It hurts both ways: How social comparisons harm affective and cognitive trust

Organizations often expect employees to collaborate with and trust the same coworkers with whom they compete for promotions and raises. This paper explores how social comparisons in self-relevant achievement domains influence affective and cognitive trust. We find that both upward and downward social comparisons harm trust. Upward comparisons harm affective trust and downward comparisons harm cognitive trust. We find no benefits of upward comparisons on cognitive trust, and we find no benefits of downward comparisons on affective trust.     

Seeking help for non-suicidal self-injury: A social network analysis approach

Individuals who self-injure have consistently reported less perceived social support; yet, little is actually known about the support they seek out from others specifically for non-suicidal self-injury. The goal of this study was to explore characteristics of support networks of those who self-injure. Twenty-three percent reported not seeking support for self-injury, while the remaining reported smaller social networks than typical. Most participants sought help infrequently, and when they did, found supporters to be only moderately helpful. Network characteristics were found to relate to self-injury behavior and patterns emerged regarding supporters in the networks. Implications for advocacy and education are provided.     

Social influence and perceived organizational support: A social networks analysis

We suggest that employees’ perceptions of organizational support (POS) are not solely a product of independent evaluations of treatment offered by the organization, but are also shaped by the social context. We argue that coworkers will directly (through inquiry via cohesive friendship and advice ties) and indirectly (through monitoring of employees structurally equivalent in advice and friendship networks) affect employees’ perceived organizational support. Network studies in the admissions department of a large public university and a private company specializing in food and animal safety products indicate that employees’ POS are similar to those of coworkers with whom they maintain advice relationships as well as to those who hold structurally equivalent positions in organizational friendship and advice networks. Our work contributes to organizational support theory by developing and testing a theoretical explanation for the relationship between the social context and perceptions of support among employees. Implications for research and practice are offered.     

On the experience of self-relevant feedback: How self-concept organization influences affective responses and self-evaluations

We evaluated how self-concepts are represented in memory, testing predictions about how self-relevant feedback influences mood and self-evaluation. Specifically, we view the self as comprised of multiple self-aspects (e.g., daughter, sorority sister), each associated with specific attributes (e.g., shy, philanthropy). Study 1 showed that priming a self-aspect increased the accessibility of attributes idiosyncratically associated with the activated self-aspect. In Studies 2 and 3, positive or negative self-relevant feedback was provided to observe how affect and self-evaluations are mediated by self-concept representation. Study 2 demonstrated that changes in mood were accounted for by how feedback impacted evaluations of the currently activated self-aspect. Moreover, evaluations of other self-aspects shifted as they shared more attributes with the self-aspect implicated by feedback. In Study 3, feedback about an attribute also influenced affect, with stronger mood change revealed for attributes associated with a greater proportion of self-aspects. This work demonstrates that affective experiences resulting from self-relevant feedback are not determined by one’s self-concept representation in its entirety, but rather, by the impact of that feedback on activated self-aspects.     

Social network composition and attitude strength: Exploring the dynamics within newly formed social networks

Recent evidence suggests that people who are embedded within attitudinally congruent social networks have stronger attitudes than those embedded in attitudinally diverse networks. The current research examines the causal processes responsible for this relation. Two studies capitalized on naturally occurring experiments whereby college students are quasi-randomly assigned to social contexts containing varying levels of attitudinal diversity. Replicating past research, individuals in attitudinally diverse social networks exhibited less resistance to attitude change and less attitude stability than those in more attitudinally congruent networks. Although there was evidence of attitude projection and selective network construction, neither of these processes could account for the relation between social network composition and attitude strength. These findings corroborate and extend previous results, reinforcing the notion that the social context in which people are embedded has important implications for the durability of their attitudes.     

The impact of interpersonal affective relationships and awareness on expertise seeking: A multilevel network investigation

Transactive memory theory suggests that general awareness of expertise location in a group is sufficient to predict expertise seeking. Yet expertise seeking is, at least in part, a social phenomenon between two individuals embedded in a network of social relationships. Taking a multilevel, network perspective, we examined the interplay of affective relationships and awareness on expertise seeking in groups. Hypotheses were tested using network data collected from 693 employees in 53 sales groups. HLM analysis results indicated that awareness of expertise distribution positively influenced the decision to seek expertise at all levels of analysis examined. In addition, both positive and negative affective relationships influenced expertise seeking, although their pattern of influence differed across different levels of analysis. More specifically, having either a positive or a negative affective relationship with another group member affected the decision to seek expertise from that person. Although having many positive relationships had a positive effect on expertise seeking, having many negative affective relationships had no effect. Moreover, having both an awareness and a positive affective relationship with another group member amplified their positive effect on expertise seeking. Last, individuals who had more negative affective ties were less likely to leverage the positive impact of each awareness relationship on expertise seeking.     

Yielding to (cyber)-temptation: Exploring the buffering role of self-control in the relationship between organizational justice and cyberloafing behavior in the workplace

Guided by the Strength Model of Self-control (Muraven & Baumeister, 2000) and the General Theory of Crime (Gottfredson & Hirschi, 1990), we examined the role of self-control in buffering the negative relationship between perceived organizational justice and cyberloafing behavior. Two hundred thirty-eight employee and co-worker dyads participated in the study. Organizational justice negatively predicted cyberloafing behavior, though this relationship had ceased to be statistically significant after controlling for gender, age, and hours of internet use for work-related activities. In addition, self-control moderated this relationship. Specifically, there was a stronger negative relationship between perceived organizational justice and cyberloafing for employees with high as opposed to low levels of self-control.     

Social network ties and organizational citizenship behavior: evidence of a curvilinear relationship

ABSTRACT

We examine the relationships between employee friendship and advice network centrality and organizational citizenship behavior (OCB). Using social exchange theory as a basis, we argue that centrality within the workplace friendship network will be positively and linearly related to employee OCB. Further, we draw on conservation of resources theory and role theory to predict a curvilinear (inverse U) relationship between employees’ advice network centrality and OCB such that employees will engage in higher levels of OCB at moderate levels of advice centrality than at low and high levels. We test the theoretical model in an academic setting (using other reports of network ties and employee ratings of OCB) and a US-based organization (using other reports of network ties and supervisor ratings of OCB). The results support the idea of a curvilinear relationship between advice network centrality and OCB in both studies and a linear relationship between friendship centrality and OCB in Study 2. Practical implications and directions for future research are addressed.     

Children's attributions for peer victimization: A social comparison approach

A social comparison framework was used to examine the relations between children's attributions for victimization and adjustment. In Study One, 192 nine-to ten-year-old children were asked why someone may pick on them. Results revealed attributions reflecting five causes of victimization that could be reliably sorted by direction of social comparison: (a) jealous peer (downward), (b) mutual antipathy (horizontal), (c) being different from each other (horizontal), (d) personal behavior (upward) and (e) being uncool (upward). Children's responses were used to create an attribution measure that was administered to 206 eight-to eleven-year-old children. Results were consistent with the social comparison hypothesis such that peer jealousy was uniquely associated with lower levels of loneliness and greater acceptance whereas personal behavior and not being uncool were correlated with greater loneliness and lower perceived acceptance and self-esteem. Findings supported the usefulness of a social comparison framework for understanding associations among attributions and adjustment.     

Social influence of a coworker: A test of the effect of employee and coworker exchange ideologies on employees’ exchange qualities

Integrating social comparison and social influence perspective within a social exchange theoretical framework, we examine how the exchange ideologies of employees and their coworkers affect the quality of the employees’ social exchanges. Drawing from social exchange theory, we hypothesize that the exchange ideology of a focal employee has a negative relationship with the quality of his/her social exchange with the organization (i.e., felt obligation) and the quality of his/her social exchange with a leader (i.e., leader–member exchange), both of which are related to task performance. Furthermore, we propose that a coworker close to the employee acts as a social referent and provides cues to exert influence on these relationships. Using data collected from 374 (employee–coworker–manager) triads in Hong Kong, we find support for the aforementioned relationships as well as the moderating roles of a coworker’s exchange ideology.     

Self-schema and social comparison explanations of body dissatisfaction: a laboratory investigation

The current study was an investigation of the self-schema and social comparison theories of body dissatisfaction. The social comparison manipulation consisted of exposure to one of three levels of comparison figure: upward, downward, or no comparison. Two different imagery exercises served to prime either a participants’ appearance self-schema, or a non-appearance schema. Participants completed state measures of body image and mood at pre- and posttest. Results indicated no significant interaction between priming and social comparison and no significant main effect for priming. However, there was a significant effect of social comparison, such that those in the downward comparison condition showed an increase in body satisfaction and positive mood. Results are discussed in the context of self-schema theory and social comparison, and suggestions are given for future research that might further shed light on these theoretical approaches for understanding body dissatisfaction.     

Social capital, self-esteem, and use of online social network sites: A longitudinal analysis

A longitudinal analysis of panel data from users of a popular online social network site, Facebook, investigated the relationship between intensity of Facebook use, measures of psychological well-being, and bridging social capital. Two surveys conducted a year apart at a large U.S. university, complemented with in-depth interviews with 18 Facebook users, provide the study data. Intensity of Facebook use in year one strongly predicted bridging social capital outcomes in year two, even after controlling for measures of self-esteem and satisfaction with life. These latter psychological variables were also strongly associated with social capital outcomes. Self-esteem served to moderate the relationship between Facebook usage intensity and bridging social capital: those with lower self-esteem gained more from their use of Facebook in terms of bridging social capital than higher self-esteem participants. We suggest that Facebook affordances help reduce barriers that lower self-esteem students might experience in forming the kinds of large, heterogeneous networks that are sources of bridging social capital.     

With a little help from my friends: A computational model for the role of social support in mood regulation

The growing interest in the role of social support in mental and physical health has led to the development of several intelligent systems that aim to use social mechanisms to simulate healthy behaviour. In this paper a computational model of a human agent is presented which describes the effect of social support on mood. According to the literature, social support can either refer to the social resources that individuals perceive to be available or to the support that is actually provided in problematic situations. The proposed model distinguishes between both roles of social support. The role of social network characteristics has been taken into account, as an individual can perceive or receive social support through his/her social network. In addition, the number of connections (friends), strength of ties (relationships), social isolation and social integration have been studied. Simulation experiments have been done to analyze the effect of the different types of support in different scenarios and also to analyze the role of various social network characteristics on the mood level. It is shown that support can help to reduce the induced stress and thus can contribute to healthy mood regulation and prevention of depression. The presented model provides a basis for an intelligent support system for people with mood regulation problems that take the social network of people into account.     

A social neuroscience approach to self and social categorisation: A new look at an old issue

We take a social neuroscience approach to self and social categorisation in which the current self-categorisation(s) is constructed from relatively stable identity representations stored in memory (such as the significance of one's social identity) through iterative and interactive perceptual and evaluative processing. This approach describes these processes across multiple levels of analysis, linking the effects of self-categorisation and social identity on perception and evaluation to brain function. We review several studies showing that self-categorisation with an arbitrary group can override the effects of more visually salient, cross-cutting social categories on social perception and evaluation. The top-down influence of self-categorisation represents a powerful antecedent-focused strategy for suppressing racial bias without many of the limitations of a more response-focused strategy. Finally we discuss the implications of this approach for our understanding of social perception and evaluation and the neural substrates of these processes.     

The utility of a multifoci approach to the study of organizational justice: A meta-analytic investigation into the consideration of normative rules,moral accountability,bandwidth-fidelity,and social exchange

Multifoci justice pulls from research on social exchange theory to argue that despite the proliferation of rule sets in the literature (often referred to as the “types” of justice), individuals seek to hold some party accountable for the violation/upholding of such rules, and it is these parties (e.g., supervisors, the organization as a whole) that are most likely to be the recipients of attitudes and behaviors (i.e., target similarity effects). To explore these issues, we meta-analytically (k = 647, N = 235,682) compared the predictive validities of source- vs. type-based justice perceptions and found that (a) multifoci justice perceptions more strongly predicted outcomes directed at matched sources than did type-based justice perceptions, (b) multifoci justice perceptions more strongly predicted target similar than dissimilar outcomes, and (c) the relationships between multifoci justice perceptions and target similar outcomes were mediated by source-specific social exchange.     

A protean approach to social influence: Dark Triad personalities and social influence tactics

To avoid detection, those high on Dark Triad traits (i.e., narcissism, psychopathy, and Machiavellianism) may adopt a protean approach to interpersonal influence. We show the Dark Triad traits correlate with a number of unique tactics of influence (Study 1; N = 259). We show this protean approach was insensitive to differences in targets of manipulation (Study 2; N = 296). When forced to choose one tactic to solve different adaptive problems, the Dark Triad traits were correlated with unique tactical choices (Study 3; N = 268). We show these associations are generally robust to controlling for the Big Five and participants’ sex (Study 1 and 2). We discuss the theoretical implications of these findings for both life history and cheater-detection theories.     

Morality and behavioural regulation in groups: A social identity approach

In recent years social psychologists have displayed a growing interest in examining morality—what people consider right and wrong. The majority of work in this area has addressed this either in terms of individual-level processes (relating to moral decision making or interpersonal impression formation) or as a way to explain intergroup relations (perceived fairness of status differences, responses to group-level moral transgressions). We complement this work by examining how moral standards and moral judgements play a role in the regulation of individual behaviour within groups and social systems. In doing this we take into account processes of social identification and self-categorisation, as these help us to understand how adherence to moral standards may be functional as a way to improve group-level conceptions of self. We review a recent research programme in which we have investigated the importance of morality for group-based identities and intra-group behavioural regulation. This reveals convergent evidence of the centrality of moral judgements for people’s conceptions of the groups they belong to, and demonstrates the importance of group-specific moral norms in identifying behaviours that contribute to their identity as group members.     

A threatening exchange: Gender and life history strategy predict perceptions and reasoning about sexual harassment

Sexual harassment is a serious societal issue, with extensive economic and psychological consequences, yet it is also an ill-defined construct fundamentally defined in terms of subjective perception. The current work was designed to examine the ways in which individual differences between people are systematically related to different perceptions of sexual harassment scenarios, as well as reasoning about those harassment situations. Participants (N = 460) read several possible harassment scenarios and rated how uncomfortable they would find them. They then also evaluated a quid pro quo sexual harassment situation in terms of their interpretation of it as a threat or a social exchange and completed a deductive reasoning task about the same situation. Females and individuals with slow life history strategies were more uncomfortable with potential harassment situations and were more likely to interpret the quid pro quo scenario as a threat. Further, interpreting the scenario as a threat was associated with poorer performance on the deductive logic task, compared to those who interpreted the scenario as a social exchange.     

How social and non-social information influence classification decisions: A computational modelling approach

Social information such as observing others can improve performance in decision making. In particular, social information has been shown to be useful when finding the best solution on one’s own is difficult, costly, or dangerous. However, past research suggests that when making decisions people do not always consider other people’s behaviour when it is at odds with their own experiences. Furthermore, the cognitive processes guiding the integration of social information with individual experiences are still under debate. Here, we conducted two experiments to test whether information about other persons’ behaviour influenced people’s decisions in a classification task. Furthermore, we examined how social information is integrated with individual learning experiences by testing different computational models. Our results show that social information had a small but reliable influence on people’s classifications. The best computational model suggests that in categorization people first make up their own mind based on the non-social information, which is then updated by the social information.