Escalation in organizational decision making a case of recruiting an incompetent employee

This paper analyses a case of hiring a manager who subsequently proves to be incompetent. Analysis reveals the importance of structural factors in escalation, especially politics. When these are considered, persistence emerges as both escalatory and rational. Likewise, behaviours manifest of information bias are actually logical managerial strategies and may mask political calculation. New potential escalation variables are identified including power, visibility, and organization culture. Withdrawal reflects an intricate balancing of factors including risk and opportunity. The theoretical implications of the findings are discussed.     

Group decision process and incrementalism in organizational decision making

In two studies examining resource allocation, support is found for the notion that group decisions are affected in systematic ways depending on whether or not there was individual consideration of the problem before meeting as a group. Specifically, compared to no prior consideration groups, prior consideration groups (1) escalate their commitment more in progress (i.e., ongoing) decisions, and (2) are less willing to concentrate resources on a single project in adoption (i.e., resource utilization) decisions. The findings challenge the blanket assertion that promoting divergent views in a group decision context is always related to better decisions.     

航空决策模型及其影响因素分析

航空决策指在航空飞行驾驶过程中,飞行员面对特定情境做出最佳决策时的心理过程。情景评估和风险评估是航空决策模型中最重要的两个阶段。个体认知因素、疲劳和动机因素以及知识经验的限制会导致不良航空决策,组织压力和社会因素则通过混淆飞行员对飞行安全的看法间接影响航空决策。在未来的研究中,研究者应当重视构建更合理的航空决策模型,从辩证的角度全面看待知识经验与飞行安全的关系,加强对动机因素和环境因素的调查分析和实验性研究。     

个体自信度对双人决策的影响

群体决策是重要的社会现象, 个体自信度在群体决策中发挥了重要作用。本文开展了不同难度和信息交流方式下的双人决策实验, 通过分析自信度和个体决策以及决策调整行为的关系, 研究了个体自信度的交流对双人决策的影响。实验结果表明, 个体的自信度与选择的正确率高度正相关; 双人决策过程是个体根据对方的自信度和选择来不断调整自己的选择最终达成一致的过程, 并通过交互过程提高双人决策的正确率; 实验中双人决策的质量明显优于“自信度分享模型”和“更自信者主导决策模型”的预期结果, 表明群体决策不是通过分享自信度进行的贝叶斯优化整合过程, 也不是由更自信的个体完全主导的过程。     

应激对风险和社会决策的影响

应激是有机体在受到真实或者潜在的威胁刺激时所表现出来的全身性非特异性反应, 伴随着紧张和焦虑的心理体验, 交感神经系统的兴奋, 糖皮质激素分泌的增多以及脑干−边缘系统−前额叶神经环路的改变。应激对个体在风险决策行为中的风险寻求和风险回避倾向, 社会决策行为中的利己和利他倾向都会产生重要影响。策略使用异常、习惯化和自动化反应增强、反馈学习过程以及奖惩敏感性的改变是应激影响决策行为的认知基础; 应激激素的分泌, 及杏仁核、前额叶等在决策过程发挥重要作用的脑区活动的改变则为应激作用于决策行为的神经基础。未来研究应重点关注：应激的个体差异与应激对决策影响效应多样性的关系; 综合多种指标对应激进行测量; 考察应激的时序效应; 揭示个体的最佳应激水平; 加强对慢性应激影响决策以及应激对决策影响效应可逆性的研究; 揭示应激影响决策的神经机制。     

Processes of patient decision making: Theoretical and methodological issues

Abstract

There is a paucity of research studying patients' decision making processes. Traditional normative approaches investigating human decision have presented rational, analytic processing as a ‘gold standard’ for decision making with decision aids developed to facilitate such thinking. This paradigm has been challenged by the recent emergence of naturalistic decision making. Naturalistic approaches argue for techniques modelled closer to how decisions are actually made in ‘real life’. Early work in this evolving field suggests the importance of more automatic, intuitive processing such as the use of heuristic short-cuts. This paper discusses the contribution of naturalistic decision theory and assesses its usefulness as an alternative to classical decision approaches in investigating patient decision making. Approaches for measuring underlying cognitive processes are also critically discussed.     

一种新决策模型——量子决策模型

近10年以来, 一些学者基于量子理论研究思想与方法探索出了量子决策模型。由于该模型独特的理论结构, 它可被用于解释传统决策理论所难以解释的问题, 尤其是个体在不确定情况下的决策行为。该模型解释了诸如分离效应、分类决策的干涉效应以及合取谬误等传统决策模型很难解释的问题, 研究者已经证实其中一种称为量子问题等式的决策模型可以精确地预测决策中的顺序效应。作为一个有助于分析心理学中决策现象的新研究领域, 量子决策模型具有深入研究的理论意义和实践意义。     

Organizational citizenship behaviour and employee's strain: Examining the buffering effects of leader support and participation in decision making

Investing in citizenship behaviours could entail personal costs for the employee. Specifically, we argue that OCB contributes to employee's strain above and beyond the impact of role conflict, role ambiguity, and role overload. To study the buffering role of leader support and participation in decision making (PDM) on this relationship, we collected data from 457 employees at various organizations at different time points from multisources. The results supported our hypotheses: Higher levels of OCB were related to higher levels of employee's strain, above and beyond the impact of role overload, role ambiguity, and role conflict; and the relationship between OCB and strain was weaker for those enjoying a high degree of leader support or PDM.     

Training fast and frugal heuristics in military decision making

Fast and frugal heuristics have been used to model decision making in applied domains very effectively, suggesting that they could be used to improve applied decision making. We developed a fast and frugal heuristic for infantry decisions using experts from the British Army. This was able to predict around 80% of their decisions using three cues. Next, we examined the benefits of learning to use the fast and frugal heuristic by training junior officers in the British Army to apply the heuristic and assessing their accuracy and mental workload when making decisions. Their performance was compared to a control condition of junior officers who applied standard military decision methods. Participants using the fast and frugal heuristic made decisions as accurately as participants in the control condition, but with reduced mental demand. This demonstrates that fast and frugal heuristics can be learnt and are as effective as analytic decision methods.     

An outcomes model of medical decision making

In the traditional fix-it model of medical decision making, the identified problem is typically characterized by a diagnosis that indicates a deviation from normalcy. When a medical problem is multifaceted and the available interventions are only partially effective, a broader vision of the health care endeavor is needed. What matters to the patient, and what should matter to the practitioner, is the patient's future possibilities. More specifically, what is important is the character of the alternative futures that the patient could have and choosing among them so as to achieve the best future possible, with the ranking of outcomes determined by the patient's preferences. This paper describes the fix-it model, presents and defends the outcomes-based model, and demonstrates that the latter is useful in developing normative conceptions of informed consent and decision making and in establishing a basis for societal involvement in the decision making process. Finally, several shortcomings of the model will be acknowledged.     

Effectiveness of the GOFER course in decision making for high school students

The paper describes and evaluates the GOFER course in decision making for high school students (Mann, Harmoni and Power, 1988). The course was based on principles from the conflict theory of decision making (Janis and Mann, 1977) and was designed to provide adolescents with an understanding of factors that produce good and poor decision making as well as knowledge and practice of sound decision skills. Two evaluation studies were conducted to examine effectiveness of the course. Study 1 was conducted with young adolescents (12 year olds). It found a significant difference between students trained in the course and a control group on measures of self-esteem as a decision maker, self reported decision habits and knowledge of decision strategy. Study 2 was conducted with mid-adolescents (15 year olds). It, too, found a significant difference between students who took the course and a control group on measures of self esteem as a decision maker and self-reported decision habits. It is concluded that while the evaluation study fell short of an ideal test, the GOFER course met the criteria of improving student knowledge, raising confidence in decision making and changing self reported decision habits.     

Perspectives on consumer decision making: an integrated approach

In the consumer behaviour literature several perspectives on consumer decision making have been considered, including the ‘value perspective’, the ‘information processing perspective’, the ‘emotional perspective’ and ‘cue utilisation theory’. In this paper, a framework which integrates several perspectives on consumer decision making and hypothesises possible links between several basic constructs is developed. The framework is tested by the use of two experimental designs. The results of this study support the complexity of consumer decision making with the following findings. First, consumers do not use their cognitive and affective skills independently, rather they affect each other. Secondly, the cognitive, evaluative constructs of quality and attitude had significant direct effects on buying intention in both experiments, whereas the affective construct of emotion had no significant effects on buying intention in both experiments. Thirdly, in both experiments price affected perceived quality, which in turn affected attitude, which in turn affected buying intention. At the same time, price had no direct effect on buying intention. Copyright © 2005 John Wiley & Sons, Ltd.     

Information distortion in self-other decision making

In both organizational and social arenas, individuals make decisions for themselves and for other individuals. But research in decision making has provided little input into whether or how these decisions are psychologically different. In this paper, I propose that decisions—depending on whom they are for—vary according to the extent of information distortion, such that, individuals who choose for themselves demonstrate more postdecisional distortion, yet less predecisional distortion than individuals who choose on behalf of others. To test this hypothesis, participants in an experiment made a decision between two restaurants. Attributes about each restaurant were presented sequentially, and preferences were measured following each attribute. As expected, participants who chose for themselves experienced more postdecisional distortion. However, among participants who chose on behalf of others, greater distortion of predecisional attribute information was observed. These findings shed light on the differences in self-other decision making, as well as on research concerning information distortion.     

Beyond IQ: A latent state-trait analysis of general intelligence, dynamic decision making, and implicit learning

The present study investigated cognitive performance measures beyond IQ. In particular, we investigated the psychometric properties of dynamic decision making variables and implicit learning variables and their relation with general intelligence and professional success. N = 173 employees from different companies and occupational groups completed two standard intelligence tests, two dynamic decision making tasks, and two implicit learning tasks at two measurement occasions each. We used structural equation models to test latent state-trait measurement models and the relation between constructs. The results suggest that dynamic decision making and implicit learning are substantially related with general intelligence. Furthermore, general intelligence is the best predictor for income, social status, and educational attainment. Dynamic decision making can predict supervisor ratings even beyond general intelligence.     

Ego depletion and its paradoxical effects on ethical decision making

Whereas previous research has shown that ego depletion can lead to an increase in unethical behavior, we suggest that this effect hinges on the social consensus of the unethical behavior. Drawing from theories on social consensus and dual-process decision-making, we hypothesize and confirm that ego depletion is associated with increased unethical behavior of comparatively low social consensus. We then find that, as hypothesized, ego depletion is associated with decreased unethical behavior of high social consensus (Studies 1 and 2). Results further suggest that, controlling for state self-control resources, depleted participants are less likely to engage in unethical behavior of high social consensus as a result of increased subjective fatigue (Study 3). Taken together, our findings challenge a widely-held assumption about the negative effects of ego depletion on ethical decision making.     

时间分解效应及其对跨期决策的影响

本文基于经典的分解效应, 提出并证实了一种影响人们判断与决策中时间知觉的新因素--时间分解效应。共包括两个研究, 分别在“时间够用”判断与跨期决策中检验了该效应的存在性与稳固性。实验结果表明：(1)相比未分解条件, 分解条件下的被试判断给定时间内完成某项任务的时间更够用, 即时间知觉更长。该效应受到任务难度的调节, 在较简单的任务中时间分解效应更显著; (2)在跨期决策中, 分解操纵增大了人们对较大较远的收益(larger & later, LL)选项中时间延迟的知觉, 证实了时间分解效应。此外, 还发现时间分解效应会导致人们在跨期决策中更偏好较小较近的收益(smaller & sooner, SS)选项, 对时间延迟的知觉中介了这一过程。总之, 本研究不仅在理论上提出了一种新的分解效应, 同时对现实生活中的决策(如计划制定等)有重要的应用价值。     

睡眠剥夺对风险决策的影响机制探讨

许多行业的决策者必须在睡眠不足的状态下做出选择与判断。睡眠剥夺是睡眠不足的实验室模型, 被证明能显著影响风险决策, 但内在机制不明。基于前人研究基础提出假设模型, 即睡眠剥夺通过影响个体的反馈加工、风险感知、抑制控制、决策理性, 进而影响风险决策。拟通过实验室研究与现场研究, 采用简单赌博任务、概率折扣任务、双选择Oddball任务等研究范式, 对比睡眠剥夺前后被试在执行上述实验任务时的行为差异, 同时比较执行控制网络、奖赏网络等脑功能网络连接强度, 以及任务诱发的FRN等脑电成分在睡眠剥夺前后的变化, 进而论证上述反应被试反馈加工等心理过程的行为-脑电-脑成像指标的变化与睡眠剥夺后被试风险决策变化的关系。研究结果将科学地解释睡眠剥夺影响风险决策的内在机制, 为进一步探讨如何规避睡眠不足导致的决策失误提供理论与实证依据。     

A dual-process approach to health risk decision making: The prototype willingness model

Although dual-process models in cognitive, personality, and social psychology have stimulated a large body of research about analytic and heuristic modes of decision making, these models have seldom been applied to the study of adolescent risk behaviors. In addition, the developmental course of these two kinds of information processing, and their relation to the development of self-regulation are not well understood at this time. The current paper reviews what leading dual-process models have to say about the development of analytic and heuristic decision making, and their implications for adolescent risk behavior. In addition, it reviews research on the prototype willingness model of adolescent decision making—a dual-process model designed specifically to address non-intentional, but volitional adolescent risk behavior. It also discusses the implications of dual-process models for intervention research.     

Mindfulness-based stress reduction effects on moral reasoning and decision making

Previous research has demonstrated that mindfulness-based stress reduction (MBSR) improves psychological functioning in multiple domains. However, to date, no studies have examined the effects of MBSR on moral reasoning and decision making. This single group design study examined the effect of MBSR on moral reasoning and ethical decision making, mindfulness, emotion, and well-being. Additionally, we investigated whether there was an association between the amount of meditation practice during MBSR and changes in moral reasoning and ethical decision making, emotions, mindfulness, and well-being. Results indicated that MBSR was associated with improvements in mindful attention, emotion and well-being. Further, amount of meditation practice was associated with greater improvement in mindful attention. Two-month follow-up results showed that, MBSR resulted in improvements in moral reasoning and ethical decision making, mindful attention, emotion, and well-being. This study provides preliminary evidence that MBSR may potentially facilitate moral reasoning and decision making in adults.