Do Non‐Verbal Aids Increase the Effectiveness of ‘Best Practice’ Verbal Interview Techniques? An Experimental Study

Two experiments examined the effectiveness of non‐verbal interview aids as means of increasing the amount of information children report about an event under conditions designed to mimic their use in the field. In the first study, 27 5–7‐year‐old children took part in an event, and 7–10 days later were interviewed using the National Institute of Child Health and Human Development Protocol interview followed by an opportunity to draw the event or complete puzzles and, in turn, a second verbal interview. New information was reported following both drawing and puzzles and accuracy declined in both conditions, but drawing did not differentially influence recall. In the second experiment, dolls or human figure diagrams were introduced to clarify children's (N = 53) reports of touch as recommended in by some professionals, with a verbal interview serving as a control. Props did not increase the amount of information reported compared with best practice verbal techniques, but nor did they elevate errors. The findings support the use of a second recall attempt, but do not support the use of non‐verbal aids, even when these are used following professional recommendations. Copyright © 2011 John Wiley & Sons, Ltd.     

Effects of delay on episodic memory retrieval by children with autism spectrum disorder

Twenty‐seven 6‐ to 15‐year‐old children with autism spectrum disorder (ASD) and 32 typically developing (TD) children were questioned about their participation in a set of activities after a 2‐week delay and again after a 2‐month delay using a best practice interview protocol. Interviews were coded for completeness with respect to the gist of the event, the number of narrative details provided, and accuracy. Results indicated that children with ASD did not differ from TD peers on any dimensions of memory after both delays. Specifically, both groups of children provided equivalently complete accounts on both occasions. However, children in both groups provided significantly fewer narrative details about the event in the second interview, and the accuracy rates were lower. The findings indicate that, like TD children, children with ASD can provide meaningful and reliable testimony about an event they personally experienced, but several aspects of their memory reports deteriorate over time.     

Testing a modified cognitive interview with category clustering recall in Iran

The cognitive interview (CI) has been an effective method for interviewing eyewitnesses often leading to changes in legislation and practice in many countries. This study was the first to employ the CI in Iran and test whether category clustering recall (CCR) was superior to a free recall when incorporated within an investigative interview. A between‐subjects design assigned 66 participants to one of three interview conditions after they watched a mock robbery. The participants were interviewed 48 hr later using either a structured interview (SI), the CI, or a modified cognitive interview (MCI) that replaced free recall with CCR at the first retrieval attempt. Analysis of variance suggests CCR was more effective than free recall and the CI group recalled more information than the SI group, replicating the CI superiority effect. This has implications for law enforcement in Iran and worldwide by suggesting these techniques can be used to enhance recall.     

Leaving Home: An Examination of Late‐Life Relocation Among Older Adults

This article describes older adults' experiences of a late‐life residential relocation from a home to a long‐term health care setting. Findings from 14 participants who engaged in a focus group and/or an individual interview supported 8 major themes. Thematic experiences were related to precipitating factors prior to the move, risks and protective factors in relocation, and aspects of positive aging. Implications for clinical practice with older adults who undergo late‐life transitions are described.     

Best Practice Recommendations Still Fail to Result in Action: A National 10‐Year Follow‐up Study of Investigative Interviews in CSA Cases

The present study examined a national sample of Norwegian investigative interviews in alleged child sexual abuse cases (N = 224) across a 10‐year period (2002–2012), in order to decide whether practice had improved over the decade in terms of the types of questions asked. The results indicate that the frequency of open‐ended, directive, option‐posing, and suggestive questions asked was unchanged during the 10‐year period, but that the frequency of repeated questions had increased significantly. When analyzed together with the results from a previous study of interview practice covering the period of 1990–2002, long‐term trends were found to be similarly stable, with no change in the frequency of open‐ended and suggestive questions asked over a 22‐year perspective. However, a decreasing frequency of option‐posing questions observed accompanied by an increasing frequency of directive questions may be considered a positive trend. Copyright © 2015 John Wiley & Sons, Ltd.     

Do early interviews affect children's long‐term event recall?

The present study examined the effects of the timing of an initial interview on children's recall of an event over delays of 1 and 2 years. Fifty‐five children who had originally participated in a novel event when they were between 5‐ and 6‐years old and had been interviewed about it following either short (1 week or less) or long (1 or 6 month) delays were re‐interviewed 1 and 2 years after the original experience. An additional 20 children not interviewed prior to the 1‐year interview were included as a no‐prior‐interview control group. Long delays to the initial interview led to better open‐ended recall at the 1‐year delay than short delays to initial interview or no prior interview. However, initial interviews that followed short delays had a greater impact on children's responses to specific questions. The results suggest that prior interview history is an important consideration when examining the effects of long delays on children's event reports, and that the effects of the timing of an initial interview depend on the nature of the information recalled. Copyright © 2004 John Wiley & Sons, Ltd.     

The importance of traits and abilities in supervisors' hirability decisions as a function of method of assessment

Past research on the importance of traits and abilities in supervisors' hirability decisions has ignored the influence of the selection method used to derive information about these traits and abilities. In this study, experienced retail store supervisors (N=163) rated job applicant profiles that were described on the Big Five and General Mental Ability (GMA) personality dimensions. Contrary to past studies, the supervisors were also informed about the method of assessment used (paper‐and‐pencil test vs. unstructured interview). Hierarchical linear modelling analyses showed that the importance attached to extraversion and GMA was significantly moderated by the selection method, with extraversion and GMA decreasing in importance when store supervisors knew that scores on extraversion and GMA were derived from a paper‐and‐pencil test as opposed to from an unstructured interview. Store supervisors with more selection‐related experience also attached more importance to GMA. Results are discussed in relation to the practice–science gap and the extant literature on perceptions of selection procedures.     

Effects of Test Interpretation Style and Favorability in the Counseling Process

Two styles of test interpretation (TI), delivered and interactive, were manipulated in a 1‐session counseling interview. The favorability of the interpretations (i.e., positive only and mixed) was also manipulated. After completing a well‐known personality test, 46 participants completed the TI session. Participants' thoughts and perceptions of their sessions and counselors did not differ across the 4 experimental conditions. However, their TI acceptance and helpfulness ratings did differ. Implications for TI research and practice are discussed.     

Enhancing children's event recall after long delays

The effects of context reinstatement as means of enhancing 5‐ and 6‐year‐old children's event memory in repeated interviews after a 6‐month delay were examined. Children were interviewed immediately after the event (baseline interview) and twice at a 6‐month delay, with 24 hours between interviews. The first 6‐month interview was conducted in a perfect‐context reinstatement (n = 15), imperfect‐context reinstatement (n = 16), or no‐context reinstatement (n = 15) condition. The second 6‐month interview was conducted 24 hours later with no‐context reinstatement for all children. Context reinstatement attenuated the effects of delay on recall. The accuracy of the details reported was greater in the perfect‐context compared to the imperfect‐context and no‐context conditions. Details repeated between the immediate‐baseline interview and in the first 6‐month interview were more accurate than details repeated between the first and second 6‐month interview. There was no increase in recall (hypermnesia) across the first and second 6‐month interviews in any condition. Practical implications of these findings are discussed. Copyright © 2006 John Wiley & Sons, Ltd.     

The effect of a prior cognitive interview on children's acceptance of misinformation

This research examined whether a Cognitive interview facilitates correct recall in children aged 4 to 5 and 9 to 10 years, and whether a Cognitive interview given before post‐event misinformation reduces children's reporting of suggestions on subsequent memory tests. Children were presented with an event followed the next day by a Cognitive or a Memorandum interview. Children were then read a post‐event summary containing misleading suggestions. The next day all children were given both standard test and modified forced‐choice cued‐recall tests. The free recall phase of the Cognitive interview elicited the greatest number of correct details. Age differences were found such that 9‐ to 10‐year‐old children's reports were more accurate and more complete than those of the 4‐ to 5‐year‐olds. More correct person, action and object details were reported in a Cognitive interview. Misinformation effects were found in both age groups on the standard test whereas on the modified test such an effect was only found in the 4‐ to 5‐year‐olds. Children's reporting of suggestions was unaffected by prior interview. Copyright © 2003 John Wiley & Sons, Ltd.     

Strength in the Face of Adversity: Resilience Strategies of Transgender Individuals

This phenomenological inquiry explored the lived experiences of resilience of 21 transgender individuals. Through individual semistructured interviews (3 interviews each with 5 participants) and 1 focus group interview (16 participants), the authors identified 5 common resiliency themes (evolving a self‐generated definition of self, embracing self‐worth, awareness of oppression, connection with a supportive community, and cultivating hope for the future) and 2 variant themes (social activism and being a positive role model for others). Future practice and research directions are discussed.     

The Role of Self‐focused Attention and Negative Self‐thought in Interview Anxiety: A test of two interventions

Job interview anxiety is an unpleasant experience for many candidates that can cause them significant distress in the days leading up to the interview. As a result, many candidates are motivated to overcome their feelings of anxiety, however, few empirical studies have examined strategies aimed at lowering nervous jitters. This study looked at the relation between interview anxiety and ‘self‐focused attention’ (the tendency to focus on oneself during the interview), and also negative self‐thoughts during the interview. We tested two training interventions that are grounded in the social anxiety literature, positive imagery (fostering positive self‐images), and field perspective taking (focusing attention externally), which were designed to reduce self‐focused attention and negative thought. Both interventions decreased interview anxiety and increased interview self‐efficacy, but did not affect interview performance scores.     

The Effect of Name on Pre‐Interview Impressions and Occupational Stereotypes: The Case of Black Sales Job Applicants

Name is an important, yet under‐researched racial cue that can affect evaluators' opinions, attitudes, and beliefs about minority job applicants. This study examined a two‐way ANOVA interaction between name and sales job type on White sales professionals' pre‐interview impressions of Black applicants. Results indicated a significant interaction between applicant name and sales job type on pre‐interview impressions. For outside sales jobs, Anglicized‐named applicants received more favorable pre‐interview impressions than did ethnic‐named applicants. In addition, pre‐interview impressions of Anglicized‐named applicants were more favorable for outside versus inside sales jobs. Findings, implications, limitations, and future research directions are discussed.     

An Empirical Review of the Employment Interview Construct Literature

The purpose of this paper is to summarize available empirical research on the association between employment interview ratings and various construct measures using a theoretical model developed as part of the study. The model posits 3 main sources of construct‐related variance in interview ratings: job‐related interview content (e.g., job knowledge), interviewee performance (e.g., impression management tactics), and personal/demographic characteristics (e.g., candidate attractiveness). Results suggest some potentially important findings, including that the mean correlation with interview ratings is twice as large for constructs related to interviewee performance as it is for constructs pertaining to job‐related interview content. Directions for future construct research are also identified. For instance, despite being central to the interpersonal make‐up of the candidates, research regarding the influence of interests, goals, and values on interview ratings is almost nonexistent.     

The influence of an early interview on long‐term recall: a comparative analysis

Because of burgeoning participation by children in forensic situations there is significant concern about children's memory for stressful events. Influence of timing of the first interview and interview frequency on long‐term recall were evaluated by comparing three groups of 3‐ to 9‐year‐olds 1 year after an injury requiring emergency room treatment. One group had one interview, a year after injury; another group had two interviews, immediately and a year later; the third group had three interviews, immediately, 6 months and a year after injury. The type of event and timing of the initial interview influenced completeness and accuracy of recall after 1 year. All children showed extensive recall but having an immediate interview was associated with greater completeness and accuracy for 3–4‐year‐olds but not older children. This suggests a social influence: a highly structured and organized early interview may have beneficial effects on memory for preschoolers. Implications for questioning and testimony are discussed. Copyright © 2004 John Wiley & Sons, Ltd.     

Selection Practices in Canadian Firms: An empirical investigation

Using 7 years of data from Statistics Canada's Workplace and Employee Survey, this study examined the types of selection tools used with 23,639 employees in 6,693 Canadian firms. While 79% of these employees were given an interview during the selection process, only 10% were given a test on job‐related knowledge and 9% were given a personality test. Using logit analysis, job‐ and organization‐level variables were examined as predictors of the type of selection tools used. The size of the organization, an in‐house human resource department, the presence of a union and occupation were significant predictors of the use of a test on job‐related knowledge in the selection process. The implications and plausible explanations of this theory to practice gap are discussed.     

Spontaneously occurring images and early memories in people with body dysmorphic disorder

A semi‐structured interview assessing the presence and characteristics of spontaneous appearance‐related images was designed and administered. A total of 18 patients with body dysmorphic disorder (BDD) and 18 normal controls took part. The BDD patients were found to have spontaneously occurring appearance‐related images that were significantly more negative, recurrent, and viewed from an observer perspective than control participants. These images were more vivid and detailed and typically involved visual and organic (internal body) sensations. The study also found that BDD images were linked to early stressful memories, and that images were more likely than verbal thoughts to be linked to these memories. Implications for theory and clinical practice are discussed.     

The Variability of Criterion‐Related Validity Estimates Among Interviewers and Interview Panels

The authors examined differences in criterion‐related validity estimates among ratings from individual interviewers and interview panels within a structured interview. Senior non‐commissioned officers (NCOs) in the U.S. Army (N=64) conducted panel interviews with 944 junior NCOs during a concurrent validation project. Analysis of the data revealed considerable variation in interviewer validity coefficients in relation to multiple performance criteria. Results also indicated the importance of adopting a multivariate perspective when evaluating interviewer validity differences in that the amount of variation in validity coefficients differed both by interview dimension and criterion. A similar pattern of findings emerged when analyses were performed on ratings averaged within interview panel. Nonetheless, when meta‐analysis was used to estimate the amount of true variance in interviewer‐ and panel‐level validity coefficients, most or all of the variance for some interview‐criterion combinations appeared to be due to statistical artifacts.