Who Is a Good Organizational Citizen? Social Perception of Male and Female Employees Who Use Family Leave

In this study, we examined perceptions of the citizenship behaviors of male and female employees who took leave to care for a newborn, a sick child, a sick parent, or who did not take leave. In a 2 (employee gender) × 4 (reason for leave) × 2 (participant gender) experimental design, 242 undergraduate students read a mock personnel file and rated the employee on altruism and generalized compliance. Female employees were not rated differently whether they took leave or not. Male employees who took leave for birth or eldercare were rated less likely to be altruistic at work than their male counterparts who did not take leave and their female counterparts who took leave. There was also a bias against male leave takers for generalized compliance ratings, especially by male evaluators. Future research ideas and implications for organizational practice are discussed.     

Why Improvement Can Trump Consistent Strong Performance: The Role of Effort Perceptions

How do evaluators form comparative judgments of improved versus consistently strong performance records with equivalent recent performance? We propose that evaluators judge those with improved records to be more deserving of future opportunities (e.g., a promotion) and that this can be explained – at least in part – by perceptions of effort investments. Specifically, evaluators rely on improvement to judge effort and hence devalue consistent strong performance. Five studies supported these propositions. Evaluators perceived greater effort investment and trait effort in individuals with improved profiles than those with consistent profiles and consequently thought that those with improved profiles were more deserving of future opportunities. We discuss implications of these results across various decision contexts. Copyright © 2017 John Wiley & Sons, Ltd.     

A group size effect on personal risk judgments: implications for unrealistic optimism

In Experiments 1 and 2, college students (N = 32 and N = 18, respectively) read heart attack risk profiles (i.e., lists of risk factors) for each of several employees at a series of fictional companies and judged the heart attack risk of the typical employee at each company. In both experiments, subjects' risk judgments increased as a function of the number of employees at the companies. In Experiments 3A and 3B, college students (N = 56 and N = 33, respectively) judged the heart attack risk of the typical employee at a company and also judged the risk of each individual employee. In these experiments, the typical employee was generally judged to be at higher risk than the individual employees. This group size effect might help to explain unrealistic optimism--people's tendency to judge themselves to be at lower risk than their peers for negative life events. Furthermore, it can be modeled successfully within Fiedler's (1996) BIAS framework.     

Judging political affiliation from faces of UK MPs

Subjects were shown photographs of UK MPs' faces and asked to judge their political affiliations. Participants were unable to correctly distinguish between Conservative and Labour politicians. However, their responses were used to create computer-generated idealised faces representative of each party, which independent evaluators could correctly identify. These faces give an indication of the mental images we might reference when imagining MPs from the two main UK political parties.     

On decision making without likelihood judgment

Subjective expected utility, prospect theory and most other formal models of decision making under uncertainty are probabilistic: they assume that in making choices people judge the likelihood of relevant uncertainties. Clearly, in many situations people do indeed judge likelihood. However, we present studies suggesting that there are also many situations in which people do not judge likelihood and instead base their decisions on intuitively generated, non-probabilistic rules or rationales. Thus, we argue that real-world situations are of two types. In situations eliciting a probabilistic mindset, people rely on judgments of likelihood. In situations eliciting a non-probabilistic mindset, they neglect judgments of likelihood. We suggest three factors that may influence the tendency towards either probabilistic or non-probabilistic mindsets. We also outline how extant probabilistic theories may be complemented by non-probabilistic models.     

When First Comes Love (or Lust): How Romantic and Sexual Cues Bias First Impressions in Online Social Networking

Three experimental studies (N = 286) tested how priming the concepts of sex or romance influence the way people perceive other social media users. Participants first completed a word-search task containing sexual (intercourse, lust), romantic (love, heart), or control words. Participants then evaluated a target’s sexual qualities and romantic qualities based on social media profiles, as well as rated their acceptance of the priming stimuli. Results suggested that sex primes led participants to judge targets as being more alluring, racy, and provocative, whereas romance primes led participants to judge targets as being more tender, sentimental, and kind. Both men and women found all primes to be equally acceptable content; women were not averse to these mainstream, non-explicit sexual stimuli. Findings are discussed in terms of viewing sex and romance as distinct, yet related networks of concepts and the need to disentangle sex, romance, and sexualized views of romance.     

Perceived Event Frequency and the Optimistic Bias: Evidence for a Two-Process Model of Personal Risk Judgments

People often judge themselves to be at lower risk for various negative life events than are their peers. The two empirical studies presented here show that the magnitude of this optimistic bias can be either negatively or positively related to the perceived frequency of the event, depending on whether people judge their own risk relative to that of an average peer (make comparative risk judgments) or judge their own and an average peer's risk separately (make absolute risk judgments). A new two-process model is presented to account for these results. The model combines a better-than-average heuristic with elements of the singular target-focused and singular- distributional models of Klar and colleagues (Klar & Giladi, 1997, 1999; Klar, Medding, & Sarel, 1996). The empirical results and model have many implications for the study of personal risk judgments, the optimistic bias, and risk-taking behavior.     

Double Reference Points: the Effects of Social and Financial Reference Points on Decisions Under Risk

The existing literature is inconsistent about how social comparison affects risk attitudes. We propose a framework where the total utility is composed of the social and financial utilities. The financial utility is consistent with prospect theory (i.e., an S‐shaped utility function with a financial reference point), whereas the social utility is affected by both social and financial reference points. Therefore, social risk attitudes are determined by interaction between gains/losses in both social and financial contexts. On the basis of safety‐first principle, we propose that when experiencing financial gains, individuals tend to seek upside potential and take social risks (i.e., a convex social utility function). In contrast, when facing financial losses, people would be more risk seeking in social gains but more risk averse in social losses to maximize security (i.e., an inverse S‐shaped utility function). We also propose that the relative importance of financial and social utilities depends on the saliency of the reference points and size of stakes. Studies 1 and 2 showed that individuals were risk seeking in both social gains and losses with social reference points alone. Studies 3 and 4 demonstrated that when both financial and social reference points were salient, participants were risk averse in both social gains and losses when facing financial gains, but risk seeking in social gains and risk averse in social losses when facing financial losses. The hypotheses derived from the theoretical framework were in general supported by our experiments. Copyright © 2015 John Wiley & Sons, Ltd.     

An information processing view of framing effects: The role of causal schemas in decision making

People prefer a sure gain to a probable larger gain when the two choices are presented from a gain perspective, but a probable larger loss to a sure loss when the objectively identical choices are presented from a loss perspective. Such reversals of preference due to the context of the problem are known asframing effects. In the present study, schema activation and subjects’ interpretations of the problems were examined as sources of the framing effects. Results showed that such effects could be eliminated by introducing into a problem a causal schema that provided a rationale for the reciprocal relationship between the gains and the losses. Moreover, when subjects were freed from framing they were consistently risk seeking in decisions about human life, but risk averse in decisions about property. Irrationality in choice behaviors and the ecological implication of framing effects are discussed.     

Risk and Prisoner's Dilemma: A Reinterpretation of Coombs' Re‐parameterization

We propose a model to measure risk in a prisoner's dilemma based on Coombs' (1973) re‐parameterization of the game as an individual risk decision‐making task that chooses between a gamble of cooperation and another gamble of defection. Specifically, we propose an index, r, to represent the risk associated with cooperation relative to defection. In conjunction with Rapoport's (1967) index of cooperation (K), our formulation of risk allows us to construct games that vary in risk (as indexed by r) while controlling for cooperativeness (as indexed by K). Following utility analysis that models risk seeking as a convex utility function and risk averse as a concave function, we predict that risk‐seeking people cooperate more in games that the cooperation choice is more risky, whereas risk‐averse people cooperate more in games that the cooperation choice is less risky. In the three studies that we varied game parameters, used different measures of risk orientation and prosocial orientation and used different experimental procedures, we found robust results supporting our predictions. Theoretical analysis of our formulation further suggests that risk and cooperativeness of a prisoner's dilemma game is not entirely independent. Games that have a higher cooperativeness index are necessarily more risky. Copyright © 2011 John Wiley & Sons, Ltd.     

The vigilant parent: Parental role salience affects parents' risk perceptions, risk-aversion, and trust in strangers

Since parenting involves protecting children from various risks and dangers, tendencies towards increased risk perception, risk-averse decision-making, and distrust of strangers may come to be associated with the parental role. Consequently, parents may be more likely to exhibit each of these psychological tendencies when their parental role is situationally salient than when it is not salient. We tested this hypothesis in two studies that manipulated the salience of the parental role in samples of parents and nonparents and measured the effects on participants' risk perceptions, risk-aversion, and trust in strangers. As we hypothesized, parents perceived greater risk (Study 1), made more risk averse choices (Study 1), and trusted strangers less (Study 2) when their parental role was salient than when it was not salient. Implications for understanding psychological adaptations to social roles are discussed.     

Childhood and Adulthood Socioeconomic Statuses in Relation to Union Interest: Exploratory Surface Relationships

Using response surface methodology for exploratory data, we examined the linear and nonlinear surface relationships between no mobility and mobility in reference to union interest defined by willingness to join a labor union. Analyses were conducted on survey data collected from U.S. nonunion employees (N?=?1,010) who indicated their socioeconomic status (SES) in childhood and adulthood in reference to social class, education, and English language/literacy (e.g., language/literacy during childhood, language/literacy now). Surface relationships were mostly linear. For example, among status indicators, a linear surface was found for employees whose childhood and adulthood language/literacy were the same (no mobility): Lower status nonmobile employees showed more union interest than higher status nonmobile employees. In contrast, a nonlinear surface was found for employees whose childhood and adulthood language/literacy were not the same (mobility): Upwardly mobile employees showed less union interest than downwardly mobile employees showed more interest. Details of the surface relationships and future modeling of the relationships in terms of mediational processes are discussed.     

Choice preferences without inferences: subconscious priming of risk attitudes

We present a procedure for subconscious priming of risk attitudes. In Experiment 1, we were reliably able to induce risk‐seeking or risk‐averse preferences across a range of decision scenarios using this priming procedure. In Experiment 2, we showed that these priming effects can be reversed by drawing participants' attention to the priming event. Our results support claims that the formation of risk preferences can be based on preconscious processing, as for example postulated by the affective primacy hypothesis, rather than rely on deliberative mental operations, as posited by several current models of judgment and decision making. Copyright © 2002 John Wiley & Sons, Ltd.     

Perspectives,Perceptions, and Risk-Taking Behavior

Several organizational researchers have recently argued that the propositions of Kahneman and Tversky's (1979) prospect theory are in conflict with commonly held notions of risk taking for opportunities and risk aversion for threats. This investigation was an attempt to empirically separate threat and opportunity perceptions from loss and gain perspectives. Experiment 1 (N= 244) revealed that most decision makers, faced with a traditional framing problem, perceived the risky alternative as an opportunity when they were in the loss domain, but perceived it as a threat when they were in the gain domain. Experiment 2 showed that framing the same (loss and gain) problems as threats versus opportunities influenced risk taking, such that management students (N= 84) were more risk taking for opportunity-framed problems and risk averse for threat-framed problems. At the same time, the students took more risks for the loss problem than for the gain problem. We conclude that threat and opportunity perceptions are theoretically and empirically distinguishable from loss and gain perspectives.     

Belief in a Just World and Employee Voice Behavior: The Mediating Roles of Perceived Efficacy and Risk

Abstract

In this research, we hypothesized that employees’ belief in a just world (BJW) would be positively related to their voice behavior, i.e., the expression of ideas or opinions with the intention of engendering organizational improvement or change, and that this relation would be mediated by perceived voice efficacy and perceived voice risk. To test these hypotheses, we collected self-reported data from employees in two different countries: China (N?=?313) and Germany (N?=?190). The results revealed a positive association between BJW and employee voice behavior in both samples. The two-mediator model was confirmed in the Chinese sample, while only perceived voice efficacy played a mediating role in the German sample. Possible reasons for these differences may be related to differences in cultural dimensions and education levels between the samples. The findings emphasize the importance of bolstering employees’ belief in justice and the organizational climate, which influence perceived voice efficacy and risk, as means to increase organizational voice behavior.     

A domain‐specific risk‐attitude scale: measuring risk perceptions and risk behaviors

We present a psychometric scale that assesses risk taking in five content domains: financial decisions (separately for investing versus gambling), health/safety, recreational, ethical, and social decisions. Respondents rate the likelihood that they would engage in domain‐specific risky activities (Part I). An optional Part II assesses respondents' perceptions of the magnitude of the risks and expected benefits of the activities judged in Part I. The scale's construct validity and consistency is evaluated for a sample of American undergraduate students. As expected, respondents' degree of risk taking was highly domain‐specific, i.e. not consistently risk‐averse or consistently risk‐seeking across all content domains. Women appeared to be more risk‐averse in all domains except social risk. A regression of risk taking (likelihood of engaging in the risky activity) on expected benefits and perceived risks suggests that gender and content domain differences in apparent risk taking are associated with differences in the perception of the activities' benefits and risk, rather than with differences in attitude towards perceived risk. Copyright © 2002 John Wiley & Sons, Ltd.     

Moderating Loss Aversion: Loss Aversion Has Moderators,But Reports of its Death are Greatly Exaggerated

Loss aversion, the principle that losses impact decision making more than equivalent gains, is a fundamental idea in consumer behavior and decision making, though its existence has recently been called into question. Across five unique samples (N_total = 17,720), we tested several moderators of loss aversion, which supported a preference construction account. Across studies, more domain knowledge and experience were associated with lower loss aversion, though people of all knowledge and experience levels were loss averse. Among car buyers, those who knew more about a particular car attribute (e.g., fuel economy) were less loss averse for that attribute but not other attributes (e.g., comfort), consistent with the idea that people with less attribute knowledge are more likely to construct preferences, thereby increasing loss aversion. Additionally, older consumers were more loss averse across different loss aversion measures and studies. We discuss implications for several accounts of loss aversion, including accounts rooted in status quo bias, emotion, or ownership. In addition to discovering loss aversion moderators, we cast doubt on recent claims that loss aversion is a fallacy or is fully explained by status quo bias, risk aversion, or the educated laboratory samples often used to study loss aversion.     

Applying prospect theory to pilot weather-related decision-making: The impact of monetary and time considerations on risk taking behaviour

One of the key findings of prospect theory is that people tend to treat potential gains differently to potential losses. Consistent with earlier findings across a range of areas, pilots were risk averse when faced with an uncertain situation involving monetary gains and risk seeking when faced with a monetary loss. Prospect theory has largely been used to explore monetary decision-making; however, “time” is potentially a more important consideration for pilots than money. For example, how much time can be flown with the current fuel onboard. It was found that pilots' decision behaviour changed when faced with a decision involving time, with pilots risk averse for both a time gain and a time loss situation. Pilots appeared to prefer to know precisely the time required for a journey, rather than take a gamble on a potential short cut. Evidence also suggests pilots were more likely to take risks in situations that they perceive they have more control over (e.g. air traffic delays) compared to dynamic weather-related events. There was some evidence to suggest pilots do not consider a decision in terms of an end state, but rather in terms of losses and gains from their current state. The final part of the study found evidence that it may be possible to predict pilot risk taking behaviour using self-report decision frames.     

Service with style and smile. How and why employees are performing emotional labour?

IntroductionThree main emotion regulation strategies (naturally felt emotions, reappraisal and emotion suppression) have been identified among customer service agents. Each has an important impact on employees’ attitudes. Yet, employees are likely to combine these strategies in what we call emotion regulation styles.ObjectivesTwo studies aimed at identifying the emotion regulation styles used by customer service employees and at linking these styles to organizational consequences and motivation to perform emotional labour.MethodTwo studies (n₁ = 147 and n₂ = 195) evaluated the use of these strategies. Measures of job attitudes (satisfaction, affective commitment and intention to quit) were taken, as well as measures of motivation to perform emotional labour.ResultsSix styles were identified; four were common to both studies. Globally, employees classified as suppressors (use of emotion suppression only) or as non-regulators (no strategy used) reported lower levels of job satisfaction and affective commitment toward their organization compared to employees who used a flexible style (use of all three strategies) or an authentic style (use of reappraisal and expression of the naturally felt emotions). Employees adopting an acting style (use of emotion suppression and reappraisal) or a reappraising style (marked by preferential use of reappraisal) obtained results located between the non-regulating and the suppressing styles on one hand, and the authentic and the flexible styles on the other hand. Employees adopting a suppressing or a non-regulating style also manifested lower levels of motivation to regulate their emotions.ConclusionResults suggest that employees use a dynamic range of styles, which differ in their associated consequences.     

The effects of endowment on the demand for probabilistic information

Research shows that individuals are ambiguity averse: they choose unambiguous over equivalent ambiguous prospects and price them higher (either as buyers or sellers). Moreover, it is often assumed that ambiguity averse individuals are willing to pay an ambiguity premium for information that reduces ambiguity [Camerer, C. F., & Weber, M. (1992). Recent developments in modeling preferences: Uncertainty and ambiguity. Journal of Risk and Uncertainty, 5(4), 325–370]. However, when people are asked to exchange an ambiguous alternative in their possession for an equivalent unambiguous one, they prefer to retain the former [Roca, M., Hogarth, R. M., & Maule, A. J. (2006). Ambiguity seeking as a result of the status quo bias. Journal of Risk and Uncertainty, 32(3), 175–194]. We present three experiments investigating the economic effects of endowment on attitudes towards ambiguity and the ambiguity premium. The experiments, based on a [Becker, G., DeGroot, M., & Marschak, J. (1964). Measuring utility by a single-response sequential method. Science, 9, 3] procedure, show that the value attributed to ambiguity reducing information is substantially affected by the status quo of the individual.