When destiny hurts: Implicit theories of relationships moderate aggressive responses to ostracism

The current research investigates the role of implicit theories of relationships in modulating aggressive responses to ostracism. Three studies tested whether destiny beliefs (that potential relationships are either fundamentally compatible or not) predispose people to behave aggressively in the wake of ostracism. In Study 1, individual differences in destiny beliefs moderated the relationship between ostracism and aggressive affect. Two additional studies showed that manipulated destiny beliefs (vs. growth beliefs) caused ostracized participants to blast a provocateur with aversive noise (Study 2) and to give a destructive job candidate evaluation to a stranger (Study 3). These results highlight the significance of implicit theories in understanding risk factors for ostracism-related aggression.     

What you don't know won't hurt me:

This study addresses the implications of interpersonal communication technology use for personal relationships. Elements of an impression management model, which specifies the processes and outcomes of strategic uses of channel and message for self‐presentational goals, are tested. Respondents indicated their preference for interpersonal communication channels (telephone, answering machine, electronic mail, letters) in 4 types of episodes involving issues that either supported or threatened their own or their partner's self‐presentation. Findings supported the hypotheses predicting that individuals recognize mediated channels' capacity to manage ambiguity and clarity in interactional episodes and use those perceptions in forming their channel preferences. The constrictions of mediated channels are often seen as advantageous for interactions that could threaten positive impressions. The results support a functional perspective that views mediated communication channels as a tool for managing self‐relevant information in pursuit of self‐presentational goals.     

When prejudice against you hurts others and me: The case of ageism at work

Ageism in the workplace has documented detrimental consequences for its victims, but its effects on those who hold ageist views are rarely investigated. A cross‐sectional study and a longitudinal study examined ageism toward both younger and older workers and its relation to intergroup contact, work behaviors, organizational identification, and the well‐being of prejudiced individuals. It was hypothesized that ageism would predict prejudiced individuals’ behaviors toward co‐workers, identification with their organization, and vitality at work, indirectly through intergroup anxiety and quality of intergroup contact. Overall, 647 employees aged 24–62 years provided data on the variables of interest. Both studies suggested that ageist views worsened the quality of intergroup contact, which in turn increased counterproductive behaviors toward co‐workers and decreased identification with the organization. Moreover, ageism marginally predicted vitality at work longitudinally through the mediation of quality of intergroup contact. No support emerged for the mediational role of intergroup anxiety. Theoretical explanations for these findings and their practical implications are discussed.     

Why it won't happen to me: perceptions of risk factors and susceptibility

Four studies were conducted with college student subjects to examine: (1) perceptions of susceptibility to health and safety risks; (2) factors that subjects see as important in determining their susceptibility; and (3) subjects' actual standing on objective risk factors. Subjects were generally unbiased about hereditary risk factors and were even somewhat pessimistic about environmental risk factors. Their views of their own actions and psychological attributes, however, were excessively optimistic. Few acknowledged actions or psychological attributes that increased their risk. This pattern of findings helps to explain why risks thought to be controllable (i.e., preventable by personal action) are likely to evoke unrealistic optimism about susceptibility. Family histories of health problems were incorporated into judgments of susceptibility, but, except for smoking, correlations between behavioral risk factors and judgments of susceptibility were surprisingly weak. Self-esteem enhancement is suggested as a motive that could explain many of the present findings. Several recommendations are offered for health campaigns that seek to produce more realistic perceptions of susceptibility to health and safety problems.     

Rejected and excluded forevermore, but even more devoted: irrevocable ostracism intensifies loyalty to the group among identity-fused persons

When people are ostrasized (i.e., rejected and excluded) by either an outgroup or an ingroup, they may either withdraw or engage in compensatory activities designed to reaffirm their social identity as a group member. The authors proposed here that individual differences in identity fusion (an index of familial orientation toward the group) would moderate the tendency for people to display such compensatory activity. Consistent with this reasoning, the results of four experiments showed that irrevocable ostracism increased endorsement of extreme, pro-group actions (fighting and dying for the ingroup) among fused persons but not among nonfused persons. This effect emerged when an outgroup ostracized fused individuals due either to their nationality (Experiment 1) or their personal preferences (Experiment 2). Similarly, ostracism by the ingroup amplified the tendency for fused persons to both endorse extreme pro-group actions, refuse to leave the group (Experiment 3), and donate money to an ingroup member (Experiment 4). Finally, compensatory activities emerged even when ostracism was based on being "too good" for the group, suggesting that a desire for self-enhancement does not mediate such activities (Experiment 4).     

“I Feel Your Pain”: The effects of observing ostracism on the ostracism detection system

Ostracism—being ignored and excluded—is a painful experience with negative psychological consequences. Social psychologists ( [Kerr and Levine, 2008] and [Spoor and Williams, 2007] ) argue humans have an evolved system for automatically detecting cues of ostracism and exclusion. Detection elicits pain and threats to fundamental needs. We hypothesize simply observing ostracism will cause negative affect and need threat in the observer. Participants observed a three-player Cyberball game; a target player was included or ostracized, and participants were either instructed to take the perspective of this player or given no such instructions. Participants observing ostracism reported negative affect and need threat. Our results indicate that ostracism detection is even more powerful than previously suggested, because vicariously, we feel the pain of others’ ostracism as our own.     

The ideal self at play: the appeal of video games that let you be all you can be

Video games constitute a popular form of entertainment that allows millions of people to adopt virtual identities. In our research, we explored the idea that the appeal of games is due in part to their ability to provide players with novel experiences that let them "try on" ideal aspects of their selves that might not find expression in everyday life. We found that video games were most intrinsically motivating and had the greatest influence on emotions when players' experiences of themselves during play were congruent with players' conceptions of their ideal selves. Additionally, we found that high levels of immersion in gaming environments, as well as large discrepancies between players' actual-self and ideal-self characteristics, magnified the link between intrinsic motivation and the experience of ideal-self characteristics during play.     

Supervisor ostracism and defensive silence: a differential needs approach

This study investigates the sequential mediating effects of threats to efficacy needs and defensive silence between supervisor ostracism and emotional exhaustion, explained through need-threat/need-fortification framework. We collect time-lagged data at two measurement points from 300 employees working in service sector organizations in Pakistan. We find that supervisor ostracism threatens employees’ efficacy needs which results in reduced evaluation of resources. Consequently, employees seek to fortify these endangered needs through defensive silence, a proactive and self-protective behaviour. However, defensive silence affects employees’ trust, morale, motivation and eventually elicits emotional exhaustion. Our results show that supervisor ostracism, threat to efficacy needs and defensive silence contribute towards emotional exhaustion, and we offer several corrective options. We believe that one direct path involves actions that discourage supervisor ostracism through training and role plays. Another indirect step highlights competence of firm to create a perception of high status and influence. It may even involve managers to improve employees’ perception of work control through job redesign. Finally, we propose that supervisors may anticipate motives for defensive silence and plan targeted strategies to facilitate employees’ psychological safety.     

Excluded from humanity: The dehumanizing effects of social ostracism

Humans have a fundamental need to form and maintain relationships. Social exclusion frustrates this need and has devastating psychological effects. The current research examines the relationship between social exclusion and the experience of dehumanization from the target’s perspective. When people were ostracized they judged themselves and those who ostracized them as less human (Studies 1 and 2), and believed they were viewed as less human by the perpetrators (Study 2). In both studies, essential ‘human nature’ was the dimension of humanness most sensitive to social exclusion.     

Linguistic ostracism causes prejudice: Support for a serial mediation effect

ABSTRACT

This research investigated the effects of linguistic ostracism, defined as any communication setting in which a target individual (or group) is ostracized by another individual (or group) in a language that the target has extremely limited ability to understand. Participants were included or ostracized by their group members during a computer-mediated group discussion. Half of the ostracized participants were linguistically ostracized via their group members conversing with one another in a language the participant did not know well (Spanish Ostracism: SO), or in a language the participant did know well (English Ostracism: EO). SO participants reported feeling less similar than both included and EO participants. SO participants also reported being angrier and expressed more prejudice than included participants (and EO participants using effect size estimates). Results also provided support for the hypothesized serial mediation model. Findings are discussed in terms of implications for intergroup relations.     

Demonstrating knowledge: The effects of group status on outgroup helping

We examined, in two experiments, the notion that members of low status groups, more than members of high status groups, use outgroup helping as a strategic tool to demonstrate their group's knowledge and boost its reputation. In Study 1 (N = 103), we compared outgroup helping in response to requests for help with offering help. As predicted, participants' knowledge was positively related to outgroup helping in response to requests, but only among members of low status groups. Knowledge also predicted the offering of help among members of high status groups. The second study (N = 75) replicated the findings from the requested help condition and showed that the effect disappeared in a condition in which help could not reflect ingroup knowledge. Additional data support a conclusion in terms of a collective strategy to boost the ingroup's reputation by demonstrating ingroup knowledge to the outgroup. The implications for promoting outgroup helping in a salient intergroup context are discussed.     

When the outgroup becomes ingroup and when the ingroup becomes outgroup: Xenophobia and social categorization in a resource allocation task

Subjects classified as more or less xenophobic allocated resources to SWISS nationals (ingroup) and foreign residents (outgroup) in three intergroup judgement modes: negative interdependence, independence and positive interdependence. When both groups were assessed together as a single beneficiary (positive interdependence) they were allocated more resources than those provided to the outgroup under negative interdependence or independence. More xenophobic subjects, however gave less resources to both groups together under positive interdependence than to the ingroup under independence. In contrast, less xenophobic subjects allocated to both groups together a similar amount as to the ingroup under independence. These results suggest that, depending on their initial attitudes towards the outgroup, individuals will categorize a superordinate entity either more as an ingroup or more as an outgroup.     

Excluded emotions: The role of anger in antisocial responses to ostracism

In this article, we examined the role of anger in the link between social exclusion and antisocial behavior. We compared the effects of anger to another negative emotion, sadness. In Study 1, social exclusion was associated with feelings of anger, and anger was associated with antisocial behavior. In contrast, sadness was not associated with antisocial behavior. In Study 2, feelings of anger were manipulated by excluding participants for either a fair or unfair reason. Unfairly excluded participants were more angry and were more likely to engage in antisocial behavior than fairly excluded participants. Implications for the study of emotions in the context of social exclusion are discussed.     

When ostracism leads to aggression: The moderating effects of control deprivation

We hypothesized that increasing or decreasing levels of control in an ostracized individual could moderate aggressive responding to ostracism. Participants were either ostracized or included in a spontaneous game of toss, and then exposed to a series of blasts of aversive noise, the onsets over which they had either control or no control. Aggression was defined as the amount of hot sauce participants allocated to a stranger, knowing the stranger did not like hot foods, but would have to consume the entire sample. Ostracized participants without control allocated more than four times as much sauce as any other group; ostracized participants who experienced restored control were no more aggressive than either of the groups who were included. Aggressive responding to ostracism may depend on the degree to which control needs are threatened in the target, and is discussed in terms of Williams’s (2001) needs threat model of ostracism.     

The other side of we: when outgroup members express common identity

Previous research on the common ingroup identity model has focused on how one's representations of members of the ingroup and outgroup influence intergroup attitudes. Two studies reported here investigated how learning how others, ingroup or outgroup members, conceive of the groups within a superordinate category affects intergroup bias and willingness to engage in intergroup contact. Across both studies, high school students who learned that other ingroup members categorized students at both schools within the common identity of "students" showed less intergroup bias in evaluations and greater willingness for contact. However, consistent with the hypothesized effects of identity threat, when participants read that outgroup members saw the groups within the superordinate category, they exhibited a relatively negative orientation, except when ingroup members also endorsed a superordinate identity (Study 1). This result occurred even when the relative status of the groups was manipulated (Study 2).     

Reactions to perceived deprivation in ingroup and outgroup: a cross-cultural comparison

An experiment is reported in which the reactions of observers to the relative and absolute deprivation of others are assessed. Eighty German and 80 Italian subjects made decisions about ingroup (own nationality) or outgroup (foreign) protagonists suffering high or low relative and absolute deprivation. Results showed that subjects were more likely to take social action that violated some rule when the protagonist was in high rather than low absolute deprivation. Racist subjects were somewhat more likely to satisfy the request of a deprived ingroup protagonist whereas non-racist subjects favoured the deprived outgroup. No differences emerged for non-deprived protagonists. Overall, Germans tended to take social action only when the protagonist suffered high absolute deprivation whereas Italians took action regardless of degree of absolute deprivation. © 1998 John Wiley & Sons, Ltd.     

Intergroup threat,knowledge of the outgroup,and willingness to purchase ingroup and outgroup products: The mediating role of intergroup emotions

Established theories have acknowledged that intergroup threat is one of the key determinants of intergroup attitudes and behaviours, but how intergroup threat can affect consumer behaviour remains unclear. Here, four preregistered studies (total N = 988) examined the effect of intergroup threat (manipulated in terms of realistic and symbolic threats) on consumers’ willingness to purchase ingroup and outgroup products. In the context of China–West relations, we measured Chinese consumers’ willingness to purchase Chinese (ingroup) and Western (outgroup) products. These studies together revealed that realistic and symbolic threats (versus control) increased willingness to purchase ingroup products and decreased willingness to purchase outgroup products, regardless of the product category. Studies 3a and 3b also measured knowledge of the outgroup as a potential moderator, revealing that realistic threat (versus control) reduced willingness to purchase outgroup products only among individuals who had less knowledge of the outgroup. Furthermore, Study 3b showed that the intergroup threat manipulation indirectly influenced consumers’ willingness to purchase ingroup/outgroup products through increased anger and decreased hope. We discussed the contributions to the intergroup relations and consumer behaviour literature and the implications for transnational marketing practices, as well as the limitations of this research.     

Rejection hurts: The effect of being dumped on subsequent mating efforts

Many of the qualities that people seek in a long-term partner are not directly observable. As a consequence, information gathered through social learning may be important in partner assessment. Here, we tested the hypothesis that finding out potential partners were rejected by their last partner would negatively affect participants' desire to pursue a romantic relationship with them. Results support this hypothesis, and this effect was, as predicted, greater when the target was being evaluated for a potential long-term relationship compared to a sexual relationship. In a more exploratory vein, we tested the effect of the target having rejected their last partner and failing to disclose how their last relationship ended. These scenarios produced intriguing sex differences, such that men's ratings of women fell after learning she had rejected her last partner, but women's ratings of men increased after the same information was introduced. Failing to disclose information about a past relationship was unappealing to both men and women, though particularly so for women.     

"I won't do what you tell me!": elevated mood and the assessment of advice-taking in euthymic bipolar I disorder

We hypothesized that when individuals with bipolar disorder are engaged in goal-directed behaviour and experience elevated mood, their decision-making becomes less constrained by advice from other people. This process may allow their goal-directed behaviour to persist, contributing to manic symptoms. Three groups of 32 participants: euthymic-bipolar-I, remitted-unipolar and never-depressed healthy controls were allocated to either a high or low mood induction. Advice-taking was assessed before and after the induction by a computerized task incorporating facial images. The bipolar group significantly opposed the advice given in the task after the high mood induction. The effect was specific to bipolar disorder and remained when controlling for possible confounds. Future work could investigate the effects of this process on manic symptoms, its origins, and the wider theoretical and clinical implications.