A Four‐Country Study of the Relationship of Affect‐Based Trust to Turnover Intention

In this study, employees' affect‐based trust of their supervisor was used as the main predictor of turnover intention. It is hypothesized that affect‐based trust has a curvilinear U‐shaped relationship with turnover intention. The sample consisted of U.S., Polish, Russian, and Turkish participants, all with work experience. Regression results indicated that only the responses of the Russian sample supported the hypothesis, suggesting that Russian participants with either weak or strong affect‐based trust of the supervisor had higher intentions to the leave the organization. The Turkish, Polish, and U.S. results showed a negative linear relationship between affect‐based trust and turnover intention.     

Leader trustworthy behavior and organizational trust: the role of the immediate manager for cultivating trust

Drawing from both trust‐building theory and interpersonal trust literature, we investigate how trust between a leader and follower may be leveraged to influence organizational trust. We also explore the mediating mechanisms of this link and test a potential moderator. A cross‐sectional, multifoci design was adopted and participants were 201 employees within a public sector organization. Leader trustworthy behavior was found to predict organizational trust, mediated by trustworthiness perceptions and trust in the leader. Support for the boundary condition was found; namely, when leaders were more senior, the relationship between trustworthy behavior and organizational trust was stronger. The findings suggest that leaders can meaningfully influence organizational trust perceptions through the enactment of trustworthy behavior, although the strength of this effect varied as a function of their position.     

员工真诚对同事关系的双刃剑效应：共事时间的调节作用

目前普遍认为员工在职场中的真诚有助于该员工与同事建立良好的关系。本研究提出员工真诚对同事关系的影响很可能积极和消极并存, 其作用效果取决于员工与同事之间的共事时间。基于社会渗透理论并整合归因的文献, 本研究认为同事怀疑和同事信任是员工真诚影响同事关系的关键中介机制。为检验本研究理论模型假设, 采用轮询问卷法(round-robin survey)和实验法分别开展两个独立调研。结果发现：在共事时间较短的情况下, 员工真诚会引发同事怀疑降低同事信任, 减少人际帮助并增加人际排斥。在共事时间较长的情况下, 员工真诚则有助于打消同事怀疑增加同事信任, 增多人际帮助并减少人际排斥。通过引入共事时间作为调节变量, 本研究发现员工真诚对同事关系的影响由消极转化为积极需要经过足够长时间的共事才能实现。     

Public Trust in Genomic Risk Assessment for Type 2 Diabetes Mellitus

Patient trust in personal medical information is critical to increasing adherence to physician recommendations and medications. One of the anticipated benefits of learning of one’s genomic risk for common diseases is the increased adoption of screening, preventive care and lifestyle changes. However, the equivocal results thus far reported of the positive impact of knowledge of genomic risk on behavior change may be due to lack of patients’ trust in the results. As part of a clinical study to compare two methods of communication of genomic risk results for Type 2 diabetes mellitus (T2DM), we assessed patients’ trust and preferred methods of delivery of genomic risk information. A total of 300 participants recruited from the general public in Durham, NC were randomized to receive their genomic risk for T2DM in-person from a genetic counselor or online through the testing company’s web-site. Participants completed a baseline survey and three follow-up surveys after receiving results. Overall, participants reported high levels of trust in the test results. Participants who received their results in-person from the genetic counselor were significantly more likely to trust their results than those who reviewed their results on-line (p?=?0.005). There was not a statistically significant difference in levels of trust among participants with increased genetic risk, as compared to other those with decreased or same as population risk (p?=?0.1154). In the event they undergo genomic risk testing again, 55 % of participants overall indicated they would prefer to receive their results online compared to 28 % that would prefer to receive future results in-person. Of those participants preferring to receive results online, 77 % indicated they would prefer to have the option to speak to someone if they had questions with the online results (compared to accessing results online without the option of professional consultation). This is the first study to assess satisfaction with genomic risk testing by the method of delivery of the test result. The higher rate of trust in results delivered in-person suggests that online access reports may not result in serious consideration of results and lack of adoption of recommended preventive recommendations.     

Perceived trustworthiness of online shops

• Trust has been found to be crucial for consumer behaviour towards online shops. However, existing studies on the role of trust in electronic commerce are mainly based on ad hoc scales to measure trustworthiness, merely rely on self‐reported consequences of trust such as intention to buy, and focus on low‐risk products.
• In a web‐based study, 634 participants interacted with a provider of medical goods, that is a simulated online pharmacy. The study develops and employs a psychometrically sound scale for assessing perceived trustworthiness of online shops. Moreover, it examines the impact of trustworthiness on both consumers' intended and actual behaviour towards online shops.
• Results show that trustworthiness promotes both intention to buy and actual financial risk taking. Perceived risk was not found to moderate the relationship between trustworthiness and intention to buy. Instead, trustworthiness partially mediated the influence of perceived risk on intention to buy. The results from the scale development challenge multidimensional conceptualizations of trust; comparing this finding with other studies suggests that the duration of the relationship might moderate the dimensionality of trust.

Copyright © 2008 John Wiley & Sons, Ltd.     

Personality – a resource or risk for successful development

Personality as a resource or risk for development was discussed in the light of the results of the ongoing Finnish Jyväskylä Longitudinal Study of Personality and Social Development (FJYLS) which the author has conducted since 1968 when the participants (N = 369, b. 1959) were 8 years of age. A general hypothesis presented within a two‐dimensional framework of self‐control and activity was that the child’s high self‐control of emotions and behavior would be associated with adaptive behavior in adulthood. The results have provided evidence in support for and limitations to the hypothesis. High self‐control was a resource and low self‐control was a risk for development, but there were gender differences that came out consistently in variable‐oriented and person‐oriented analyses. A resource factor for male adult social functioning was, compared to females, a broader construct of self‐control in childhood covering both more passive (compliant) and active (constructive) behavior; only active well‐controlled (constructive) behavior was a resource for female functioning. A risk factor for female functioning was low self‐control combined with passivity (internalizing behavior), whereas low self‐control combined with activity (externalizing behavior) was a risk factor for male functioning. Childhood self‐control was not directly associated with adult psychological functioning such as well‐being but indirectly through social functioning such as career development. Low self‐control in childhood was an antecedent of criminal behavior but only for those male offenders who committed offences in adulthood, not for those who had limited their offending to adolescence.     

认知控制子成分与客观风险对信任行为的影响

信任是良好人际关系的基础,在维系社会稳定和谐中起着重要作用。然而,认知控制的子成分（抑制控制、认知灵活性和工作记忆刷新）与客观风险对信任行为的影响机制尚不明确。研究通过三个实验,在控制客观风险高低的同时,分别对刺激—反应一致性、任务转换和工作记忆负载进行操纵,进而考察抑制控制、认知灵活性、工作记忆刷新和客观风险对信任行为的影响。结果发现,抑制控制在反应时上表现出差异,刺激—反应一致条件下被试做出信任的反应时更快;认知灵活性和工作记忆刷新在信任率上表现出差异,不转换条件和低工作记忆负载条件下被试的信任率更高。结果表明,抑制控制主要影响反应组织过程,即为了解决反应冲突而需要更长时间做出反应;认知灵活性和工作记忆刷新则会影响个体的信任决策过程,决定了个体的信任行为表现。此外,研究中还发现客观风险高低表现出跨情景一致性,即三个实验中高风险条件下信任率均显著低于低风险条件,表明客观风险对信任行为的影响具有相对稳定性。研究探讨了认知控制三个子成分和客观风险高低对信任行为产生影响的加工机制,对现实生活中的信任行为有一定的指导意义。     

How trust in financial supplier information impacts young adults' financial information involvement: The moderating roles of product savings risk and social norm

Although consumers' risk‐taking, supplier trust, social norms and information involvement are central to much of thought in the financial market and consumer economic literature, it is not known how the interplay between consumers' trust in supplier information, risk‐taking behaviour and social norm may influence information involvement. This research contributes to the consumer economic literature by investigating how product savings risk and social norm affect the relationship between young adults' trust in supplier information and their information involvement. On the basis of two samples with young adults who recently have purchased a low‐risk savings product (n = 641) and a high‐risk savings product (n = 219), respectively, several results are obtained. It is found that both product savings risk and social norm positively moderate the relationship between young adults' trust in supplier information and their information involvement. In addition, the results indicate that the three‐way interaction between trust in supplier information, products savings risk and social norm has a positive effect on information involvement. As direct implications, financial authorities and financial service managers should especially consider investing additional resources in developing information trust for high‐risk savings products and should also take social norms into account when considering young adults' high‐risk‐taking behaviour. Copyright © 2017 John Wiley & Sons, Ltd.     

Empathy and risk status for child physical abuse: the effects of an adult victim's pain cues and an adult victim's intent on aggression

It has been proposed that abusive parents and parents at high risk for child physical abuse could be more likely to view children's behavior as being motivated by hostile intent [e.g., Milner, 1993], as compared to nonabusive and low‐risk parents. This kind of misattribution of other's behavior may inhibit empathic emotion, and therefore, could block the inhibiting effect of a victim's pain cues on aggression [Baron, 1979]. An experiment was designed to analyze the moderating effect of an adult victim's intent on aggression in high‐ and low‐risk participants for child physical abuse. A 2 × 2 factorial design based upon two levels of the participant's risk status (high, low) and two levels of victim's intent (positive, ambiguous) was employed. All participants observed an adult victim's pain cues. Ninety‐five (48 high and 47 low risk for child physical abuse) undergraduate females enrolled in courses at the University of the Basque Country participated in the experiment. The main effects of victims' intent and of participants' risk status were statistically significant. Participants in the ambiguous victim's intent condition aggressed significantly more than participants in the positive victim's intent condition. Moreover, high‐risk participants aggressed more than low‐risk participants regardless of the victim's intent. A significant interaction between risk status and victim's intent was expected. High‐risk subjects for child physical abuse were expected to aggress more than low‐risk subjects only in the ambiguous victim's intent condition. However, results did not support this hypothesis. Aggr. Behav. 32:1–12, 2006. © 2006 Wiley‐Liss, Inc.     

Searching for the variables that control human rule‐governed “insensitivity”

Verbal rules or instructions often exert obvious and meaningful control over human behavior. Sometimes instructions benefit the individual by enabling faster acquisition of a skill or by obviating an aversive consequence. However, research has also suggested a clear disadvantage: “insensitivity” to changing underlying contingencies. The two experiments described here investigated the variables that control initial rule‐following behavior and rule‐following insensitivity. When the initial rule was inaccurate, behavior was consistent with the rule for approximately half of participants and all participants' behavior was mostly insensitive to changing contingencies. When the initial rule was accurate, behavior of all participants was consistent with it and behavior for nearly all participants was insensitive to changes in underlying contingencies. These findings have implications for how best to establish and maintain rule‐following behavior in applied settings when deviant behavior would be more reinforcing to the individual.     

Loneliness and life satisfaction among three cultural groups

Studies into loneliness and life satisfaction have rarely assessed the role of culture in moderating the relationship between these variables. The present study examined the relationship between loneliness and life satisfaction using data from three nonstudent samples collected from Italian, Anglo‐Canadian and Chinese‐Canadian populations. A total of 206 respondents completed the Revised UCLA Loneliness Scale (Russell, Peplau, & Cutrona, 1980) and the Satisfaction with Life Scale (Diener, Emmons, Larsen, & Griffin, 1985). Two contrasting hypotheses were compared: one, a “postmodern” hypothesis, predicting that the relationship between life satisfaction and loneliness would be stronger in our individualist sample of Anglo‐Canadians, and a second, “relational” hypothesis predicting this association to be strongest in our collectivist, Chinese‐Canadian sample. Our findings demonstrated that culture has a small but significant impact on the relationship between loneliness and life satisfaction, and, consistent with the relational hypothesis, the relationship between the two concepts was strongest among our Chinese‐Canadian respondents and weakest among our Anglo‐Canadian participants This finding is discussed in the context of the strong expectations of social cohesion in collectivist societies.     

员工创新行为源于领导情感信任吗?风险倾向与组织行为授权的调节作用

领导情感信任会促进员工表现创新行为,但员工个体的风险倾向与组织行为授权可能对其具有调节作用。结果显示（1）领导情感信任能正向预测员工创新行为;（2）领导情感信任、组织行为授权与风险倾向对员工创新行为预测存在三维交互作用,相对于其他条件,组织行为授权和风险倾向均处于高水平条件下,领导情感信任与员工创新行为的正相关程度更为明显。探讨领导情感信任、组织行为授权、风险倾向与员工创新行为的关系可以为甄别影响员工创新行为的个体和环境因素提供理论指导,此外,也可为企业和直接领导如何增加员工创新行为提供借鉴。     

Separating the influences of escape and access to preferred activities on problem behavior occurring in instructional contexts

Two individuals with developmental disabilities were observed to engage in destructive behavior when demands were presented, suggesting that the behaviors were maintained by negative reinforcement. Subsequent analyses revealed that (i) the behavior problems persisted when the participants were asked to cease a high‐probability, ongoing activity (walking) while demands were not presented and (ii) problem behaviors ceased when the participants were trained to request access to walking through appropriate means. These findings suggested that the presentation of demands, per se, was not the critical variable in maintaining destructive behavior. Rather, it appeared that restricting the participants from walking, which was only coincidentally necessary in the initiation of demands, set the occasion for the aberrant responses. Subsequent analyses were conducted with one participant to further strengthen this hypothesis. These findings are discussed in terms of the utility of seeking out idiosyncratic and individualized behavioral functions subsequent to initial assessments and their contribution to the growing body of literature regarding the complex interactions of destructive behavior and other naturally occurring high‐rate behaviors. Copyright © 2004 John Wiley & Sons, Ltd.     

Expectations about the long-term consequences of recurring defensive interpersonal behavior

We investigated individuals’ expectations about the long-term impact of recurring defensive behavior on relationships. Specifically, we presented interpersonal vignettes to 96 participants who described their expectations about how the relationships would turn out. Consistent with predictions based on the theory of interpersonal defense (Westerman, 1998, 2005; Westerman & Prieto, 2006; Westerman & Steen, in press), as a group, participants anticipated that, over the long term, defensive behavior would (a) avert clear-cut instances of feared outcomes, (b) thwart the realization of wished-for outcomes, (c) promote positive outcomes related to, but distinct from wished-for outcomes, and (d) promote negative outcomes related to, but distinct from feared consequences (in a form of self-fulfilling prophesy). In support of a hypothesis regarding individual differences, self-reports of defensiveness were associated with less appreciation for the long-term costs of interpersonal defense. In the discussion, we consider alternative models for explaining this relationship between defensiveness and individuals’ expectations downplaying costs.     

Arousal,valence, and memory for detail

A common finding in the emotion‐memory literature is that memory is enhanced for positively arousing stimuli and negatively arousing stimuli relative to neutral stimuli. We tested the notion that post‐stimulus elaboration is responsible for these effects. Post‐stimulus elaboration refers to the process of thinking about an event (after its offset) more frequently or more in‐depth. We tested the hypothesis by presenting participants with 36 slides depicting events that varied in arousal (low and high) and valence (positive and negative). The opportunity for elaboration was manipulated by requiring participants, during the inter‐slide interval, to complete addition problems, simply view the addition problems, or view a blank slide. Cued recall memory was tested for central and background details. Based on the post‐stimulus elaboration hypothesis it was expected that the greatest memory decline would occur for the central details of negatively and positively arousing slides when participants were required to complete addition problems (i.e., a distractor task × arousal × detail interaction). Contrary to the hypothesis, we found that filling the inter‐slide interval with a distractor task decreased memory for negative stimuli compared to positive stimuli. This effect was independent of arousal. We also found that arousal increased central detail memory for positive and negative stimuli and background detail memory for positive stimuli but not for negative stimuli. This interaction was explained on the basis of pre‐attentive encoding and cue utilisation. It was concluded that in order to understand the complex relationship between emotion and memory, future studies should include, as a minimum, the variables of valence, arousal, and detail.     

The reciprocal cycle of self‐concealment and trust in romantic relationships

We propose that perceived partner concealment, self‐concealment from one's partner (i.e., keeping secrets from one's partner), and trust in one's partner form a reciprocal cycle in romantic relationships. In Study 1, participants in a romantic relationship (N = 94) completed a two‐time point survey within a span of 8 to 10 weeks. Results revealed that perceived partner concealment was associated with a loss of trust in partner, and low trust in partner was associated with an increase in self‐concealment from one's partner. Furthermore, the association between perceived partner concealment and self‐concealment from one's partner was mediated by trust. In Study 2, couples (N = 50) completed daily records for 14 consecutive days. Multilevel analyses indicated that on the days the individuals reported more self‐concealment, their partners reported lower trust in them. Moreover, on the days the partners reported lower trust, the partners also reported higher self‐concealment. These findings suggest that self‐concealment in romantic relationships can create a reciprocal cycle that involves loss of trust and more self‐concealment between partners, which would slowly deteriorate the relationship well‐being. Copyright © 2012 John Wiley & Sons, Ltd.     

Interpersonal trust and organizational citizenship behavior

This study investigates the relationship between certain individual level determinants of interpersonal trust and its impact on organizational citizenship behavior. The participants (N=303) were top, middle, and lower level executives from manufacturing and services sectors. The results indicate that interaction frequency, consistency, and competence are significant predictors of interpersonal trust. Interpersonal trust is positively associated with organizational citizenship behavior, and it also partially mediated the relationship between individual level factors and organizational citizenship behavior. The results imply that the development of trust at the interpersonal level may be used as a strategy to motivate the employees to engage in extra role behaviors to ensure improved individual and organizational performance.     

Expectant adolescent couples' relations and subsequent parenting behavior

The goal of this study was to test the “spill over” hypothesis—that the quality of relations between expectant couples would predict parenting behavior—among a sample of adolescent mothers and fathers. At Time 1, self‐reported and observational relationship data were collected from 36 expectant adolescent couples. At follow‐up, observational data were collected from both young mothers and fathers who were asked to participate in a structured play activity with their 2‐year‐old children. Logistic and multiple regression analyses were run to examine the correspondence between couples' relationship quality prior to the childbirth and subsequent relationship status (i.e., paternal disengagement or coparenting) and the quality of parenting behavior. Results generally supported the spill over hypothesis. More specifically, findings indicated that the quality of the expectant mother's behavior toward her partner predicted his (paternal) behavior at follow‐up. Couples who reported high positive relations at the prenatal assessment were more likely to remain involved in coparenting. Results underscore the relevance of couples' relations to the development of positive parenting practices among atypical samples of mothers and fathers.     

阶段转移事件对公平稳定性的影响

摘要：目前,组织公平的研究多集中于组织公平与组织结果变量之间关系,较少关注组织公平的稳定性。本文采取4（公平模式：公平控制/初始公平/不公平控制/初始不公平）×2（实验阶段：阶段1/阶段2）混合实验设计,探讨阶段转移事件对被试公平反应稳定性的影响。研究结果显示,公平对待导致积极的公平反应,不公平对待导致消极的公平反应;公平程序向不公平程序的转移导致对实验者信任和组织公民行为意向的评价显著降低;而不公平程序向公平程序的转移并没有导致对实验者信任和组织公民行为意向评价的显著增加,从而说明了公平反应的有限稳定性。     

The contribution of parenting practices in a risk and resiliency model of children's adjustment

A risk and resiliency model of children's adjustment was evaluated, with a focus on the relationship of parenting practices to risk and protective factors. Risk factors included family stress, family conflict, parent psychopathology and low socio‐economic status. Protective factors included family cohesion, family social support and family moral– religious orientation. The research hypothesis was that parenting practices would have a direct effect on child outcomes, as well as a moderating effect on the relationship between risk and protective factors and child outcomes. Three different outcomes were utilized: disruptive behaviour disorders, adaptive emotional functioning and school achievement. Participants were 80 children aged 6–12 years and their mothers. Hierarchical regression analyses suggested that the combination of family risk and protection and parenting practices was highly predictive of child functioning for both disruptive externalizing behaviours and positive emotional adaptation. It was found that negative family factors were more highly associated with negative child outcomes, whereas positive family factors were more highly associated with positive child outcomes. Family risk factors and poor parenting primarily accounted for the variance in externalizing child behaviours. Alternately, family protective factors and positive parenting primarily accounted for the variance in child adaptive behaviours. Parenting practices had a direct effect on child outcomes, but was not a strong moderator of the relationship between risk and protection factors and child outcomes.