Generational differences in workplace behavior

Popular stereotypes suggest that generational differences among workers present challenges for workplace managers. However, existing empirical research provides mixed evidence for generational differences in important values and attitudes. The current study extends generational effects research by examining differences in actual workplace behaviors. Drawing from commonly held generational stereotypes, the authors hypothesized that Baby Boomers would exhibit (Hypothesis 1) fewer job mobility behaviors and (Hypothesis 2) more instances of compliance‐related behaviors in comparison with both GenXers and Millennials, while (Hypothesis 3) GenXers would be less likely to work overtime in comparison with Baby Boomers and Millennials. A sample of 8,040 applicants at two organizations was used to test these predictions. Results provided support for Hypothesis 1 and Hypothesis 3 and partial support for Hypothesis 2, but the effect sizes for these relationships were small. It appears the effects of generational membership on workplace behavior are not as strong as suggested by commonly held stereotypes. Implications for future research and practice are discussed.     

An empirical assessment of generational differences in basic human values

This study assessed generational differences in human values as measured by the Schwartz Value Survey. It was proposed that the two most recent generations, Millennials and Generation Xers, would value Self-enhancement and Openness to Change more than the two older generations, Baby Boomers and Matures, while the two older generations would value Self-transcendence and Conservation more. The hypotheses were tested with a combined sample of Canadian knowledge workers and undergraduate business students (N = 1,194). Two hypotheses were largely supported, although an unexpectedly large difference was observed between Millennials and Generation Xers with respect to Openness to Change and Self-enhancement. The findings suggest that generation is a useful variable in examining differences in social values.     

Generational Differences in Work Ethic: Fact or Fiction?

Even though stereotypes suggest that older generational cohorts (e.g., Baby Boomers) endorse higher levels of work ethic than younger generations (e.g., Millennials), both the academic literature and popular press have found mixed evidence as to whether or not generational differences actually exist. To examine whether generational differences exist in work ethic, a dataset was compiled (k = 105) of all published studies that provided an average sample age and average work ethic score, with each sample becoming an observation, and being assigned a generational cohort based upon the average age of the sample. Three hierarchical multiple regressions found no effect of generational cohort on work ethic endorsement. In two of the three phases, results found a main effect of sample type, such that industry samples had higher work ethic endorsement than student samples. Implications for applied practitioners and future research streams for generational and work ethic research are discussed.     

The Disambiguation Prediction Effect

ABSTRACT

Children tend to select a novel object rather than a familiar object when asked to identify the referent of a novel label. Current accounts of this so-called disambiguation effect do not address whether children have a general metacognitive representation of this way of determining the reference of novel labels. In two experiments (each N = 48), three- and four-year-olds received a prediction task that required such a representation. In the initial phase, children completed four disambiguation test trials that were presented as instances of the same “game.” In the next phase, they received four additional trials. These differed only in that before the label was presented, children were asked to predict which object “was going to be right.” On the first prediction trial, most four-year-olds predicted the novel object, whereas most three-year-olds did not. On subsequent trials, despite having received feedback regarding predictions, three-year-olds showed no tendency to begin to predict the novel object, whereas most four-year-olds continued to make this prediction. These findings add to the evidence that most children develop a general metacognitive representation of their tendency to map novel labels onto novel rather than familiar objects some time around their fourth birthday.     

“You don't expect me to believe that,do you?” Expectations influence recall and belief of alibi information

Presumptions of guilt could bias criminal investigators' interviews of suspects, reducing recall of exculpatory alibi information, and the label “alibi” could be enough to create a presumption of guilt. Participants (n = 285) viewed a videotaped narrative account; some participants knew prior to viewing that the account was an alibi whereas others discovered this after viewing. Also, some participants were given an expectation that the alibi provider was guilty or innocent. Results indicated participants with a presumption of guilt before viewing the alibi recalled less alibi‐relevant information, found the alibi less believable, and viewed the alibi provider more negatively than did participants without such an expectation, and that a label of “alibi” was not enough to create a presumption of guilt.     

Attitudes towards unions through a generational cohort lens

ABSTRACT

Studying a large American union, we report on findings from two studies investigating perceptions of and attitudes towards unions through a generational cohort lens. Study one explores the link between generational cohort and members’ perceptions of unions, employing qualitative analysis of 100 interviews: 30 Millennials, 35 Gen X, and 35 Baby Boomers. Analysis determined that union members focus on either ideological or instrumental explanations to support perceptions that their generation was either pro-union or anti-union. Themes identified in study one were further explored in a quantitative study which involved statistical analysis of survey data (n = 4717) to identify possible differences in pro and anti-union attitudes across three generational cohorts: baby boomer (n = 2857), Gen X (n = 1256), and millennials (n = 304). Data from both studies support the idea that pro-union perceptions and attitudes are more prevalent among those in the baby boomer cohort than Gen Xers, and millennials.     

What's in a Name? The Effects of the Labels “Fat” Versus “Overweight” on Weight Bias1

This research examined the effects of the labels “fat” vs. “overweight” in the expression of weight bias, with the prediction that the label “fat” biases individuals to respond more negatively than does the label “overweight.” In Study 1, participants' attitudes toward people labeled as fat were less favorable than were their attitudes toward people labeled as overweight. In Studies 2 and 3, although participants chose similar‐sized figures to depict fat and overweight targets, weight stereotypes and weight attitudes were more negative toward people labeled as fat than those labeled as overweight. In addition, the endorsement of weight stereotypes mediated the biasing effect of the “fat” label on weight prejudice. Implications of this work for prejudice researchers and for public attitudes are discussed.     

Generational differences in American students’ reasons for going to college, 1971–2014: The rise of extrinsic motives

ABSTRACT

We examined generational differences in reasons for attending college among a nationally representative sample of college students (N = 8 million) entering college between 1971–2014. We validated the items on reasons for attending college against an established measure of extrinsic and intrinsic values among college students in 2014 (n = 189). Millennials (in college 2000s–2010s) and Generation X (1980s–1990s) valued extrinsic reasons for going to college (“to make more money”) more, and anti-extrinsic reasons (“to gain a general education and appreciation of ideas”) less than Boomers when they were the same age in the 1960s–1970s. Extrinsic reasons for going to college were higher in years with more income inequality, college enrollment, and extrinsic values. These results mirror previous research finding generational increases in extrinsic values begun by GenX and continued by Millennials, suggesting that more recent generations are more likely to favor extrinsic values in their decision-making.     

Generational Differences in Work-Related Attitudes: A Meta-analysis

Purpose

Differences among generations on a wide variety of outcomes are of increasing interest to organizations, practitioners, and researchers alike. The goal of this study was to quantitatively assess the research on generational differences in work-related attitudes and to provide guidance for future research and practice.

Design/Methodology/Approach

We conducted a meta-analysis of generational differences on three work-related criteria: job satisfaction, organizational commitment, and intent to turnover. Our review of published and unpublished research found 20 studies allowing for 18 generational pairwise comparisons across four generations (Traditionals, Baby Boomers, Generation Xers, and Millennials) on these outcomes using 19,961 total subjects.

Findings

Corrected mean differences for job satisfaction ranged from .02 to .25, for organizational commitment they ranged from ?.22 to .46, and for intent to turnover the range was ?.62 to .05. The pattern of results indicates that the relationships between generational membership and work-related outcomes are moderate to small, essentially zero in many cases.

Implications

The findings suggest that meaningful differences among generations probably do not exist on the work-related variables we examined and that the differences that appear to exist are likely attributable to factors other than generational membership. Given these results, targeted organizational interventions addressing generational differences may not be effective.

Originality/Value

This is the first known quantitative review of research on generational differences in the workplace.     

Generational Analyses of Suicide: Baby Boomers and 13ers

“Generational analysis” is proposed that would consider actual cohort or generational suicide risk. Personality characteristics of different generations are discussed as they may affect suicide, its prevention, and intervention. In addition, annual suicide data for 1968–1991 are presented for the “Boom” generation (born 1943–1960) and for the young group of Americans called 13ers (the 13th generation of Americans; born 1961–1981). Results indicate that Boomers are presently 1 of every 3 suicides and 1 of every 4 Americans, while 13ers are 1 of 4 suicides and 1 of 3 in the population. Consistent with previous cohort analysis studies, these two cohorts are at greater risk than earlier generations at the same chronological age, with 13ers higher than Boomers for the ages they have thus far attained. It is recommended that researchers, theorists, and mental health professionals consider generational issues, and that suicidology expand its attention to the life cycles of generations.     

The metacognitive disambiguation effect

From an early age, children show a tendency to map novel labels onto unfamiliar rather than familiar kinds of objects. Accounts of this tendency have not addressed whether children develop a metacognitive representation of what they are doing. In 3 experiments (each N = 48), preschoolers received a test of the metacognitive disambiguation effect, which involved deciding whether the referent of a novel label was located in a bucket of things “I know” or bucket of things “I don’t know.” Most 4-year-olds passed this test, whereas most 3-year-olds did not. Children’s performance was predicted by their ability to report whether various words and pseudowords were ones that they knew, even after age and vocabulary size were controlled. As children develop an awareness of their lexical knowledge/ignorance, they also develop a metacognitive representation of their tendency to map novel labels onto unfamiliar rather than familiar kinds.     

Generational differences in young adults' life goals, concern for others, and civic orientation, 1966-2009

Three studies examined generational differences in life goals, concern for others, and civic orientation among American high school seniors (Monitoring the Future; N = 463,753, 1976-2008) and entering college students (The American Freshman; N = 8.7 million, 1966-2009). Compared to Baby Boomers (born 1946-1961) at the same age, GenX'ers (born 1962-1981) and Millennials (born after 1982) considered goals related to extrinsic values (money, image, fame) more important and those related to intrinsic values (self-acceptance, affiliation, community) less important. Concern for others (e.g., empathy for outgroups, charity donations, the importance of having a job worthwhile to society) declined slightly. Community service rose but was also increasingly required for high school graduation over the same time period. Civic orientation (e.g., interest in social problems, political participation, trust in government, taking action to help the environment and save energy) declined an average of d = -.34, with about half the decline occurring between GenX and the Millennials. Some of the largest declines appeared in taking action to help the environment. In most cases, Millennials slowed, though did not reverse, trends toward reduced community feeling begun by GenX. The results generally support the "Generation Me" view of generational differences rather than the "Generation We" or no change views.     

Looks Aren't Everything: 24-Month-Olds' Willingness to Accept Unexpected Labels

A label can efficiently convey nonobvious information about category membership, but this information can sometimes conflict with one's own expectations. Two studies explored whether 24-month-olds (N = 56) would be willing to accept a category label indicating that an animal (Study 1) or artifact (Study 2) that looked like a member of one familiar category was actually a member of a different familiar category. Results showed that children were receptive to these unexpected labels and used them as the basis for inference. These findings indicate that linguistic information can lead even toddlers to “disbelieve their eyes.”     

Generational Differences in Subjective Well-Being in Australia

We test for differences in subjective well-being across four pre-defined generations in Australia born between 1928 and 1994: The Lucky Generation, Baby Boomers, Generation X, and Generation Y. We focus on overall life satisfaction and range of domain satisfactions. We find that Baby Boomers are less satisfied with life than thosce born before and after them. We observe similar patterns when considering domains such as finances and housing. However, differences in satisfaction with employment opportunities show the opposite pattern, with Baby Boomers and Generation X’s reporting higher satisfaction as compared to the Lucky Generation and especially those from Generation Y. Family and labour marketcv status have greater effects than cohort of birth on many of the domains studied; however, the cohort effects are significant and non-negligible, particularly concerning satisfaction with life, employment opportunities, and housing.

     

Putting the “th” in Tenths: Providing Place-Value Labels Helps Reveal the Structure of Our Base-10 Numeral System

Research has demonstrated that providing labels helps children notice key features of examples. Much less is known about how different labels impact children’s ability to make inferences about the structure underlying mathematical notation. We tested the impact of labeling decimals such as 0.34 using formal place-value labels (“3 tenths and 4 hundredths”) compared to informal labels (“point three four”) or no labels on children’s problem-solving performance. Third- and fourth-graders (N = 104) learned to label decimals while playing a magnitude comparison game and placing decimals on a number line. Formal labels facilitated performance on problems that required understanding the role of zero. Further, formal labels led to lower performance on problems where a whole-number bias led to a correct answer, suggesting that formal labels may have reduced a whole-number bias. Overall, formal labels helped highlight the place-value structure of decimals, indicating that labels can help children notice mathematical structure.     

From “Gay Marriage Controversy” (2004) to “Endorsement of Same-Sex Marriage” (2012): Framing Bisexuality in the Marriage Equality Discourse

The current study analyzes the evolution of language used to discuss marriage equality in The New York Times between February and May 2004 and February and May 2012. Specifically, the study examines how sexual orientation labels were used as modifiers for “marriage,” “couples,” and “individuals.” Results indicate that the language evolved from a focus on the sexual orientation label gay in 2004 to a more inclusive language, with same-sex as the predominant modifier for marriage and couples in 2012. Further, while the overall language in The New York Times became more inclusive of the Lesbian, Gay, Bisexual, and Transgender community at large, bisexual women and men are still largely absent within the marriage equality discourse.     

Toddlers' language-mediated visual search: They need not have the words for it

Eye movements made by listeners during language-mediated visual search reveal a strong link between visual processing and conceptual processing. For example, upon hearing the word for a missing referent with a characteristic colour (e.g., “strawberry”), listeners tend to fixate a colour-matched distractor (e.g., a red plane) more than a colour-mismatched distractor (e.g., a yellow plane). We ask whether these shifts in visual attention are mediated by the retrieval of lexically stored colour labels. Do children who do not yet possess verbal labels for the colour attribute that spoken and viewed objects have in common exhibit language-mediated eye movements like those made by older children and adults? That is, do toddlers look at a red plane when hearing “strawberry”? We observed that 24-month-olds lacking colour term knowledge nonetheless recognized the perceptual–conceptual commonality between named and seen objects. This indicates that language-mediated visual search need not depend on stored labels for concepts.     

Is ‘Spiritual But Not Religious’ a Replacement for Religion or Just One Step on the Path Between Religion and Non-religion?

We analyze survey data collected from six universities in the United States, Sweden, Norway, and Denmark (n?=?6571). Survey respondents were asked to self-identify as “spiritual and religious,” “spiritual but not religious,” “religious but not spiritual” or “not religious or spiritual.” Using a battery of items describing both religious and spiritual beliefs, we uncover which beliefs are most regularly shared by persons choosing each of the four self-identity labels. Even though American students are generally more religious than the Scandinavian students, we find that three of the four self-identity labels have quite similar meanings across cultural settings. Factor analyzing the belief items, we find two latent factors that we label as “religio-spirituality” and “anti-institutional spirituality.” However, when plotted in a two-dimensional space defined by these two latent factors, respondents in each of the four self-identity categories mostly align along a single continuum from “spiritual and religious” to “not spiritual or religious.” Nevertheless, the “spiritual but not religious” students stand out for their high scores on “anti-institutional spirituality.”     

Avoidance Responses to Alternative Alcohol Warning Labels1

A preference-based measure of responses to warning labels was used to study alternative alcohol warning labels that differed in: (a) length, (b) presence of qualifier words, (c) alternative content, and (d) specific beverage. The specific risks mentioned were more important than the overall label length, qualifier words reduced avoidance responses, various alternative warnings elicited more avoidance responses than the existing alcohol warning label, and more avoidance responses were made to labels on a whiskey bottle than on a beer bottle. Warnings with the words “poison,”“cancer,” or “health problems” were the most powerful. The results for college students in Study 1 were replicated in a high-school sample in Study 2.     

Workplace Violence and Worker Injury in Elderly Care Settings

Abstract

Many incidents of injury, assault, and abuse occur in health care settings. To better examine the situational context of the workplace, this paper examines whether workers providing care to elderly persons experience injuries that are consistent with the “for-profit” and “interpersonal conflict” explanations of elder abuse or neglect. Using data from the Bureau of Labor Statistics, results indicate that nursing home workers and home health care workers have higher rates of workplace injuries resulting from assaults and overexertion than do other workers. The data suggest that there are unique structural and situational factors present in the nursing home, which create a work setting vulnerable to conflict, violence, and elder abuse.