Collective‐efficacy as a mediator of the relationship of leaders' personality traits and team performance: A cross‐level analysis

The relationship between a leader's personality and his team's performance has been established in organisational research, but the underlying process and mechanism responsible for this effect have not been fully explored. Both the traditional multiple linear regression and the multilevel structural equation model approaches were used in this study to test a proposed mediating model of subordinates' perception of collective efficacy between leader personality and team performance. The results show that the team leader's extraversion and conscientiousness personality traits were related positively to both the team‐average (individual) perception of collective efficacy and team performance, and the collective efficacy mediated the relationship of the leader's personality traits and team performance. This study also discusses how Chinese cultural elements play a role in such a mediating model.     

Spotlight on Age‐Diversity Climate: The Impact of Age‐Inclusive HR Practices on Firm‐Level Outcomes

This study investigates the emergence and the performance effects of an age‐diversity climate at the organizational level of analysis. Building upon Kopelman and colleagues’ (Kopelman, Brief, & Guzzo, 1990 ) climate model of firm productivity as well as Cox's ( 1994 ) interactional model of cultural diversity, we hypothesize a positive influence of age‐inclusive HR practices on the development of an organization‐wide age‐diversity climate, which in turn should be directly related to collective perceptions of social exchange and indirectly to firm performance and employees’ collective turnover intentions. The assumed relationships are tested in a sample of 93 German small and medium‐sized companies with 14,260 employees participating. To circumvent common source problems, information for the various constructs was gathered from 6 different sources. To test our assumed relationships, we applied structural equation modeling and executed bootstrapping procedures to test the significance of the indirect effects. We received support for all assumed relationships. The paper concludes with practical recommendations on how to establish and make use of a positive age‐diversity climate.     

Individual Goal Orientations,Team Empowerment,and Employee Creative Performance: A Case of Cross‐level Interactions

Intrigued by relationship between team motivational context and individual characteristics in the organizational reality, we developed and tested a cross‐level model to investigate the interactive effects of team empowerment and individual goal orientations on individual creative performance through the mediating mechanism of an individual's creative self‐efficacy. Using multi‐wave multi‐source data from 63 R&D teams in three IT companies, we found that (1) team empowerment, individual learning goal orientation, and individual performance orientation are all positively related to individual creative performance through mediation of creative self‐efficacy; (2) learning orientation and performance approach orientation could both supplement the effects of team empowerment on individual creative self‐efficacy. Our findings point to the importance of individual goal orientation in shaping the effects of team motivation climates and provide insights for both scholars and practitioners. The specific practical implications include but are not limited to (1) individuals with learning and performance approach orientations should be identified during hiring procedures given that they could still thrive in less empowered teams and maintain a relatively high level of creative self‐efficacy and creative outcomes; (2) managers should consider assigning employees who are more learning oriented to more empowering and open‐ended tasks in order to obtain better creative results.     

Exploring emotions as social phenomena among Canadian varsity athletes

ObjectivesAthletes are constantly engaging with teammates, coaches, and opponents, and rather than treating emotions as manifested in the individual as is often the case, psychological analyses need to treat emotions as social and relational. The purpose of this research was to explore athletes' accounts of emotions as social phenomena in sport using qualitative inquiry methods.MethodFourteen Canadian varsity athletes (7 males, 7 females, age range: 18–26 years) from a variety of sports participated in two semi-structured interviews. Data were analyzed using inductive coding, categorization, micro-analysis, and abduction (Mayan, 2009; Strauss & Corbin, 1998).ResultsAthletes reported individual and shared stressors that led to individual, group-based, and collective emotions, and they also reported emotional conflict when they simultaneously experienced individual and group-based or collective emotions. Emotional expressions were perceived to impact team functioning and performance, communicated team values, served affiliative functions among teammates, and prompted communal coping to deal with stressors as a team. Factors which appeared to influence athletes' emotions included athlete identity, teammate relationships, leaders and coaches, and social norms for emotion expression.ConclusionsOur study extends previous research by examining emotions as social phenomena among athletes from a variety of sports, and by elaborating on the role of athletes' social identity with regard to their emotional experiences in sport.     

The ASPIRe model: Actualizing Social and Personal Identity Resources to enhance organizational outcomes

A growing body of research points to the contribution of social identity and self‐categorization processes to organizational social capital. In particular, this is because all facets of collective behaviour (e.g., trust, communication, leadership, productivity) are facilitated to the extent that individuals define themselves in terms of higher‐order social categories (i.e., as members of a common ingroup). However, very little work has sought to translate these social and cognitive insights into models of organizational practice. In an attempt to do this, the present paper outlines a four‐phase model for Actualizing Social and Personal Identity Resources (the ASPIRe model). Within a relevant organizational unit, an initial phase involves ascertaining which social identities employees use collectively to define themselves (AIRing). In intermediate phases, relevant subgroups and then the organizational unit as a whole develop goals that are relevant to those identities (Sub‐Casing and Super‐Casing). In a final phase, organizational planning and direction are informed by the outcomes of the previous two phases and by the new organic organizational identity they produce (ORGanizing). Points of contact with alternative models are identified and the model's potential to encourage sustainable productivity is discussed.     

动机性信息加工理论及其在工业与组织心理学中的应用

“团队作为信息加工者的观点”认为, 团队执行复杂任务需要经过一系列认知决策, 哪些信息被共享, 以及信息共享和整合的质量, 共同决定团队效能的高低。动机性信息加工理论则进一步提出, 认知动机和社会动机共同决定了哪些信息被共享, 以及信息共享和整合的质量。认知动机决定信息加工的深度, 社会动机决定信息加工的方向, 两种动机共同决定决策质量。这一理论可以很好地整合谈判和创造力领域的研究结果, 并在团队效能领域得到很好的应用。动机性信息加工理论是对双过程模型和“团队作为信息加工者观点”的发展和整合, 并为决策质量的影响因素提供新的分类框架和研究思路。     

Collective Efficacy as a Mediator of the Trustworthiness – Performance Relationship in Computer-Mediated Team-based Contexts

The current study investigated the role of trustworthiness perceptions at the individual level and collective efficacy at the team level on team performance in computer-mediated teams using multi-level structural equation modeling (MSEM). It was hypothesized that trustworthiness perceptions and collective efficacy would predict team performance, and collective efficacy would partially mediate the trustworthiness – performance relationship in computer-mediated teams. Sixty-four teams (five participants each) engaged in a computer-mediated task across two experimental sessions. Trustworthiness measured after session 1, collective efficacy measured after sessions 1 and 2, and team performance measured of sessions 1 and 2 were used to build the MSEM. The half longitudinal model for assessing mediation was used to examine the influence of trustworthiness perceptions on performance through collective efficacy over time. Results demonstrated support for the hypothesized model, such that trustworthiness perceptions demonstrated indirect effects on performance through collective efficacy. These findings extend past research by identifying an emergent mechanism by which trustworthiness is important for team performance in computer-mediated teams.     

A Multilevel Model of Team Cultural Diversity and Creativity: The Role of Climate for Inclusion

We developed a multi‐level model to test how team cultural diversity may relate to team‐ and individual‐level creativity, integrating team diversity research and information‐exchange perspective. We proposed that the team climate for inclusion would moderate both the relationship between cultural diversity and team information sharing and between cultural diversity and employee information elaboration. We collected time‐lagged data from 384 members and their leaders within 57 multicultural work teams. The results showed that team cultural diversity was positively related to both team creativity and individual creativity through team information sharing and employee information elaboration, respectively. We also found that the indirect positive relationship with team creativity and individual creativity was stronger for team cultural diversity when climate for inclusion of multicultural work teams was stronger.     

Ambidextrous Leadership and Employees' Self‐Reported Innovative Performance: The Role of Exploration and Exploitation Behaviors

The ambidexterity theory of leadership for innovation proposes that leaders' opening and closing behaviors positively predict employees' exploration and exploitation behaviors, respectively. The interaction of exploration and exploitation behaviors, in turn, is assumed to influence employee innovative performance, such that innovative performance is highest when both exploration and exploitation behaviors are high. The goal of this study was to provide the first empirical test of these hypotheses at the individual employee level. Results based on self‐report data provided by 388 employees were consistent with ambidexterity theory, even after controlling for employee reports of their leaders' transformational and transactional leadership behaviors as well as employees' openness to experience, conscientiousness, and positive affect. The findings extend previous research on ambidexterity at the team and organizational levels and suggest a possible way for leaders to enhance employee self‐reported innovative performance.     

Confucian dynamism work values and team performance: A multiple‐level analysis

In this study we clarified the multiple‐level effects of Confucian‐related work values, including self‐discipline and interpersonal ethics, on the performance of individuals and the team. Empirical data of 70 work teams with 472 team members from Taiwanese enterprises were collected to test our hypotheses. Results showed that, at the group level, shared team values of interpersonal ethics were positively related to team performance through the partial mediation of team cooperation. For cross‐level effect, shared team values of interpersonal ethics and individual member's self‐discipline values were both positively related to individual performance. The implications of Confucian dynamism work values on contemporary organizational management and indigenous Chinese team theories were provided.     

Self‐directed work groups and team competence

The study examines the impact of self‐directed group work on team competence. The sample consists of 83 production groups from 20 medium‐sized enterprises: 44 self‐directed work groups and 39 traditional work groups. Results based on process‐analytic behavioural data, collected at the group level of analysis, show that self‐directed teams are more competent than traditional work groups on seven out of 12 aspects of competence. Self‐directed teams show greater methodological competence, to some extent greater professional and self‐competence but no greater social competence when completing optimization tasks. In addition, the work characteristics participation, formal team communication, continuous improvement process, training and team‐oriented tasks were related to team competence in the subsample of self‐directed work teams.     

企业组织的学习结构

在理论综述的基础上,通过访谈、预试和大规模调查,对企业组织学习结构进行了实证研究。根据访谈和预试,初步确定组织学习问卷的项目。采用探索性因素分析和验证性因素分析,对来自全国不同地区43家企业的管理者和员工的调查数据进行了分析。结果表明,我国企业组织学习是一个6因素的结构模型：组织间学习、组织层学习、集体学习、个体学习、利用式学习、开发式学习;组织学习问卷具有一定的信效度。组织学习的作用和影响因素以及这三者之间的复杂作用机制还有待更为深入的研究     

Cross‐level interactions of individual trait positive affect,group trait positive affect,and group positive affect diversity

The purpose of the current study is to examine the cross‐level three‐way interactions among individual trait positive affect (PA), group trait PA, and group PA diversity on individual work outcomes. Drawing on situation strength theory, we hypothesized that the relationship of individual trait PA with work outcomes depends on the strength of a group's affective contexts including group trait PA and PA diversity. The hierarchical linear modelling results for 261 employees in 42 South Korean organizational teams showed that individuals' trait PA was positively associated with their team commitment, job satisfaction, and organizational citizenship behaviour (OCB). The findings also demonstrated that individual trait PA had the strongest relationship with team commitment when group trait PA was low and PA diversity was high simultaneously. In addition, the relationship between individual trait PA and OCB was found to be stronger for affectively diverse groups than for homogeneous groups.     

A Social Categorization Explanation for Framing Effects in Nested Social Dilemmas

This study developed and tested the idea that social categorization processes help to explain framing effects in social dilemmas. Using self-categorization theory, we predicted that members of a collective would cooperate more when they faced homogeneous rather than heterogeneous resource frames. We manipulated the starting point of resources for the members of each of two subgroups making up a larger collective in a nested social dilemma. The resources of the subject's own subgroup started at the individual, subgroup, or collective level, and the resources of the opposing subgroup also started at the individual, subgroup, or collective level. The condition in which both subgroups' resources began at the collective level was similar to a traditional commons dilemma, while the condition in which both subgroups' resources began at the individual level was similar to a traditional public goods problem. The other conditions were new to this research domain. We found higher allocations to the collective account when the initial resource location was the same for both subgroups (versus different for each subgroup), even when this initial location was the subgroup or individual level. Whereas previous explanations for framing effects cannot account for these results, social categorization processes provide a parsimonious explanation for the observed pattern of allocations.     

A multilevel study on the relationships between work characteristics, self-efficacy, collective efficacy, and organizational citizenship behavior: the case of Taiwanese police duty-executing organizations

Public security, traffic management, and service for the people are the 3 major functions of policing in Taiwan. This definition encompasses not only the traditional job characteristics, but also the level of contextual characteristics and social characteristics because of police work's characteristics and its frequent interaction with the public. Thus, the present study conducted a multilevel model analysis by taking self-efficacy and collective efficacy as the mediating variables. The purpose was to investigate the influences of motivational work characteristics (knowledge-oriented) and social work characteristics (socially and contextually oriented) of work-design model on the police officers' organizational citizenship behavior (OCB), by using first-line police officers in Taiwan as the research objects. The study showed not only that knowledge characteristics will influence the self-efficacy of a police officer and that self-efficacy can in turn influence individual police officers' OCB, but also the contextual effect of social characteristics, contextual characteristics, and collective efficacy on self-efficacy and individuals' OCB. Additionally, there was a crosslevel moderating effect from contextual characteristics on the relationship between knowledge characteristics and self-efficacy and the relationship between self-efficacy and the individuals' OCB. The authors conclude the article with research implications.     

How to enhance service quality through organizational facilitators,collective work engagement,and relational service competence

This study aims to test how collective work engagement and relational service competence, as affective and cognitive-competent collective states, mediate the relationship between organizational facilitators and customers' perceptions of service quality. In all, 107 service-oriented units were aggregated from 615 service workers and 2165 customers. Structural equation modelling confirmed that organizational facilitators are related to collective work engagement andrelational service competence, which play a mediating role between organizational facilitators and service quality. Whereas collective work engagement plays a partially mediating role between organizational facilitators and relational service competence, relational service competence plays a fully mediating role between collective work engagement and service quality. A discussion and limitations are also provided.     

Relationships among Coach Leadership,Peer Leadership,and Adolescent Athletes’ Psychosocial and Team Outcomes: A Test of Transformational Leadership Theory

Transformational leadership theory provided a framework to examine the relationships of coach and peer leadership with individual and team outcomes among team sport athletes. Adolescent female soccer players (N = 412) completed measures assessing coach and teammate transformational leadership behaviors, perceived competence, intrinsic motivation, enjoyment, team cohesion, and collective efficacy. Structural equation modeling revealed that coach leadership was more influential than peer leadership for predicting individual outcomes and collective efficacy, peer leadership was more strongly related to social cohesion than coach leadership, and both peer and coach leadership were equally important for task cohesion. Results are discussed relative to the viability of using transformational leadership theory to understand coach and athlete leadership in the sport domain.     

嵌入于社会情境的工作重塑

工作重塑实质上是一种情境性的主动性行为。基于已有研究成果,首先系统归纳工作重塑与社会情境因素之间关系的4种研究视角,即社会情境是工作重塑的目标、社会情境因素是工作重塑的组成部分、社会情境因素影响工作重塑、社会情境因素为工作重塑设立边界条件。此外,梳理并讨论社会情境因素影响工作重塑的内在机制以及社会情境因素与个体特征的交互对于工作重塑的影响、工作重塑在特定情境中的有效性两方面的研究。在此基础上,结合其他相关变量的研究现状对嵌入于社会情境的工作重塑的未来研究进行展望,包括探索工作重塑对他人的影响、探索团队工作重塑驱动个体工作重塑的多重路径、探索社会情境影响工作重塑的内在机制、探索社会情境与个体特征的交互如何影响工作重塑,以及探讨基于中国社会情境的工作重塑的有效性。     

The Self in Procedural Fairness

Procedural fairness (whether the organizational decision‐making process is perceived as fair) has profound psychological effects on organizational members. A vital reason for these effects is that organizational procedures communicate information which is relevant to the self. Specifically, this information is relevant to different types of self (individual, collective, relational) and, more importantly, to different motives within each type of self. As such, procedures satisfy the motives of uncertainty reduction and self‐enhancement (individual self), the motives of reputation and status (collective self), and the motives of belongingness and respect (relational self). We provide illustrative evidence in support of our conceptual map, discuss complexities, and offer suggestions for future research.     

The team‐level model of climate for innovation: A two‐level confirmatory factor analysis

The level structure of West's (1990) four‐factor model of team climate for innovation was assessed by means of multi‐level confirmatory factor analysis (MCFA). The sample consisted of 1,487 individuals (195 teams) from a wide range of professions. Results showed that a considerable portion of the variance in the data was explained on the team level with intra‐class correlations ranging from .30 to .39. Furthermore, the results demonstrated that the overall measurement model fitted the data well at both the team and individual levels, while the factor loadings were slightly different across the levels with item loadings showing partial invariance. Results from confirmatory factor analyses conducted on separate levels, however, showed that the four‐factor model displayed the best fit to the data for both individual and team levels. A second‐order one‐factor model also fitted the data well on both levels. The results indicate that the team climate for innovation model can be used as a team‐level consensus model of team climate for innovation.