances which potentially change the way that “conflict” between science and religion is envisaged, as well as the function of the field. Similarly, I examine the ways in which the book construes science and religion as distinct knowledge systems, and I suggest that, from a theological perspective—relevant for much academic activity in science and religion—there is value in seeing science and religion in terms of a single knowledge system. This perspective may not address the public's interest in moral questions directly—important as they are—but nevertheless it fulfils the academic function of advancing the frontiers of human knowledge and self‐understanding.     

How consumers “see” a visually warm store: Differences between affective and cognitive processors

Store atmosphere can influence shoppers' perceptions and behaviors. This research contributes to the literature by showing that a visually warm store atmosphere can induce psychological warmth perception among in‐store consumers. An empirical study was conducted to investigate the effect of warmth through a visually warm or cold store atmosphere on consumers' perceptions/behaviors and the moderating role of consumers' processing styles. Results (N = 181) showed that a visually warm (vs. cold) atmosphere induces the perception of intimacy toward the store among affective processors and the perception of assortment similarity among cognitive processors. Such perceptions were found to mediate the effect of the visually warm atmosphere on consumers' approach behaviors toward the store. Based on the grounded cognition theory, this study extends the current knowledge of the warmth experience on psychological perceptions to a retail context. Findings not only contribute to the extant literature of store atmospherics and retailing but they also offer practical guidelines for retailers and designers of store environments.     

“Victims” Versus “Righteous Victims”: The Rhetorical Construction of Social Categories in Historical Dialogue Among Israeli and Palestinian Youth

Informed by social identity theory and a rhetorical approach to the study of social category construction in social interaction, this study analyzed the nature and function of participant utterances in two conditions of intergroup dialogue about history between Israelis and Palestinians. Across conditions that sought to either emphasize recategorization into a common in‐group identity or subcategorization into mutually differentiated identities, Palestinian and Arab Israeli utterances primarily reflected the theme of victimization, while Jewish Israeli utterances primarily reflected themes of justification and victimization. The way in which these utterances produced social competition for victim and perpetrator roles and reproduced master historical narratives of Palestinian victimization versus Jewish Israeli “righteous” victimization is illustrated. Findings are discussed in terms of the role of narrative and rhetoric about social categories in settings of intractable political conflict, and implications for dialogue‐based intervention about history are addressed.