The Validity of the Employment Interview: A Meta-Analysis

The interview is the most widely used personnel selection method, but has revealed low reliability and validity compared with other selection methods (Mayfield 1964; Ulrich and Trumbo 1965; Schmitt 1976; Arvey 1979). Thirty-one studies on the validity of the interview were meta-analyzed. The result was an average validity coefficient of .27. The estimated true validity of the interview was calculated to be .38. These values indicated that the interview has moderate validity as a personnel selection device. Six characteristics of the interview were also examined in relation to the validity of the interview: structure of the interview; number of interviewers; length of the interview; gender of the applicant pool; blue-collar/white-collar jobs; and use of college students versus job applicants. The six study characteristics accounted for 30.9% of the variance in the validity of the interview. Structure of the interview appeared to be the only characteristic that moderated the validity of the interview. The relationship of this study to other meta-analyses of the employment interview is discussed.     

研究性访谈及其应用现状和展望

在科学研究中,研究性访谈作为一种定性研究方法得到了广泛的应用,然而这种定性方法在当前的研究领域中并没有受到足够的重视。本文立足于研究性访谈这种重要的研究方法,着重讨论三个问题：一是研究性访谈的概念、分类和程序;二是目前关于研究性访谈的方法论研究;最后对研究性访谈的应用和发展进行了评价和展望。作者认为结构因素可能是影响访谈效度的主要因素;而信度与结构化、标准化、主试培训等因素有关;社会背景和访谈情境的交互作用将成为未来访谈研究的新趋势;研究性访谈在我国的应用存在一定的文化适应问题,并有待加强和科学化。     

A Narrative Review of Post-1989 Employment Interview Research

This narrative review covers both selection- and recruitment/com-munication-oriented employment interview research published since 1989. Brief comparisons of older reviews' findings to recent findings are presented. Key topics reviewed include validity and reliability evidence, decision making in the interview, applicant characteristics, applicant reactions, and interview communication processes. Key findings of the present review include: interview validity, under certain conditions, may rival that of mental ability tests; more structure in selection interviews is better; previewing applicant information (e.g., resumes) by the interviewer can harm selection interview effectiveness; and certain recruiter behaviors can influence applicants' willingness to work for the firm.     

领导干部结构化面试信度的多元概括化理论分析

本研究尝试运用多元概括化理论对北京市某区副处级干部准入资格结构化面试测评数据进行测量信度分析,为提高领导干部考试与测评工作科学化水平提供了有益的实证依据。主要结论有:(1)本次结构化面试难度适中,区分度较高;(2)各测评要素及合成分数的类信度系数均较高,合成分数的测量信度高于单个测评要素的测量信度;(3)各测评要素及合成分数的类信度系数随着考官数量的增加而增加,且从确保信度和降低成本考虑,考官数量以5-9位为宜;(4)在这次面试测评中,各项测评要素间的相关系数较高,这为目前在选拔面试中将各项测评要素得分进行合成提供了依据,说明用合成分数计算总分具有一定的合理性。     

A Model of Faking Likelihood in the Employment Interview

There has been surprisingly little research on faking in the employment interview, despite the fact that professional judgment would suggest that faking might occur in the interview. Based on a review of the literature on faking in personality tests and the literature on deception, we propose a model of faking during an employment interview and develop 19 testable propositions to guide future research. We argue that faking is a function of capacity, willingness, and opportunity to fake. Structured interviews provide less opportunity for intentional distortion; however, some components of structure may actually increase faking. Finally, job candidates distort their responses in job desirable ways.     

A review of applicant faking in selection interviews

Interviews are commonly used for selection but research on interview faking only gained momentum relatively recently. We review both theoretical and empirical work on prevalence, antecedents, processes, and effects of interview faking. Most applicants fake at least to some degree. Personality (e.g., Conscientiousness, Honesty‐humility, the Dark Triad) and attitudes toward faking substantially correlate with faking behaviors. Research concerning applicants' ability, interview structure components, or contextual factors is limited. Furthermore, the impact of faking on interview ratings is mixed and effects on criterion‐related validity are not consistently negative. Finally, the detection of faking seems hardly possible and there are limited options available to reduce interview faking. Throughout our review, we describe important gaps and derive suggestions and propositions for future research.     

A beginner's guide to the problem-oriented first family interview

The large volume and diversity of family therapy resources can often confuse trainees who are in need of more abbreviated guidelines for managing their clinical responsibilities. This paper presents a structured outline of a problem-oriented first family interview for the family therapy supervisor and the beginning family therapist. We view the first interview as an integrated process including the important tasks preceding and following the initial family meeting. After the goals that shape the work of the first interview are described, a step-by-step guide to the twelve phases of the interview is presented: telephoning; forming hypotheses; the greeting; the social phase; identifying the problem; observing family patterns; defining goals; contracting; checklist; revising hypotheses; contacting the referral person; and gathering records. This approach to the first interview integrates a variety of structural and strategic procedures. The guide, intended for use in conjunction with close supervision, may serve as a foundation on which beginning therapists can build their unique styles.     

Introversion-Extraversion, Self-Monitoring, and Applicant Performance in a Situational Panel Interview: A Field Study

This study investigated relationships between applicant introversion-extraversion, self-monitoring, and performance in a situational panel interview. Police officers applying for promotion to the rank of sergeant in a metropolitan police department participated in a selection interview and completed a personality questionnaire. Results showed self-monitoring moderated the relation between introversion-extraversion and interview performance. As predicted, the relationship was stronger for low self-monitors than for high self-monitors. Extraverted, high self-monitoring and introverted, low self-monitoring promotion candidates were rated highest by selection interview panelists.     

The Role of Self‐focused Attention and Negative Self‐thought in Interview Anxiety: A test of two interventions

Job interview anxiety is an unpleasant experience for many candidates that can cause them significant distress in the days leading up to the interview. As a result, many candidates are motivated to overcome their feelings of anxiety, however, few empirical studies have examined strategies aimed at lowering nervous jitters. This study looked at the relation between interview anxiety and ‘self‐focused attention’ (the tendency to focus on oneself during the interview), and also negative self‐thoughts during the interview. We tested two training interventions that are grounded in the social anxiety literature, positive imagery (fostering positive self‐images), and field perspective taking (focusing attention externally), which were designed to reduce self‐focused attention and negative thought. Both interventions decreased interview anxiety and increased interview self‐efficacy, but did not affect interview performance scores.     

How to push someone's buttons: A comparison of four anger-induction methods

This study compared the effects of four ways of inducing anger: film, stress interview, punishment, and harassment. Sixty-four healthy participants were randomly assigned to one of these conditions. Effects were examined by means of self-report and physiological measures (blood pressure, heart rate, skin conductance level, and skin conductance response). All four methods produced comparable levels of self-reported anger, while harassment and interview produced the largest cardiovascular effects, and electrodermal activity increased more in reaction to harassment, interview, and punishment conditions compared to film. Thus, physiological reactivity was especially increased by anger-induction methods that included personal contact (harassment and interview). Regarding specificity of self-reported emotions, fear and frustration were the only emotions out of nine non-target emotions that increased in comparable degree to anger following film, interview, and punishment, while harassment produced more self-reported anger than fear. Possible explanations and further recommendations are discussed.     

RECONSIDERING THE EMPLOYMENT INTERVIEW: A REVIEW OF RECENT LITERATURE AND SUGGESTIONS FOR FUTURE RESEARCH

Literature since the last comprehensive review of research on the employment interview is summarized, and suggestions for future studies in this area are described. Major changes in findings regarding the validity of the interview, the impact of applicant sex, and the effect of interviewer characteristics/behavior on applicant reactions, as well as other issues, are reported. Contrary to the widely held belief that the interview has low validity, recent research indicates at least modest validity for this selection tool. Conversely, the effect of the campus interview on applicant reactions has been seriously questioned. Researchers are urged to examine several areas in social psychology, including the literature on attitudes-intentions-behavior, the elaboration likelihood model, and theories of discrimination to achieve greater understanding of the employment interview.     

Eight Decades of Employment Interview Research: A Retrospective Meta-review and Prospective Commentary

Abstract

This article presents a critical review and commentary on eight decades of research into the employment interview. Two alternative theoretical perspectives are identified from the body of empirical studies into the interview: the objectivist-psychometric perspective and the subjectivist-social perception perspective. Criticisms of both are presented, and calls are made for additional research into impression management behaviour, dysfunctions in interviewer decision-making, and situational power effects at interview. The article concludes with a cautiously optimistic evaluation of the interview research paradigm but emphasizes the requirement for future research efforts to be concentrated upon integrative theory-building in conjunction with ongoing empirical studies.     

A clinical interview for parents of high-risk infants: Concept and applications

The birth and hospitalization of a preterm infant are stressful and emotionally demanding experiences for parents. The Clinical Interview for Parents of High-Risk Infants (CLIP) is a semistruc tured clinical interview that may be used as a one-time assessment or as a cornerstone for ongoing psychosocial work with parents. The interview assesses early parental adaptation and alerts the clinician to areas of concern as identified by the parents. The interview enables parents to consolidate emotionally their experiences relative to the infant's high-risk status. The CLIP has utility both for planning psychosocial care in the intensive care nursery, and for discharge preparation. The rationale underlying the design of the CLIP is presented, the interview is described, and clinical applications are discussed.     

Selection Interview: A Review of Validity Evidence,Adverse Impact and Applicant Reactions

This article is focused on the evidence related to the criterion and construct validity of interview, its adverse impact on minority groups and the applicant reactions. Based on the content of the questions included in personnel interview, two types of interview made by found: conventional structured interview and behavioural structured interview. With regard to criterion validity, evidence shows that, in general, interviews may be used to predict job performance and, specifically, behavioural structured interviews show the highest validity coefficients. Although construct validity was less well investigated, there is currently a number of studies carried out in order to clarify what constructs are assessed by interviews. It was shown that conventional structured interviews and behavioural structured interviews clearly measure different constructs. With regard to group differences, interviews show only a small adverse impact, but this impact decreases if behavioural structured interviews are used. In connection with applicant reactions, more negative applicant reactions appear with behavioural structured interviews than conventional structured interviews. Practical implications and future lines of research are suggested.     

A Cross-Modal Comparison of Telephone and Face-to-Face Selection Interviews in Graduate Recruitment

Although there has been an increase in the use of telephone interviews for graduate recruitment by companies in the UK, there is little evidence attesting to their equivalence with traditional face-to-face selection interviews. A total of 70 candidates applying to a multinational oil corporation received both face-to-face and telephone interviews as the first stage of the 1996 graduate recruitment milkround. Group A (N = 41) received an initial face-to-face interview followed by a telephone interview and group B (N = 29) a telephone interview followed by a face-to-face interview. Findings indicate that candidates received significantly lower ratings when interviewed by telephone than when interviewed face-to-face (p ≤ 0.001). A significant interaction was also found (p ≤ 0.05) with candidates who received face-to-face interviews following telephone interviews demonstrating improved performance in their face-to-face interviews. The practical implications of these findings for companies wishing to use telephone interviews are discussed.     

DEVELOPING A NOMOLOGICAL NETWORK FOR INTERVIEW STRUCTURE: ANTECEDENTS AND CONSEQUENCES OF THE STRUCTURED SELECTION INTERVIEW

A review by Campion, Palmer, and Campion (1997) identified 15 elements of interview structure and made predictions regarding how applicants and interviewers might react to these elements. In this 2-sample field survey of 812 interviewees and 592 interviewers from over 502 organizations, interview structure was best described by 4 dimensions: (a) Questioning Consistency, (b) Evaluation Standardization, (c) Question Sophistication, and (d) Rapport Building. Interviewers with formal training and those with a selection rather than recruiting focus employed higher levels of interview structure. In addition, reactions to increased structure were mixed. Both higher structure (Question Sophistication) and lower structure (Rapport Building) were positively related to interviewer reactions. Less than 34% of interviewers had any formal interview training. However, interviewers were confident that they could identify the best candidates regardless of the amount of interview structure employed. Applicants reacted negatively to the increased perceived difficulty of structured interviews, but perceptions of procedural justice were not affected by interview structure.     

多面Rasch模型在结构化面试中的应用

使用项目反应理论中的多面Rasch模型,对66名考生在结构化面试中的成绩进行分析,剔除了由于评委等具体测量情境因素引入的误差对原始分数的影响,得到考生的能力估计值以及个体水平的评分者一致性信息。对基于考生能力估计值和考生面试分得到的决策结果进行比较,发现测量误差的确对决策造成影响,对个别考生的影响甚至相当巨大。进一步使用Facets偏差分析以及评委宽严程度的Facets分析追踪误差源。结果表明,将来自不同面试组的被试进行面试原始成绩的直接比较,评委的自身一致性和评委彼此之间在宽严程度上的差异均将导致误差。研究表明,采用Facets的考生能力估计值作为决策的依据将提高选拔的有效性。同时,Facets分析得到的考生个体层次的评分者一致性指标,以及评委与考生的偏差分析等研究结果还可以为面试误差来源的定位提供详细的诊断信息