Seeing the big picture: Broadening attention relieves sadness and depressed mood

We examined whether the broadened attentional scope would affect people's sad or depressed mood with two experiments, enlightened by the meaning of “seeing the big picture” and the broaden‐and‐build model. Experiment 1 (n = 164) is a laboratory‐based experiment, in which we manipulated the attentional scope by showing participants zoomed‐out or zoomed‐in scenes. In Experiment 2 (n = 44), we studied how depressed mood and positive and negative emotions were affected when participants watched distant versus proximal scenes for eight weeks in real life. Healthy participants in Experiment 1, who were induced to feel sad, could return to the baseline mood after having the broadened attention task but not after having the narrowed attention task, which indicated that immediate attention broadening manipulation could function as antidotes for the lingering effects of induced negative emotions. Participants with depressed mood in Experiment 2 showed reduced depressed mood, increased positive affect, and decreased negative affect after receiving attention broadening training compared to those receiving attention narrowing training. Our findings suggest a robust role of broadened attentional scope in relieving negative emotions and even mildly depressed mood in the long run.     

The moderating role of consumer entitlement on the relationship of value with customer satisfaction

This research provides an extension of Oliver's (1980) expectancy disconfirmation model of satisfaction by examining the moderating role of consumer entitlement in the relationships between service quality and perceived value with customer satisfaction. Using a sample of season ticket holders of the National Hockey League franchise in the southeastern USA (n = 234), we found that consumer entitlement moderates the relationship of value with satisfaction, such that the impact of consumer‐perceived service value on satisfaction is mitigated for highly entitled consumers. That is, the positive value–satisfaction relationship is stronger for individuals low in consumer entitlement. This finding suggests that highly entitled consumers' satisfaction judgments are dominated by expectations, while less entitled consumers rely more on disconfirmation assessments. Strengths, limitations, suggestions for future research, and practical implications are offered. Copyright © 2015 John Wiley & Sons, Ltd.     

‘Put Your Money Where Your Mouth Is!’: Effects of Streaks on Confidence and Betting in a Binary Choice Task

Human choice under uncertainty is influenced by erroneous beliefs about randomness. In simple binary choice tasks, such as red/black predictions in roulette, long outcome runs (e.g. red, red, red) typically increase the tendency to predict the other outcome (i.e. black), an effect labeled the “gambler's fallacy.” In these settings, participants may also attend to streaks in their predictive performance. Winning and losing streaks are thought to affect decision confidence, although prior work indicates conflicting directions. Over three laboratory experiments involving red/black predictions in a sequential roulette task, we sought to identify the effects of outcome runs and winning/losing streaks upon color predictions, decision confidence and betting behavior. Experiments 1 (n = 40) and 3 (n = 40) obtained trial‐by‐trial confidence ratings, with a win/no win payoff and a no loss/loss payoff, respectively. Experiment 2 (n = 39) obtained a trial‐by‐trial bet amount on an equivalent scale. In each experiment, the gambler's fallacy was observed on choice behavior after color runs and, in experiment 2, on betting behavior after color runs. Feedback streaks exerted no reliable influence on confidence ratings, in either payoff condition. Betting behavior, on the other hand, increased as a function of losing streaks. The increase in betting on losing streaks is interpreted as a manifestation of loss chasing; these data help clarify the psychological mechanisms underlying loss chasing and caution against the use of betting measures (“post‐decision wagering”) as a straightforward index of decision confidence. © 2014 The Authors. Journal of Behavioral Decision Making published by John Wiley & Sons Ltd.     

The Influence of Paratext on Narrative Persuasion: Fact,Fiction, or Fake?

The present research examined the role of personality factors and paratextual information about the reliability of a story on its persuasiveness. Study 1 (N = 135) was focused on recipients' explicit expectations about the trustworthiness/usefulness and the immersiveness/entertainment value of stories introduced as nonfiction, fiction, or fake. Study 2 (experimental, N = 186) demonstrated that a story was persuasive in all three paratext conditions (nonfiction, fiction, or fake versus belief‐unrelated control story) and that its influence increased with the recipients' need for affect. Participants' need for cognition increased the difference in persuasiveness of a nonfictional versus a fake story. Additional mediation analyses suggest that fiction is more persuasive than fake because readers of fiction get more deeply transported into the story world.     

Persistence of attitude change and attitude–behavior correspondence based on extensive processing of source information

A three‐phase longitudinal study (spread over a month's time) was carried out to investigate attitude's persistence and linkage to behavior as it may be affected by the processing of information about the communication source. The following three independent variables were manipulated: (i) contents of the source of information (implying the communicator to be expert or inexpert on the topic of the communication); (ii) length of the source information (brief versus lengthy); and (iii) message recipients' involvement in the issue at hand (high versus low). Replicating prior research when the source information was brief, it exerted greater persuasive impact under low versus high involvement, and when it was lengthy, it exerted greater persuasive impact under high versus low involvement. Of greater importance, the newly acquired attitudes were more persistent and were linked more strongly to actual behavior when the source information was lengthy (versus brief) provided the recipients had high (versus low) involvement in the issue. These findings were interpreted to mean that just like with the message/issue information in prior research, when processed extensively, source information, too, may contribute to the formation of persistent and behavior‐driving attitudes. Copyright © 2011 John Wiley & Sons, Ltd.     

Fear and uncertainty in the face of death: The role of life after death in group identification

Terror management theory argues that mortality‐induced terror motivates group identification. Uncertainty–identity theory argues that uncertainty about what happens after death motivates group identification. Two experiments were conducted to test the latter reasoning. In Experiment 1 (n = 187), mortality salience was manipulated, and uncertainty about the afterlife was measured to predict national identification. As hypothesized, mortality salience strengthened identification only among those who were uncertain about the afterlife. In Experiment 2 (n = 177), mortality salience was manipulated as before, but belief in an afterlife was also manipulated—participants were primed to believe that there was an afterlife, there was not an afterlife, or the existence of an afterlife was uncertain. As in Experiment 1, mortality salience strengthened identification only among those who were existentially uncertain. These experiments show that uncertainty plays a significant role in reactions to mortality salience, and support uncertainty–identity theory's analysis of the role of self‐uncertainty in ideological conviction and group behavior. Copyright © 2011 John Wiley & Sons, Ltd.     

Children's memory for television advertising: effects of programme–advertisement congruency

The effects of the surrounding programme environment and level of involvement upon children's memory (year 6 primary school, mean age 11.1, SD = 0.4, 48 boys and 69 girls) for television advertisements was examined by manipulating the degree of congruency between the production genre of the programme and the advertisements embedded within it. In Experiment One (n = 56) the ad‐break comprised either all cartoons (n = 4) or all non‐cartoons (n = 4). In Experiment Two (n = 61) cartoon and non‐cartoon advertisements were equally represented in each ad‐break. After viewing, participants provided evaluative ratings of the programme and completed memory tests for advertisements, using prompted recall and brand‐recognition tasks. Memory performance overall was better for cartoon advertisements than for non‐cartoon advertisements, with the latter being poorly remembered when presented in the non‐cartoon programme. In Experiment Two, the programme had no effect on overall recall of advertising, but was related to brand recognition, which was better for advertisements placed in the cartoon programme. Free recall of non‐cartoon advertisements was best when placed in the cartoon programme, while free recall only of cartoon advertisements was best when placed in the non‐cartoon programme. The measures of audience involvement (programme ratings) did not show any significant correlation with memory for advertising. Copyright © 2002 John Wiley & Sons, Ltd.     

A Spanish translation of Mehrabian and Russell's emotionality scales for environmental consumer psychology

The development of a translation of Mehrabian and Russell's scales for the measurement of pleasure, arousal and dominance from the original English to a Spanish version for use in Venezuela is described. The translated scales were administered to two samples of middle‐class Venezuelan consumers (n = 127,n = 127) between the ages of 20 and 50, among whom males and females were represented approximately equally. Internal reliability (measured by Cronbach's alpha) and scale validity (measured by factor analysis) indicate that the translated scales are suitable for consumer and other social psychological research in Spanish. Copyright © 2002 Henry Stewart Publications Ltd.     

Emotion,Decision, and Risk: Betting on Gambles versus Betting on People

We examined the effects of two emotions, fear and anger, on risk‐taking behavior in two types of tasks: Those in which uncertainty is generated by a randomizing device (“lottery risk”) and those in which it is generated by the uncertain behavior of another person (“person‐based risk”). Participants first completed a writing task to induce fear or anger. They then made choices either between lotteries (Experiment 1) or between actions in risky two‐person decisions (Experiments 2 and 3). The experiments involved substantial real‐money payoffs. Replicating earlier studies (which used hypothetical rewards), Experiment 1 showed that fearful participants were more risk‐averse than angry participants in lottery‐risk tasks. However—the key result of this study—fearful participants were substantially less risk‐averse than angry participants in a two‐person task involving person‐based risk (Experiment 2). Experiment 3 offered options and payoffs identical to those of Experiment 2 but with lottery‐type risk. Risk‐taking returned to the pattern of Experiment 1. The impact of incidental emotions on risk‐taking appears to be contingent on the class of uncertainty involved. For lottery risk, fear increased the frequency of risk‐averse choices and anger reduced it. The reverse pattern was found when uncertainty in the decision was person‐based. Further, the effect was specifically on differences in willingness to take risks rather than on differences in judgments of how much risk was present. The impact of different emotions on risk‐taking or risk‐avoiding behavior is thus contingent on the type, as well as the degree, of uncertainty the decision maker faces. Copyright © 2010 John Wiley & Sons, Ltd.     

Determinants of consumer attitude toward corporate sponsors: A comparison between a profit and nonprofit sport event sponsorship

The purposes of the present study were to identify key attributes of sponsors that positively influence consumers' attitude formation and to examine the moderator role of sport event types (nonprofit vs. profit). Based on the theories of range and selective attention, we hypothesized that consumers weigh differently on particular sponsorship attributes depending on event type (i.e., profit vs. nonprofit) in constructing their attitude. The study utilized multi‐group structural equation modeling on data collected by questionnaire survey from a total of 505 spectators of college sport event (n = 303) and FIFA World Cup (n = 202). Results of structural equation modeling test indicate that prominence of sponsors is an important predictor of consumer attitude in both events, while sincerity of sponsors was found to be important in local and amateur college sport event sponsorship. From a theoretical perspective, the current study sheds light on sponsorship study, particularly the importance of examining sponsor characteristics in predicting consumer attitude and the event type as a moderating variable. A key practical implication is that sport managers should carefully examine consumers' perceptions toward sponsor characteristics in making their event sponsorship decisions. Copyright © 2016 John Wiley & Sons, Ltd.     

Employing autobiographical memory perspective to influence self‐congruence and brand preference

This paper advances our understanding of consumer behavior by examining the influence of autobiographical memory perspective on consumer's self‐congruence. While extant research has primarily restricted itself to the consequences of self‐congruence, this work focuses on an antecedent, by examining the psychological processes associated with the consumer's autobiographical memory perspective and the resulting impact on self‐congruence. Through three experiments, we demonstrate that visualizing autobiographical memories from a first‐person versus a third‐person perspective impacts consumers' self‐brand congruence differently under varied circumstances. Specifically, differing degrees of self‐brand congruence are experienced when consumers focus on differences (vs. similarities) between their present and recalled selves, combined with distinct autobiographical memory perspectives. The autobiographical memory perspective is identified as a key determinant of consumers' perceived change in self‐image, which, in turn, has a cascading effect on their self‐brand congruence. Thus, consumers' perceived change in self‐image is identified as the mechanism underlying the main effect. Furthermore, as an important component of self‐image, this research determines and examines a moderating influence of self‐esteem in the relationship between autobiographical memory perspective and self‐congruence. Collectively, these results facilitate our understanding of the autobiographical memory perspective as an antecedent of consumer's self‐congruence, with implications for nostalgia advertising and retro branding.     

The role of negative publicity in consumer evaluations of sports stars and their sponsors

This paper aims to specify and test empirically the impact that two types of negative information (immorality and incompetence) about a sports star have on consumers' perceptions of the sports star and the sponsor. The moderating role of game relevance (game‐related and non‐game‐related) and fan identification with a sports star (high identification and low identification) are also investigated. Using a sample of South Korean consumers (n = 249), we found in the experiment that the type of negative information affects participants' attitudes toward the sports star and the sponsor. This result implies that a sports star's involvement in negative events not only damages the star's reputation but also detracts from the value of the sponsor company. The results also show that the two factors moderate the main effects of negative publicity on consumers' perception of the sports star and his or her sponsor. First, the negative publicity about the sports star's functional issues (e.g., a career‐threatening injury) negatively affects consumer attitude toward the sports star and the sponsor more in the out‐of‐game context than in the in‐game situation. Second, bad sports star publicity has a greater negative effect on consumer perception of sponsors for lowly identified than highly identified sports stars, while the moderating effect on consumer perception of the sports star is not significant. Detailed practical implications and academic contributions are discussed. Copyright © 2017 John Wiley & Sons, Ltd.     

Mexican American emerging adults' relationships with siblings and dimensions of familism values

We used a person‐oriented approach to describe the profiles of Mexican American emerging adults' relationships with siblings using affective/behavioral qualities (e.g., positivity) and relationship maintenance strategies (e.g., communication frequency) and to examine how profiles of sibling relationships were related to dimensions of Mexican American emerging adults' familism values. Using data from 186 Mexican American emerging adults (M_age = 21.56), we conducted latent profile analyses and identified three profiles of emerging adults' relationships with siblings: moderate (n = 106), positive/involved (n = 64), and negative/distant (n = 16). Our findings suggest that the majority of emerging adults in our study reported close relationships with siblings and dimensions of familism values were differentially associated with profiles of sibling relationship qualities.     

A comparison of race‐related pain stereotypes held by White and Black individuals

Pain judgments are the basis for pain management. The purpose of this study was to assess Black and White participants' race‐related pain stereotypes. Undergraduates (n = 551) rated the pain sensitivity and willingness to report pain for the typical Black person, White person, and themselves. Participants, regardless of race, rated the typical White person as being more pain sensitive and more willing to report pain than the typical Black person. White participants rated themselves as less sensitive and less willing to report pain than same‐race peers; however, Black participants rated themselves as more pain sensitive and more willing to report pain than same‐race peers. These findings highlight similarities and differences in racial stereotypic pain beliefs held by Black and White individuals.     

The benefits of collective responsibility: How ingroup reputation concern motivates prosociality in intergroup contexts

Collective responsibility processes have been investigated from the perspectives of the outgroup (e.g., collective blame) and the ingroup (e.g., collective guilt). This article extends theory and research on collective responsibility with a third perspective, namely that of the individual actor whose behavior triggers the attribution of collective blame. Four experiments (n = 78, 118, 208 and 77, respectively) tested the hypotheses that collective responsibility processes influence the individual actors' appraisals, emotions and behavior. The possibility of collective blame for their individual action prompted more prosocial behavior among participants (Experiment 1). Participants also experienced more ingroup reputation concern and in turn more negative emotions (Experiment 2–4) for a past wrongdoing if it could reflect negatively on the ingroup in the eyes of outgroups. The increased negative emotions then motivated participants to improve the ingroup's image (Experiment 4). The effects were moderated by perceived ingroup entitativity, in that activating collective blame increased ingroup reputation concern and negative emotions only for ingroups perceived as highly entitative (Experiment 3).     

Self‐confidence,anxiety, and post‐purchase dissonance: a panel study

This study proposes an integrated conceptual model of the antecedents of post‐purchase dissonance. Data were gathered via a two‐stage panel study among consumers who made purchase of technology items. Study results demonstrate that consumer chronic characteristics (i.e., trait anxiety and generalized self‐confidence) not only directly influence post‐purchase dissonance positively and negatively but also are mediated by consumers' temporary feelings (i.e., state anxiety and specific self‐confidence) toward a purchase situation, and then indirectly influence post‐purchase dissonance positively and negatively. Trait anxiety positively influences state anxiety and that generalized self‐confidence and specific self‐confidence negatively influence state anxiety. Furthermore, trait anxiety appears to negatively influence specific self‐confidence, and generalized self‐confidence appears to negatively influence trait anxiety and positively influence specific self‐confidence.     

The Relative Effectiveness of External, Peer, and Self-Coaches

Deux recherches poursuivies sur deux continents ont fait appel à deux variables dépendantes différentes pour étudier l’efficacité relative du coach externe, du pair coach et de l’autocoaching sur la performance des participants (maîtrise de gestion). La première investigation concernait trente étudiants en gestion canadiens. Ceux qui étaient suivis par un coach extérieur présentaient une meilleure adaptation au travail collectif que ceux qui avaient un pair pour coach. La seconde recherche portait sur 23 managers en gestion australiens. Ceux qui étaient suivis soit par un coach externe, soit par eux‐même, ont obtenu des résultats significativement plus élevés que ceux qui étaient accompagnés par un pair. Dans les deux études, le coach externe avait aux yeux de l’intéressé une plus grande crédibilité que le pair. Dans la seconde étude, l’autocoaching était mieux vu que le coaching du pair. La satisfaction relative à l’ensemble du processus était plus forte chez les managers pourvus d’un coach externe. Two studies in two different continents using two different dependent variables examined the relative effectiveness of external, peer, and self‐coaches on the performance of participants in two MBA programs. The first study involved MBA students in Canada (n= 30). Those who were coached by an external coach exhibited higher teamplaying behavior than did those who were coached by peers. The second study involved EMBA managers in Australia (n= 23). Those who were either coached by an external coach or who were self‐coached had significantly higher grades than those who were coached by a peer. In both studies, an external coach was perceived by the participants to have higher credibility than their peers. In the second study, self‐coaching was perceived to be more credible than coaching from peers. Satisfaction with the coaching process was highest among the managers who had an external coach.     

Children's Causal Explanations of Psychogenic Bodily Reactions

In Experiment 1, 4‐, 5‐, 8‐ and 11‐year‐old Japanese children (n = 69) and adults (n = 21) explained their reasons for bodily induced reactions (e.g. overeating leads to vomiting) and psychogenic bodily reactions (bodily outcomes originating in the mind, e.g. frustration leads to vomiting). Children gave vitalistic explanations, that is, explaining causal connections by referring to a vital force, in responses concerning bodily induced reactions, whereas adults typically gave these explanations in responses concerning psychogenic bodily reactions. In Experiment 2, 5‐, 8‐ and 11‐year‐old children (n = 96) and adults (n = 24) explained bodily induced and psychogenic bodily reactions, and psychological behaviour, for example, that frustration leads to nail biting. As in Experiment 1, vitalistic explanations tended to be found for psychogenic tasks but were seldom found in either children's or adults' explanations of psychological behaviour. The findings suggest that with age vitalistic causality obtains cross mind‐body implications. Copyright © 2013 John Wiley & Sons, Ltd.     

Problem‐Focused Content in the Job Search: Two Tests of the Cognitive‐Emotional Theory of Esteem Support Messages

The Cognitive‐Emotional Theory of Esteem Support Messages posits that messages intended to enhance recipients' state self‐esteem focus on cognitions and/or behaviors. In the current studies, problem‐focused message content (i.e., content focused on enacting behavior to alleviate the esteem threat) was of particular interest. College students (Study 1, n= 227) applying for postgraduation jobs and unemployed, underemployed, and/or displaced workers recruited from a government one‐stop career center (Study 2, n = 292) rated esteem support messages varying in degree of focus on behaviors vs. cognitions relevant to the job search process. Messages focused on behavior were rated as less effective than those focusing on cognitions relevant to the esteem threat, although support for this result was stronger in Study 2.     

Social Distance,Framing, and Judgment: A Construal Level Perspective

Drawing upon construal level theory, this research investigates the influence of social distance on individuals’ responses to persuasive messages. Experiment 1 (N= 133) demonstrates that the persuasive impact of a gain frame becomes stronger when people make judgments for socially distant (e.g., others) versus proximal entities (e.g., selves). On the other hand, the persuasive impact of a loss frame remains the same across different levels of social distance. Experiment 2 (N= 135) shows that the persuasiveness of a societal frame becomes stronger when people make judgments for socially distant versus proximal entities, whereas the persuasiveness of an individual frame is unaffected by social distance. Experiment 3 (N= 80) provides evidence that mental salience of positive and societal outcomes of an action increases as social distance increases, whereas mental salience of negative and individual outcomes remains the same across different levels of social distance.