Victim and Perpetrator Groups' Responses to the Canadian Government's Apology for the Head Tax on Chinese Immigrants and the Moderating Influence of Collective Guilt

European and Chinese Canadians' perceptions and expectations of the Canadian government's apology for the head tax placed on Chinese immigrants during the early twentieth century were examined, along with Chinese Canadians' willingness to forgive the transgression. Among both European and Chinese Canadians, beliefs about the importance attributed to the event and perception of the apology as deserved and sincere heightened expectations of improved intergroup relations. Collective guilt acceptance among European Canadians heightened the relation between perceived sincerity and positive expectations, whereas collective guilt assignment by Chinese Canadians heightened the relation between sincerity and forgiveness. A one‐year follow‐up of whether Chinese Canadians were equally satisfied with the apology indicated that their willingness to grant forgiveness had waned, and although on the whole expectations of improved relations were met, those who assigned more collective guilt were less convinced. Intergroup apologies and their effectiveness at facilitating intergroup relations are discussed.     

Why group apologies succeed and fail: intergroup forgiveness and the role of primary and secondary emotions

It is widely assumed that official apologies for historical transgressions can lay the groundwork for intergroup forgiveness, but evidence for a causal relationship between intergroup apologies and forgiveness is limited. Drawing on the infrahumanization literature, we argue that a possible reason for the muted effectiveness of apologies is that people diminish the extent to which they see outgroup members as able to experience complex, uniquely human emotions (e.g., remorse). In Study 1, Canadians forgave Afghanis for a friendly-fire incident to the extent that they perceived Afghanis as capable of experiencing uniquely human emotions (i.e., secondary emotions such as anguish) but not nonuniquely human emotions (i.e., primary emotions such as fear). Intergroup forgiveness was reduced when transgressor groups expressed secondary emotions rather than primary emotions in their apology (Studies 2a and 2b), an effect that was mediated by trust in the genuineness of the apology (Study 2b). Indeed, an apology expressing secondary emotions aroused no more forgiveness than a no-apology control (Study 3) and less forgiveness than an apology with no emotion (Study 4). Consistent with an infrahumanization perspective, effects of primary versus secondary emotional expression did not emerge when the apology was offered for an ingroup transgression (Study 3) or when an outgroup apology was delivered through an ingroup proxy (Study 4). Also consistent with predictions, these effects were demonstrated only by those who tended to deny uniquely human qualities to the outgroup (Study 5). Implications for intergroup apologies and movement toward reconciliation are discussed.     

Allowing the victim to draw a line in history: Intergroup apology effectiveness as a function of collective autonomy support

We tested whether intergroup apology effectiveness increases when the apology is collective autonomy supportive (i.e., victimized group members are told they have the choice to accept or reject the apology). In Experiment 1, university students who received a collective autonomy supportive (compared to a collective autonomy unsupportive or basic) apology for derogatory remarks made by a rival university perceived the apology as more empathic. This, in turn, heightened intergroup forgiveness. Experiment 2 replicated and extended this effect in the context of the friendly fire killing of Canadian soldiers in Afghanistan by the United States. Canadians in the collective autonomy supportive condition felt more empowered and were less critical of the apology. Sequential mediation analyses revealed that collective autonomy support had an indirect effect on intergroup forgiveness through empowerment and empathic support of the apology. Findings suggest the apology–forgiveness link strengthens when the victimized group's collective autonomy is explicitly acknowledged.     

Emotional responses to intergroup apology mediate intergroup forgiveness and retribution

According to intergroup emotion theory, the impact of many intergroup events on intergroup outcomes is mediated by group-directed emotions. We demonstrate that the ability of apology to reduce retribution against and increase forgiveness of a transgressing outgroup is contributed to by discrete intergroup emotions. We examined both negative (anger and fear) and positive (respect and satisfaction) emotions directed toward the transgressing outgroup. Apology reduced the desire for retribution whereas lack of apology increased it, and outgroup-directed anger uniquely mediated this effect. In contrast, apology increased and lack of apology decreased forgiveness, particularly when the ingroup responded to the transgression, and only outgroup-directed respect mediated this effect. These results provide the first evidence that intergroup emotions can mediate the impact of apology on intergroup relations outcomes.     

Forgiveness and collective guilt assignment to historical perpetrator groups depend on level of social category inclusiveness

The authors examined how categorization influences victimized group members' responses to contemporary members of a historical perpetrator group. Specifically, the authors tested whether increasing category inclusiveness--from the intergroup level to the maximally inclusive human level--leads to greater forgiveness of a historical perpetrator group and decreased collective guilt assignment for its harmdoing. Among Jewish North Americans (Experiments 1, 2, and 4) and Native Canadians (Experiment 3) human-level categorization resulted in more positive responses toward Germans and White Canadians, respectively, by decreasing the uniqueness of their past harmful actions toward the in-group. Increasing the inclusiveness of categorization led to greater forgiveness and lessened expectations that former out-group members should experience collective guilt compared with when categorization was at the intergroup level. Discussion focuses on obstacles that are likely to be encountered on the road to reconciliation between groups that have a history of conflictual relations.     

Minority report: Social identity,cognitions of rejection and intergroup anxiety predicting prejudice from one racially marginalized group towards another

The present study investigated the attitudes of one disadvantaged minority group in Australia, Asian Australians (N = 87), towards another more severely disadvantaged minority group, Aboriginal Australians. Asian Australian attitudes were compared to European Australian attitudes (N = 273). Cognitions of outgroup rejection, identification and intergroup anxiety were assessed in relation modern racism, desire for intergroup avoidance and support for a national apology. Both Asian and European participants who perceived Aboriginal Australians as rejecting were more likely to express intergroup anxiety. Anxiety mediated the relationship between cognitions of rejection and the dependent variables. Whilst there was a direct positive relationship between European Australian identification and prejudice, for Asian Australian participants, identification moderated the relationship between cognitions of rejection and the dependent variables. Highly identified Asian Australian participants were particularly sensitive to cognitions of rejection, which increased modern racism and avoidance and lowered political support. The pattern was reversed for low identifiers, who were more likely to endorse a national apology to Aboriginal Australians when they perceived Aboriginal Australians as rejecting. The role of perceived rejection in predicting prejudice and avoidance, and the moderating role of Asian Australian identification, are both discussed. Copyright © 2009 John Wiley & Sons, Ltd.     

Forgive and Forget? Antecedents and Consequences of Intergroup Forgiveness in Bosnia and Herzegovina

The present study examines the effects of contact and common-ingroup identification on intergroup forgiveness and outgroup behavioral tendencies. A sample of Bosnian Muslims (N  =  180) were asked to report their readiness to forgive the misdeeds committed by Bosnian Serbs during the 1992–95 war in Bosnia and Herzegovina. A path analysis of the presumed antecedents and consequences of forgiveness revealed that frequent and good quality contact with members from the perpetrator group predicted forgiveness (positively) and desire for social distance (negatively). Moreover, the positive relationship between contact and forgiveness was mediated by empathy and trust towards the outgroup and by perceived outgroup heterogeneity. Common-ingroup identification was also found to be positively associated with forgiveness and negatively with social distance towards the outgroup. Finally, intergroup forgiveness also predicted social distance from the outgroup. The theoretical and applied implications of these findings are discussed.     

群际宽恕的影响因素

群际宽恕(Intergroup Forgiveness)是指对曾经侵犯过本群的外群所具有的报复感、愤怒感以及不信任感的减少, 有意识地去理解、接近对方群体, 并积极地参与到对方群体中去的一种心理过程。学界对影响群际宽恕的因素进行了深入的研究, 分析了低人性化、竞争受害性、群体认同、愤怒、共情、道歉以及群体接触7个因素对群际宽恕产生的影响作用; 同时, 以影响因素的研究结论为基础, 不同的学者提出了提升宽恕水平, 缓和群体关系的干预性建议。但是, 作为一个新的研究主题, 还需要深入探讨群际宽恕的内部过程机制, 积极建立符合本土文化的干预模型。     

Different forms of intergroup contact with former adversary are linked to distinct reconciliatory acts through symbolic and realistic threat

In a society burdened with the most severe type of intergroup conflict, we examined the association between willingness to reconcile with former adversary, intergroup contact with, and perceived threat from former adversary. We focused on three reconciliatory acts—forgiveness to the outgroup, support for ingroup apology and support for financial compensation to the outgroup. We included different forms of positive and negative intergroup contact—direct and indirect (extended and mass‐mediated). In the link between contact and reconciliation, we tested the mediating role of two types of intergroup threat—realistic and symbolic. The sample comprised Bosniaks (N = 267) and Croats (N = 278) from Bosnia and Herzegovina. In both samples, reconciliation associated with indirect forms of intergroup contact even when controlling for its link with direct contact. This indicates the potential of indirect contact to promote reconciliation in the lack of direct contact, characteristic for segregated post‐conflict societies. Symbolic threat mediated the relationship between intergroup contact and symbolic forms of reconciliation—forgiveness and support for ingroup apology. Realistic threat mediated the link between intergroup contact and a more tangible form of reconciliation—support for financial compensation. This highlights the importance of considering different types intergroup threat when targeting distinct reconciliatory acts. Our results suggest that practitioners promoting reconciliation in post‐conflict societies need to implement different means when tailoring interventions that should enhance different sides of peace‐making process.     

The Impact of Post‐Apology Behavioral Consistency on Victim's Forgiveness Intention: A Study of Trust Violation Among Coworkers1

This study extended past research and investigated how post‐apology behavioral consistency influences subsequent forgiveness in an organizational setting. Using a sample of 326 working adults, we confirmed that post‐apology behavioral consistency is an important boundary condition of the effectiveness of apology in eliciting forgiveness. Despite having received an apology, the victim's intention to forgive would be low if the perpetrator displayed behaviors inconsistent with the apology made, but would be reinforced by the offending colleague's behaving in accordance with the apology. People who have initially forgiven their colleagues are less susceptible to influences by subsequent post‐apology behavioral inconsistency, although trust continues to be harmed by repeat violations.     

The ironic impact of intergroup apologies on intergroup attitudes: Understanding the role of perceived power for post‐apology outgroup attitudes

The present research investigates how intergroup apologies, defined as apologies between two groups, affect perceived remorse and outgroup attitudes (e.g., explicit and implicit), in the context of power asymmetries. We recruited participants from two countries that differ in perceived power: South Korea and the United States. Participants read a vignette describing a violent act committed by an outgroup member (Korean or American), with or without an intergroup apology. Participants answered questions assessing perceived remorse and explicit attitudes toward the outgroup, followed by the Implicit Association Test (Greenwald, McGhee, & Schwartz, 1998). Results revealed that Koreans perceived less remorse following an intergroup apology from the United States, compared to when they did not read an intergroup apology. Further, a mediated moderation analysis indicated that perceived remorse mediated the relationship between apology and explicit attitudes towards the United States. However, an analogous effect for implicit attitudes was only marginally significant. In contrast, among American participants, no effect of the apology on perceived remorse, explicit attitudes, or implicit attitudes and no evidence for a mediation was found. We discuss the implications of these effects on understanding the effectiveness of intergroup apologies between countries that differ in perceived power.     

What happens when groups say sorry: the effect of intergroup apologies on their recipients

Despite the increased incidence of intergroup apology in public life, very little empirical attention has been paid to the questions of whether intergroup apologies work and if so, why. In a series of experiments, Australians read scenarios in which Australian interests had been harmed by an outgroup. Participants were then told that the outgroup had either apologized or had not apologized for the offense. Although the presence of an apology helped promote perceptions that the outgroup was remorseful, and although participants were more satisfied with an apology than with no apology, the presence of the apology failed to promote forgiveness for the offending group. This was the case regardless of whether the effectiveness of apology was measured cross-sectionally (Experiment 1) or longitudinally (Experiment 2). It was also the case when the apology was accompanied by victims advocating forgiveness (Experiment 3) and was independent of the emotionality of the apology (Experiment 4). In contrast, individuals who apologized for intergroup atrocities were personally forgiven more than those who did not apologize (Experiment 4). Theoretical and applied implications are discussed.     

自闭症儿童父母歧视知觉对群际关系的影响:一个有调节的中介作用模型

采用问卷法对474名自闭症儿童父母进行调查研究,考察歧视知觉对自闭症儿童父母群际关系的影响,同时考察群际焦虑的中介作用以及自尊对该中介过程的调节。结果表明：（1）歧视知觉对自闭症儿童父母的群际关系具有显著负向预测作用;（2）群际焦虑在自闭症儿童父母的歧视知觉和群际关系中起部分中介作用;（3）自尊调节了群际焦虑在歧视知觉和群际关系间中介作用的直接路径和后半路径。具体而言,在高自尊情况下,自闭症儿童父母的歧视知觉对群际关系的影响作用加强;在低自尊情况下,自闭症儿童父母的群际焦虑对自闭症儿童父母群际关系影响作用加强。     

Perceived in‐group threat as a factor moderating the influence of in‐group norms on discrimination against foreigners

Within the framework of an intergroup relations paradigm, three studies analysed the role of in‐group threat in intergroup discrimination and the influence of in‐group norms on intergroup discrimination. The first study showed that perceived socio‐economic threat underlies Swiss nationals' prejudice and discrimination toward foreigners in Switzerland. The second and third studies experimentally tested the hypotheses, first, that variations in perception of in‐group threat will produce change in initial discrimination, and, second, that the influence of an in‐group norm (pro‐ vs. anti‐ discriminatory) is moderated by the perception of in‐group threat. In support of these predictions, results of both studies indicated that discrimination was reduced when perceived in‐group threat was low. However, the anti‐discriminatory in‐group norm reduced discrimination only when perceived in‐group threat was low. No influence was observed for the pro‐discriminatory in‐group norm. Copyright © 2004 John Wiley & Sons, Ltd.     

On the Outcomes of Intergroup Apologies: A Review

Governments and political groups around the world are increasingly offering apologies to atone for past injustices. In recent years social psychologists have begun to empirically explore whether these apologies improve intergroup relations. We organize this literature into a framework outlining potential outcomes of intergroup apologies, mediators of those outcomes, and circumstances that allow those outcomes to be realized. Psychologists have focused most of their efforts around the questions of whether and when intergroup apologies elicit forgiveness and foster positive intergroup attitudes. Thus, in addition to outlining the present state of knowledge on intergroup apologies, this framework highlights areas that require further research; most notably, the model makes evident that we know little about what psychological states mediate intergroup apology effects.     

Memory for intergroup apologies and its relationship with forgiveness

This paper examines memory for collective apologies. Our interest was in determining whether people are aware of intergroup apologies and whether this contributes to forgiveness for offending groups. Surveys conducted in three nations affected by Japanese World War II aggression found that participants were more likely to believe (incorrectly) that Japan had not apologized for WWII than to believe (correctly) that they had (Study 1). In contrast, participants were eight times more likely to believe that a corporation had apologized for misconduct than to (correctly) recall that they had not (Study 1). Forgiveness levels were higher among those who believed the group had apologized than among apology deniers, although the effect was weak and inconsistent. However, in a follow‐up study that measured identification with the victim group it was found that high identifiers were significantly less likely to “remember” an apology (Study 2). Results suggest that memories for collective apologies are fluid and may not be causally related to intergroup forgiveness. Copyright © 2010 John Wiley & Sons, Ltd.     

When and how forgiving benefits victims: Post‐transgression offender effort and the mediating role of deservingness judgements

For all the well‐established benefits of forgiveness for victims, when and how is forgiving more likely to be beneficial? Three experimental studies found that forgiving is more likely to be beneficial when victims perceived reparative effort by offenders such that offenders deserve forgiveness. Deservingness judgements were elicited by manipulating post‐transgression offender effort (apology/amends). When offenders apologized (Study 1; recall paradigm) or made amends (Study 2; hypothetical paradigm) and were forgiven—relative to transgressors who did not apologize/make amends but were still forgiven—forgiving was beneficial. These findings—that deserved forgiveness is more beneficial for victims than undeserved forgiveness—were replicated when forgiving itself was also manipulated (Study 3). Moreover, Study 3 provided evidence to indicate that if a victim forgives when it is not deserved, victim well‐being is equivalent to not forgiving at all. Of theoretical and practical importance is the mediating effect of deservingness on relations between post‐transgression offender effort and a victim's personal consequences of forgiving.     

Sorry seems to be the hardest word: Cultural differences in apologizing effectively

Apologies can have desirable effects on the reduction of anger and may foster forgiveness. Yet, we know little about the effectiveness of apologies across different cultures. In this research, we distinguished two important components of apologies: admission of blame by the self and the expression of remorse for the plight of the other. We investigated how these two components resonate with cultural values associated with dignity and honor. Results revealed that although an apology increased forgiveness in both cultures, honor‐culture members tended to forgive less and retaliate more than dignity‐culture members, after an apology. This cultural difference was mediated by the extent to which honor‐culture (vs. dignity‐culture) members perceived the apology to express (less) remorse and thus be (less) sincere.     

When immigrant groups “misbehave”: The influence of perceived deviant behavior on increased threat and discriminatory intentions and the moderating role of right‐wing authoritarianism

In two studies, we tested the relationship between non‐immigrant individuals' perceptions of deviant behavior carried out by Muslims and foreigners and discriminatory intentions towards these outgroups. Based on a longitudinal and a representative cross‐sectional sample, we showed that two different types of perceived deviant behavior (Study 1, Muslims' unwillingness to integrate; and Study 2, foreigners' hostility towards the non‐immigrant majority group) are related to increased intergroup threat, which in turn is related to increased intentions to show passive discrimination (i.e., avoidance) towards these outgroups. In line with theorizing about an increased sensitivity for threat in authoritarian individuals, the relationship between perceptions of deviant behavior and threat was especially strong among high authoritarian individuals. Theoretical and practical implications of our results are discussed.     

Conciliatory gestures facilitate forgiveness and feelings of friendship by making transgressors appear more agreeable

The authors examined how conciliatory gestures exhibited in response to interpersonal transgressions influence forgiveness and feelings of friendship with the transgressor. In Study 1, 163 undergraduates who had recently been harmed were examined longitudinally. Conciliatory gestures exhibited by transgressors predicted higher rates of forgiveness over 21 days, and this relationship was mediated by victims' perceptions of their transgressors' Agreeableness. Study 2 was an experiment including 145 undergraduates who experienced a breach in trust from an anonymous partner during an iterated prisoner's dilemma. When transgressors apologized and offered financial compensation, participants reported higher levels of forgiveness and feelings of friendship when compared to a control condition and an aggravating condition. The effects of apology/compensation on forgiveness and perceived friendship were mediated by victims' perceptions of their transgressors' Agreeableness. Results suggest that conciliatory gestures promote forgiveness in part by depicting transgressors as more sympathetic, considerate, fair, and just (i.e., agreeable).