员工对企业社会责任的差异化反应:基于归因理论的阐释

企业社会责任归因是指个体对企业践行社会责任背后的动机进行主观推理和判断的过程与结果, 也是影响企业社会责任发挥积极作用的关键因素。通过梳理以往研究, 从个体、领导及组织三个层面总结了影响员工企业社会责任归因的因素, 同时从社会交换和组织认同视角深入剖析企业社会责任归因对员工态度和行为的影响及作用机理。未来研究可以进一步明晰不同企业社会责任归因的独特影响因素与作用效果, 基于归因理论探索企业社会责任归因的形成机制, 同时研究多种因素对企业社会责任归因的影响, 考察归因对企业社会责任公平启发机制的影响, 并基于中国情境开展本土化研究。     

人际责任归因与助人意愿的关系

人际责任归因研究是归因研究与责任推断相结合的一个新领域,它将归因理论应用于对他人失败行为的责任分析之中,为行为责任的推断提供了一个崭新的视角。本研究结合助人行为探讨人际责任归因与助人意愿之间的内在联系,204名教育硕士生和大学生被试参与了此项研究,并通过EQS建立了有关归因的控制性、情感反应、责任推断以及助人行为之间关系的结构方程模型。研究结果支持Weiner的人际责任归因理论假设,并且表明在归因与助人意愿关系模型中责任推断与情感反应是双向的而非单向的关系。     

人际责任推断与行为应对策略的归因分析

探讨人际责任归因与行为应对策略之间的内在联系。376名被试参与了此项研究。结果表明：(1)内在的可控的失败原因引起最高责任推断、最高程度的责备和最低程度的安慰;相反,内在的不可控的稳定的原因与最低责任、最低责备以及最高程度的安慰相联系。(2)责任归因与责备和安慰之间的数量化关系通过结构方程模型得以确定。(3)女大学生更倾向于对失败行为作可以控制的归因;在行为反应上,教师或管理者更倾向于使用安慰策略     

解读"道德责任"

本文从理论和历史的角度,对道德责任内涵、道德责任归因、道德责任的前提条件、道德责任的谅解、道德责任冲突的解决进行了分析和探讨.其中道德责任归因理论和责任冲突解决理论具有可操作性和重要的现实意义.     

责任、情感及帮助行为的归因结构模型

责任归因研究将归因理论应用于对他人行为的责任分析之中,为行为责任的推断提供了一个崭新的视角。该研究通过一个真实具有较大社会反响的案例探讨责任归因与帮助行为之间的内在联系。238名管理者和被管理者参与了此项研究,并通过EQS建立了有关归因的控制性、情感反应、期望改变、责任推断以及帮助行为之间关系的结构方程模型。结果提示：责任推断与情感反应具有双向关系,符合心理学中“知”和“情”相互作用的观点;员工与管理者相比更倾向于认为行为者失败的原因是外在的、不可控的并且应承担较低的责任     

大学生对网瘾和作弊的责任推断与应对策略

运用情景模拟和角色扮演的方法,研究大学生对网瘾和作弊的责任归因结构及其应对策略。对416名被试的研究结果显示：（1）责任归因的心理结构是一个“责任推断→责任情感→责任行为”的一元结构模式。（2）我国大学生的责任推断过程与维纳的经典理论基本一致,但在行为应对策略上存在一定的文化差异。（3）大学生对网瘾和作弊的责任推断倾向明显并与情感体验基本保持一致,但与行为应对策略存在一定的冲突。（4）大学生在网瘾和作弊的责任推断、情感体验以及应对策略上存在一定差异。     

从归因理论的角度探讨我国大学生的社会性评价

本文采用归因理论研究方法测试我国大学生对五种生理病症和五种心理、行为引起的疾患或缺陷的责任归因、情感反应和帮助行为的关系,借以探讨我国大学生对疾患者的社会评价的特点和研究方法。研究结果表明这是一种可用于研究社会性评价的方法。同时,这项研究也体现了我国大学生对某些社会性评价的特点。     

自我责任归因与推断的心理结构与特征

基于日常经验取向,运用问卷调查的方法,探索自我责任归因与推断的心理结构及其基本特征。对382名被试问卷调查的统计分析结果显示：（1）自我责任归因与推断结构是一种一元单向决定模式,即“责任推断→责任情感→责任行为”。（2）个体倾向于较多地将挫折或失败的原因归咎于可控起因,而较少归因于不可控起因。（3）个体在进行自我责任推断时,可控性程度仅对责任的大小构成影响,并不影响对是否承担责任的推断。（4）在自身应为挫折或失败承担责任时,个体在情感体验上较多自我责备,较少自我同情;在行为反应上,较多积极应对,较少甚至不大会消极应对。     

公正世界信念对大学生助人意愿的影响：责任归因和帮助代价的作用

采用个人公正世界信念量表、自编的助人假设情境,先后以198名、415名大学生为被试,通过两项研究考察了责任归因和帮助代价在个人公正世界信念影响个体助人意愿中的作用。结果表明：（1）个人公正世界信念及个体对受困者遭遇的外归因,均可以显著正向预测个体的助人意愿,但个人公正世界信念与责任归因之间无显著相关。控制性别、年级和社会称许性的影响后,个体对受困者遭遇的外归因及个人公正世界信念分别可以解释5.7%和6%的变异;（2）个人公正世界信念对助人意愿的作用受到帮助代价与责任归因的调节,只有在低代价、外归因的条件下,个人公正世界信念越强,助人意愿才越高。这些结果对亲社会行为的促进具有重要启示。     

愤怒和悲伤情绪对助人决策的影响:人际责任归因的作用

基于具体情绪理论——评价倾向框架理论(ATF),采用两项研究考察负性情绪愤怒和悲伤对助人决策的影响,并探究人际责任归因在这一关系中的作用。两项研究均采用自传体情绪记忆任务诱发情绪,研究一中自变量情绪为组间变量,包括愤怒、悲伤和中性三个水平,因变量助人决策操作为为他人花费时间;研究二中自变量1为组间变量情绪,包括愤怒和悲伤,自变量2为组内变量人际责任归因,操作为模糊归因、不可控的情景归因、可控的自我归因三种情境,因变量助人决策操作为为他人花费金钱。结果发现:(1)与愤怒情绪相比,悲伤情绪下个体为他人花费的时间和捐助的金钱更多;(2)在模糊的人际责任归因条件下,悲伤个体会比愤怒个体捐助更多的钱。研究表明:同为负性情绪的愤怒和悲伤在助人决策上的作用不同,悲伤个体比愤怒个体做出更多的助人决策;人际责任性归因会影响附带情绪和助人决策的关系。研究结论有助于理解附带情绪对助人决策的影响,进一步丰富并延伸ATF理论的证据和领域,对发挥情境中人际责任归因在助人决策中的作用具有一定的现实意义。     

Workplace mobbing and bystanders' helping behaviour towards victims: The role of gender,perceived responsibility and anticipated stigma by association

We examined victims' perceived responsibility and bystanders' anticipated risk of being victimized themselves when others associate them with the victim (stigma by association, SBA) as possible antecedents of bystanders' helping behaviour towards a victim of workplace mobbing, and explored the effects of gender. Guided by the attribution model of social conduct (Weiner, 2006), a 2 × 2 vignette experiment was conducted. Participants were Dutch regional government employees (N = 161). Path analyses generally supported the hypotheses, but showed different results for women and men. In the strong (Vs. weak) responsibility condition, women reported less sympathy and more anger and men only more anger, which resulted in lower helping intention. Additionally, for men the results showed an unexpected direct positive effect of responsibility on helping intention. Furthermore, in the strong SBA condition, women and men reported more fear and men, unexpectedly, more anger. Consequently, helping intention decreased. The findings on gender are discussed in the context of social role theory, gender and emotion. Our findings suggest that to prevent and tackle mobbing, organizations and professionals should be aware of the attributional and emotional processes and gender differences in bystanders' helping behaviour.     

大学生对艾滋病患者的责任归因及惩戒行为反应

本研究通过被试对特定情景的反应借助于结构方程模型来确定对艾滋病患者的部位和控制性归因、责任判断、情感以及惩戒行为之间的数量化关系。309名大学生被试参与了该项研究,研究结果表明：对艾滋病的内部可控归因引起较高责任推断,较高生气类情感反应和较低同情类情感反应,以及较高惩戒行为;部位和控制性归因影响到责任判断和情感反应,责任推断除了直接影响到惩戒行为反应外,还间接地以情感反应为中介对惩戒为发挥作用。论文还结合中国文化的特点对结果进行了讨论。     

Perceptions of the Onset Controllability of AIDS and Helping Judgments: An Attributional Analysis1

Weiner's attributional model of helping behavior is used to examine the relationship between the perceived controllability of the onset of AIDS, the affective reactions of pity and anger, and helping judgments. In this model, the effect of the perceived controllability of another person's need on helping is mediated by pity and anger. In the present study, respondents read one of five scenarios describing a friend who had just been diagnosed with AIDS. The cause of the disease was manipulated in the scenarios. Knowledge about HIV transmission measures and respondent's gender were added as control variables to the original model, which was tested by using path analysis. The findings partially support Weiner's model. The effect of the perceived onset controllability of AIDS on helping judgments was mediated by pity, but not by anger. Respondents' anger toward a friend with AIDS did not inhibit help-giving.     

An attributional analysis of reactions to stigmas

In two experiments, we examined the perceived controllability and stability of the causes of 10 stigmas. Guided by attribution theory, we also ascertained the affective reactions of pity and anger, helping judgments, and the efficacy of five intervention techniques. In the first study we found that physically based stigmas were perceived as onset-uncontrollable, and elicited pity, no anger, and judgments to help. On the other hand, mental-behavioral stigmas were perceived as onset-controllable, and elicited little pity, much anger, and judgments to neglect. In addition, physically based stigmas were perceived as stable, or irreversible, whereas mental-behavioral stigmas were generally considered unstable, or reversible. The perceived efficacy of disparate interventions was guided in part by beliefs about stigma stability. In the second study we manipulated perceptions of causal controllability. Attributional shifts resulted in changes in affective responses and behavioral judgments. However, attributional alteration was not equally possible for all the stigmas.     

行为责任归因与批评程度的关系

选取171名进修教师和大学生被试探讨行为责任归因与批评程度之间的内在联系。研究发现;(1)内在的可控的稳定的失败原因引起最高责任推断和最严重批评决定;内在的不可控的不稳定的原因与最低责任和批评程度相联系。(2)控制性维度和责任与批评程度的关系密切。(3)从总体上说责任和批评程度的变化趋势相似。(4)教师特别是女教师对批评方法的使用更为慎重。     

Is Weiner's attribution‐help model stable across cultures? A test in Brazilian subcultures

The effect of attribution of responsibility on the intention to help is a well‐studied effect. The Weiner model of attribution‐emotion‐help is the main theoretical development to describe the structural relation between these variables. Some research results have suggested that culture influences the relation between model variables. Collectivists tend to show more compassionate emotions independent of attribution of responsibility whereby emotion is no longer a mediator. The present research aims to test the Weiner model in Brazil, a country with established subcultures and clear distinctions in the collectivism–individualism dimension across its regions. An experiment with 1,569 participants from all five Brazilian regions was conducted. Path analysis revealed that more socially oriented participants tended to feel more compassion for the experimental scenario's protagonist, independent of controllability manipulation, decreasing the effect of emotions in the model. These results depict the effect of culture on the model, questioning the stability of the model across cultures.     

GENDER-RELATED PATTERNS OF HELPING AMONG FRIENDS

In this study, the social role theory of gender and helping (Eagly & Crowley, 1986) was applied to understand gender differences in helping behavior. Relationships among criterion variables of time spent helping and help quality; and key predictors of problem severity, empathic tendency, anger, sympathy, closeness, causal controllability, coping, and self-efficacy were applied. Participants from a large community sample ( N = 1,004) described situations in which they helped a friend and completed questionnaires describing factors that influenced their actions. Recipients of the help also filled out similar questionnaires. It was found that across many problem settings women spend more time helping, give higher quality help, and feel more empathy and sympathy in response to their friends' problems. Further, the presence of anger toward a friend is associated with more time spent helping but a lower quality of help. In contrast, men rate their friends' problems as more controllable/blameworthy and experience more anger. Further, controllability has a greater influence on a number of help-related variables. For both men and women, self-efficacy and perception of problem severity are the greatest direct predictors of helping.