Appraisal antecedents of shame and guilt: support for a theoretical model

Four studies used experimental and correlational methods to test predictions about the antecedents of shame and guilt derived from an appraisal-based model of self-conscious emotions (Tracy & Robins, 2004). Results were consistent with the predicted relations between appraisals (i.e., causal attributions) and emotions. Specifically, (a) internal attributions were positively related to both shame and guilt; (b) the chronic tendency to make external attributions was positively related to the tendency to experience shame; and (c) internal, stable, uncontrollable attributions for failure were positively related to shame, whereas internal, unstable, controllable attributions for failure were positively related to guilt. Emotions and attributions were assessed using a variety of methods, so converging results across studies indicate the robustness of the findings and provide support for the theoretical model.     

Causal Attributions of Ghanaian Industrial Workers for Accident Occurrence

This study confirms the self-defensive attribution hypothesis on causal attributions of accidents in Ghana's work environment. In this investigation, Ghanaian industrial workers and their supervisors assigned causality to industrial accidents, and their responses were compared. The results showed that the victims attributed their accidents to external causes to a greater extent than did the supervisors, and to internal causes to a lesser extent than did the supervisors. This finding reflects the tendency toward self-protective bias, whereby people tend to project blame for their failures onto external circumstances.     

Cognitive Induction of Anger and Depression: The Role of Power, Attribution, and Gender

The causes of and contributors to negative emotions have been areas of interest in psychology for decades. Recent work has shown a variety of negative emotions, including anger and depression, to be related. The present study investigated the effects of power, attributional style, and gender on anger and depression using a series of narrative mood inductions presented to 120 undergraduates. Results indicated that participants in the external attribution and low power conditions demonstrated significantly higher levels of postinduction anger than those in other conditions. In addition, the influence of internal attributions on postinduction depression scores approached significance. The effectiveness of the study's mood induction methodology is discussed and suggestions are made for future research.     

Conservatism and Perceptions of Poverty: An Attributional Analysis1

Attribution theory was used to relate causal explanations for poverty to affect and behavioral intentions. In Experiment 1, student subjects rated 13 causes of poverty on importance, the attribution of controllability, blame, affects of pity and anger, and judgments of help-giving (personal help and welfare). Two individual differences, conservatism and the belief in a just world, were also assessed. A principal components analysis categorized the causes into three types: individualistic, societal, and fatalistic. Conservatism correlated positively with a belief in the importance of individualistic causes, controllability, blame, and anger, and it correlated negatively with perceptions of the importance of societal causes, pity, and intentions to help. No systematic effects of the belief in a just world emerged. A structural equation analysis revealed that personal help is emotionally determined, whereas welfare judgments are directly related to attributions of responsibility and political ideology. Experiment 2 revealed a similar pattern of results using a nonstudent sample.     

Attribution Processes and Stages of Adult Life Development Among Adult University Students1

This study investigated the relationship between stages of adult life development and causal attributions for attending college among a sample of nontraditional students. It was hypothesized that the meaning of attending school is reflected in the kinds of attributions that are given for attending school. It was also hypothesized that internal attributions are more common at later stages of adult life development. The findings confirmed the existence of internal and external (career and situational) cognitive attributional dimensions, with the internal dimension being the strongest. Coherent stages of adult life development were identified, which corresponded to a transitional stage, an early adult stage, and a mid-adult stage. Students in the transitional stage were less likely to give external situational attributions, and students in the mid-life stage were more likely to give external situational attributions. There was also a tendency for internal attributions to increase during the mid-life phase, although the relationship was not highly significant. The findings are discussed in the context of attribution theory and adult life development theory as well as in terms of implications for educational policy.     

Hierarchical Position, Gender, Accident Severity, and Causal Attribution

The two studies reported here confirmed the role of the attributor's hierarchical level in causal attributions about accidents in different types of organizations. In both studies, supervisors vs. subordinates had to analyze a minor work accident vs. a serious one. The first study used male vs. female subjects, whereas the second compared the target's position in the same (in-group) vs. different (out-group) hierarchical level as the attributor. In all cases, more internal attributions than external ones were given to explain the accident. These results demonstrate a tendency toward defensive attribution, whereby people tend to protect themselves or their group from blame or prejudice (Shaver, 1970a). This self-protective attribution bias was found to increase with accident severity, particularly in Study 2. The conclusion offers some suggestions for accident analysis and prevention.     

Individual Determinants of Behavioral Intentions: What tells us that practitioners really want to change hiring strategies?

The current study investigated hiring managers' intentional readiness to change hiring procedures as a function of individual determinants, such as their self‐efficacy beliefs, causal attributions, and past behaviors. Hiring managers from three large organizations were recruited to participate and provide information about their current hiring processes and personal experiences. Results showed that self‐efficacy beliefs had a strong negative relationship with intentional readiness to change. Managers' past behavior, in terms of use of unstructured interviews and external attributions of failure, were negatively associated with intentional readiness to change, while use of unstructured interviews and external attribution of success were positively associated with intentional readiness to change. Furthermore, the interactive effect of causal attribution and use of selection methods played a significant role in explaining intentional readiness for change. The results indicated that recruiting managers who preferred using unstructured interviews and attributed failures to external causes were less willing to change hiring practices than those who made less use of unstructured interviews and explained their failure externally. Implications and limitations are discussed.     

Self-esteem and performance on word tasks

The authors investigated word-task performance of 192 postgraduate Indian women, grouped according to high or low self-esteem, after different causal attributions for failure. The subsequent performance of the low-self-esteem (LSE) participants improved after reattribution training. When the LSE participants were induced to attribute their prior failure to external causes, the external attribution not only reduced their natural tendency toward self-blame but also broke the self-defeating cycle, thereby enabling them to improve their subsequent performance.     

Attributions for Successful and Unsuccessful Health Behavior Change

In an application of Weiner's (1985) attributional theory of motivation, 466 undergraduates gave attributions for their own successful or unsuccessful health behavior changes using a retrospective incident-report questionnaire. Scores from the Causal Dimension Scale (CDS; Russell, 1982) indicated that the average attribution was internal, unstable, and controllable, and that success attributions were more stable and controllable than failure attributions. By a large margin, the most common attribution types were internal-unstable-controllable causes for unsuccessful attempts, followed by internal-stable-controllable and internal-unstable-controllable causes for successes. These findings correspond to a pattern known as personal changeability of causes, which enhances perceived control ova both positive and negative outcomes. Stable attributions were associated with maintenance of health behavior changes and with expectations that negative outcomes would continue into the future. The personal-changeability tendency was strong for change attempts involving eating, but modified by a self-serving effect for exercise and substance use and by a self-effacing effect for road safety.     

Affective state mediates causal attributions for success and failure

The influence of affect on causal attributions for success and failure was examined in this experiment. A positive, neurtral, or negative mood was induced in subjects who then learned they had either succeeded or failed an aptitude test taken previously. Relative to neutral mood control conditions, subjects in both positive and negative mood conditions showed a pronounced self-serving bias, particularly following success. The finding is interpreted as self-regulation of affective state. Specifically, causal attribution of success to internal factors can sustain or enhance positive affect; attribution of failure to external factors can diminish negative affect. Ancillary analyses corroborated this interpretation.     

Causal Attributions,Perceived Control,and Psychological Adjustment: A Study of Chronic Fatigue Syndrome1

Causal attributions control, beliefs, and helpful and unhelpful support attempts were examined among people experiencing chronic fatigue syndrome (CFS) and their close others. Results revealed that 84% of respondents with CFS believed that their illness was due, at least in part, to physical or external causes, whereas 47% mentioned internal/psychological causes. Reports of internal causal attributions for CFS were positively correlated with indicators of poor psychological adjustment among those with CFS. Having an external locus of control (i.e., to powerful others) was also associated with poorer psychological adjustment among respondents with CFS. Close others' causal attributions to internal factors were related to frequency of self‐reported unhelpful support attempts and to reports of depression and anxiety those respondents with CFS.     

Effects of Employee Sickness Presence on Customer Repurchase and Recommendation Intentions: The Role of Customer Affective Reactions

Sickness presence can have important individual and organizational consequences, such as health deterioration or productivity loss. Additional risks, such as negative customer reactions, may be particularly relevant in the service sector. Based on affective events theory and appraisal theories, we hypothesize that employee sickness presence negatively impacts customer repurchase and recommendation intentions. Furthermore, we explore potential affective mechanisms of these effects, including disease avoidance, personal anger, moral outrage, post-consumption guilt, and customer compassion for the employee. We conducted four studies, including three experimental vignette methodology studies (Ns?=?227, 72, and 763) and a qualitative study (N?=?54). In Study 1, employee sickness presence had negative effects on repurchase and recommendation intentions. Results of Study 2 show that customers experienced disgust, fear, anger, guilt, compassion, and indifference in response to sickness presence. In Study 3, anger explained the negative effects of employee sickness presence on repurchase and recommendation intentions, while appraisals of moral fairness were negatively related to both customer intentions. Finally, in Study 4, disgust and anger explained negative effects, while fear, guilt, and compassion explained positive effects of employee sickness presence on customer intentions. Appraisals of goal incongruence, reduced agency of the customer, and uncertainty were negatively related to customer intentions. The physical absence of the customer in the service encounter (phone call) mitigated the experience of disgust, fear, and anger, whereas it exacerbated feelings of compassion for the ill employee.

     

Counterfactuals,emotions, and context

Participants recalled either a negative academic or interpersonal experience, and the relations among counterfactual thinking, negative emotions, and attributions of blame and control were examined. Situational context effects on attribution, counterfactual thinking, and emotion were observed, indicating a greater tendency toward self-focused cognition and emotion in the academic context than in the interpersonal context. Consistent with recent theorising, upward counterfactual thinking was associated with negative emotions of guilt, shame, regret, disappointment, and sadness. However, there was no indication that downward counterfactual thinking regulated emotion as previous literature suggests. Implications for functional and process theories of counterfactual thinking are discussed.     

Self-Esteem and Performance on Word Tasks

Abstract

The authors investigated word-task performance of 192 postgraduate Indian women, grouped according to high or low self-esteem, after different causal attributions for failure. The subsequent performance of the low-self-esteem (LSE) participants improved after reattribution training. When the LSE participants were induced to attribute their prior failure to external causes, the external attribution not only reduced their natural tendency toward self-blame but also broke the self-defeating cycle, thereby enabling them to improve their subsequent performance.     

An attributional approach to moods and the menstrual cycle.

Acceptance of an attribution pattern linking negative moods (depression, irritability) to the approach of menstruation and the likelihood of internal and external attributions were examined in a questionnaire study in which cycle phase (pre- versus postmenstrual), mood (positive versus negative), and environment (pleasant versus unpleasant) were varied. Subjects' rating indicated that (a) biology was judged important for explaining negative moods occurring premenstrually: (b) inconsistency between mood and environment produced more internal (personality) attributions, while consistency enhanced external attributions; and (c) emotionally expressive behavior was thought to reflect underlying personality dispositions despite extenuating situational factors (assumed personal causation). The theoretical relevance of the findings to a new conceptualization of premenstrual emotionality and to an attributional chain relating female self-concept and premenstrual tension is discussed.     

Perfectionism, achievement motives, and attribution of success and failure in female soccer players

While some researchers have identified adaptive perfectionism as a key characteristic to achieving elite performance in sport, others see perfectionism as a maladaptive characteristic that undermines, rather than helps, athletic performance. Arguing that perfectionism in sport contains both adaptive and maladaptive facets, the present article presents a study of N = 74 female soccer players investigating how two facets of perfectionism-perfectionistic strivings and negative reactions to imperfection (Stoeber, Otto, Pescheck, Becker, & Stoll, 2007 )-are related to achievement motives and attributions of success and failure. Results show that striving for perfection was related to hope of success and self-serving attributions (internal attribution of success). Moreover, once overlap between the two facets of perfectionism was controlled for, striving for perfection was inversely related to fear of failure and self-depreciating attributions (internal attribution of failure). In contrast, negative reactions to imperfection were positively related to fear of failure and self-depreciating attributions (external attribution of success) and inversely related to self-serving attributions (internal attribution of success and external attribution of failure). It is concluded that striving for perfection in sport is associated with an adaptive pattern of positive motivational orientations and self-serving attributions of success and failure, which may help athletic performance. In contrast, negative reactions to imperfection are associated with a maladaptive pattern of negative motivational orientations and self-depreciating attributions, which is likely to undermine athletic performance. Consequently, perfectionism in sport may be adaptive in those athletes who strive for perfection, but can control their negative reactions when performance is less than perfect.     

The role of consumer ethical beliefs in product‐harm crises

The purpose of this paper is to investigate the consumer reaction during a product‐harm crisis by examining the interdependencies that exist among their ethical beliefs as consumers, their attributions of blame, their feelings of anger and finally their purchase intentions towards the affected company. To test the five research hypotheses, a questionnaire containing a hypothetical crisis scenario of a fictitious company was distributed to 277 consumers. Respondents were asked to read the scenario and answer questions regarding their attribution of responsibility to the company, their feelings of anger and their purchase intentions. In order to investigate consumers' ethical beliefs, a Consumer Ethics Scale was also included in the questionnaire. Structural equation modelling revealed a significant, positive correlation between attributions of blame, anger and ethical beliefs. Moreover, anger negatively affects purchase intentions, whereas the attribution of blame was not found to be significantly connected to purchase intentions. In spite of the rational connection between ethics and crisis, there is lack of research correlating these two concepts. Based on this gap in the literature, the current research attempts to connect ethical beliefs with consumer reactions and emotions during product‐harm crises. Copyright © 2011 John Wiley & Sons, Ltd.     

Cultural affordances and emotional experience: socially engaging and disengaging emotions in Japan and the United States

The authors hypothesized that whereas Japanese culture encourages socially engaging emotions (e.g., friendly feelings and guilt), North American culture fosters socially disengaging emotions (e.g., pride and anger). In two cross-cultural studies, the authors measured engaging and disengaging emotions repeatedly over different social situations and found support for this hypothesis. As predicted, Japanese showed a pervasive tendency to reportedly experience engaging emotions more strongly than they experienced disengaging emotions, but Americans showed a reversed tendency. Moreover, as also predicted, Japanese subjective well-being (i.e., the experience of general positive feelings) was more closely associated with the experience of engaging positive emotions than with that of disengaging emotions. Americans tended to show the reversed pattern. The established cultural differences in the patterns of emotion suggest the consistent and systematic cultural shaping of emotion over time.     

The Backbone of Closing Speeches: The Impact of Prosecution Versus Defense Language on Judicial Attributions1

Subtle attribution cues embedded in language were investigated in a simulated courtroom setting. Lawyers in training as well as lay attorneys gave closing speeches for the defense and for the prosecution. In a first study, distinct linguistic strategies were identified. Prosecutors attributed internal causality to defendants, whereas defense attorneys supported negative intentional attributions to the victim. In a second study, lay persons judged the closing speeches and decided on verdict and punishment. Severity of punishment depended on speaker's role (defense or prosecution), severity of crime, and 2 linguistic strategies, indicating intentionality of negative behavior and dispositionality of negative behavior. It is concluded that subtle language strategies do have a noticeable effect on the attribution of blame and guilt in a legal setting.     

Retrospective versus prospective explanations of changes in political opinion

Retrospective and prospective causal attributions of one's political opinion changes were compared in light of the distinction between external and internal attributions. Semistructured interviews focusing on three political issues were held with 47 psychology undergraduates. Subjects were asked to explain (a) why they changed opinion in the past, and (b) what would make them abandon their current positions in the future. Two judges estimated independently the importance the subjects attached to four categories of external attributions (firsthand and secondhand information, neutral and persuasive information sources) and two categories of internal attributions (cognitive elaboration and personality characteristics). As a group, subjects explained their past opinion changes by referring to several attribution categories whereas in their explanations of hypothetical future opinion changes they above all referred to (secondhand information on) crucial events. It is concluded that people feel something drastic would need to occur before they would be ready to abandon a political stance.