冲突管理研究中的冲突定义

近年来许多学者致力于冲突管理的研究,在已有的研究成果中,对冲突的定义不尽相同。本文对先前研究中学者们对冲突所下的定义做以总结。在阅读了大量文献资料的基础上,本文按照不同意见、负面情感、恶意妨碍三个方面对冲突的定义进行分类,共总结出关于冲突的七种定义。对于每种定义,本文都阐述了冲突的产生及其对组织的影响。     

Structural conflict and object relations conflict.

A hierarchical model of the mind is required for a more integrated understanding of psychic conflict. At a higher developmental level, the hierarchical model includes the tripartite model, and at a lower level it includes an object-relations model. Psychic conflicts may be classified into object relations conflicts and structural conflicts. The object-relations class of psychic conflict covers the phase of psychic development prior to id-ego-superego differentiation. The earlier psychoanalytic writings tended to ascribe all kinds of symptoms, conflicts, and disorders to structural conflicts. Logical and empirical evidence against the universality of structural conflicts in various disorders and symptoms, even psychoneurotic symptoms, has been summarized and discussed.     

冲突水平的变化诱发冲突适应

冲突适应是重要的认知控制现象, 反映了认知控制的动态过程。然而, 目前为止对于冲突水平上的差异能否诱发冲突适应尚不清楚。本研究采用字母Flanker的变式, 通过改变目标-分心物的一致性操纵冲突水平, 探究冲突水平的变化对认知控制调整的影响。结果发现被试的反应时间随冲突水平的提高而增加; 而且先前试次的一致性影响当前试次的干扰效应, 无冲突和低冲突、无冲突和高冲突、低冲突和高冲突条件之间均出现了典型的冲突适应。本研究结果表明, 除了冲突的有无, 冲突水平的变化也能诱发冲突适应, 支持更大的冲突驱动更强的认知控制, 而且冲突诱发的认知控制的功能可能通过注意聚焦实现。这一发现为冲突监测理论的注意调节机制提供了直接的支持证据, 对于促进冲突适应的相关研究具有重要意义。     

The elusive link between conflict and conflict adaptation

A core tenet of the original conflict-monitoring model is that regulation is triggered automatically when conflict is present and that the same regulation mechanism explains both trial-to-trial adaptation effects as well as effects of block-wise conflict manipulations. We present here results from two experiments using the Stroop task that show (a) that adaptation effects in the absence of response repetitions may occur only at the beginning of testing and that (b) robust block-wise effects can be found even in the absence of trial-by-trial effects. Furthermore, we show that the failure to eliminate target-to-distractor repetitions can produce artificial trial-to-trial adaptation effects. Based on the evidence of a weak link between conflict and conflict adaptation, we argue that a wider range of possible reasons for conflict adaptation effects needs to be taken into consideration.     

人际冲突中失望的个人效应及冲突类型的调节作用

通过两个计算机情景模拟实验, 分别采用“保证游戏”与“最后通牒博弈”范式, 考察了人际冲突中失望的个体对于威胁评价与冲突行为的影响。在此基础上进一步探讨了冲突类型对人际冲突中失望个人效应的调节作用。结果发现：(1)失望个体相比无情绪个体的威胁评价更高, 冲突行为更多。(2)冲突类型影响处于失望状态的个体的威胁评价, 即价值观冲突中失望个体的威胁评价要高于利益冲突中失望个体的威胁评价; 但是冲突类型并不影响失望个体的冲突行为。     

Effects of taking conflict personally on conflict management styles across cultures

The concept of taking conflict personally is largely underexplored by dominant conflict literature. The purpose of this study was to test the cross-cultural predictions of the associations between self-construal, the tendency to personalize conflict, and subsequent outcome variables such as negative feelings of being criticized and motivation to improve. The participants were 457 undergraduates, of which 185 were studying in Japan, and 272 were studying in the United States. The results indicated the significant negative relation between independent self-construal and taking conflict personally. On the contrary, interdependent self and taking conflict personally showed positive relation. In turn, taking conflict personally indicated positive relation with participants’ conflict management style, such as motivation to improve one’s own behaviors. Discussion of these results and their implications is provided.     

Clarifying conflict of interest

As the debate over how to manage or discourage physicians' financial conflicts of interest with the drug and medical device industries has become more heated, critics have questioned or dismissed the concept of "conflict of interest" itself. A satisfactory definition relates conflict of interest to concerns about maintaining social trust and distinguishes between breaches of ethical duty and temptations to breach duty. Numerous objections to such a definition have been offered, none of which prevails on further analysis. Those concerned about conflicts of interest have contributed to misunderstandings, however, by failing to demonstrate when social arrangements leading to temptations to breach duties are in themselves morally blameworthy. Clarifying "conflict of interest" is important if we are eventually going to develop productive modes of engagement between medicine and for-profit industry that avoid the serious ethical pitfalls now in evidence.     

Stimulus conflict predicts conflict adaptation in a numerical flanker task

Conflict monitoring theory states that response conflict triggers conflict adaptation, resulting in reduced congruency effects after response-incongruent trials (Botvinick, Braver, Barch, Carter, & Cohen, 2001). Verbruggen, Notebaert, Liefooghe, and Vandierendonck (2006) observed conflict adaptation after stimulus-incongruent trials without any response conflict. In this study, we further explore the hypothesis that stimulus conflict is an important trigger for conflict adaptation. We propose a measure for stimulus conflict that adequately explains the data of Verbruggen et al. and new data from a numerical flanker task. We conclude that stimulus conflict and response conflict have dissociable effects on behavior Whereas response conflict is a good predictor of response times, stimulus conflict is a better predictor of the adaptation effect.     

Voicing conflict: preferred conflict strategies among incremental and entity theorists

The way individuals choose to handle their feelings during interpersonal conflicts has important consequences for relationship outcomes. In this article, the authors predict and find evidence that people's implicit theory of personality is an important predictor of conflict behavior following a relationship transgression. Incremental theorists, who believe personality can change and improve, were likely to voice their displeasure with others openly and constructively during conflicts. Entity theorists, who believe personality is fundamentally fixed, were less likely to voice their dissatisfactions directly. These patterns were observed in both a retrospective study of conflict in dating relationships (Study 1) and a prospective study of daily conflict experiences (Study 2). Study 2 revealed that the divergence between incremental and entity theorists was increasingly pronounced as conflicts increased in severity: the higher the stakes the stronger the effect.