Message content,group identification and the intergroup sensitivity effect: Responses to the message and recognition memory

An intergroup sensitivity effect (ISE) is people's tendency to react more negatively to a criticism when it was made by an outgroup member than when the same criticism was made by an ingroup member. The present study investigated variation in ISE when the criticism was varied in terms of valence (absence of positive qualities or presence of negative qualities) and level of abstraction (traits or behaviours). Dependent measures were emotional reactions to the criticism, perceived constructiveness, ingroup bias, and recognition memory for the criticism. All participants showed an ISE to the negative abstract criticism. In addition, consistent with the social identity account of ISE, participants' levels of identification with their ingroup moderated the ISE in some of the measures.     

The intergroup sensitivity effect in mergers and acquisitions: Testing the role of merger motives

Research has shown that people are more defensive to criticism when it stems from an outgroup member, compared to an ingroup member (the intergroup sensitivity effect: ISE). We conducted two online vignette experiments to examine the ISE in the context of an organizational merger and the role of merger motives for the ISE. We predicted that the ISE would also emerge in mergers and acquisitions (M&As), but people would respond less negatively to criticism from the outgroup when the motive for the merger is described as achieving synergies rather than growth. In Experiment 1 (N = 452), which did not mention any motives behind the acquisition, a significant ISE emerged. Experiment 2 (N = 587) again showed an ISE regardless of the merger motive. In both experiments, the ISE was mediated by perceptions of the outgroup criticism as less legitimate and constructive. Overall, this research points to the intergroup sensitivity effect as a relevant phenomenon during post-merger integration.     

群体认同对群际敏感效应及其行为表现的影响

通过实验研究了群际互动中个体对不同来源身份的消极群体评价的情绪反应及群体认同的调节作用, 并从情绪-行为反应的连续性视角探索群际敏感效应的行为表现及内在机制。结果发现:(1)相比内群体的消极群体评价, 外群体的消极群体评价更能引起消极情绪反应; (2)群体认同对群际敏感效应起调节作用, 高群体认同者对来自外群体消极评价的情绪反应更加负面, 而低群体认同者这种趋势并不明显; (3)高群体认同者在经历外群体的消极群体评价后会表现出更多的内群体积极行为, 且消极情绪反应对此起中介作用。研究扩展了群际敏感效应的适用范围, 并为探讨其内部机制和后续影响提供了新的研究思路。     

The role of shyness and self-focused attention for attribution of reactions in social situations to internal and external causes

The hypothesis that shyness would be associated with attribution of emotional reactions to stable internal causes rather than to less stable internal and external causes was tested in Study 1 (N = 60). In Study 2 (N= 112) the hypothesis that the explanatory power of shyness would decrease once the effect of self-focused attention on attribution to stable internal causes had been controlled for was tested. The results confirmed both hypotheses. Shyness correlated positively with attribution to stable internal causes, but non-significant with attribution to less stable internal and external causes. Shyness explained a lesser portion of the variance in attribution to both of the internal causes when controlling for self-focus. Even though the findings indicate that self-focus is central to the social cognitive processes of shy individuals, they also suggest that self-focus cannot fully explain attribution to internal causes in general and shy individuals' attributional pattern in particular.     

Children's reasoning about the causes of human behavior

Three studies examined young children's ability to predict how certain internal and external conditions affect behavior. Study 1 included 136 children from early preschool, late preschool, kindergarten, and second grade. A forced choice procedure revealed that even the youngest group could predict the effect of various internal-personal causes (e.g., interest, intelligence) and external-situational causes (e.g., rewards, adult pressure). Older preschoolers and second graders considered these internal causes more powerful than these external causes. With the same procedure, in Study 2 the 16 preschoolers predicted that both physical characteristics (e.g., strength, energy level) and the internal-personal characteristics of Study 1 affect performance in athletic activities. In addition, they considered the physical causes more important. Study 3 examined more complex types of causal reasoning. Younger preschoolers responded randomly but older preschoolers combined two causes to create a greater effect than one cause and used an external cause to enhance, rather than discount, an internal cause. The discussion focused on the cognitive development underlying developmental differences in the ability to predict behavior on the basis of one or two causes.     

For love or money? How activation of relational versus instrumental concerns affects reactions to decision-making procedures

We investigate how the direct activation of relational versus instrumental concerns affects reactions to decisions made by an authority. It is demonstrated that when instrumental concerns are experimentally induced, people’s evaluations of the authority (Studies 1 and 2) as well as their intentions to protest (Study 3) are more strongly affected by how the procedures used by the authority affect anticipated outcomes (i.e., whether procedures are favorably or unfavorably inaccurate) than when relational concerns are activated. By contrast, authority evaluations (Study 2) and protest intentions (Study 3) are more strongly affected by whether procedures used are fair (accurate) or unfair (inaccurate) when relational (versus instrumental) concerns are activated. These findings extend previous research where relational versus instrumental concerns were inferred, but not directly examined, to explain differences in responses to authorities’ decisions.     

Responses to within-group criticism: does past adherence to group norms matter?

Two studies tested the hypothesis that responses to within-group criticism are influenced by perceptions of a critic's prior adherence to ingroup norms. Participants responded to criticism which originated from ingroup members who either had previously adhered to or deviated from a group norm. Across both studies, criticising the ingroup yielded more negative group evaluations for antinormative members than it did for normative members. Participants also reported highest levels of sensitivity overall to communication (whether critical or praising of the ingroup) which came from antinormative members. Mediational analyses (Study 2) indicated that these effects were driven by perceptions of whether the communication violated a group expectation, and also perceptions of the critic's identification with the group. Study 1 also provided evidence that reactions to criticism are made in response to social identity concerns: the effects of prior norm adherence were observed only in participants who were highly identified with the ingroup. The research integrates previous work on group deviance and responses to criticism by elaborating the conditions under which criticism originating from within a group is most and least likely to be tolerated by its members. Copyright © 2007 John Wiley & Sons, Ltd.     

The impact of moral theories on cheating

This research series began as a test of an emotion-attribution approach to moral behavior. However, in the early studies, college students who read about morality were subsequently more likely to cheat on a vocabulary test than were control subjects who read materials irrelevant to morality. We hypothesized that resentment toward the test constructors interacted with the moral schemas activated by the reading task. To reduce resentment, in Study III the vocabulary test was presented as the experimenter's doctoral research. As predicted, compared to controls, those subjects who read about morality cheated less. Study IV was a quasi-experiment that confirmed the hypothesized resentment differences between Study III and the earlier studies. In Study V, while two groups read about morality, one group read an internal emotion-attribution passage and the other read an external version; less cheating was observed in the internal condition than in the external or control conditions. The results indicate that even when moral schemas are elicited under conditions favoring moral behavior, those schemas will lead to reduced cheating most effectively under conditions in which subjects attribute their emotional arousal to their own behavior rather than to external causes. Issues of moral schema activation and emotion-attribution in moral behavior are discussed.     

Derogation and distancing as terror management strategies: the moderating role of need for closure and permeability of group boundaries

Previous research has revealed that when individuals are confronted with criticism of a personally relevant group, mortality salience can lead to either derogation of the source of criticism or distancing from the group. In this article, the authors investigated closure as a potential moderator of these reactions. In Study 1, mortality salience led to greater derogation of a critic of a relevant group among high-need-for-closure participants but led to distancing from the group among low need-for-closure participants. Study 2 showed that when a relevant group was criticized, mortality salience led to greater derogation among participants who were led to believe that the boundaries of that group were impermeable but led to greater distancing among participants who were made aware of the permeable nature of the group boundaries. These findings demonstrate that closure of group membership moderates reactions to criticism of a personally relevant group after mortality salience.     

Status legitimizing beliefs predict positivity toward Whites who claim anti-White bias

Although Whites are increasingly likely to perceive themselves as victims of racial bias, research provides little insight into how anti-White bias claimants are perceived. Two studies examined whether Whites' endorsement of status legitimizing beliefs (SLBs) moderates their reactions toward White discrimination claimants. In Study 1, Whites who rejected SLBs reacted less favorably to an anti-White bias claimant relative to one who made a nondiscriminatory external claim, whereas Whites who endorsed SLBs expressed equally positive attitudes toward an anti-White bias claimant and a non-claimant. In Study 2, Whites who were not primed with status legitimizing beliefs displayed negative reactions toward an anti-White bias claimant compared to a non-claimant, whereas those primed with SLBs expressed more positive attitudes and a desire to help the anti-White bias claimant. Implications for affirmative action litigation are discussed.     

Group membership influences social control of perpetrators of uncivil behaviors

The present research examined bystanders' reactions to uncivil behaviors. We tested a proposed mediator of the effect by which bystanders are more likely to exert social control over in‐group compared to out‐group members. Participants were asked to report their likely reaction if they were to witness a woman throwing a plastic bottle into a flowerbed. Participants reported that they were more likely to express their disapproval to the woman if she was an in‐group rather than an out‐group member. This effect was mediated by the moral emotions that participants expected the woman to feel if they were to intervene: Participants expected the woman to feel more embarrassment and shame when she was an in‐group member, and this explained why they were more likely to exert social control toward an in‐group member than an out‐group member. Copyright © 2009 John Wiley & Sons, Ltd.     

Deviant but desirable: Group variability and evaluation of atypical group members

Two studies investigated how group variability affects reactions to atypical group members. In Study 1 (N = 65) we manipulated group variability and found that an atypical group member was evaluated more positively when the group was heterogeneous than when the group was homogeneous. In Study 2 (N = 276) we also manipulated group value and found a significant interaction whereby an atypical group member was evaluated more positively when the group was homogeneous and group members valued heterogeneity, but was evaluated more negatively when the group was heterogeneous and group members valued homogeneity. The results suggest that deviant or atypical members will not inevitably be rejected by the group, but rather that reactions to deviance are shaped and guided by the dynamic relationship between how the group is perceived by its members and their ideological beliefs about what is good for the group.     

Sugaring the Pill: Assessing Rhetorical Strategies Designed to Minimize Defensive Reactions to Group Criticism

People are considerably more defensive in the face of group criticism when the criticism comes from an out‐group rather than an in‐group member (the intergroup sensitivity effect). We tested three strategies that out‐group critics can use to reduce this heightened defensiveness. In all studies, Australians received criticism of their country either from another Australian or from a foreigner. In Experiment 1, critics who attached praise to the criticism were liked more and agreed with more than were those who did not. In Experiment 2, out‐group critics were liked more and aroused less negativity when they acknowledged that the problems they identified in the target group were shared also by their own in‐group. In both experiments, the ameliorative effects of praise and acknowledgment were fully mediated by attributions of constructiveness. Experiment 3 tested the strategy of spotlighting; that is, of putting on the record that you intend your comments to apply to just a portion of the group rather than to the whole group. This strategy—which did not directly address the attributional issues that are presumed to underpin the intergroup sensitivity effect—proved ineffective. Practical and theoretical implications for intergroup communication are discussed.     

Gender differences in performance attributions: Students' explanations for personal success or failure

Women are often said to exhibit an externality bias in their performance attributions. To test this hypothesis, male and female college students made effort, ability, luck, and task difficulty attributions for their performance on a recent course examination. Measures of the students' affective reactions toward their performance were also obtained. Successful students, whether male or female, made internal attributions and were pleased with their performance. Stronger internal attributions were associated with more positive affective reactions for these students. Unsuccessful female students made external attributions, were displeased with their performance, and felt better when they attributed their failure to unstable factors. Unsuccessful male students were also displeased with their performance, but tended to make more internal attributions for their failure, and felt better as a result. These findings, which suggest the influence of an internality bias among men, rather than an externality bias among women, were interpreted in terms of the male sex role.     

Residential mobility and conditionality of group identification

In three studies, we found that residential mobility accounts for cross-national, regional, and individual differences in the conditionality of identification with a group. In Study 1, participants from a mobile nation (US) showed more conditional identification with other group members than did participants from a stable nation (Japan). In Study 2, we found within-nation, regional variation in this tendency. Specifically, in residentially stable Japanese cities, the attendance to home baseball games was higher when the team was performing well than when it was performing poorly. In contrast, the attendance to the home games was not associated with the team’s performance. Finally, in Study 3 we found individual differences in the conditionality of group identification, such that frequent movers identified with the school more than non-movers did when the school was described favorably, whereas they distanced themselves from the school more than non-movers when their school was described unfavorably. These findings illustrate the role of residential mobility in individual, regional, and cross-national differences in the conditionality of group identification.     

The impact of onlooking and including bystander behaviour on judgments and emotions regarding peer exclusion

We investigated judgments and emotions in contexts of social exclusion that varied as a function of bystander behaviour (N = 173, 12‐ and 16‐year‐olds). Adolescents responded to film vignettes depicting a target excluded by a group with no bystanders, onlooking bystanders, or bystanders who included the target. Adolescents were asked to judge the behaviour and attribute emotions to the excluding group, the excluded target, and the bystanders. Younger adolescents judged the behaviour of the excluding group as more wrong than older adolescents when there were no bystanders present, indicating that the presence of bystanders was viewed as lessening the negative outcome of exclusion by the younger group. Yet, bystanders play a positive role only when they are includers, not when they are silent observers. This distinction was revealed by the findings that adolescents rated the behaviour of onlooking bystanders as more wrong compared with the behaviour of including bystanders. Moreover, all adolescents justified the inclusive behaviour more frequently with empathy than the onlooking behaviour. Adolescents also anticipated more empathy to including bystanders than to onlooking bystanders, as well as anticipated more guilt to onlooking bystanders than including bystanders. The findings are discussed in light of the role of group norms and group processes regarding bystanders' roles in social exclusion peer encounters.     

Intuitions about situational correction in self and others

People's attributional phenomenology is likely to be characterized by effortful situational correction. Drawing on this phenomenology and on people's desire to view themselves more favorably than others, the authors hypothesized that people expect others to engage in less situational correction than themselves and to make more extreme dispositional attributions for constrained actors' behavior. In 2 studies, people expected their peers to make more extreme dispositional inferences than they did themselves for a situationally constrained actor's behavior. People's expectation that they engage in more situational correction than their peers was diminished among Japanese participants, who have less desire to view themselves as superior to their peers (Study 3), and among participants who were led to view dispositional attributions more favorably than situational attributions (Study 4).     

Organizational identification and leader evaluation in a global workplace: Interaction of self-uncertainty,self-construal,and organizational culture

Past studies in social psychology, and in organizational psychology, have incorporated social identity theory but have not specifically examined the effects of self-construal and self-uncertainty on an individual's organizational identification. Through two social psychology experiments, the present research advances the literature by studying the effects of three predictor variables (self-construal, self-uncertainty, and organizational culture) on the criterion variables of identification with the organization, commitment to the organization, extra-role behaviors (Study 1), and leader evaluations (Study 2). Study 1 (N = 256) found that participants evaluated a self-inclusive organization more favorably when it possessed a relational (as opposed to nonrelational) organizational culture. This effect was, as predicted, moderated by self-uncertainty such that it was significantly stronger under high rather than low self-uncertainty. Study 2 (N = 336) examined the same criterion variables as the previous study but with the addition of leader evaluation. It was found that interdependent participants identified with and were more committed to their organization. Participants with an interdependent self-construal and high levels of self-uncertainty rated their leader more favorably when in a relational (as opposed to nonrelational) organization. Additionally, a significant three-way interaction between the predictors was explored. Future research directions and wider implications for strengthening employee identification and leader evaluations in organizations are discussed.     

Genocide and Mass Killing: Origins, Prevention, Healing and Reconciliation

This article focuses on intense collective violence, especially mass killing and genocide. It briefly presents a conception of their origins, with new elements in the conception and comparisons with other approaches. Various aspects of genocide and mass killing are considered, including their starting points (such as difficult life conditions and group conflict), cultural characteristics, psychological and social processes (such as destructive ideologies), the evolution of increasing violence and its effect on perpetrators and bystanders, and the roles of leaders and of internal and external bystanders. Actions that might be taken by the community of nations and other actors to halt or prevent violence are described. In considering prevention there is a focus on processes of healing within previously victimized groups and reconciliation between hostile groups. A project on healing, forgiveness, and reconciliation in Rwanda is briefly described.     

To please or to neglect your partner? Attachment avoidance and relationship‐driven self‐improvement

Self‐improvement is a potential resource in sustaining relationships. A series of 2 studies with Hong Kong Chinese college samples sought to examine whether attribute‐specific, reflected regard from the partner determines self‐improvement efforts on those attributes and whether attachment avoidance moderates the association. These studies measured self‐improvement effort by retrospective self‐report (Study 1) and evaluation of objects pertinent to attribute‐specific self‐improvement goals (i.e., related self‐help books; Study 2). In general, the results showed that individuals improved their personal qualities when they perceived these qualities as relatively less favorably regarded by their partner. Moreover, attachment avoidance weakened such an association. The role of attachment avoidance in relationship‐driven self‐improvement seems to reflect strategic preference rather than a downplaying of relationship importance.