Disregarding Preliminary Information When Rating Job Applicants' Performance: Mission Impossible?1

Firms allocate considerable resources to test job applicants' skills and to ensure that hiring decisions are nondiscriminatory. Interpreting selection output in light of preliminary information may undermine the impartiality of personnel selection decisions. In this study, human resource managers were presented preliminary information about a candidate's performance and asked to rate him according to a detailed assessment‐center report of his performance. We examined several interventions for reducing reliance on preliminary information: retrieving assessment‐center information, generating a rating model, or both. Participants (N = 167) excluded preliminary information from the interventions, but relied on it when rating the candidate. The documented failure to control for the effects of preliminary information on subsequent judgments can contribute to improved selection procedures.     

Mnemic neglect is not an artifact of expectancy: The moderating role of defensive pessimism

Research supporting the mnemic neglect model finds that people more easily recall positive than negative personality feedback, even when only asked to imagine that the feedback is real. The same bias is not found when people are asked to recall information about other people. Despite evidence that these findings reflect self‐enhancement motives, more research is needed to rule out the possibility that they instead simply reflect expectancies. Results supported the mnemic neglect model, and revealed that expectancies predicted recall only for a subgroup of participants who did not demonstrate the self–other recall bias characteristic of mnemic neglect: defensive pessimists, who are more likely than other people to process social information by comparing it to their expectancies. These findings suggest that mnemic neglect is not an artifact of expectancies, and is not driven by other self‐evaluation motives (such as self‐verification or self‐assessment). Copyright © 2009 John Wiley & Sons, Ltd.     

Dropped on the way to the top: Gender and managerial derailment

We attempt to make sense of ongoing gender disparities in the upper ranks of organizations by examining gender bias in leaders’ assessments of managers’ derailment potential. In a large managerial sample (Study 1: N ～ 12,500), we found that ineffective interpersonal behaviors were slightly less frequent among female managers but slightly more damaging to women than men when present. Evidence of bias was not found in performance evaluations but emerged when leaders were asked about derailment potential in the future. We replicated this pattern of effects in a second large managerial sample (Study 2: N ～ 35,500) and in two experimental studies (Studies 3 and 4) in which gender and interpersonal behaviors were manipulated. In Study 4, we also showed that when supervisors believe that a manager might derail in the future, they tend to withdraw mentoring support and sponsorship, which are especially critical for women's career advancement. Our research highlights the importance of leaders’ perceptions of derailment potential—which differ from evaluations of performance or promotability—both because they appear to be subject to stereotype‐based gender bias and because they have important implications for the mentoring and sponsorship that male and female managers receive.     

States of curiosity and interest enhance memory differently in adolescents and in children

Curiosity – broadly defined as the desire to acquire new information – enhances learning and memory in adults. In addition, interest in the information (i.e., when the information is processed) can also facilitate later memory. To date, it is not known how states of pre‐information curiosity and post‐information interest enhance memory in childhood and adolescence. We used a trivia paradigm in which children and adolescents (N = 60, 10–14 years) encoded trivia questions and answers associated with high or low curiosity. States of high pre‐answer curiosity enhanced later memory for trivia answers in both children and adolescents. However, higher positive post‐answer interest enhanced memory for trivia answers beyond the effects of curiosity more strongly in adolescents than in children. These results suggest that curiosity and interest have positive effects on learning and memory in childhood and adolescence, but might need to be harnessed in differential ways across child development to optimize learning.     

Categorization in everyday life: the effects of positive and negative categorizations on emotions and self‐views

This study investigates how everyday categorization experiences affect people's emotional responses and self‐views. A representative Dutch population sample (N = 463) was asked to recount a situation in which they were categorized by others. This resulted in a range of categories that were spontaneously evoked by research participants. Participants were asked to think of a situation either where the categorization resulted in negative or in positive expectations about the self. Positive categorization elicited more positive emotions and agreement than negative categorization. However, when positive expectations about the self were formed, people found it less easy to detect that these were based on external categorizations, and were less likely to protest. Mediational analyses showed that because detection was impaired, exposure to positive categorization resulted in lower self‐confidence than exposure to negative categorization. Copyright © 2006 John Wiley & Sons, Ltd.     

Language context guides memory content

The relationship between language and memory was examined by testing accessibility of general knowledge across two languages in bilinguals. Mandarin-English speakers were asked questions such as “name a statue of someone standing with a raised arm while looking into the distance” and were more likely to name the Statue of Liberty when asked in English and the Statue of Mao when asked in Mandarin. Multivalent information (i.e., multiple possible answers to a question) and bivalent information (i.e., two possible answers to a question) were more susceptible to language dependency than univalent information (i.e., one possible answer to a question). Accuracy of retrieval showed language-dependent memory effects in both languages, while speed of retrieval showed language-dependent memory effects only in bilinguals’ more proficient language. These findings suggest that memory and language are tightly connected and that linguistic context at the time of learning may become integrated into memory content.     

Post‐identification feedback effects: Investigators and evaluators

We investigated the effects of post‐identification feedback and viewing conditions on beliefs and interviewing tactics of participant‐investigators, crime reports of participant‐witnesses and participant‐evaluators' credibility judgments of the witnesses. Study 1 participants assumed the roles of witness and investigator (N = 167 pairs). Witnesses' view of a simulated crime video was manipulated by distance from viewing monitor: 2 or 9 ft. Participants made a line‐up identification and received either positive feedback or no feedback. Significant effects for witnesses and investigators were associated with viewing condition and post‐identification feedback. Interviews between investigator‐witness pairs were videotaped. Investigators asked more positive, leading questions when they were led to believe that the witness had identified the suspect. In Study 2 evaluators (N = 302) viewed the witness‐investigator interviews. Viewing condition had no effect on judgments of witness credibility but positive post‐identification feedback led evaluators to judge witnesses as more credible than witnesses who received no feedback. Copyright © 2010 John Wiley & Sons, Ltd.     

How trust in financial supplier information impacts young adults' financial information involvement: The moderating roles of product savings risk and social norm

Although consumers' risk‐taking, supplier trust, social norms and information involvement are central to much of thought in the financial market and consumer economic literature, it is not known how the interplay between consumers' trust in supplier information, risk‐taking behaviour and social norm may influence information involvement. This research contributes to the consumer economic literature by investigating how product savings risk and social norm affect the relationship between young adults' trust in supplier information and their information involvement. On the basis of two samples with young adults who recently have purchased a low‐risk savings product (n = 641) and a high‐risk savings product (n = 219), respectively, several results are obtained. It is found that both product savings risk and social norm positively moderate the relationship between young adults' trust in supplier information and their information involvement. In addition, the results indicate that the three‐way interaction between trust in supplier information, products savings risk and social norm has a positive effect on information involvement. As direct implications, financial authorities and financial service managers should especially consider investing additional resources in developing information trust for high‐risk savings products and should also take social norms into account when considering young adults' high‐risk‐taking behaviour. Copyright © 2017 John Wiley & Sons, Ltd.     

Does matching up features mess up job choice? Boundary conditions on attribute‐salience effects

Research in decision making has suggested that the degree to which features of an option are shared versus unique influences preferences in a way that violates normative rules. The generalizability of these findings to job choice was investigated. Senior‐level, undergraduate job seekers (N = 216) were presented with three jobs from which they were asked to choose one. Attributes for two of the jobs (A and B) remained invariant across conditions, and attributes for a third job (C) were manipulated such that it shared unfavorable features with one of the invariant jobs (A or B) and favorable attributes with the other job (B or A). Results suggested that jobs with unique positive features and shared negative features were preferred over those with unique negative features and shared positive features only when information was presented in a simple (versus complex) format and when participants did not rate the importance of attributes prior to the choice task. We suggest that inferences from feature‐matching research should be qualified by these boundary conditions. Copyright © 2002 John Wiley & Sons, Ltd.     

Examining explanatory mechanisms of positive and expressive writing: Towards a resource-oriented perspective

This study tested the hypothesis that benefits of positive and expressive writing accrue when the intervention matches or activates the participant’s personal resources. Students were randomly assigned to keep a newly developed resource diary (RD, n = 114), which asked the participants to write about positive experiences and personal resources, or an expressive writing diary (ED, n = 114), which asked the participants to engage with negative emotional experiences, at home on three consecutive days per week for four weeks. Participants keeping the RD perceived significantly more social support and reported a significantly better mood at post-test than participants keeping the ED. Compared to a control group (n = 81) treatment effects of both writing interventions were higher for participants with lower pre-test values of well-being and brooding as well as for participants who wrote in an ‘atmosphere of activated resources.’ It is suggested that research should move away from testing deficit-compensating hypotheses towards a stronger resource orientation.     

Use of trait information in the attribution of intentions by popular,average and rejected children

This study aimed to examine the extent to which children's sociometric status is related to the use of trait information. Therefore, 99 children (aged 4–6) were asked to make inferences about protagonists' future actions when positive or negative trait information was given. Results showed that rejected children were less affected by the protagonist's trait information than their more popular peers (average and popular) in both conditions. As well as their frequently reported hostile bias, rejected children also showed a positive bias. This suggests a general delay in social reasoning among rejected children, but can also be explained by a difference in their development of social cognition based on their atypical daily interactions. Copyright © 2004 John Wiley & Sons, Ltd.     

Beliefs Don't Always Persevere: How Political Figures Are Punished When Positive Information about Them Is Discredited

Recent research has extended the belief‐perseverance paradigm to the political realm, showing that negative information about political figures has a persistent effect on political opinions even after it has been discredited. However, little is known about the effects of false positive information about political figures. In three experiments, we find that discrediting positive information generates a “punishment effect” that is inconsistent with the previous literature on belief perseverance. We argue people attempt to adjust for the perceived influence of the false claim when the information is discredited. In this case, when trying to account for the effects of discredited positive information about a politician, people overestimate how much correction is needed and thus end up with a more negative opinion. (By contrast, people underestimate how much correction is needed to adjust for false negative information, leading to belief perseverance.) These results suggest that bogus credit claiming or other positive misinformation can have severe repercussions for politicians.     

Gender‐typing of leadership: Evaluations of real and ideal managers

This research focuses on female underrepresentation in managerial positions. Specifically, two studies examine gender‐typing for managerial roles in Spain using ratings for real and ideal managers. In addition, we analyse the existence of same‐gender bias on evaluations of the behavior of actual leaders. In the first study, 195 Spanish workers evaluate the extent to which gender‐stereotypical traits are important for becoming a successful middle manager in three conditions (female managers, male managers, and managers in general). In the second study, we explore the degree to which the behavior of real Spanish managers is gender‐typed and the existence of same‐gender bias on leadership styles – transformational, transactional and avoidant/passive – and on leadership outcomes – effectiveness, extra effort and satisfaction – from the perspective of subordinates (N = 605). Overall, the results demonstrate that masculine characteristics were rated as more important than feminine characteristics for managerial positions, and they were more often assigned to male managers than to female managers. Unexpectedly, this manager‐male association is stronger among female participants than among male participants. Our findings also demonstrate that women subordinates evaluate their same‐sex supervisors more favorably in transformational leadership, effectiveness, and extra effort. The negative consequences derived from gender‐typing managerial positions are highlighted according to the role congruity theory of prejudice toward female leaders. The positive effects of in‐group female bias on behavior ratings are also noted. The mixed implications of these results for women's advancement to leadership positions are discussed.     

Bias at school: Perceptions of racial/ethnic discrimination among Latino and European American children

Latino and White/European American children (N = 99; 5–11 years of age) participated in a study designed to examine their perceptions of racial/ethnic discrimination in educational settings. Children heard scenarios involving two children of different races/ethnicities, one who received a more positive outcome from a teacher than the other. Children were then asked about the reasons for the differential outcomes. The role of (a) situational information (i.e., the race/ethnicity of the children and teacher in the story, and information about the teacher's past choices); (b) social-cognitive abilities (i.e., theory of mind); and (c) child characteristics (i.e., child's race/ethnicity and racial/ethnic attitudes) in facilitating children's attributions to discrimination was assessed. Results indicated that children most frequently attributed differential outcomes to the quality of work or the ability of students. Children were most likely to make an attribution to discrimination when the teacher rewarded a same-race/ethnicity child and had a history of similar behavior. Children's attention to situational information was moderated, however, by their social-cognitive abilities. Children's own race/ethnicity and ethnic attitudes also affected their perceptions of discrimination.     

Looking for honesty: The primary role of morality (vs. sociability and competence) in information gathering

Research on the two fundamental dimensions of social judgment, namely warmth and competence, has shown that warmth has a primary and a dominant role in information gathering about others. In two studies we examined whether the sociability and morality components of warmth play distinct roles in such a process. Study 1 (N = 60) investigated which traits were mostly selected when forming impressions about others. The results showed that, regardless of the task goal, traits related to morality and sociability were differently processed. Furthermore, participants were more interested in obtaining information about morality than about sociability when asked to form a global impression about others. Study 2 (N = 98) explored the adoption of asymmetric/symmetric strategies when asking questions to make inferences on others. As predicted, participants adopted an asymmetrically disconfirming strategy on morality traits, while they looked for more symmetrical evidence on sociability or competence traits. Overall, our findings indicated a distinct and a dominant role of the moral component of warmth in the information‐gathering process. Copyright © 2010 John Wiley & Sons, Ltd.     

Does alcohol loosen the tongue? Intoxicated individuals' willingness to report transgressions or criminal behavior carried out by themselves or others

Police commonly interview intoxicated suspects. This is concerning when suspects are innocent because intoxication often leads to a higher risk for impulsive decision making and reduces inhibition. However, the manner in which intoxication affects people's reporting of unethical or criminal actions carried out by themselves or others is unknown and was thus addressed in the current study. Participants (N = 116) were randomly assigned to one of six conditions based on a 2 (transgression: self, other) × 3 (alcohol condition: low‐to‐moderate intoxication, placebo, sober‐control) between‐participants design. After drinking their assigned beverages, participants were asked to disclose a transgression. No main effect of alcohol emerged. However, the odds that participants would report a transgression were significantly higher if they were asked to report a personal, rather than someone else's, transgression. Overall, low‐to‐moderate intoxication did not increase the likelihood of sensitive information disclosure in this initial study, but additional research is needed.     

Episodic memory updating: The role of context familiarity

We previously demonstrated that spatial context is a powerful reminder that can trigger memory updating (Hupbach, Hardt, Gomez, & Nadel in Learning & Memory, 15, 574–579 2008). In the present study, we asked whether the familiarity of the spatial context modulates the role of spatial context as a reminder. Since context familiarity can be easily manipulated in children, we chose 5-year-olds as study participants. In two experiments, we demonstrated robust memory-updating effects in children. Spatial context triggered incorporation of new information into old memories only when the context was unfamiliar. In highly familiar spatial environments (children’s homes), spatial context did not initiate memory updating. Other reminders (the experimenter and a reminder question) became highly effective in familiar contexts. These findings shed further light on the specific conditions that trigger memory updating and support the view that the mechanisms underlying it are similar in children and adults.     

Recalling an event one year later: the impact of props,drawing and a prior interview

One hundred and one 5‐year‐old children were interviewed about a routine health assessment carried out at school following delays of both 3 days and 1 year or 1 year only. Children were interviewed with prototypical medical items and a doll (props), with verbal prompts only (verbal), or with drawing (drawing). There was a decrease in both the amount and the accuracy of the information children reported over the 1‐year delay, but no effect of the prior (3‐day) interview. Children interviewed with props recalled more information than those asked to draw or interviewed with verbal prompts only, particularly at the long delay. Correct information was more likely to be repeated across interviews than were errors, and, whereas information repeated across interviews was highly reliable, information introduced for the first time after 1 year was not, particularly when children drew. These findings have important implications in applied contexts such as when children are called upon to provide testimony following very long delays. Copyright © 2000 John Wiley & Sons, Ltd.     

Should I just listen to you or change your mind too? Target's perceived efficacy of agents’ interpersonal affect improvement strategies

People shape and influence others’ emotions every day. If these attempts are perceived as successful, they may have a positive effect on people's relationships and well-being. Across two studies, targets’ perceived efficacy of regulation strategies to improve their sadness and anxiety/stress has been investigated. In Study 1, participants (n = 120) were provided with two scenarios depicting sadness and anxiety/stress and asked to imagine themselves in these situations. Afterwards, they were provided with different regulation strategies and asked to rate their perceived efficacy to downregulate their sadness and anxiety. In Study 2, participants (n = 120) were asked to describe a situation where they felt sad and another one where they felt anxious. They were then provided with strategies aimed at reducing their sadness and anxiety. Results from both studies showed that whereas for sadness higher perceived efficacy was predicted by affective engagement, for anxiety/stress was predicted by cognitive engagement.