Perceived deep-level dissimilarity: Personality antecedents and impact on overall job attitude, helping, work withdrawal, and turnover

The current research extends three research areas in relational demography: considering deep-level dissimilarity in theory building, assessing dissimilarity perceptions directly in theory testing, and examining the antecedents of dissimilarity perceptions. The results, based on two field studies using diverse samples, demonstrate the effects of enduring personality traits of Extraversion and Agreeableness on an individual’s perceived deep-level dissimilarity to coworkers in the workgroup, and the effects of perceived deep-level dissimilarity beyond the effects of actual dissimilarity and perceived surface-level dissimilarity on critical work outcomes, including the individual’s overall job attitude, and behaviors of helping, work withdrawal, and actual voluntary turnover.     

The Role of Perceived Demographic Dissimilarity and Interaction in Customer‐Service Satisfaction1

The purpose of the current study was to examine the influence of perceived demographic dissimilarity and interaction on customer‐service satisfaction. Data were collected from 301 spectators at a professional men's tennis tournament. Results indicate that perceived demographic dissimilarity was negatively associated with customer service satisfaction. Further, this relationship was moderated by the amount of interaction between the employee and customer, such that the negative relationship was strongest when interaction was high. Results are discussed in terms of the theoretical implications related to relational demography and practical implications in terms of the “business case” for diversity.     

Individual Differences in Commitment to Value‐Based Beliefs and the Amplification of Perceived Belief Dissimilarity Effects

The commitment to beliefs (CTB) framework (Maxwell‐Smith & Esses, 2012) proposes that there are individual differences in the extent to which people generally follow beliefs that are a reflection of their values. The current research hypothesized that CTB would amplify the effects of perceived belief dissimilarity or incompatibility, such that individuals higher in CTB would display more pronounced reactions to belief‐relevant groups, events, or individuals seen as incompatible with their value‐based beliefs. We tested our hypothesis in three studies that assessed participants' CTB and their perceptions of belief dissimilarity or incompatibility with regard to other religious groups (Study 1), political parties during a national election (Study 2), and their romantic partner (Study 3). CTB amplified the effects of perceived belief dissimilarity or incompatibility on people's biases toward other religious groups, voting intentions and behavior in a national election, and their evaluative and behavioral responses toward their romantic partner. These results collectively suggest that perceptions of belief dissimilarity or incompatibility are particularly important cues for individuals with higher levels of CTB as they encounter other people or events that are relevant to their beliefs.     

Importance of friendship potential in reducing the negative effects of dissimilarity

The purpose of this study was to examine the influence of friendship potential on perceptions of dissimilarity among persons in diverse groups. The author gathered data at the beginning and end of a 15-week semester from college students enrolled in physical activity classes. Structural equation modeling indicated that friendship potential was negatively related to perceptions of deep-level dissimilarity at the end of the semester. This relation was moderated by perceptions of such dissimilarity at the beginning of the semester. The author found the perceived dissimilarity to be negatively associated with affective reactions to the class. The author discusses findings in terms of contributions and implications for diverse groups.     

Do perceived differences in religion matter at work?

Over 90% of the United States population affiliates with an organised religion. There has been, however, very little research regarding religion in work organisations. This study focuses on the effects of individual perceptions of religious dissimilarity, as a characteristic of deep-level diversity, on perceived cohesion. A scale is developed to measure individual perceptions of the dissimilarity of religion. Two different studies are used to establish reliability and validity of this scale. In addition, some implications of the negative relationship between individual perceptions of religious dissimilarity and perceived cohesion for organisations are discussed.     

Sticking Out Like a Sore Thumb: Employee Dissimilarity and Deviance at Work*

This study examined demographic‐ and personality‐based employee dissimilarities in relation to organizational and interpersonal deviant behaviors. Perceived organizational support (POS), organizational commitment, perceived coworker support, and coworker satisfaction were proposed as mediators. The results revealed that dissimilarities in ethnicity, Agreeableness, and Openness to Experience were significantly related to organizational deviance; dissimilarities in gender, Conscientiousness, and Extraversion were significantly related to interpersonal deviance. In addition, ethnic dissimilarity negatively predicted POS and organizational commitment, age dissimilarity positively predicted perceived coworker support, Extraversion dissimilarity positively predicted coworker satisfaction, Agreeableness dissimilarity negatively predicted POS, and Openness to Experience dissimilarity negatively predicted POS, organizational commitment, perceived coworker support, and coworker satisfaction. Finally, POS partially mediated the relationship between Agreeableness dissimilarity and organizational deviance. Interpretations of results, implications for management, and future research are discussed.     

Predictors and outcomes of sports coaches’ athlete-invested contingent self-worth

Some sports coaches not only invest considerable time and energy in their athletes, but also attach their self-worth to the successes and failures of their athletes. Grounded in Self-Determination Theory, the present study aimed to examine the theoretical predictors and outcomes of such Athlete-Invested Contingent Self-worth (AICS). Results from a cross-sectional study (Study 1; N = 740, M_age = 34.37 years) and an experimental vignette-based study among youth sports coaches (Study 2; N = 318, M_age = 38.94 years) indicated that AICS was positively related to a controlling coaching style and negatively related to a structuring style. Study 1 showed that a perceived evaluative club board was positively related to AICS, and Study 2 further demonstrated that poor performance was negatively associated with AICS and that an evaluative climate was related to AICS through experiences of need frustration. The discussion focuses on the pitfalls of coaches’ contingent self-worth for the development of their athletes.     

The associations of cultural worldviews,political orientation,and trust with COVID-19 risk beliefs in the U.S.

Given that risk beliefs predict engagement in behaviors to prevent disease, it is important to understand the factors associated with risk beliefs. In the present paper, we conducted path analyses to investigate the associations of belief systems (political orientation and cultural worldviews of individualism and hierarchy) with COVID-19 risk beliefs (i.e., perceived likelihood, perceived severity, and worry about disease; Studies 1 and 2), and the indirect effect through trust in information sources in these relationships (Study 1). Two online panels of U.S. adults were surveyed at three timepoints during the COVID-19 pandemic (Study 1: baseline n = 1,667, 1-year follow-up n = 551; Study 2: n = 404). Results of path analyses indicated that, across studies and timepoints, when controlling for political orientation, trust, and demographic factors, greater individualism had consistent significant direct effects on lower perceived severity and worry about COVID-19, whereas greater hierarchy had consistent significant direct effects on lower perceived severity. However, after accounting for cultural worldviews of individualism and hierarchy (and trust and demographic factors), none of the associations among political orientation and any of the three COVID-19 risk beliefs were significant. The test of indirect effects indicated that individualism and hierarchy were indirectly associated with lower perceived severity of and worry about COVID-19 through less trust. The findings suggest that cultural worldviews of individualism and hierarchy play a role in shaping people's risk beliefs.     

Do Some People Need Autonomy More Than Others? Implicit Dispositions Toward Autonomy Moderate the Effects of Felt Autonomy on Well‐Being

The present studies examined whether implicit or explicit autonomy dispositions moderate the relationship between felt autonomy and well‐being. Study 1 (N = 187 undergraduate students) presents an initial test of the moderator hypothesis by predicting flow experience from the interaction of autonomy need satisfaction and autonomy dispositions. Study 2 (N = 127 physically inactive persons) used vignettes involving an autonomy (un)supportive coach to test a moderated mediation model in which perceived coach autonomy support leads to well‐being through basic need satisfaction. Again, the effects of need satisfaction on well‐being were hypothesized to be moderated by an implicit autonomy disposition. Study 1 showed that individuals with a strong implicit autonomy (but not power or achievement) motive disposition derived more flow experience from felt autonomy than individuals with a weak implicit autonomy disposition. Study 2 revealed that perceived autonomy support from sports coaches, which we experimentally induced with a vignette method, leads to autonomy satisfaction, leading in turn to positive effects on well‐being. This indirect effect held at high and average but not low implicit autonomy disposition. The results indicate that the degree to which people benefit from autonomy need satisfaction depends on their implicit disposition toward autonomy.     

Feminist and sympathetic feminist consciousness

Data from the 1976 American National Election Study were used to assess the effects of one outgroup characteristic, belief similarity—dissimilarity, on the enhancement of women's feminist consciousness. Women were focused on as the ingroup and men as the outgroup. The sample consisted of 677 women who believed that women should have an equal role with men. Outgroup belief similarity referred to women's perception that most men supported an equal role for women and outgroup dissimilarity to the perception that men did not support an equal role. Results indicated that outgroup belief similarity significantly enhanced women's feminist consciousness. Women who supported an equal role and perceived outgroup belief dissimilarity scored higher on cognitive and behavioural measures of feminist consciousness than those who supported an equal role but did not perceive outgroup dissimilarity. Secondary analyses were undertaken assessing the effect of ingroup belief similarity dissimilarity on the enhancement of sympathetic feminist consciousness among men.     

Autonomy support from parents and coaches: Synergistic or compensatory effects on sport-related outcomes of adolescent-athletes?

ObjectivesThis study examined how autonomy support from parents and autonomy support from coaches are associated with sport-related outcomes of adolescent-athletes. Two alternative hypotheses were proposed: (a) a synergistic socialization interaction in which high levels of autonomy support provided by parents and coaches are both needed to obtain the most positive sport-related outcomes, (b) a compensatory-protective interaction in which coaching autonomy support is more important for sport-related outcomes in athletes perceiving lower levels of parental autonomy support.DesignTwo studies using prospective designs.MethodStudy 1 was conducted with adolescent soccer players (N = 46) and Study 2 was conducted with gymnasts (N = 85). In both studies, athletes reported the extent to which they perceived their parents and coaches provided autonomy support. Athletes also completed scales assessing their motivation toward sport (Studies 1 and 2), situational motivation prior to and following a competition (Study 2), and need satisfaction (Study 1). Sport achievement and performance were also assessed in the form of goal attainment (Study 1), self-reported achievement following the competition (Study 2), and flow states (Study 2). Hierarchical moderated regressions were conducted in order to test our competing hypotheses.ResultsAnalyses provided support for the compensatory-protective interaction hypothesis. Coaching autonomy support was more strongly related to sport motivation, need satisfaction, sport achievement, and flow in athletes who perceived lower level of parental autonomy support.ConclusionsThis research program provided support for the study of the interactive effect of perceived autonomy support from distinct socialization agents (i.e., parents and coaches) and its impact on adolescent-athletes.     

Social cohesion predicts COVID-19 vaccination intentions and uptake

COVID-19 vaccination is widely regarded as an individual decision, resting upon individual characteristics and demographic factors. In this research, we provide evidence that psychological group membership, and more precisely, social cohesion—a multidimensional concept that encompasses one's sense of connectedness to, and interrelations within, a group—can help us understand COVID-19 vaccination intentions (Study 1) and uptake (Study 2). Study 1 is a repeated-measures study with a representative sample of 3026 Australians. We found evidence that social cohesion can be conceptualised as a multidimensional structure; moreover, social cohesion at Wave 1 (early in the COVID-19) predicted greater vaccination intention and lower perceived risk of vaccination at Wave 2 (4 months later). In Study 2 (a cross-sectional study, N = 499), the multidimensional structure of social cohesion was associated with greater uptake of vaccine doses (in addition to willingness to receive further doses and perceived risk of the vaccine). These relations were found after controlling for a series of demographic (i.e., sex, age, income), health-related factors (i.e., subjective health; perceived risk; having been diagnosed with COVID-19), and individual differences (political orientation, social dominance orientation, individualism). These results demonstrate the need to go beyond individual factors when it comes to behaviours that protect groups, and particularly when examining COVID-19 vaccination—one of the most important ways of slowing the spread of the virus.     

South Korean counselors’ perceived multicultural counseling competence: Relationship with openness to experience,perceived general counseling competence,and multicultural counseling education/practice

This study investigated variables related to the perceived multicultural counseling competence (MCC) of South Korean counselors. The relationship between perceived MCC and demographic information was explored, and effects of openness to experience, general counseling competence, and multicultural counseling education/practice on perceived MCC were examined.  Results revealed no relationship with demographic information and perceived MCC and significant effects of general counseling competence and multucultural counseling education/practice on perceived MCC. Implications for multicultural counseling training and future research are discussed.     

Deconfounding the effects of dominance and social acceptance on self-esteem.

Three studies examined the independent effects of social acceptance and dominance on self-esteem. In Studies 1 and 2, participants received false feedback regarding their relative acceptance and dominance in a laboratory group, and state self-esteem was assessed. Results indicated that acceptance and dominance feedback had independent effects on self-esteem. Study 2 showed that these effects were not moderated by individual differences in participants' self-reported responsivity to being accepted versus dominant. In Study 3, participants completed multiple measures of perceived dominance, perceived acceptance, and trait self-esteem. Results showed that both perceived dominance and perceived acceptance accounted for unique variance in trait self-esteem, but that perceived acceptance consistently accounted for substantially more variance than perceived dominance. Also, trait self-esteem was related to the degree to which participants felt accepted by specific people in their lives, but not to the degree to which participants thought those individuals perceived them as dominant.     

An Ecologically Differentiated, Multifactor Model of Adolescent Network Orientation

The paper presents a test of an ecologically differentiated model of social network orientation for adolescents that distinguished between different social network reference groups (family, peers, and nonfamily adults). The model was tested in two consecutive studies. Study 1 describes initial model development (N = 120). Study 2 presents a confirmatory factor analysis with a second sample (N = 430) to replicate the factor structure developed in Study 1. Results supported a three-factor model of network orientation that differentiated between network reference groups. Analyses of concurrent and predictive validity indicated that orientation to network reference groups was differentially related to the perceived quality and frequency of support from members of respective social network groups. Group differences (gender, race) regarding network orientation to different network reference groups were consistent with studies of other social network processes. Implications for the study of the network orientation and the study of social networks more generally are discussed.     

Target Meaning-Making of Workplace Incivility Based on Perceived Personality Similarity with Perpetrators

Abstract

Target meaning-making of incivility (i.e., the ways targets assess uncivil events) has received attention as an important mediating mechanism in explaining the varied outcomes of incivility. The present study draws on person-environment (PE) fit theory, as well as the similarity-attraction paradigm and repulsion hypothesis, to uncover how perceived personality (dis)similarity affects both cognitive (i.e., attribution, negative appraisal) and emotional reactions (i.e., hostility) to incivility. Specifically, we examine whether incongruence between target personality and perceived perpetrator personality worsens target meaning-making (vice versa for personality congruence). Study 1 (N?=?479 employees) addressed (dis)similarity in agreeableness, while Study 2 (N?=?296 working adults) addressed (dis)similarity in neuroticism. Based on polynomial regressions with response surface modeling, the results generally supported the hypotheses. Along the line of dissimilarity, targets often assessed (i.e., attributed intent to, appraised, reacted emotionally to) uncivil events more negatively when they perceived personality dissimilarity with perpetrators. However, similarity in personality did not always have the opposite effect by buffering against negative assessments; meaning-making was worse when both parties scored high on neuroticism. Implications for workplace incivility and PE fit literatures are discussed, along with practical implications that highlight information elaboration and perspective taking.     

Performing well in an evaluative situation: The roles of perceived competence and task-irrelevant interfering thoughts

Abstract

This research expands on previous research by arguing and demonstrating that high perceived competence buffers the detrimental effects of an evaluative situation. In Study 1 (n=75, 38.7% male), the situation (evaluative vs. non-evaluative) and perceived competence (high vs. low) were manipulated, whereas in Study 2 (n=42, 33.3% male), perceived competence relied on naturally occurring differences in perceived competence. The results of Study 1 indicate that people may underachieve in an evaluative situation. More importantly, in Study 2 it was demonstrated that such an evaluative situation had only a negative effect on test performance among individuals low in perceived competence. The occurrence of task-irrelevant interfering thoughts during task completion accounted for this inimical effect of an evaluative situation on test performance among these individuals.     

What makes us busy? Predictors of perceived busyness across the adult lifespan

Busier people tend to perform better on cognitive tasks than less busy individuals. Nevertheless, the characteristics that are associated with greater perceived busyness are unknown. To address this question participants (N?=?463) from the Dallas Lifespan Brain Study (ages 20–89) completed a self-report busyness assessment and demographic, health, personality, and lifestyle measures. Results revealed that perceived busyness peaked in 30-year-olds, showed age-related decreases until age 60, and then remained stable. Moreover, women generally reported being busier than men. Analysis of age by gender interactions revealed that men exhibited a significant cubic age effect for busyness, whereas women did not. Overall, younger age, female gender, agreeableness, neuroticism, frequent participation in novel activities, and enjoyment of cognitive processing were independently associated with being busier, and the characteristics related to busyness were generally stable across age. Notably, participation in novel activities and need for cognition were the most predictive lifestyle characteristics, supporting the framing of busyness as an indicator of mental engagement. We also propose personality-based sources of self-generated and other-generated busyness.     

Experiential differences between voluntary and involuntary job redundancy on depression,job‐search activity,affective employee outcomes and re‐employment quality

The current study used learned helplessness theory and legacy theory to examine experiential differences in voluntary vs. involuntary job redundancy in a baseline study (Study 1) and a 3‐month retest (Study 2). The sample for Study 1 comprised 102 job seekers who had voluntarily taken a job redundancy and 114 job seekers who had been made involuntarily redundant from their last job. Results at Study 1 showed that voluntarily redundant participants experienced lower levels of depression and engaged in more job‐search activity than those who experienced involuntary redundancy. Employees who became re‐employed 3 months later (voluntarily redundant N = 28, involuntarily redundant N = 26) were compared on depression, organizational commitment, perceived job insecurity and perceived re‐employment quality. The involuntarily redundant employees reported higher depression, lower organizational commitment, higher perceived job insecurity and lower perceived re‐employment quality. The voluntarily redundant employees also experienced a significant drop in depression upon re‐employment while the involuntarily redundant employees reported no significant changes to depression scores from baseline. Implications for practice and future research are discussed together with the limitations of the two studies.