Expect the Unexpected? Variations in Question Type Elicit Cues to Deception in Joint Interviewer Contexts

We examined the effect of (i) a second interviewer's demeanour and (ii) asking expected and unexpected questions on cues to deception. We predicted that liars compared with truth tellers would provide more detail to expected questions and less detail to unexpected questions, particularly when the second interviewer is supportive. Liars prepare answers for expected questions, and a supportive interviewer will encourage them to provide more detail. By definition, liars have not prepared answers for unexpected questions, and their answers to such questions will be less detailed. Participants (N = 168) appeared before two interviewers: The first asked all the questions, and the second remained silent. The second interviewer exhibited either a supportive or a neutral demeanour. As predicted, liars provided more detail to expected questions and less detail to unexpected questions, particularly when the second interviewer was supportive. In conclusion, a supportive second interviewer elicits cues to deceit. Copyright © 2013 John Wiley & Sons, Ltd.     

Fit perceptions in the employment interview: The role of similarity,liking, and expectations

We examined (1) how interviewers construct fit perceptions about applicants and (2) the relationship between these perceptions and actual hiring recommendations. It was hypothesized that actual demographic similarity and human capital similarity would indirectly affect fit perceptions. These fit perceptions would be predicted by the interviewer's perceived similarity to applicants, mediated by two factors: interviewers' liking of the applicant and interviewers' expectations of applicant performance. Actual interviewer‐applicant dyads (N=118) were studied. The results indicated that the relationship between perceived similarity and fit perceptions is mediated by performance expectations but not by liking. This study provides evidence that interviewers are more rational than previous research suggested. However, the fact that human resource interviewers are more likely to perceive applicants as similar to themselves than line interviewers suggests that interviewers' neutrality is questioned.     

Acceptance of Structured Diagnostic Interviews for Mental Disorders in Clinical Practice and Research Settings

The objective of this study was to investigate the acceptance of structured diagnostic interviews in clinical practice, as well as research, settings. Using the Diagnostisches Interview bei Psychischen Störungen (the modified and extended German version of the Anxiety Disorders Interview Schedule for DSM-IV), 10 certified interviewers conducted 183 structured interviews in different inpatient, outpatient, and research settings in Switzerland and Germany. After each interview, patients and interviewers filled out a questionnaire asking for their evaluation of the interview. Patients' and interviewers' reactions to the interview were highly positive. On a scale measuring overall satisfaction with the interview (0 = not at all satisfied, 100 = totally satisfied) the mean patient rating was 86.55 (SD = 13.18), and the mean interviewer rating was 85.82 (SD = 12.84). The procedure used by the interviewer was rated by 142 (78.5%) patients as being helpful, and 176 (96.7%) rated the relationship as being positive. Less than 16% of the interviews were described as exhausting by the patients and interviewers. A majority of the interviewers (92.6%) indicated that during the interview they could respond adequately to the patient. The results of this study indicate that structured diagnostic interviews are highly accepted by interviewers and patients in a variety of settings. These findings, together with the existing evidence of the reliability and validity of structured interviews, should encourage their use in the diagnostic process, in outpatient and inpatient clinical settings as well as in research studies.     

The relationships between child and forensic interviewer behaviours and individual differences in interviews about a medical examination

This study examined the interviewing process between professional forensic interviewers and their “mock” child witness. Fifty-eight preschool children participated in a medical examination, and were later interviewed by an experienced forensic interviewer (n = 15) about this event. Interviews were coded with mutually exclusive and exhaustive coding schemes that captured interviewers and child behaviours in a temporally organized manner. To evaluate the relationship between interviewers' and children's individual differences measured prior to the interview and the interview outcomes (i.e., questions asked, child interview behaviour), all child participants were tested with relevant cognitive and behavioural measures, and all adult interviewers were tested with personality measures. Results showed that leading questions were more often followed by simple assents and denial than expected. Interviewers did not remain consistent from question to subsequent question, but children's response type was predictable from response to subsequent response. Children's and adults' individual differences measured prior to the interview predicted some of the adults' interviewing behaviours and some of children's own response behaviours during the interview. Mediation modelling evinced that more self-controlled interviewers posed more recommended questions and elicited more assents with details from the children. We discuss the results in relation to established views of recommended interview practice and to theories of suggestibility.     

Children's episodic and generic reports of alleged abuse

With the present data, we explored the relations between the language of interviewer questions, children's reports, and case and child characteristics in forensic interviews. Results clearly indicated that the type of questions posed by interviewers—either probing generic or episodic features of an event—was related to the specificity of information reported by children. Further, interviewers appeared to adjust their questioning strategies based on the frequency of the alleged abuse. Children alleging single instances of abuse were asked more episodic questions than those alleging multiple abuses. In contrast, children alleging multiple incidents of abuse were asked a greater proportion of generic questions. Given that investigators often seek forensically relevant episodic information, it is recommended that training for investigators focus on recognition of prompt selection tendencies and developing strategies for posing non‐suggestive, episodically focused questions. Copyright © 2010 John Wiley & Sons, Ltd.     

A Comparison of Nonverbal Compensatory Behaviors Within Direct Face-to-Face and Television-Mediated Interviews1

A study was performed to compare direct face-to-face and television-mediated interviews with regard to a hypothesized compensatory relationship between intimacy level of conversation topic and individuals' looking and smiling behaviors. Thirty-two male subjects were randomly assigned to one of two communication settings and asked a series of questions that varied according to topic intimacy. Subjects' looking, smiling, talking, and listening times were scored from videotapes made of the interviews. In support of predictions derived from Argyle and Dean's (1965) affiliative-conflict theory, it was observed that a shift in topic intimacy from low to high resulted in a decrease in the percent of time subjects spent looking at the interviewer. Further, the results of the present study replicated those reported by other investigators, indicating that a shift in topic intimacy (1) primarily affects subjects' looking while talking and not looking while listening and (2) does not affect subjects' smiling behavior. With the exception that more looking while listening occurred in the television-mediated interviews than in the direct face-to-face interviews, no differences were found in subjects' behaviors between the two communication conditions. The theoretical and practical implications of these results are discussed from the perspective of affiliative-conflict theory and its application to social interactions conducted via two-way television.     

The prevalence of declarative and indirect yes/no Questions when children testify in criminal cases of child sexual abuse in the United States

The present study assessed how attorneys questioned children in cases of child sexual abuse in the United States tried between 2005 and 2015. Trial testimonies (N = 134) of 5- to 17-year-olds (M = 12 years old) were coded for the linguistic form of attorneys' questions and children's subsequent responses. Three fourths of all questions were closed ended. Both declarative (statement question; e.g., “And he hit you?”; 21% of questions) and indirect yes/no questions (beginning with an indirect speech act; e.g., “Do you remember X?”; 11% of questions) were common, and produced potentially problematic responses, in comparison with forced-choice and yes/no questions. Declarative questions elicited the highest rates of unelaborative responses whereas indirect yes/no questions elicited the highest rate of nonsubstantive responses. The findings highlight the importance for researchers to better assess children's responses to declarative questions and for prosecuting attorneys to cautiously use declarative and indirect yes/no questions when questioning children.     

INDIVIDUAL DIFFERENCES IN INTERVIEWER RATINGS: THE IMPACT OF STANDARDIZATION, CONSENSUS DISCUSSION, AND SAMPLING ERROR ON THE VALIDITY OF A STRUCTURED INTERVIEW

This research investigated empirical issues regarding the validity of individual interviewers'( N = 62) ratings collected after a structured interview. Each interviewer rated an average of 25 interviewees. One hypothesis examined but not supported was that systematic interviewer errors will attenuate interview validity when data are aggregated across interviewers. Also investigated was the validity of ratings averaged across interviewers compared to consensus ratings; consensus ratings were shown to have significantly but probably not practically higher validities. Third, a meta-analysis of individual interviewer validities revealed that all of the variance in validities could be attributed to sampling error. Results and implications are discussed.     

Applicant impression management in job interview: The moderating role of interviewer affectivity

In light of the organizational need to obtain talented personnel, an appropriate evaluation of applicant behaviour in the selection interview is crucial. Extending past research on applicant use of impression management (IM) tactics, this study examines the effects of a broad set of IM tactics in a field setting, and also investigates the moderating roles of two rarely tested interviewer characteristics: interviewer positive affectivity (PA) and negative affectivity (NA). Due to the nested nature of the data, consisting of 142 job applicants and 33 interviewers, we adopt hierarchical linear modelling (HLM) to examine the proposed hypotheses. The results indicate that three IM tactics (self‐focused IM, SFIM; other‐focused IM, OFIM; and non‐verbal IM, NVIM) are significantly positively related to interviewer evaluations. Furthermore, interviewer PA appears to strengthen the positive effects of SFIM tactics on interviewer evaluations, while the effects of NVIM tactics may be weaker when interviewers are high in NA. In addition, these findings suggest the importance of interviewer trait affectivity in explaining interviewer's decision‐making variability, which may lead to low inter‐rater reliability and in turn restrict the level of achievable validity.     

TEACHING JOB INTERVIEW SKILLS TO RETARDED CLIENTS

Six retarded adults were taught job application and interview skills including introducing oneself, filling out a standard job application form, answering questions, and asking questions. A combination of instructions, modeling, role playing, and positive and corrective feedback was used across a multiple baseline experimental design. After training, the clients' performance in each area improved substantially over baseline levels. In addition, the newly taught skills appeared to generalize to a different office, application form, and interviewer.     

The Effects of the Application on Processing of Information From the Employment Interview.1

Subjects observed and evaluated employment interviews after forming initial impressions of the applicants' paper credentials. Contrary to expectations, differential recognition of interview content was not found to mediate the effects of the application on perceptions of the interview. Instead, interviewers showed a biased interpretation of the interview performance. Applicants were perceived as doing a better job in answering the questions of the interviewer, displaying more sales-consistent traits, and making more favorable statements the more favorable their paper credentials. Note taking led to more accurate recognition of information from the interview but did not attenuate the biasing effects of the application.     

Evaluating the Evaluators: Perceptions of Interviewers by Rejected Job Applicants as a Function of Interviewer and Applicant Sex1

Students who had recently had an unsuccessful job interview rated the competence of their interviewer and completed the Women As Managers Scale (WAMS; Terborg, Peters, Ilgen, & Smith, 1977 ). The results showed an impact of the sex of interviewer on judgments of interviewer competence and WAMS scores, but only for male participants. Male participants gave lower ratings of interviewer competence to female than to male interviewers, and ratings for the female interviewers were also lower than those given by female participants. Scores on the WAMS were lower for male participants who were interviewed by a female interviewer than those interviewed by a male interviewer, and were lower for male than for female participants with a female interviewer.     

INTERVIEWER VALIDITY AND RELIABILITY: AN INDIVIDUAL ANALYSIS APPROACH

Interviewer reliability, validity, and strategy for information integration were studied by analysis of data across interviewers and, also, by within, individual interviewer analysis. Candidates ( N = 412) for selection to a military division of a national defense organization were interviewed by 10 female interviewers and assessed on nine behaviorally anchored dimensions. Candidates ( N = 131) subsequently admitted to officers' training school were evaluated, for the purposes of this study, on 19 dimensions and on an overall evaluation taken at six and twelve week points. Results of analyses of data across interviewers indicated that interviewers functioned in a similar fashion, using few of the dimensions in their decisions whereas analyses of individual interviewers indicated higher reliability and individual differences among interviewers' strategy formation. Analysis across interviewers of the relationship of the interview decision to six and twelve week training performance evaluations indicated no validity for the interview decision. Analysis of individual interview strategies revealed differences among the interviewers only at the six week point. Results are discussed with regard to methodological problems, interview strategy differences, criteria dimensionality, fruitfulness of individual, within interviewer analyses, and purpose of the interview.     

ACCURACY OF INTERVIEWER JUDGMENTS OF JOB APPLICANT PERSONALITY TRAITS

This study investigated whether interviewers can assess Big Five personality traits during a job interview. Four raters (self, interviewer, friend, and stranger) assessed the applicant's personality. Results from ratings for 73 applicants demonstrated that interviewer ratings of applicant personality correlate higher with self-ratings ( = .28) than do stranger ratings ( = .09) but less than ratings from close friends ( = .39). However, correlations between interviewer ratings and self-ratings were smaller for the two job-relevant personality traits, Conscientiousness ( = .16, n.s.) and Emotional Stability ( = .17, n.s.) than for the other three personality traits. Variance in ratings suggested the applicants managed their self-presentation on these two traits during the interview. Thus, although interviewers can and do assess personality during the interview, they are not able to assess those traits that would best predict later job success. Finally, the moderating effect of interview design (i.e., structure and content) was assessed. The results revealed that job-relevant interviews, situational interviews, and behavioral interviews did not affect an interviewer's ability to assess personality. Although there was a small (positive) effect for more structured interviews, this affect was modest. The results of this study suggest that future research should examine whether the interview can be designed to assess personality directly, and what the gains to predictive validity are by doing so.     

When Interviewers Desire Accurate Impressions: The Effects of Notetaking on the Influence of Expectations1

The present study explored the possibility that notetaking would help accuracy-minded interviewers to avoid cognitive expectation biases. Interviewers in simulated employment interviews were given bogus pre-interview expectations about their applicants and were either encouraged or not encouraged to take extensive notes. Consistent with past research on accuracy-motivated interviewers, both notetaking and non-notetaking interviewers avoided creating self-fulfilling prophecies. Of central interest, notetaking reduced the cognitive biasing effect of negative expectations on interviewers' overall impressions of their applicants, but failed to reduce cognitive bias in interviewers' evaluations of expectation-specific applicant characteristics. In conjunction with the motivation to form accurate impressions, notetaking can help to reduce the impact of erroneous pre-interview expectations in interviewer final evaluations.     

Skill in Interviewing Reduces Confirmation Bias

Interviewers given prior information are biassed to seek it from interviewees. We examined whether the detrimental impact of this confirmation bias in terms of leading question use was moderated by interviewers' demonstrated ability to adhere to open questions. We classified interviewers' adherence as ‘good’ or ‘poor’ in an independent interview before they interviewed children about a staged event. Half the interviewers were given biassing true and false information about the event; half were given no information. As predicted, only poor interviewers showed the effect of bias. Poor interviewers asked fewer open questions in the biassed condition than the non‐biassed condition; good interviewers asked the same (high) proportion of open questions in both conditions. Poor interviewers asked more leading questions in the biassed condition than the non‐biassed condition; good interviewers asked the same (low) proportion of leading questions in both conditions. These results demonstrate that interviewers' skill in adhering to open questions reduces the detrimental impact of confirmation bias on question type. Copyright © 2012 John Wiley & Sons, Ltd.     

The Home-Based Occupational Therapy Intervention in the Alzheimer's Disease Multiple Intervention Trial (ADMIT)

There is no way to prevent functional declines related to Alzheimer's Disease (AD). The use of occupational therapy (OT) has been shown to be successful in managing some aspects of AD. We added home-based OT to evidence-based best practice for AD with the aim of delaying functional decline in people with AD. OT was delivered in the home to a caregiver dyad including the person with AD and her/his caregiver. This article describes the OT intervention for the AD Multiple Intervention Trial, a parallel randomized controlled trial. We include baseline data on the 180 caregiver dyads.