心理契约破坏感对员工工作态度和行为的影响

通过对398名企业员工的问卷调查,探讨了组织支持感(POS)和领导—部属交换(LMX)在心理契约破坏感对员工工作态度和行为影响中的中介作用。结果表明：（1）POS在心理契约破坏感与员工工作态度（组织认同和留职意愿）的关系中起中介作用,但POS只能部分中介心理契约破坏感与留职意愿的关系。（2）LMX在心理契约破坏感与员工组织公民行为（利他行为、个人主动性、人际和谐和保护公司资源）间起完全中介作用。（3）LMX对员工的工作态度（留职意愿和组织认同）不具有直接的影响作用,它主要是通过POS的中介对其产生间接的影响     

企业员工工作价值观与组织公民行为的关系研究

本研究旨在探讨企业员工工作价值观与组织公民行为的关系。用工作价值观调查表、中国组织公民行为量表对525名企业员工进行了问卷调查,结果发现：整体工作价值观与整体组织公民行为存在着显著性相关;工作价值观的能力警曼等璧翌组织公民行为的公司认同、个人主动性、保护公司资源因素有显著正向影响;工作价值观的地位因素对组织公民行为的公司认同、同事间的利他行为、个人主动性因素有显著正向影响。     

教师组织公民行为:结构与影响因素的研究

文章采用自编教师组织公民行为问卷对796名中小学教师进行了测查。研究结果表明:教师组织公民行为由学校认同、利他行为、责任意识、人际和谐和资源保护等五个因素构成;职称和学校等级对教师的组织公民行为有显著影响;高级职称教师的组织公民行为高于低级职称教师;省一级学校教师的组织公民行为高于市一级学校教师,而市一级学校教师的组织公民行为高于区一级学校教师。     

组织认同的基础理论、测量及相关变量

组织认同是个体源于组织成员身份的一种自我构念,它与组织认定、组织承诺等概念存在显著差异。文章阐述了组织认同基础理论的三种主要观点,对比了差异论、资源论和信息论的研究视角和相互关系。文章着重说明了组织认同的测量工具,分析了组织层面和个人层面的前因变量,以及组织认同对离职意愿等结果变量的影响。文章最后指出今后有必要对扩展定义、影响因素和国家文化差异等方面进行探讨     

工作不安全感对员工心理与行为的影响

采用工作不安全感问卷,对不同企业的223名员工进行调查,探讨了工作不安全感中各维度对员工心理与行为的具体影响。结果表明:(1)在工作执行和人际关系不安全感上,男女性别差异显著;在工作丧失、人际关系不安全感、群体组织公民行为以及留职意愿这四个维度上,不同企业类型差异显著。(2)工作丧失、工作执行,人际关系不安全感均对留职意愿有正向预测作用;过度竞争不安全感对群体组织公民行为及个体组织公民行为均有显著的负向预测作用。     

大学生网络社会支持与网络利他行为的关系:一个有调节的中介模型

以武汉三所高校大一至大四491名全日制大学生为被试,采用《大学生网络社会支持问卷》、《自尊量表》、《网络空间人际信任问卷》和《大学生网络利他行为量表》进行问卷调查,对大学生的网络利他行为、网络社会支持、自尊以及网络人际关系情况进行调查,探讨自尊是否在网络社会支持和网络利他行为之间存在中介作用,以及这个过程是否受到网络人际信任的调节。结果显示： （1）大学生网络社会支持能够显著正向预测网络利他行为;（2）自尊在网络社会支持和网络利他行为的关系之间起部分中介作用;（3）网络人际信任在网络社会支持与自尊之间起调节作用。即在高网络人际信任水平下,网络社会支持能正向影响个体自尊水平;在低网络人际信任水平下,网络社会支持对个体自尊的影响不显著。     

大学生网络社会支持对网络利他行为的影响:感恩和社会认同的作用

本研究的目的是探讨大学生网络利他行为和网络社会支持的关系,关注感恩和社会认同的作用,并提出一个有调节的中介模型。采用大学生的网络利他行为量表、网络社会支持量表、社会认同量表和感戴量表对442名本科生进行问卷调查,研究表明：（1）网络社会支持能显著正向预测网络利他行为;（2）感恩在网络利他行为和网络社会支持间起部分中介作用;（3）社会认同在感恩对网络利他行为的正向预测中起加强作用。研究结果有助于进一步揭示感恩等个体因素在网络社会支持对网络利他行为影响中的作用机制。     

两种社会交换对组织公民行为的影响: 组织认同和自尊需要的不同作用

从社会交换理论的角度探讨了组织支持感(POS)和组织外在声望感知(PEP)对组织公民行为的影响, 以及在这一影响过程中组织认同和自尊需要的角色和地位。采用结构方程建模和层次回归分析的方法, 通过对23家企业的员工和主管的配对问卷调查所获取的234份有效数据进行分析, 结果表明: (1)POS对组织认同有着直接的显著影响, 并完全通过组织认同的中介作用对两种组织公民行为(注重个体的和注重组织的组织公民行为)产生间接的影响; (2)PEP对组织认同也有着直接的显著影响, 并完全通过组织认同的中介作用对两种组织公民行为产生间接的影响; (3)个体的自尊需要对POS和组织认同的关系有调节作用, 但对PEP和组织认同的关系没有调节作用。     

利他动机对中小学教师知识共享的影响——组织认同和组织支持感的调节作用

为探讨利他动机、组织认同和组织支持感对知识共享的影响,选取北京市不同学区的20所中小学校的教师进行问卷调查,使用利他行为问卷、组织认同问卷、组织支持感问卷和知识共享问卷获得有效数据1342份。结果发现：（1）中小学教师的利他动机对其知识共享具有显著的正向预测作用;（2）组织认同在中小学教师利他动机与知识共享之间起到调节作用;（3）组织支持感对中小学教师利他动机与组织认同对知识共享的交互效应具有高阶调节作用。本研究检验了个体因素（利他动机）与组织因素（组织认同、组织支持感）变量对知识共享的共同作用,对提升中小学教师知识共享具有一定的指导作用。     

组织公正、组织认同与教师离职意向的关系

通过对700名教师施测Mael和Tetrick组织认同问卷、组织公正问卷和离职意向问卷,结果发现：（1）组织公正能够正向的预测个体的组织认同水平;（2）组织公正能够负向的预测个体的离职意向水平;（3）组织认同在组织公正和离职意向关系中的中介作用不显著。     

Perceived organizational support as a mediator between relational exchange and organizational identification

Using cross-level data from 364 supervisor–subordinate dyads, we examined how relational exchange quality, perceived organizational support (POS), and organizational identification interrelate. We found subordinate POS mediates the relationship between leader-member exchange (i.e., LMX) and organizational identification. We also found the relational context matters—namely, the immediate supervisor’s relationship with his or her manager (i.e., leader–leader exchange, LLX). Our findings suggest higher quality LLX creates a spillover of resources and reduces the negative association between lower quality LMX and POS. Our study extends both social exchange and social identity theories. First, we delineate how relational exchange quality associates with one’s identity in the organization—placing POS as an integrative mechanism between exchange and identity. Second, we expand the purview of social exchange theory by including other proximal (and interpersonal) relationships as context for social exchange between the individual and organization. Limitations, future research directions, and practical implications are also discussed.     

Combined effects of workplace bullying and perceived organizational support on employee behaviors: does resource availability help?

Background and Objective: This research examines the detrimental effects of workplace bullying as a social stressor on employees’ job performance, organizational retaliatory behaviors, and organizational citizenship behaviors and how the availability of support can reduce the negative impact of bullying. Using social exchange theory and the conservation of resources theory as theoretical frameworks, we propose that workplace bullying drains personal resources, leading to reduced job performance, low citizenship behaviors, and increased organizational retaliatory behaviors. We also propose that perceived organizational support acts as moderator, such that it reduces the detrimental effects of bullying on employee behaviors.

Research Design and Methods: We tested our hypotheses in two field studies (N?=?478 and N?=?395) conducted in Pakistan.

Results: The results of both studies supported the assertion that workplace bullying exacerbates employees’ job performance, reduces organizational citizenship behaviors and intensifies organizational retaliatory behaviors. The idea that perceived organizational support would moderate the bullying-work behavior relationships found mixed support. While perceptions of organizational support reinforced the bullying-job performance and bullying-retaliatory behaviors relationships, it did not moderate the bullying-citizenship behaviors relationship in the suggested direction.

Conclusion: The findings show that workplace bullying leads to more organizational citizenship behaviors when employee’s perceptions of organizational support is high.     

包容性领导与下属揭发意愿的关系:一个被调节的中介效应模型

通过332组在职MBA学员样本数据分析验证了包容性领导对下属揭发意愿的影响机制,结果表明:(1)包容性领导显著正向影响下属的揭发意愿;(2)组织支持感在包容性领导与揭发意愿之间起完全中介作用;(3)上司组织代表性调节包容性领导与下属组织支持感之间的关系,上司的组织代表性越高,二者间的正向关系越强;(4)上司组织代表性调节组织支持感对包容性领导与下属揭发意愿之间关系的中介作用。     

Helping Coworkers and Helping the Organization: The Role of Support Perceptions,Exchange Ideology,and Conscientiousness1

This study examined 2 types of organizational citizenship behaviors: those that benefit the organization, and those that benefit one's coworkers. Parallel hypotheses were developed that predicted that support perceptions (both organizational and individual) would predict their respective type of citizenship behavior, and that exchange ideology (also both organizational and individual) would moderate this relation. The contributions of conscientiousness and empathy were also explored for their potential incremental value. Existing measures of perceived organizational support and exchange ideology were used to develop two new measures to assess perceived coworker support and individual exchange ideology. Results from a diverse sample support the importance of support perceptions as well as the moderating role of organizational exchange ideology. With respect to the 2 personality variables, conscientiousness played a significant role, but empathy did not. Implications for citizenship research and practice are discussed.     

Organizational identification and “currencies of exchange”: integrating social identity and social exchange perspectives

We integrate social exchange and social identity perspectives to propose and test the prediction that depending on their level of organizational identification, people may reciprocate the received organizational support using different “currencies of exchange”—reducing turnover intentions or, instead, engaging in extra‐role behavior. Specifically, the relationship of perceived organizational support (POS) with turnover intentions is proposed to be stronger with lower identification, whereas POS is proposed to be more closely related to extra‐role behavior with higher organizational identification. These predictions were supported in a cross‐sectional survey of N = 1,000 employees of a financial services firm. These results speak to the added value of integrating the social exchange perspective with its roots in applied psychology and the social identity perspective with its roots in social psychology in understanding the employee‐organization relationship.     

The incremental validity of organizational commitment,organizational trust,and organizational identification

Organizational commitment (OC), organizational trust (OT), and organizational identification (OI) are three types of psychological attachment to an organization. Each of these three variables captures an organization-targeted attitude toward an employment relationship, but it is unclear whether they have incremental validity over each other. To address this question, this study examined the incremental validity of each variable in predicting job involvement, job satisfaction, turnover intentions, and non-self-report measures of task performance and citizenship behavior. It also examined whether perceived organizational support and psychological contract breach, two other organization-targeted attitudinal variables, were related to OC, OT, and OI when the latter were considered jointly. Meta-analytical evidence suggests that OC, OT, and OI have incremental validity over and above one another in their relationships with some, but not all, of the above correlates. This highlights the need for future research to distinguish these three types of psychological attachment to an organization.     

Social Identification and Sense of Community Among Members of a Cooperative Company: The Role of Perceived Organizational Values1

The aim of this study was to investigate, among members of a large cooperative company, the role of worker status (partner vs. employee), length of service, and cooperative values in influencing organizational identification (OI) and organizational sense of community (OSC). The study involved the totality of members of the cooperative (N = 805; 67.7% partners, 32.3% employees), who completed a self‐administered questionnaire, measuring perceived cooperative values, OI, OSC, and, among partners, identification as a partner. The results indicate that partners, more than employees, perceived the cooperative as living up to its core values and scored higher on OI and OSC. The impact of worker status on OI and OSC was mediated by perceived cooperative values.