Facteurs d’invention,de dissémination et de diffusion d’une innovation : leçons d’une triple étude de cas

The aim of this article is to identify the factors facilitating the invention, dissemination and diffusion phases of the innovation process. An action-research was conducted in a hospital setting using mixed methods (participant observation, interviews and questionnaires). A triple case study illustrated the invention of a change management methodology, its dissemination using an interactive learning strategy and its diffusion within and outside the organization. Ten factors from various research traditions emerged. No model was able to explain all factors facilitating one phase. Phases of the innovation process were carried out dynamically, as a continuously reactivated process.     

Distorsions cognitives et pratique de jeu de hasard et d’argent : état de la question

Cognitive distorsions are inherent to any gambling situation whatever the level of commitment of the gambler. Irrational beliefs lead the subject to overestimate his share of control over the game's outcome to the detriment of chance. Knowing the objective probability to win and having good numeric capacities of reasoning does not prevent the gamblers from developing these false beliefs. According to the concept of double switching proposed by Ladouceur and Sévigny (2005), irrational beliefs would coexist with objective knowledges on the game and would bustle in situation of gambling. The progress and the outcome of the game influence the development and the maintenance of cognitive distorsions, which influences the subject's practice of gambling. Pathological gambling, repeated and persistent gambling behavior, is characterized in particular by the presence of cognitive distortions, leading the subject to maintain, even to increase his gambling practice. Indeed, if cognitive distorsions are present in any situation of gambling, it seems nevertheless that it is more frequent and more intense in problem and pathological gamblers. Cognitive distorsions, in particular illusion of control, thus lead to a more important practice of gambling and a financial risk-taking, favoring the installation and the preservation of problem gambling. Certain factors seem to influence cognitive distorsions. There is a gender effect: women would present fewer irrational beliefs than men. Depression, anxiety and stress would also favor the development of these beliefs in situation of gambling. Several methods exist to estimate cognitive distorsions in gamblers. The first researches are based on assessment made by others (observation and analysis of gambler's verbalizations). Afterward, several self-report scales were created. At the moment, none of these scales has been validated in French language. The identification of gambling related cognitive distortions permit to elaborate adapted modes of treatment. So, the cognitive therapy suggests identifying and restructuring the beliefs to bring the subject to change his gambling behavior. In spite of the current knowledge on cognitive distorsions, certain questions remain open, in particular about the implication of theses beliefs in games implying a part of strategy, in which the subject has effectively a certain control over the game.     

Validation d’une échelle d’évaluation multi-dimensionnelle de l’illusion de contrôle dans les jeux de hasard et d’argent (EEMDIC)

IntroductionThe illusion of control is widely accepted as a key factor in the gambling behaviors. A polysemic concept, its theoretical definition remains debatable, however, and the multitude of measures used to account for it makes it difficult to compare the results of research on it.ObjectiveThe purpose of this study is to clarify what the illusion of control is and to provide a measure that captures what it is.MethodBy considering the two valences, positive (focusing on gains) and negative (focusing on losses), relating to gambling cognitions, two subscales were thus subjected to exploratory and confirmatory factor analyses on the data collected from 482 participants (82.78% of women, M_age = 36.5, SD_age = 12.31).ResultsThe results reveal that a 4-factor solution (absolute luck/series law; skills, knowledge and strategies; superstitious rituals and behaviours; personal luck/misfortune) allows us to describe the sample data for each of the two subscales. Polynomial regressions with response surface analyses make the case for presenting the two subscales simultaneously (matrix format). These analyses also show that the illusion of control is linked to gambling habits through the interaction of positive and negative valences. In particular, individuals gamble more frequently when they simultaneously attribute more their winnings and less their losses to luck.ConclusionsThe usefulness of this new tool, which addresses the illusion of control by a direct measurement of its dimensions and an indirect measurement of its affective structure, is discussed both in terms of research and practice, since it would make it possible to orient care.     

Les foyers de protection judiciaire de la jeunesse et la prise en charge des jeunes auteurs de délit : représentations sociales et réflexions autour de groupes d’adolescents et d’éducateurs

The educators’ work in juvenile justice residential communities and their capacity of affective attunement to the adolescent's needs is essential for the creation of a protective and enriching context for the adolescent and his life trajectories. This article aims to explore the social representations of educators and young people in residential communities in Italy, through the analysis of their discourses gathered during focus groups. Our results reveal the need to compare these representations and work to narrow the gap between the caregivers and the users, in order to improve the relationship between the different protagonists of the interaction and, consequently, the possibilities of good success of interventions.     

Effets de l’expression d’embarras et de la personnalité du candidat sur l’évaluation,la réaction comportementale et la décision d’embauche du recruteur

Job interview is a standardized situation that carries high stakes and involves impression management tactics. When an incident occurs in such a situation it could create embarrassment. Usually the expression of this self-conscious emotion positively affects others’ judgment. The aim of this study is to know whether this positive effect could also be observed in a job interview and whether it may vary depending on how embarrassment is expressed and with the personality of the job applicant. Contrary to what it is observed in an ordinary context, the absence of expression is favored by the recruiters; the expression of embarrassment is rather negatively perceived, especially when it is not controlled. The issue of emotional expressivity during interview will be discussed.     

Adaptation et validation de la version française de l’échelle d’évaluation de la relation

IntroductionRelationship satisfaction is one of the most studied constructs in the field of relationship evaluation because of its impact on various aspects of daily life. It is therefore important to have an instrument in French.ObjectivesThis study aims to adapt the Relationship Assessment Scale (RAS) and validate its psychometric properties in French from its original version in English.MethodTwo studies were carried out. In the first study, 200 participants responded to the French version of the Relationship Assessment Scale (EER), the Dyadic Adjustment Scale (DAS), and the Hospital Anxiety Depression Scale (HADS) to assess the factor structure and psychometric properties of the French version (reliability, convergent validity, incremental validity). In the second study confirmatory factor analysis was used to validate the factor structure and to examine the gender invariance of the EER through a multi-factorial analysis in a population of 114 adults.ResultsThe results show that the psychometric properties of the EER are acceptable and comparable to the original version of the instrument. The EER presents a one dimensional factor structure. The positive correlations between the EER and the different scales tested support good external validity. The multi-group analysis showed that both women and men similarly understand the items and attribute the same meaning to the questions, confirming gender invariance of the EER.ConclusionThe French version of the EER is a valid and reliable assessment instrument of relationship satisfaction. The clinical and research implications of this scale are discussed.     

Le climat d’entropie et le stress dans les organismes de sant

In recent years, many research and reporting of findings highlight the deteriorating work conditions in our hospitals, describing a climate of disorder in the arrangement of this system components (Masclet 2010). The study presented here examines the relationship between the entropy climate and stress of health personnel. The study was conducted in two hospitals in the Picardie region using a self-administered questionnaire answered by 161 workers in six trades. A transactional perspective has been used to clarify the role of organizational stressors through the mediation of psychological stress. The results confirm the mediating effect of psychological stress among the organizational social climate and perceived stress.     

Validation d’une échelle d’auto-efficacité émotionnelle à transmettre du feedback en contexte de feedback positif et de feedback correctif

Emotional self-efficacy (ESE) is a key construct to understand individual in emotionally charged situations, such as providing performance feedback. However, the existing scale opts for a general vision of the construct. This study therefore aims to validate a specific ESE scale to give feedback in contexts of positive (ESEF+) and corrective (ESEF−) feedback. The data (n = 311) were collected by online questionnaire from a convenience sample. The results of confirmatory factor analyzes show that the two constructs do not have the same structure. For the ESEF−, a seven-factor structure is corroborated, that is, the ESE to perceive, understand and manage one's emotions and those of others, as well as the ESE to use emotions. For the ESEF+, this same structure could not be confirmed. The implications are discussed.     

Réflexions d’un médecin expert et d’un juriste autour d’un exercice pratique de droit médical

We offer a reflection around a clinical case of nosocomial infection allowing us to address the difficulties faced by experts and lawyers and other jurists in matters of medical liability. This case is the result of an exercise proposed within the framework of the national DIU (interuniversity diploma) in medical accidents for which the two authors are responsible in Amiens and Bordeaux. The writing was enriched with the responses of the students. This clinical case makes it possible to approach the compensation for nosocomial infections, to compare the amicable procedure before the conciliation and compensation commission for medical accidents and the procedure before a judicial or administrative jurisdiction. Finally, the reflection focuses on patient information, especially protected adult, and access to the medical file. It is not a question here of detailing the medical care but of discussing medical responsibility and the rights of the patients.     

Questionnaire d’efficacité de la consultation : élaboration et validation préliminaire d’une échelle de mesure de l’efficacité de la consultation en gestion

Despite sustained interest of both researchers and practitioners in favor of a reliable measure of management consulting effectiveness, the existing assessment instruments remain scarce, poorly validated and often inadequate. This study proposes a new instrument for assessing management consulting effectiveness from the consultant's point of view: The Consulting Effectiveness Questionnaire (Questionnaire d’efficacité de la consultation). The preliminary empirical validation of the questionnaire was conducted using two samples of 116 and 207 consultants. Exploratory and Confirmatory factor analyses suggests a second-order two-factor solution, namely the Quality of the process and Value-added results. The results offer preliminary support for the psychometric properties (validity and reliability) of this promising tool for both research and practice purposes.     

Développement initial et processus de validation de l’échelle d’auto-efficacité émotionnelle au travail

The study aims to develop and present the validation process of a questionnaire on emotional self-efficacy in the work context from the six steps proposed by Dussault et al. (2007). The study is based on the theories of emotional intelligence of Mayer and Salovey (1997), Petrides and Furham (2001) and the self-efficacy of Bandura (1997). Following an expert analysis and a pre-test, the Emotional Self-Efficacy at Work scale is composed of 41 items. The participants are 985 Canadian workers. The results of confirmatory factor analyzes support the seven-dimensional structure, namely the self-efficiency to perceive one's emotions and those of others at work, the self-efficiency to use emotions at work, the self-efficiency to understand one's emotions and those of others at work and finally, the self-efficiency to manage one's emotions and those of others at work. The results also indicate that the seven dimensions have satisfactory internal coherence indices. The results suggest that this questionnaire is well suited to describe emotional self-efficacy at work. The use of the questionnaire will be discussed.     

Effets comportementaux et attitudinaux d’une procédure de Pied-dans-la-porte en entreprise

The present research investigates attitudinal and behavioral effects of a Foot-in-the-door paradigm (Freedman & Fraser, 1966), adapted to a company world. Moreover, it measures the impact of a variable whose integration to the paradigm has been discussed (Joule and Beauvois, 1998; Joule, Py & Bernard, 2004) although its effect has not been experimentally demonstrated: Action Identification (Vallacher and Wegner, 1985). Results show a response rate to the target request and a mean of affective commitment to the organization (Allen & Meyer, 1990) higher in the F.I.T.D. condition, particularly when the level of action identification is taking into account. Results are discussed in terms of commitment theory and action identification theory.     

Isolement et solitude au travail : l’exemple des agents d’accueil de parcs urbains. Des effets pathogènes aux processus de régulation et de dégagement

Through action-research case study in the area of “Parks and Gardens”, this paper focused on the relations between “aloneness”, “loneliness” and “solitude” at work and their necessary distinctions. The Socio-Clinical work psychology approach used during the intervention helped to highlight some key elements. While aloneness characterizes a stretched between the subject and its external environment link, loneliness and solitude are defined as intra-subjective process mainly emotional psycho. These last notions remain in any case a test for physical and psychological occupational health. It seems that the outcomes depend largely on the ability of the subject to convert aloneness to solitude. In our case study three valences of aloneness with different level of risk for health, were underline: solitude, as creative aloneness; defensive aloneness; and loneliness. The advantages of this new approach for prevention are discussed in the positioning relative to other work on the subject.     

Modulation de l’expression de l’identité professionnelle par l’utilisation d’appellations synonymes : « chômeur », « demandeur d’emploi » et « chercheur d’emploi »

The present research aimed to investigate whether and how terminology influences the expression of the self-concept, as well as that of the representation of others. More precisely, this paper explores, in the context of unemployment, how the words “unemployed person”, “job enquirer” and “jobseeker” can enhance the expression of the professional self concept and that of the representation of others. The Multistage Investigator of Social Identity method (IMIS; Zavalloni & Louis-Guérin, 1984) has been implemented to collect data from the French employment services. As expected, results provided evidence that the terminology used modulates professional identity expression; such that the words “unemployed person” and “job enquirer” lead individuals to unfavorably describe and perceive themselves. On the other hand, the designation “job seeker” helps them to put forward positive components of their professional self- concept and a less negative representation of others. These findings are discussed by stressing the relevance of using a terminology that does not stigmatize individuals and therefore avoids the disengagement from the job-seeking process.     

Premières étapes de construction et de validation d’une échelle de spiritualité explicite areligieuse

Although spirituality and religion have often been used in an undifferentiated way in the literature, the existence of an areligious spirituality beyond the question of religious belief. The objective of our study was to construct and validate a scale of areligious spirituality applicable to the university student. The unidimensional structure of the scale was revealed in an exploratory study carried out with 263 students. This structure was also exhibited in a confirmatory study concerning 259 students. The internal coherence was satisfactory. Multi-group analyses showed that the model works equally well for men and women and for members and non-members of a religious order. Finally a high score on the scale of areligious spirituality is associated with a strong satisfaction with life. This preliminary research highlights the good psychometric properties of the Explicit Scale of Areligious Spirituality (ESAS) and seems to be a good investigative tool for all researchers and professionals interested in the subject of spirituality.     

Gestion d’une transition et impact sur l’état de santé du personnel

This article is about a case of successful introduction of a technological change in a police department. It presents the links observed between the approach used to manage the transition and the perception that end-users reported regarding their stress, their health condition, and their efficiency at work. End-users of the new system reported a high level of satisfaction towards the method used, with few problems related to their stress, their health condition, and their global efficiency. People who reported such problems also reported more problems integrating the change. Close guidance provided to workers at field level and active support to enhance a fast mastering of the new skills seem to have played a major role.     

Effets sur le jugement socioprofessionnel des explications causales en termes d’effort et de pouvoir d’autrui dans une situation de succès

Does only refer to effort or powerful others (hierarchy intervention) to explain a success have an effect on evaluation ? In this short note article, we propose to develop some results obtained by Chambon (2005) and Dompnier and Pansu (2007). Two causal explanation types have been studied (effort and powerful others) in a socio-professional evaluation. Our results showed that effort differs from those in term of others authority only in motivational evaluation. However, these two types of explanations lead to similar evaluation in term of institutional reinforcement (access to leader status) and socio-professional utility. Deferential explanations lead more socio-professional desirability than effort explanations.     

Traduction et validation française du questionnaire d’acceptation et d’action (AAQ-II)

Avoidance of painful psychological experience has been chosen as the prime target by several new therapeutic approaches derived from cognitive and behavioral therapies. Attempts to suppress unpleasant emotional events lead to a loss of psychological flexibility strongly correlated with a significant number and variety of psychological disorders. These new therapeutic approaches attempt to increase acceptance in order to decrease this psychological rigidity. Among these approaches, Acceptance and Commitment Therapy (ACT) measures psychological flexibility by mean of Acceptance and Action Questionnaire (AAQ-II), which presents good psychometric properties. A French version of the AAQ-II was evaluated in a group of 210 control subjects and 118 patients with anxiety disorders or depression. The French version of the AAQ-II presents good internal consistency (Cronbach's alpha: 0.76–0.82). Its concurrent validity and construct validity appear strong. The questionnaire is reliable in test–retest evaluation. The one-factor structure of the French version of the AAQ-II reproduces the structure of the original version. These results ensure the use of the French version of the AAQ-II in research as well as in clinical practice.     

Réflexions critiques sur les notions d’abolition et d’altération de la faculté à discerner

Inasmuch as the constitution of the mens rea of any offence remains suspended to its integrity, the capacity for discernment represents a condition of accountability whose definition responds to issues that are as much technical – with respect to psychiatric and psychological penal expertise – as they are theoretical – with respect to our conception of criminal responsibility and the psychological prerequisites that underlie it. Now, the fact is that since its introduction in 1992 with article 122–1 of the Penal Code, this notion of discernment is characterized by a certain conceptual inconsistency, giving rise to a damaging plurality of meanings making the verb discern the condensed version of a heterogeneous network of distinct psychological functions. The polysemic term of discernment thus gives rise to a fundamental indetermination as to the nature of the faculty that must be examined in order to decide on its abolition or its preservation at the moment of the act. This is not without favouring the appearance and persistence of arbitrary interpretations, and consequently discordant expert conclusions. Even more problematic, however, is the idea of an alteration of discernment, given the irreducible discrepancy between the continuous nature of an alteration and the discontinuous nature of the conclusion to which the agent is subject, in that the legal demand requires a decision – in a discretization of what is continuous – between the presence and absence of something that is lacking. We will in fact show in what way this concept of alteration as it applies to discernment tends to be either meaningless, or redundant – and therefore useless – in relation to that of abolition. So much so that the only conceivable solution to maintain a certain gradation of degrees of non-accountability seems to consist in having to specify the different types of abolition of discernment potentially observed, and then to propose a hierarchization according to their greater or lesser compatibility with the conservation of a criminal responsibility. .