Comparing the Psychometric Characteristics of Ratings of Face‐to‐Face and Videotaped Structured Interviews

Videotaped interviews are used for both research and for making selection decisions in organizations. However, little research has examined the extent to which the psychometric characteristics of ratings of videotaped interviews are comparable with those of ratings made on the basis of face‐to‐face (FTF) interviews. Within a simulated selection setting, we compared ratings of interviewers who conducted FTF structured interviews to ratings of interviewers who viewed videotapes of those interviews. Results revealed that FTF ratings were significantly higher than video ratings of the same interviewees. We also found that the two sets of interviewers rated the relative performance of interviewees differently. For example, the correlation between FTF and video ratings (r=.31) was significantly smaller than the correlation between ratings of interviewers who conducted FTF panel interviews with the same interviewees (r=.73). Overall results suggest that researchers and practitioners should be cautious about generalizing research findings and selection decisions made on the basis of videotaped interviews to FTF interviews.     

Investigating the roots of the favourite–longshot bias: an analysis of decision making by supply‐ and demand‐side agents in parallel betting markets

This paper offers new insights into the behavioural origins of the ‘favourite–longshot’ bias — an established feature of betting markets, whereby longshots win less often than the subjective probabilities imply and favourites more often. A number of alternative explanations has been offered for this phenomenon but the main debate focuses on whether it is caused by the behaviour of those supplying betting markets (bookmakers) or of the demand‐side agents in these markets (bettors) . This study analyses a new data source which offers detailed information for a large sample of recent UK horseraces on decision‐making behaviour within the parimutuel and the parallel bookmaker‐based betting markets. The results offer strong evidence for the existence of the ‘favourite–longshot’ bias in bookmaker‐based markets, with a corresponding absence of such an effect in the parimutuel case. These results offer support for the view that the origins of the ‘favourite–longshot’ bias lie principally in the decisions of bookmakers rather than in the decisions of bettors. Copyright © 2000 John Wiley & Sons, Ltd.     

web‐assisted vocational test interpretation

Despite the increasing availability of online counseling services, many questions remain unanswered. This study compared the effectiveness of a specific employment counseling activity, vocational interest inventory interpretation, across 3 delivery modalities: (a) online text chat; (b) online text chat with video cues; and (c) traditional, face‐to‐face interpretation. The difference in ratings of session value between text chat with video and face‐to‐face modalities was not significant; both were rated significantly higher than text chat alone. The results provide tentative support for online delivery of vocational test interpretation if video cues are available but suggest caution with use of text chat alone.     

Suicide Ideation and Acceptability Toward Online Help‐Seeking

Suicidal individuals are unlikely to engage in face‐to‐face treatment. The Internet is emerging as an innovative approach for intervention delivery, particularly for those unable or unwilling to attend traditional treatment. Participants (N  = 459) were recruited to fill out online questionnaires on suicide ideation and help‐seeking modality preference. The majority of participants endorsed preferring face‐to‐face help over web‐based help. Results from multinominal logistic regression indicated that suicide ideation was significantly related to preferring online methods versus face‐to‐face methods. This study highlights that the Internet can provide a novel platform to treat individuals at risk of suicide.     

Ceding and Succeeding: How the Altruistic Can Benefit from the Selfish in Joint Decisions

We examine how the interplay of two partners’ interpersonal orientations (selfish vs. altruistic) in a decision‐making dyad impacts the extent to which the joint decision matches each partners’ individual a priori preferences. Two experiments, in which we manipulate and measure interpersonal orientations, as well as examine real consumption decisions, demonstrate the benefit of mismatching interpersonal orientations (selfish‐altruistic) in dyadic decisions. Specifically, altruistic and selfish consumers reach joint decisions that better reflect their individual preferences when working with a partner who has the opposite interpersonal orientation (heterogeneous dyad) versus a matching one (homogeneous dyad). Initial evidence suggests that this effect occurs because homogeneous dyads are more prone to engage in negotiation (communication that involves departure from one's initial position to a mutually serving position) than heterogeneous dyads. This leads homogeneous dyads to focus more on equally preferred options than on their own most preferred options, which pushes them further down both partners’ preferences lists. This research contributes to the literature on joint decision making and has important implications for consumer well‐being.     

De‐escalation after repeated negative feedback: emergent expectations of failure

Research on willingness to make marginal investments (e.g., the escalation and sunk cost literatures) has often focused on project completion decisions, such as the “radar‐blank plane.” This paper discusses a fundamentally different type of marginal investment decision, that of couples deciding whether to continue infertility treatment in the face of repeated failures. Two experiments based on this context show that when people face multiple independent chances to achieve a valued goal but are unsure about chances of success, premature quitting or “de‐escalation” is the norm. Repeated negative feedback appears to induce individuals to see each successive failure as more and more diagnostic. As a result, even a short series of failed attempts evokes beliefs that future attempts will also fail. These emergent expectations of failure, generated by causal attribution processes, associative learning, and/or discounting of ambiguous information, appear very compelling and induce people to forgo profitable marginal investments. Copyright © 2004 John Wiley & Sons, Ltd.     

Reliance on Numerical Precision: Compatibility between Accuracy versus Efficiency Goals and Numerical Precision Level Influence Attribute Weighting in Two‐Stage Decisions

This research examines how the weighting of an attribute is jointly affected by attribute precision and decision stage. Building on prior work suggesting (a) that less (more) precise numerical values are easier to process (more accurate), (b) that decision‐makers' motivation to be efficient (accurate) is greater when creating a consideration set (making a final choice), and (c) that decision‐makers tend to overweight information that is compatible with their goals, we hypothesize that when creating a consideration set (making a choice) participants tend to assign greater weight to less (more) precise attributes. Five studies (two of them reported in the Appendix S1) offer triangulating evidence for these predictions. Overall, this work contributes to research on numerical cognition, efficiency versus accuracy trade‐offs, attribute weighting, and two‐stage decisions.     

Culture and decision‐making: Investigating cultural variations in the East Asian and North American online decision‐making processes

Research in cross‐cultural psychology suggests that East Asians hold holistic thinking styles whereas North Americans hold analytic thinking styles. The present study examines the influence of cultural thinking styles on the online decision‐making processes for Hong Kong Chinese and European Canadians, with and without time constraints. We investigated the online decision‐making processes in terms of (1) information search speed, (2) quantity of information used, and (3) type of information used. Results show that, without time constraints, Hong Kong Chinese, compared to European Canadians, spent less time on decisions and parsed through information more efficiently, and Hong Kong Chinese attended to both important and less important information, whereas European Canadians selectively focused on important information. No cultural differences were found in the quantity of information used. When under time constraints, all cultural variations disappeared. The dynamics of cultural differences and similarities in decision‐making are discussed.     

Goal‐Proximity Decision‐Making

Reinforcement learning (RL) models of decision‐making cannot account for human decisions in the absence of prior reward or punishment. We propose a mechanism for choosing among available options based on goal‐option association strengths, where association strengths between objects represent previously experienced object proximity. The proposed mechanism, Goal‐Proximity Decision‐making (GPD), is implemented within the ACT‐R cognitive framework. GPD is found to be more efficient than RL in three maze‐navigation simulations. GPD advantages over RL seem to grow as task difficulty is increased. An experiment is presented where participants are asked to make choices in the absence of prior reward. GPD captures human performance in this experiment better than RL.     

Much ado about nothing: The zero effect in life‐saving decisions

Zero is a special value in our daily lives, and previous research on how zero values affect decision making leaves many questions to be explored. The present research examined the zero effect in life‐saving decisions and found that people expressed strong preferences for options offering a possibility that no one will die, even when the expected loss was relatively high. The prominence effect (the notion that the option with possibly zero deaths is easy to defend and justify) was proposed as one possible explanation. Furthermore, we also found that the zero effect in these life‐saving decisions occurs only in loss framing rather than gain framing. We discuss the relationships between the zero effect, framing, and evaluation mode in life saving and other domains.     

High‐Stakes Decision‐Making Within Complex Social Environments: A Computational Model of Belief Systems in the Arab Spring

People experiencing similar conditions may make different decisions, and their belief systems provide insight about these differences. An example of high‐stakes decision‐making within a complex social context is the Arab Spring, in which large numbers of people decided to protest and even larger numbers decided to stay at home. This study uses qualitative analyses of interview narratives and social media addressing individual decisions to develop a computational model tracing the cognitive decision‐making process. The model builds on work by Abelson and Carroll (1965), Schank and Abelson (1977), and Axelrod (1976) to systematically trace the inferences connecting beliefs to decisions. The findings show that protest decisions were often based on positive emotions such as pride, hope, courage, and solidarity, triggered by beliefs about successful protest and self‐sacrifice. By contrast, decisions to stay at home were triggered by beliefs about safety, state approval, and living conditions. As one participant said, “When I heard about the revolution in Tunisia, my heart was filled with solidarity for the people.” In the words of a non‐participant: “When people are killed, we must be careful. There are more important things than protest: safety and stability.” This study of individual explanations about events identifies the role of emotions in high‐stakes decision‐making within complex social environments.     

The senior discount: biases against older career changers

This study examined age discrimination in between‐ vs. within‐career job transitions. We expected that older workers transitioning into a new field would experience greater age discrimination than those who change jobs within the same field, particularly when amount of prior job experience is not made salient, and particularly when decision‐makers were highly prejudiced. Results suggested that younger job applicants received higher suitability ratings than older job applicants, and job applicants making a within‐career transition were rated higher than those making a between‐career transition. As hypothesized, older job applicants making between‐career transitions would receive the lowest ratings of suitability for hire when no information regarding experience was presented, and when decision‐makers were highly prejudiced. Implications for the aging workforce are discussed.     

Thwarted Belongingness in Relation to Face‐to‐Face and Online Interactions

Suicide is ranked as the tenth leading cause of death for all ages in the United States (Centers for Disease Control and Prevention, 2012). Joiner's (2005) interpersonal theory of suicide stated thwarted belongingness—the feeling of being alienated from others—and perceived burdensomeness—the feeling of being a liability to others—are the primary proximal factors leading to suicidal desire. The current study focused on thwarted belongingness and examined its relationship to face‐to‐face interactions and online interactions in both an undergraduate and community sample. We hypothesized that negative face‐to‐face and online interactions would be independently associated with higher levels of thwarted belongingness. Furthermore, we hypothesized that face‐to‐face interactions would moderate the relationship between online interactions and thwarted belongingness and that online interactions would moderate the relationship between face‐to‐face interactions and thwarted belongingness. Three hundred eighty‐seven participants (79.6% female) at a southern university and 209 (62.7% male) participants recruited from Amazon's Mechanical Turk website completed an online survey. Results only partially supported hypotheses, with only face‐to‐face interactions shown to be independently related to higher levels of thwarted belongingness. These findings indicated that negative face‐to‐face interactions may contribute to higher levels of risk factors for suicide ideation and highlighted the importance of assessing for negative interactions across all contexts.     

Who is and who is not willing to use online employer‐provided retirement investment advice

This study used classification tree analysis to examine who is and who is not willing to use online employer‐provided retirement investment advice. Using data from the Retirement Confidence Survey (Employee Benefit Research Institute, 2004), the study focused on who was more likely to use online retirement investment advice when it was available from their employer. Results indicated that those who were younger, those who participated in a defined contribution retirement plan, and those who made joint (with someone else in their household) personal finance decisions were more likely to use online professional retirement investment advice.     

经验决策：概念、研究和展望

传统风险决策研究范式中, 决策信息是事先限定的, 即在决策之前呈现各个决策选项的概率和收益, 被试基于这些信息进行决策。已有研究表明, 在传统风险决策任务中人们会高估小概率事件(rare event)。然而最近出现的一种基于不完整信息的决策形式, 即经验决策却对这一发现提出了挑战。研究发现, 人们在进行经验决策时会表现出对小概率事件的低估, 经验决策和传统决策形式之间存在差异。本文主要介绍经验决策的概念及其研究, 并从学习和不确定程度等角度对两种决策形式进行再认识, 以进一步理解经验决策并提出展望。     

When Consumers’ Self‐Image Motives Fail

Self‐image motives and “sacrosanct beliefs” are powerful motivators of consumer judgment and decision making. The sacrosanct belief that one is rational, for instance, can cause consumers to justify seemingly unwise economic decisions. This article outlines some of the occasions when self‐image motives appear to fail. For instance, although consumers occasionally pat themselves on the back for making questionable purchase decisions, at other times they find fault in perfectly reasonable ones. These and other recent findings provide an exception to the more general rule outlined by Dunning (2007).