Connections Between Family Communication Patterns,Person‐Centered Message Evaluations,and Emotion Regulation Strategies

In this study, we theorize that family communication patterns (FCPs) and 2 emotion regulation strategies (reappraisal and suppression) explain variations in person‐centered (PC) supportive message evaluations. Specifically, we forward an emotion regulation model that predicts reappraisal and suppression will mediate the relation between FCPs and PC message evaluations. Results (N = 361) suggest that conversation orientation positively predicted reappraisal and negatively predicted suppression; conformity orientation positively predicted suppression only. Reappraisal positively and suppression negatively predicted the extent to which people discriminated among PC message evaluations. Reappraisal also mediated the relation between conversation orientation and PC message evaluations. These results have implications for how capable people are to evaluate and ultimately profit from beneficial support when coping with negative emotions.     

Organizational Concern,Prosocial Values,or Impression Management? How Supervisors Attribute Motives to Organizational Citizenship Behavior

Although prior studies have indicated that organizational citizenship behaviors (OCBs) tend to be positively related to supervisory ratings of employee performance, only a few studies have investigated how the motives attributed to OCB (e.g., impression management, prosocial motives, organizational concern) might influence such evaluations. Based on Weiner's (1995 ) attribution model and a study of supervisors in varied industries, we found that attributions regarding employees' motives for engaging in OCB are related to supervisors' emotional reactions to such behavior, which are, in turn, related to ratings of employee performance. Implications of the study for management research and practice are discussed.     

从征求到反应：建言行为链中的管理者角色

在建言行为发生链中,管理者扮演着征求者和反应者的不同角色。在管理实践中,管理者却罕于从员工处征求建言,或未能对员工建言做出有效反应。在学术界,目前有关管理者征求建言、纳谏和建言/建言者评估的研究日益丰富,但不成系统。为解决这些实践和理论上的不足,提出并整合建言行为链框架;并基于输入-过程-输出模型,从管理者角色入手,系统分析和归纳管理者征求建言、采纳建言、评估建言(者)的前提和结果,以诠释管理者在员工建言行为链中发挥的作用及其机制,并为管理者更好履行建言管理职能提供实践参考。     

促进型和抑制型建言的差异

本文系统地回顾了促进型和抑制型建言在前因与后果上的差异。这些差异的理论基础包括计划行为理论、调节焦点理论、目标导向理论、社会期望理论、资源保存理论、归因理论、自我损耗理论、认知评价理论以及情感事件理论。与理论相对应, 两类建言前因的差异体现在建言者特质(如人格、动机)、领导风格与行为、领导成员交换和组织层面的因素(如组织政治、组织公平)等方面; 后果的差异体现在建言者工作态度与行为(如绩效、工作满意度)、领导建言采纳和团队绩效等方面。未来可能的研究方向包括:探讨两类建言在团队中的共存、两类建言的文化差异等。     

A Meta‐Analysis of Voice and Its Promotive and Prohibitive Forms: Identification of Key Associations,Distinctions, and Future Research Directions

This article reports meta‐analyses intended to clarify and enhance our understanding of voice and its promotive and prohibitive forms. We find that undifferentiated constructive voice is associated with a wide range of antecedents that fit in Morrison's (2014) five categories: (a) dispositions, (b) job and organizational attitudes and perceptions, (c) emotions, beliefs, and schemas, (d) supervisor and leader behavior, and (e) contextual factors. However, relative weight analyses reveal a highly dominant variable within each category (personal initiative, felt responsibility, engagement, leader–member exchange, and positive workplace climate). We also find that undifferentiated constructive voice has a moderate zero‐order association with job performance that is nonsignificant when task performance and organizational citizenship behavior are also considered. Finally, we explore how associations vary as a function of whether voice is promotive or prohibitive. First, there are significant differences in associations with over a third of the antecedents (core self‐evaluations, felt responsibility, organizational commitment, detachment, psychological safety, ethical leadership, and leader openness). Second, although promotive voice has a positive association with job performance, the opposite is true for prohibitive voice. We conclude with suggestions to enhance our understanding of voice, especially with respect to efforts needed to clarify and distinguish promotive and prohibitive voice.     

Flattery will get you somewhere,sometimes? The effect of flattery and hotel segments on a hotel guests' green behavior

Considering the importance of the hotel guests' behavioral support for the hotels' green corporate social responsibility (CSR), this research examined the persuasive power of flattery in promoting guests' green behaviors. Study 1 revealed that a flattery message significantly increased the hotel guests' towel reuse intentions during their stay and this effect was mediated by their perceptions of the hotel's CSR motives. Study 2 further showed that a feeling of guilt served as another key mediator in the relationship between a flattery message and the guests' responses (i.e., perceived CSR motives, hotel image, attitudes toward a hotel, towel reuse intentions), which was moderated by hotel segment (economy vs. mid-priced vs. luxury). This research provides meaningful insights into the understanding of the consumers' pro-environmental decisions in the service consumption context and explains the underlying cognitive process. Moreover, this research offers an empirical message strategy by hotel segments to effectively promote the hotel guests' green behavior and achieve successful marketing outcomes.     

Toward the bigger picture: Concrete and abstract thinking about a transgression,and the role of time in interpersonal forgiveness

Rumination is commonly considered detrimental to forgiveness. In contrast, we propose that different forms of post-transgression thinking are differentially effective for forgiveness, depending on their timing. Concrete thinking focuses on event details, whereas abstract thinking abstracts from details and views the event in a broader context. Following construal level theory, we propose that concrete thinking is increasingly ill-matched, and abstract thinking better matched, to the construal abilities and motivation afforded by psychological distance. Hence, over time, concrete thinking would be negatively, and abstract thinking positively, associated with forgiveness. Two correlational recall studies, with time since transgression measured (Study 1) or manipulated (Study 2), demonstrated that with greater temporal distance concrete thinking was more negatively, and abstract thinking more positively, related to forgiveness. Study 3 employed a prospective-longitudinal methodology over five time-points; intra-individual decrease in concrete thinking and increase in abstract thinking over time were related to higher levels of forgiveness.     

Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings

Despite the fact that several studies have investigated the relationship between organizational citizenship behavior and performance appraisal ratings, the vast majority of these studies have been cross-sectional, correlational investigations conducted in organizational settings that do not allow researchers to establish the causal nature of this relationship. To address this lack of knowledge regarding causality, the authors conducted 2 studies designed to investigate the effects of task performance, helping behavior, voice, and organizational loyalty on performance appraisal evaluations. Findings demonstrated that each of these forms of behavior has significant effects on performance evaluation decisions and suggest that additional attention should be directed at both voice and organizational loyalty as important forms of citizenship behavior aimed at the organization.     

Why and when do motives matter? An integrative model of motives,role cognitions,and social support as predictors of OCB

We extend prior thinking about citizenship behavior by integrating employee motives, social support, and role cognitions as predictors of organizational citizenship behavior (OCB). Drawing on trait activation and situated self theories, we provide insights into why and when motives predict OCB using multi-source data from two field samples. In Study 1, we demonstrate that the quality of social support functions as a boundary condition that qualifies relations of motives with OCB. In Study 2, we introduce role cognitions as a proximal motivational factor that mediates the motives by social support interactions with OCB. Our results support the hypothesized moderated mediated model and enhance understanding of OCB by integrating the OCB motive and role cognition literatures, which to date have developed separately. As our results demonstrate, role cognitions, which are domain-specific felt obligations to perform OCB, mediate relations of more distal predispositions to perform OCB with helping and voice citizenship behaviors.     

Attraction, personality, and prejudice: liking none of the people most of the time

Unfavorable evaluations of others reflect both specific prejudice and generalized negativity. Study 1 examined self-reported norms and personal endorsement of prejudices to various social groups. Study 2 used judgments of overweight persons to examine links among prejudice, personality, and prosocial motives. Study 3 examined negative evaluations and social distancing during interpersonal interaction. Study 4 observed the translation of negative evaluations into overt discrimination. Study 5 experimentally manipulated the behavior of the target and observed its interactive effects with weight, personality, and prosocial motives. Results suggest that prejudice can emerge from otherwise unprejudiced persons when situations permit justification. Patterns in negative evaluations are linked distinctively to (a) the Big Five dimension of Agreeableness, (b) proximal social cognition and motives, and (c) discrimination.     

员工为什么不建言:基于中国文化视角的解析

在中国背景下,员工常常对问题视而不见或不敢表达.立足于中国文化视角,对这种状况分析得出,中庸思维不利于自我冒进式建言;较高的面子意识和人情观念,促使员工更多关注自身和被建言者的面子保全,往往选择保留自己的观点;集体主义关注组织和谐的特征不利于组织中建言行为的发生;权力距离抑制建言行为的表达;长期观念可能也会抑制建言行为的表达.未来研究应进一步明确具体文化因素对建言行为的影响及其发生机制.     

Unfairness begets unfairness: Victim derogation bias in employee ratings

This research investigated criterion contamination in human resource evaluations, specifically victim derogation in which third parties (e.g., managers, co-workers) systematically undervalue the performance and potential of individuals who have previously suffered organizational injustices. A policy capturing design (Study 1) found that managers rated job applicants who had been treated unfairly by their previous employers as less suitable than fairly treated applicants, after objective performance information was controlled. In Study 2, the effect of unfair treatment on job applicant ratings was found to be moderated by managers’ just world beliefs, with applicant ratings reflecting more derogation among managers with higher (vs. lower) Belief in a Just World. In Study 3, the pattern of results from Study 2 was replicated in a performance evaluation context using peers as raters. Moreover, in Study 3 an intervention that activated raters’ moral identity was found to attenuate victim derogation bias.     

The egocentric nature of procedural justice: Social value orientation as moderator of reactions to decision-making procedures

In four studies, the authors investigated the individual-oriented versus social-oriented nature of procedural justice effects by comparing fairness-based responses to decision-making procedures among proself versus prosocial oriented individuals. In Studies 1 through 3, we measured participants’ social value orientation and manipulated whether or not they were granted or denied voice in a decision-making process. Results consistently revealed that the effects of voice versus no-voice on fairness-based perceptions, emotions, and behavioral intentions were significantly more pronounced for individuals with proself orientations than for individuals with prosocial orientations. These findings were extended in Study 4, a field study in which perceived procedural justice was a stronger predictor of satisfaction and organizational citizenship behaviors among proselfs than among prosocials. These findings suggest that procedural justice effects can be accounted for by self-oriented motives or needs, rather than prosocial motives that are often conceptualized as being associated with justice.     

It’s not what you do,it’s why you do it: Motives for disclosure and concealment decisions among employees with depression

This multi-method study examined disclosure decisions made by employees with depression as well as their motives for those decisions. In Study 1, we conducted in-depth interviews with employees who had been diagnosed with depression to better understand why they chose to disclose or conceal their depression at work. Based on the results of the interviews, both approach and avoid motives for disclosure and concealment emerged in the analysis. Further, these motives were influenced by multiple organizational factors including social support, stigma, and diversity climate. In Study 2, we developed and validated a scale to measure approach and avoid motives for disclosure and concealement. In Study 3, we tested approach and avoid motives as mediators of the relationships between organizational factors and employee outcomes (i.e., engagement and presenteeism). We tested our model among 223 working adults with depression. Our results provided support for the hypothesized relationships among those who disclosed but not those who concealed, suggesting that when employees disclosed for approach reasons they were more likely to be engaged, and when they disclosed for avoid reasons they were more likely to engage in presenteeism. These findings provide both theoretical and practical contributions to the study of concealable identity management and to employees with mental illness.     

Understanding the factors that promote employability orientation: The impact of employability culture,career satisfaction,and role breadth self‐efficacy

This study among 702 Dutch employees working in the health care and welfare sector examined individual and organizational factors that are related to workers' employability orientation and turnover intention. Additionally, push and pull motives were examined of employees who aimed to leave their job. Results indicated that a strong employability culture adds extra variance over and above individual factors such as career satisfaction and role breadth self‐efficacy in the explanation of employability orientation, turnover intention, and push motives of employees who aim to leave their job. That is, employability culture is positively related to employability orientation, but negatively related to turnover intention and to push motives of those who aim to leave. Pull motives of employees who want to leave are explained by individual factors only, such as career dissatisfaction and role breadth self‐efficacy, but not by employability culture. These findings suggest that organizations that need to adapt to changing environments should implement a strong employability culture, because such a culture stimulates employability orientations among their employees while simultaneously decreasing turnover intentions.     

Source consistency, distinctiveness, and consensus: the three dimensions of the Kelley ANOVA model in persuasion

Based on a conceptual analysis and existing research, the authors propose that the three source dimensions specified in the ANOVA model play similar roles in persuasion as other source characteristics (e.g., expertise). Two studies test assumptions derived from this approach regarding the effects of different combinations of consistency and consensus (Study 1) and distinctiveness and consensus (Study 2). Combinations resulting in contradictory (vs. similar) inferences regarding message validity should affect judgmental confidence and, consequently, affect message scrutiny. Study 1 shows that, as predicted, high consistency/low consensus and low consistency/high consensus (incongruent combinations) lead to higher desired confidence and more extensive message elaboration than high consistency/high consensus and low consistency/low consensus (congruent combinations). Similarly, Study 2 reveals heightened message scrutiny given incongruent (vs. congruent) combinations of distinctiveness and consensus. Results are discussed with respect to majority/minority influence processes and multiple source characteristics.     

Organizational identification and leader evaluation in a global workplace: Interaction of self-uncertainty,self-construal,and organizational culture

Past studies in social psychology, and in organizational psychology, have incorporated social identity theory but have not specifically examined the effects of self-construal and self-uncertainty on an individual's organizational identification. Through two social psychology experiments, the present research advances the literature by studying the effects of three predictor variables (self-construal, self-uncertainty, and organizational culture) on the criterion variables of identification with the organization, commitment to the organization, extra-role behaviors (Study 1), and leader evaluations (Study 2). Study 1 (N = 256) found that participants evaluated a self-inclusive organization more favorably when it possessed a relational (as opposed to nonrelational) organizational culture. This effect was, as predicted, moderated by self-uncertainty such that it was significantly stronger under high rather than low self-uncertainty. Study 2 (N = 336) examined the same criterion variables as the previous study but with the addition of leader evaluation. It was found that interdependent participants identified with and were more committed to their organization. Participants with an interdependent self-construal and high levels of self-uncertainty rated their leader more favorably when in a relational (as opposed to nonrelational) organization. Additionally, a significant three-way interaction between the predictors was explored. Future research directions and wider implications for strengthening employee identification and leader evaluations in organizations are discussed.     

A mediation analysis of achievement motives,goals, learning strategies,and academic achievement

Background. Previous research is inconclusive regarding antecedents and consequences of achievement goals, and there is a need for more research in order to examine the joint effects of different types of motives and learning strategies as predictors of academic achievement. Aims. To investigate the relationship between achievement motives, achievement goals, learning strategies (deep, surface, and strategic), and academic achievement in a hierarchical model. Sample. Participants were 229 undergraduate students (mean age: 21.2 years) of psychology and economics at the University of Bergen, Norway. Methods. Variables were measured by means of items from the Achievement Motives Scale (AMS), the Approaches and Study Skills Inventory for Students, and an achievement goal scale. Results. Correlation analysis showed that academic achievement (examination grade) was positively correlated with performance‐approach goal, mastery goal, and strategic learning strategies, and negatively correlated with performance‐avoidance goal and surface learning strategy. A path analysis (structural equation model) showed that achievement goals were mediators between achievement motives and learning strategies, and that strategic learning strategies mediated the relationship between achievement goals and academic achievement. Conclusions. This study integrated previous findings from several studies and provided new evidence on the direct and indirect effects of different types of motives and learning strategies as predictors of academic achievement.     

Standing in the glory or shadow of the past self: Cultures differ in how much the past self affects current subjective well-being

Research in the past 2 decades has made great strides in understanding cross-cultural differences in the correlates and causes of subjective well-being. On the basis of past findings on the cross-cultural differences in temporal perspectives of the self, the present research examined a cross-cultural difference in individuals' subjective well-being as a function of how positively they viewed their present and past selves. Study 1 showed that both European and Asian Americans had higher subjective well-being when they viewed their present selves more positively. However, positive evaluations of the past self were accompanied by higher subjective well-being only among Asian Americans. Study 2 showed that when induced to think positively (vs. negatively) of the present self, both European and Asian Americans judged their current lives more favorably. However, when led to view the past self positively (vs. negatively), only Asian Americans made more favorable judgments about their current lives. (PsycINFO Database Record (c) 2012 APA, all rights reserved).     

Are we puppets on a string? The contextual meaning of unconscious expressive cues

In three studies, the authors show that unconscious expressive cues can lead to opposite evaluations, depending on the context in which they occur. In Study 1, brow (vs. cheek) tension reduced preferences in an easy judgment context but increased preferences in a difficult context. In Study 2, head shaking (vs. nodding) either increased or decreased prosocial affect depending on the context in which the judged character was presented. In Study 3, a subliminal smile (vs. frown) led to higher self-ratings of performance when paired with one's own actions but to lower self-ratings of performance when paired with a competitor's actions. Together, these results suggest that the meaning of unconscious expressive cues is not fixed.